Creative MediaSource not detecting my creative zen to

I'm having trouble with my Creative Zen Touch. In Creative MediaSource, in the sources part on the left hand side, it does not detect my Creative Zen Touch and therefore i cannot transfer music. Any help would be much appreciated. PS when i plug my Creative Zen Touch into the computer using the usb port, the computer detects the device and i have an option to "take no action" or "Transfer files using Windows Media Player".

I am also having this problem, but in order to download from the zen to the pc, I will have to have everything erased off the Zen, and there is an important recording I want to load to my PC first. There is no where in my creative media source since I updated my firmware to load from Zen to PC like there used to be. Any suggestions?
Thank you.

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Nomad explorer and creative mediasource not detecting zen touch player. PLEASE HE

Hi, I got a new pc and I was going to install my Zen Touch mp3 player on my new pc but I could'nt find the installation cd so I followed the instructions on here and downloaded all the necessary? software, drivers, plug ins, and followed all the instructions. Once everything was downloaded and installed I plugged my mp3 player into my pc and the noise it makes came up and mtp media player pop up appeared. Windows media player accepts that my zen touch is plugged in but creative media source and nomad explorer is not detecting it's?My os is windows xp, I am using windows media player 9 as I was having trouble with windows media player . Could someone please help me? Any help would be greatly appreciated. Thanks

If you've just upgraded to XP, you now have to upgrade your Zen as well as your Mediasource. First you've got to upgrade your Zen Touch firmware to version 2.0.05 or above. Look around on the Creative Support site and you'll find the download without too much trouble. Be warned that the firmware upgrade is permanent, and it will wipe out your Zen hard dri've contents, so say goodbye to all your music unless you want to back it all up to your PC first.
Then you've got to upgrade your Mediasource to v 3.30.2 or higher. Again, you can find the upgrade download on the Creative site. Then you've got to install Zen Touch Media Explorer v .30.04 or higher. Same thing -- easy to locate on the Creative site. Then you should be good to go!?Best,?John

Creative Mediasource not detecting Zen To

Hi
Just reinstalled windows'but can't find my Zen Touch CD anywhere. The only software i ever use is the Creative Mediasource to transfer my MP3's onto the Player.
I went to Creatives Website and downloaded the Mediasource which is there V3.30.2. It looks slightly never than my old version. I also installed the Driver that was on the creative site and that seemed to install ok.However when i plug in my Zen after i start up the Mediasource it does'nt seem to detect the Zen and i can nothing with it. The Zen's definately connected and working ok because when i go into MY COMPUTER it is showing and i can browse the files.
Any idea?
Thanx

Try this, it was in the knowledgebase. I actually had the same problem and this fixed it.
geoff
# Select Start - Run and type regedit to open the Registry Editor.
# Click on the plus sign (+) next to My Computer to expand it. Continue to expand the following entries: HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\ENUM\U SB
# Right click on USB, and select Permissions.
# If the Everyone entry is missing from the "Group or user names". You will need to add it.
# Click on the Add button, key in "Everyone" into the "Enter the object names to select" dialog and click on the "OK" button
# Select the "Everyone" on the "Group or user names" section, and then check the "Allow" box for "Read" for the "Permissions for Everyone".
# Click on the OK button

Creative Mediasource not detecting

Downloaded Mediasource 5. Not detecting new Zen 32 GB.

I realize there's probably a specific plugin or driver that I need, but I can't seem to find a working link on the Creative site. Can anyone provide me with a direct link?
Also, I have a Creative NOMAD Jukebox Zen Xtra from back in the day - with the old Mediasource software. Is there a way to get both Zens to work with one Mediasource so that I only have to keep one version on my PC. Thanks?
Also, anyone have any thoughts on how they like working the Zen with Windows Media Player. Would you recommend switching to that instead of Mediasource? I've been pretty happy with Mediasource (except for the fact that it doesn't recognize "The" the way itunes does).

