Creative MediaSource and Zen Micro Explorer Prob

Now that i have downloaded the latest Firmware my Zen Micro can now be recognised and used with Windows media player however now Creative MediaSource and Zen Micro Explorer do not detect my Micro.
Please Advise me on what I should do

As of firmware version 2.00.2 (includes new beta firmware), you have to use Windows Media Player instead of Mediasource. You cannot use Mediasource to manage a Zen Micro anymore.
Accompanying the new firmware update, you also need to update the Zen Micro Explorer to the newest version (<<< Newest version download link)

Similar Messages

Zen micro Explorer prob

Hello everyone,
I have a Zen Micro white, and i am not that happy with it. I have multiple computers but I cannot seem to be able to get it to work.
I upgraded the firmware to the latest beta 20.0.05 but now i cannot connect to zen micro media explorer at all. On any of my computers.
I downloaded the latest version of media explorer but to no avail.
Please someone help.

As of firmware version 2.00.2 (includes new beta firmware), you have to use Windows Media Player instead of Mediasource. You cannot use Mediasource to manage a Zen Micro anymore.
Accompanying the new firmware update, you also need to update the Zen Micro Explorer to the newest version (<<< Newest version download link)

Creative MediaSource and Zen file l

When I attach my Zen Micro to the PC and open Creative MediaSoure the album list for the Zen is not complete. It displays only about 70% of the albums that are on the Zen. The Zen plays perfectly. Do I need to do something to make sure I get the complete list displayed?
ThanksMessage Edited by GSETM on 0-09-2006 :28 PM

<FONT face=Helv size=2>
Have you:
- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.
- (Depending on your product and firmware)
For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Micro: Download and install the latest Creative MediaSource Plugin for PlaysForSure devices (version .00.8) from your product download site.

Problem with Creative MediaSource and Zen Ex

Earlier today my Creative MediaSource software (the Organizer) stopped detecting my Zen Extra (60GB). I have uninstalled and reinstalled the software several times.
Everytime I try to open the MediaSource Organizer, I get the following:?[size="3" color="#0033ff">Creative MediaSource Player has encountered a problem and needs to close.[size="3" color="#0033ff">?[size="3" color="#0033ff">Error Signature: [size="3" color="#0033ff">AppName: ctcms.exe AppVer: 2.2.5.0 ModName: ctcms.exe
[size="3" color="#0033ff">ModVer: 2.2.5.0 Offset: 00098c[size="">
?Can anyone help me? How can I get the Organizer working again and how can I get it to detect my player. I have installed the firmware and drivers on this site, but nothing is helping.

Try deleting the .dat file(s) under "C:\Documents and Settings\YourName\Application Data\Creative\MediaSource". It may solve the MediaSource crashing problem. To detect your Zen Xtra, you need to install its plugin for MediaSource. You may install it from your product CD or get the latest from the Web download. Here is what you should do:?- Download and install the latest Creative MediaSource Player/Organizer 3.30.2 from your product download site. Make sure that you install this first before installing the rest of the MediaSource plugins listed below.- (Depending on your product and firmware)
For non-PlaysForSure Zen series: Download and install the latest Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource from your product download site.
or:
For PlaysForSure Zen Xtra: Download and install the Creative Software Suite for PlaysForSure-enabled Creative NOMAD Jukebox Zen Xtra Players.
- If it is listed for your product: Download and install the latest Creative MediaSource Plugin for CD Burner 3.0.8 from your product download site.

Zen Micro Update Prob

I have emailed Creative about 3 times aboute this problem. All they keep doing is sending back some stupid automated reply telling me how to set up my programs. I already know that.
I installed the last update of the Zen Micro. The one where it will now let you plug it into another computer and transfer things to it without installing all the drivers. It said it was going to lose all songs. I did what it told me to do and it lost all the songs. I did't really mind. It finished so I restarted the computer and i plugged it in. I went onto Zen Micro explorer. It did't know
it was connected. It was fine before the update. I uninstalled everything and put it alll back on again. Restarted my computer and it still could't find it.
Please can you help
me asap. Thank you.

ollyp wrote:the whole point of the v2 firmware is that it works with windows media player, and windows explorer someone told me. they have updated media explorer to accept it but its not designed to.
It depends if you prefer working with the folder view or not, and whether there are other reasons to switch to v2.

