Creative M series 30GB help

C? I have 2 of these units and I'm about to smash both of them into 000 pieces and buy something else.
One of them was working fine and the other one was just clicking when plugged into the USB. Would not turn on and I tried the resets.
I took the clicking one apart, unplugged the ribbon cables, and put it back together and it came back on without any of my stuff on there as if it were new. This was fine, but when I plugged it into the USB it did not recognize. I tried the repair tool on the Creative site and it won't recognize the unit, so it won't give me any feedback on repair.
For some reason, I decided to plug in the working unit to "upgrade the firmware". I figured Why not? Well, after going through a bunch of stuff now that one is frozen and says"Firmware Problem". Tried to reset it and it goes back to "Firmware Problem" and it will not be recognized either.
Any ideas?

Re: Creative M series 30GB help?
creativePOS wrote:
I have 2 of these units and I'm about to smash both of them into 000 pieces and buy something else.
One of them was working fine and the other one was just clicking when plugged into the USB. Would not turn on and I tried the resets.
I took the clicking one apart, unplugged the ribbon cables, and put it back together and it came back on without any of my stuff on there as if it were new. This was fine, but when I plugged it into the USB it did not recognize. I tried the repair tool on the Creative site and it won't recognize the unit, so it won't give me any feedback on repair.
For some reason, I decided to plug in the working unit to "upgrade the firmware". I figured Why not? Well, after going through a bunch of stuff now that one is frozen and says"Firmware Problem". Tried to reset it and it goes back to "Firmware Problem" and it will not be recognized either.
Any ideas?
Well what O.S.,SP,version of Windows Media Player are you using? Did the firmware update file recognize the device when you executed the file?

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