Creative MediaSource 5 and Roxio Creator 2009 Incompatabilit

Hi,
I would just like to bring to your attention what appears to be a program incompatability between one of the Roxio 2009 Creator Suite applications and Creai've MediaSource 5.
When the end-user installs the suite, and updates, and reboots, if the user were then to launch Creative MediaSource 5, it will launch the Windows Installer and begin configuring CinePlayer and ask for the install media.
This will happen everytime the application is launched.
If you require any further information for diagnostics purposes, please let me know.
Andrew.

I?have both?Roxio Creator Suite 2009 ultimate version ..0 build B0E and Mediasource 5.20.23 on my PC (XP SP3) and do not observe that. Mediasource organiser or player open normally, no windows installer launch. Roxio Cineplayer works normally, as do all other parts of the suite.
However, I have not (yet) had?any updates to creator 2009 offered, so maybe that update you mention?is what causes the problem in your case. On the Roxio boards, some report getting offered an update, others not. You could check out there, see if anyone has similar problem, or post there.
http://forums.support.roxio.com/index.php?act=idx
Message Edited by JRosenfeld on -03-2008 2:04 AMMessage Edited by JRosenfeld on -03-2008 2: AM

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What does this have to do with Blackberry?
Before the upgrade, it worked. After the upgrade, it doesn't work. That's what it has to do with BlackBerry.
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[color="#ff0000"]Thank you for contacting us at Creative Support Service, I am glad to
provide my assistance to you.
I understand that you are enquiring on how to use ZEN Mediasource
application with ZEN player. I would like to apologize for any
inconveniences this enquiry is causing you. Let me see what I can do to
assist you in resolving the issue you facing.
You would like to be informed that ZEN player would only be able to use
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Please do include this email upon replying to us. If you do require
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accurate service.
Once again, thank you for contacting us.
Best Regards,
**removed**
Technical Support
Creative Labs Americas
Is it just me or does that not really make sense?
Admin notes: Please leave out the name of the advisor when making such posts.
Message Edited by KokChoy-CL on <span class='local-date'> 07-03-2008<span class='local-time'> 0:42 PM

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<FONT face=Helv size=2>
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Creative MediaSource 5 and Roxio Creator 2009 Incompatabilit

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