Zen Micro Loading Prob

I have a problem that just happened a week ago with my Zen Micro: When I remove the battery and put it back in, or when I recharge it, the MP3 player won't go past the "CREATIVE" loading screen to rebuild my music library. But sometimes, it loads randomly. Now the blue lights on the border don't even stay on anymore. Anyone have any idea about how I should go about fixing this?

I tried to install new firmware for my Zen Touch. My computer froze during the process of installing the firmware and now it's in recovery mode. It isn't recognized in both Creative Mediasource and the firmware update program. My computer recognizes it as a device, but I can't do anything with it. I figured that maybe Windows Media player was causing the problem, so I rolled back to version 0, still no luck.Message Edited by Raul78 on -5-200605:8 PM

Zen Micro detection prob

Ok, I've just bought a zen micro (suprise).
Anyway, I installed the software on my pc and reset it. My micro was fully charged and had not been attached to the pc previous to this.
I then attached the micro via usb and windows auto detected it but could not find the right driver.
Also, Zen micro explorer and the other programs will not detect it.
So, I updated all the software on my system with the latest from the website, except the firmware as it will not detect the player to do so.
Any help on this matter would be much appreciated. I would like to be able to listen to my music on my Zen Micro! :-)
Cheers,
Mike

You need to check in the information menu on the Micro and see what firmware version is on that player.
If it is .xx.xx then you need the 4.xx versions of Media Explorer software for the NON Plays For Sure firmware.
If the Micro has a 2.xx.xx firmware on it then you either need to get the .xx version of Media Explorer that is for the 2.xx PLays For Sure firmware OR downgrade the firmware to the .xx.xx version, which does not seem to be an option at this time.
Also look in device manager in windows to see if there is a USB device with a ! on it that refrences Creative or Zen etc.. If there is then make sure the Micro is not plpugged in. Remove the item from the list and then unistall and reinstall the proper version of software based on what firmware the player currently has.
Also if you are using a USB hub or extension cable of any kind try removiing it from the mix and connect the Micro directly to a USB port on the PC with the supplied cable.
Good luck.

Zen micro file prob

Hello, i own a red zen micro 5gb, last mtp firmware loaded. I had a problem with some mp3s i couldn't copy from the zen to the hd, and those files also played wrong (had gaps in it with "bits" of other mp3s..) and took longer times to move one song on or back. Then i had a format from recovery mode but **bleep**, the problem remains the same just with different mp3s (i didn't load exactly the same ones in order to see..). Got any clues about what to try?
Thanks anyway fo reading
tEo.

I tried to install new firmware for my Zen Touch. My computer froze during the process of installing the firmware and now it's in recovery mode. It isn't recognized in both Creative Mediasource and the firmware update program. My computer recognizes it as a device, but I can't do anything with it. I figured that maybe Windows Media player was causing the problem, so I rolled back to version 0, still no luck.Message Edited by Raul78 on -5-200605:8 PM

HUGE Zen Micro Music Prob

Ok...i've had this problem practically since day ...i got it for x-mas. Everytime i add a song...it doubles it. Just recently...i added 57 songs. I look on the list...on my computer...and GUESS WHAT?!?! 44 (ish) songs...woohoo. What do i do?
Please dont say delete each double...that will take WAY TOO LONG!

sorry..it was clear in my head ;-)
I just meant that all i'm doing is the ripping phase. i am not moving the tracks to the zen device, just ripping cd tracks to my laptop. is use zen micro explorer for the ripping phase; notmad will not rip cd's. ultimately, i would transfer to the device using notmad. BUT, the duplicates show in the library immediately upon ripping the cd. it does not happen when i download a song, only when the tracks go into the library from a cd. Ideas?
Not life-threatening, but certainly annoying.

