Creative MediaSource and SB Audigy

I have an SB Audigy Digital Entertainment and have installed Creative MediaSource 3.30.2. My question is how do you enable eax, svm and crossfading in MediaSource? All of them are grayed out from the Play menu. Also the effects bar does not appear. From what I know audio cleanup, time scaling, svm and crossfading is supported by Audigy.
Any help is greatly appreciated.

I have SB0360 (SB Audigy 2z platinum pro) with the exact same problem. EAX, SVM and Crossfading options are grayed out from the Play menu and also do not appear at bottom of player view...
I have CMS Version 03.30.2 installed. Also have the Audio Console. I tried installing the
SBAX_WEBUP_LB_2_08_2004.exe drivers. The install messages indicated a successfull installation and instructed me to reboot.... I then attempted to install the DVDA_PCApp_LB_2.00.75.exe but the Install generated the msg ' setup did not detect the required components setup will now exit '
I'm confused... (I received no errors when installing 2.08.2004 drivers)
I am running Windows XP SP2. I went into the hardware device manager to display the driver version under the Sound, video and game controllers (Creative SB Audigy 2ZS (WDM). Drivers are identified as
Driver Provider: Creative , Driver Date: 2/8/2005, Driver Version 5.2.8.64
I'm confused by the CMS version versus the driver version...
Does the CMS Version 3.30.2 mean I've got .84.55-R version of drivers?
I bought the PC in OCT 2004 with the Card already installed... The install disk is dated 2003 and has a s/n 320ML0000230 on the sleeve and on the disk...
I'm assuming that this is not the 2.08.2004 drivers but how do I know for sure?
Can anyone help explain how I can resolve this?

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