Creative MediaSource won't recognize my Zen Micro all of the sudden!! What is going o

When I first began using my Zen Micro, Creative MediaSource worked fine. I could start my player and it recognized it right away. Then I was told I had to update my firmware and download an update to MediaSource. I did both but shortly thereafter I started having problems! Primarily, when i plug in my Micro a window pops up where I have 3 options, none of which are Creative MediaSource. The window has "MTP Media Player" across the top bar, but i havn't a clue what the "MTP" stands for. The 3 options given are "Sync your music using Napster", "Synchronize media files to this device using Windows Media Player", and "Take no action". I initialy tried "Take no action" and then opened MediaSource only to find it didn't recognize my Micro any more. I then e-mailed Creative for help and got a reply telling me to.............
Thank you for contacting Creative Technical Support.
In regards to your issue, you can try uninstall and reinstall
MEdiaSource with these procedures.
. Click START -> RUN -> type MSCONFIG and click OK.
2. Click SELECTIVE STARTUP and then uncheck LOAD STARTUP GROUP ITEMS.
3. Apply the changes and reboot the computer when prompted.
4. Uninstall MediaSource from the system using ADD/REMOVE PROGRAMS.
5. Manually delete the MediaSource folders from the computer system :
C:\PROGRAM FILES\CREATIVE\MEDIASOURCE
C:\PROGRAM FILES\CREATIVE\CTCDDB
C:\PROGRAM FILES\CREATIVE\MEDIA MANAGER
C:\MEDIA\MUSIC
6. Right-click your My Computer icon and click Properties.
7. Click the Hardware tab and then click Device Manager.
8. Remove any listings for Creative NOMAD products in the Device
Manager
(they will most likely be located in the Uni'versal Serial Bus
Controllers category).
9. If you have a category call Other Devices, look for listings in
there
called USB Device. If you have any, remove them.
0. Install MediaSource only from the original installation CD.
NOTE: DO NOT OPEN MEDIASOURCE WHILE PERFORMING THESE PROCEDURES.
Also, you can try reloading the Zen Micro's firmware through recovery
mode.
Move and hold the Power button to the Power On position and re-insert
the battery to the Zen Micro. Hold the Power button until the rescue
mode appears.
Clean Up: Performs a disk scan on the players hard disk
Format: Formats the players hard disk All contents will be lost
Reload OS: Reloads the Operating System on the Jukebox. Do not select
this option unless you have downloaded the firmware. Reloading your OS
will not effect the contents of the files stored on your Jukebox Zen
Reboot: Reboots the device
Please attempt the options 'Reboot' and 'Clean Up' first. If they do
not
help, you must try 'Reload OS'. To do this, you must have a downloaded
firmware from our website ready. Please let us know the results after
these steps, as soon as possible.
For faster service please reply with previous correspondence when
replying to this email.
Best Regards,
Technical Support
Creative Labs Americas
"Get Creative"
I followed the directions, but 3 of the folders listed in step 5 didn?t exist (only C:\PROGRAM FILES\CREATIVE\MEDIASOURCE did), there were no Creative NOMAD products listed as in step 8, and there was no ?Other Devices? as stated in step 9. I did everything else for all the steps through step 0.
I then re-installed Creative MediaSource from the CD only to find it still didn?t recognize my player! I?ve now done this twice with the same results!
Zen Micro Media Explorer doesn?t even recognize my Micro when it'ss plugged in! It just keeps saying ?The device is not connected. Please connect your Zen Micro to the computer?.
I?m hardly a tech expert, but it seems to me that something on my PC is detecting my player and decieding for itself that the only 2 programs it will let manage my Zen Micro are Napster and Windows Media Player. If this is the case where do I go from here?!?!
Moderator Note: Removed the name of the Email Advisor. Please do this in the future when posting email responses from Creative.Message Edited by Jason-CL on 07-2-2005 02:05 PM

LakeTahoeGuy,
Just as SSR mention, if you're using v2.xx.xx (MTP) firmware then you will need to get the correct version of Media Explorer that support this firmware and also install the MTP plugin for MediaSource. Both the software and plugin are available from the site SSR mention.
Jason

Creative camera not detected error...