Creative zen micro transfer prob

When using Napster to transfer songs to my zen micro mp3 player the following happens.
License storgae is not working.Contact microsoft product support.
When I hit click here for more information nothing happens.
It has worked previously without any problems! Can anybody help??

Here is a list of things to check:
) Confirm you have Windows Media Player 0 installed on your XP SP or later system.
2) Confirm your Zen Micro has the latest 2.x firmware (2..02 Beta or later). The .x firmware does not support N2G. Download the 2..02 Beta firmware from http://us.creative.com/support/downloads
3) Confirm KB8922 "Update for Windows Media Digital Rights Management-enabled players" is installed on your XP SP or later system with WMP 0. See http://support.microsoft.com/default.aspx?scid=kb;en-us;8922 for details.
4) Confirm your Zen Micro's system time is synched to the system time of your computer.
5) Confirm XP and the Napster client recognize your Zen Micro is connected. It should display under the "Portable Device" object in the "Library" window of the Napster client. The Zen Micro Display should read "Docked". See if you can transfer files using WMP 0. Confirm the Creative Zen Micro Media Explorer version .00. ( http://us.creative.com/support/downloads ) can access your Zen Micro. Can it transfer tracks to the device?
6) Confirm your firewall is not interfering with the connection to Napster or to the internet for current date and time. Consider disabling firewall, Antivirus, and Spyware Scanners as a diagnostic step to troubleshoot your transfer issue.
7) Consider reinstalling Windows Media Player 0 and KB8922.
8) Check the USB cable connection. Determine the USB chipset on your system. There are forum threads where users resolved transfer problems by installing a new USB Adapter with a different chipset or determined the problem was the USB cable. You can also troubleshoot by attempting the transfer on another computer (if available).

Creative Zen Micro Firmware Prob

So I've got a Zen Micro bout a year or two back and it stopped working a whle back.
It turns on fine but used to make a buzzing sound and?freeze. It had a small box with?'Firmware Problem' written on the screen.
Lately, it still makes the?buzzing sound but freezes on the Creative Logo screen.
I've tried to renew the Firmware and I tried the recovery tool thing, but neither worked.
Is there any way to fix it's Or is it totaly gone?
Thanks in advance.

Did the firmware problem happen during a firmware update, or did it just happen all of a sudden, and if so how?
to re-load the firmware, download the latest firmware on a Windows XP machine, go to control panel, tne add/remove programs, look for windows media player and if its there click on remove, you should see a window saying something along the lines of windows media player rollback.
Next lok for something called ( or somethg like)windows media player runtime, and remove that ( it may show the roll back screen again, continue, and complete the process)
re-start windows
Plug in your Creative MP3 player via USB connect it to a chharger ( if it uses/can use an external charger) and let it go to 'rescue mode'
Click on the firmware update, and when it asks you what language, highlight re-load OS ( or firmware) in recovery mode on your player.
As soon as the screen on your player prompts you to re-load firmware, click on your language choice on the P.C upgrade window.
If there is no language option, then get ready to select re-load OS on your player when the update starts on your P.C.
This only works with XP
If the above doesnt work:
Did the firmware error occur as a result of an attemtp to upgrade the formware to a plays for sure version?
Is the player regognised by your P.C running windows XP? ( go to control panel then hardware, then device manager?
This is what happened when i tried to upgrade ther firmware on my Zen xtra, what i did to fix it was based on what other people had tried on various other creative playerws such as the touch/micro/vision etc
see hereMessage Edited by Rich_T on 06-2-20070:23 AM

Cant use Napster to go and zen micro windows explor

If i want to use my napster to go and have to use firmware --02, but if I want to use zen micro win explorer it wont recog. my device so I have to upgrade to firmware -2-05 erasing all my dl songs from napster....what i want to do is use my zen micro to upload cd's I own and use nap to go, not one or the other.....btw I woke up today and my micro is dead no matter what I try....so let me figure that out now.....should I take this back? my battery life is only like 6hrs!!!....anyway i want to like this so if anyone can help me out?

i see a lot of threads about charging the battery.
i sell high end digital cameras, have for 6 years now. i'm not talking the stuff you find at fry's but the really high end stuff.
this stuff also uses proprietary lithium ion batteries (actually the only thing proprietary is the connectors, all cells come from the same manufacturers)
the key to lithium ion batteries is:
) let it charge overnight the first time you charge it
2) it takes about 3 full charges and full drains to get the proper life out of it
3) they dont have memory, ever. i have several abused lithium ion camera batteries that can attest to this
4) replace after 8 months without fail
my point is, don't stress over it. my micro only got about 7 hours of continous playback with eq on and it just sitting there, and not much more with eq off. the player's life on a single charge and constant crashing when switching off are the only reasons why i returned it on sunday for an ipod mini.

Zen Micro - Dock Prob

Ok, so I connect up my micro to the computer. All is well,it is recognised on device manager. I then go on Zen Micro Media Explorer and on the player, it keeps changing from the docked mode screen to normal playing mode... On the Media Explorer all the buttons are disabled and it says 'device is not connected'. I try go on Creative Media Source Organiser or Creative Media Source Player, and the Micro is listed on the left, but when I click on it an error message pops up saying "creative mediasource player has encoutered a problem and needs to close. We are sorry for the incnvinience."It doesn't show any specific error code or anything, but I have tried reinstalling the softwares, but no luck. The software itself is very unstable on my computer for some reason which I am unsure of, my computer can handle much more power demanding software such as Photoshop and other media programs, but MediaSource Player seems to run really slow, etc.Any suggestions anyone?rich

Error message is
AppName: ctcms.exe AppVer: 3.0.37.0 ModName: ctnjb3.dco
ModVer: 2.0.3.0 Offset: 0007440

Sleek and Zen Media Explorer Track Listing Order.

Hey all,
Been lovin' my Sleek for the last 2 months with just one, minor, issue; today I got a little frustrated so I'm here to ask you about it.
Normally I rip CDs using the Creative Media Organizer and then use the Zen Media Explorer to "import" and add the new songs to my playlist. Unfortunately in the ZM "Edit Playlists" window, the upper left window (titled "Creative Zen Sleek") has a list of folders by artist, where I would much prefer to list folders by album name.
For example I might see Beatles in the "B" section, but then a different album might have been listed as "The Beatles" so it's in the "T" section. A lot of my albums are compilations with many different artists playing songs I'm not totally familiar with (jazz for example) and when I see a name I have no idea what song it refers to.
Is there a way to change that Manage Playlists window so it displays the album name instead of the artist name? I've tried looking in settings, etc., but nothing obvious leaps out at me.
<IMG src="http://www.us-picks.com/zenplaylists.jpg">
Please don't tell me to use Windows Media Player to do the transfers; it's counterintuiti've to me and takes longer.
Thank you,
D.

I think the folder structure you're seeing in ZME (\"Music"\artist name\album name\tracks) is part of how Microsoft organizes MTP-type players (including all US Sleeks); I have the same structure in my 2.x-firmware Micro. There's no way to change that.
I think micromouse's solution (use MediaSource for transfers as well as rips) is the best; MediaSource has its own library database and may not be constrained by Microsoft's folder structure. (The internal library in Creative's MTP-type players isn't constrained by the folder structure either.)

Zen Micro Uploading Prob

Hi, this is my 3rd zen micro and everything has been fine for 3 months however, now, it does not let me upload songs onto it from my folders and stuff.
It keeps saying failed next to every song but it does let me upload songs from cds without any problems.
has anyone else had this problem?Can it be fixed?Message Edited by Fatb on 0-30-2005 0:57 PM

Download the following:
. Creative Zen and Jukebox Driver Upgrade version .30.03
2. Creative MediaSource Player/Organizer 3.30.2
3. Creative Zen and NOMAD Jukebox plugin 2.00.9 for Creative MediaSource
4. Creative Zen Micro Media Explorer Web Update
Install . then connect the player to the PC. Then install 2., 3. and 4. (the player must be connected for 2. to verify you have a Creative product).

Creative MediaSource and Zen Micro Explorer Prob

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