Ok, I have a creative webcam pro. Not ex, just the Pro.
I got it like last year and it was working fine. But up until two months ago my computer crashed and I had to reformat and all that good stuff...
Now I put in the cd and install it. I plug in the camera and it says creative camera not detected. For some reason my computer installed the cam as "Dual mode usb camera plus"
So after that I uninstalled everything and this time it installed the camera correctly. But I still get the error. So I uninstalled, yadda yadda. I can't get this thing to work! It worked before my computer crashed, so I dont see why it doesnt work now?
Can anyone help me?
Thanks.
Message Edited by Andrewld on 08-05-2005 08:00 AM

I have exactly the same problem - exactly as you state!
The only this I noticed was that when I tried to install updates from the Creative support pages was that a message came up saying that couldn't uninstall older version and asked if I wanted to continue anyway. This is driving me insane too!
Can anyone help out here - I am running Windows XP Home Media Center (which is a pile of pants too!)

Windows7 64-bit can not detect my creative sb live 24-bit 7.1

>windows7 64-bit can not detect my creative sb li've 24-bit 7. windows7 can not detect my creative sb li've 24-bit 7.
I tried every thing
updated my bios
tried in device manager
tried in any mode you like
tried to install the latest drivers that support windows7
but windows 7 64-bit's actually can not see any sound card install in pci
while windows XP and Vista and and and can see the card and work just great
just cant
Microsoft says its creative problem
creative says it is microsoft problem
I dont care whos problem is this
Just want my card to work
Dont ignore this thread cause I am not the only one who suffer this problem .
any one knows what to do? what is the problem?
is there any problem between creative and microsoft that I am paying the price for their problems.
Just tired and want the solution

I tried every thing
updated my bios
tried in device manager
tried in any mode you like
tried to install the latest drivers that support windows7

Creative cloud not detecting installed program

dear anybody
anyone having issue like me? my creative cloud not detected my programs like photoshop, indesign etc. just wrote install. ive installed on my pc
regards

I am having the same issue. I can't uninstall. I get the following message" Couldn't uninstall Creative Cloud for Desktop. Creative Cloud applications installed on your computer require it to function correctly.
Attached is the spinning I get with no applications visible. I can't update anything. It's been spinning like this for four days.

Zen Micro is NOT detected by Creative MediaSource Organizer or Windows Media Pla

Well, I have read through a good part of the message forum and have found nothing to help my case and I believe, truly believe that I have tried everything!

My Zen Micro is detected by my computer and when plugged in I am prompted by MTP Media Player to
Launch Windows Media Player and synchronize files </LI>
Take no action</LI>

If choose to launch Windows Media Player it does not detect the portable device
If I choose to take no action and launch Creative MediaSource Organizer instead, the device is still not detected.

I have checked my Device Manager and it says that the device is working properly, drivers are installed (this is the most common problem ? but for me this is the part that is working correctly).

When I open the Zen Micro Media Explorer it tells me that the device is not connected. I cannot transfer music files with Windows Media Player or Creative MediaSource because both programs do not detect the Zen Micro.

I should note that the Zen Micro does work properly on another computer in my household.

Can someone please offer suggestions?
Thanks

Ha ha ha! Sucess at last!
I got it working now!
I was missing a step in the second suggestion (link posted by DM) to edit the HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\U SB and add "EVERYONE." Plus I didn't reboot right away! I guess that would help too. Sorry forgot to do that.
THANK YOU! The support on this fourm is wonderful! Glad to see the help is here for Creative products.

Zen Micro Photo Recognized in Vista but Not Detected in Creative Softw

How do i fix this problem? My Micro Photo is recognized in Vista. It shows up a portable device when i click "computer"? I can see all the songs on my mp3 player. The problem is the the Creative Mediasource 5. and Zencast organizer says it is not detected. These are the new versions for windows vista. Just downloaded them from the creative website.
Can i just copy and paste songs on the mp3 player from within "Computer" since it is recognized as a portable device? Which software is supposed to be the one I use for organizing music..Mediasource or Zencast??

Great Call on installing the playsforsure update. I had the exact same issue... Zen V Plus recognized by Vista, but not by Mediasource 5 organizer. I had already installed the "CMS5_MTP_PCAPP_LB_5_00_36" update from Creative's support site, which supposedly included the Playsforsure plug-in. However, when I went to Mediasource 5 help, software updates menu item... the plugin was listed as neeing to be downloaded and installed. My Zen V Plus was recognized after the reboot!!

Zen Stone not detected by creative media lite or

My Zen Stone has just begun not to detected by creative media lite or WMP. I'm so frustrated as its been working great. I charged it using my plug in charger, and the green light was on, steady, meaning, i think, its fully charged.
But when plugged into the pc its blinking on and off in a red light, meaning I think the battery isn't charged.
What's going on? can anyone help me!

My Micro did that last night. I used WMP beta 2 to transfer some files, just to see how it worked, and now the Creative Media Explorer won't see it. Funny thing is that right about the CME, is the listing with my players name. I can get into my player through that ...reinstalling the CME right now...will let you know the outcome...
That fixed it right up.
I hope that someone from Creative is watching all this mess with firmware/software problems and WMP and sorts it all out when WMP goes gold.Message Edited by zenwerewolf on 09--2006 04:24 PM

'Creative Mediasource Organizer' Folders and the ZEN V pla

Using the Creative Mediasource Organizer, I've set up a few Folders on the 'Creative Zen V' player but when I undock the player and use it to find and play the songs, they're not organized by the Folders. In fact, I don't the folder 'structure' at all. Is there a way I can see and use my folder structure I've set up for the player? and, if not, then why does the Organizer enable me to set up folders?Thanks.

Folders on the device are merely for your own convenience and organization. The device relies solely on ID TAGS on how it plays and displays the various tracks. You will need to get your tracks in order and edit the tags.

Creative Mediasource Not Work

I have Creative Mediasource 2.x which came with my Soundblaster audio card. It was working fine until I tried to update it over Creatives automatic update. While?it still plays music, it has lost access to all of it's add ons:? graphic equalizer, EAX, surround sound, THX, etc. I have tried to uninstall and reinstall and the same problems exist. I get the error message:? "the audio device supported by this application is not detected". I just want my old capabilities back. Thanks.

It sounds like you are trying to install firmware and not Media Source. You might wan to make sure you downloaded the right thing.Message Edited by FuturePilot on 0-2-2006 09:08 PM

Audio device not detected by Creative Audio Control Panel

I cannot get creative audio control panel to work, I keep getting an error message saying the audio device supported by this application is not detected. I have had this problem using xp, vista and now windows 7. It seems to work after a reformat and clean install but will eventuslly stop working again for some reason.
I have read a few posts with people having the same problem but cannot find a solution.
It is getting quite annoying having to reformat all the time just to temporarily?fix this so if anyone can help it would be very much appreciated.
Thanks.

Naamloos.jpg
I also looked at the details of the driver and it shows a whole buch of driver, even two unsigned. Are all these neccesary? Maybe I have to many old drivers conflicting?
Creative.jpg
Also the volume mixer seems empty, although it shows the playback device when pointing over the square, I can't select it.
Attached Images
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CCP installed softwares not detected by Creative Cloud app

We've noticed this way back when Adobe Creative Cloud Packager was first launched but it's been getting annoying lately as our company has been hiring new staffs (like massively).
The repeating questions the tech support gets asked a lot is, why we haven't installed Photoshop or Illustrator or whatever software they need to use because the Creative Cloud App isn't able to detect them.
Some staff end up pressing 'install' again for every app, resulting in waste of bandwidth and time. We spend a lot of effort educating people but you can't cure stupidity.

Ashubijalwan1 please acknowledge you received my reply and you understand the problem.
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Creative MediaSource not detecting my creative zen to

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