Creative MediaSource/Zen Xtra/Vista Is

I have had?a Zen Xtra for a couple of years, I recently got a new computer which has Vista Installed. After going through the nutroll that was downloading MediaSource for Vista and updating the firmware to be Play-for-sure, etc... everything seemed to work together. Except for one issue that I cannot figure out;
When I operated on Windows XP and I linked my Player to the computer I would see all my songs listed on the screen. Now on Vista I see folders of the albums as opposed to all the tracks listed. This is making creating playlists much harder, searches slower and general management of 6400 songs more difficult than it should be.
There has to be a way to be able to see all the tracks listed without folders, I am sure I am not the first. Has anyone here cracked the code on this yet?
Thanks for any help I can get.

To get it working with Vista you need to update the firmware to the latest ( last ?) version or one that starts with a number 2.something.
to do this you need:
a P.C running windows XP
and on that XP PC you MUST make sure that:
you have removed/rolled back windows media player
removed/rolled back windows media player runtime
even if you dont think any parts of WMP are there, check in add/remove programmes.
before starting the firmware update make sure that the battery is fully charged and the player is conecte dot the power suply/mains charger.

Similar Messages

Creative Mediasource & Zen V p

Hello,
I'm becoming a bit desperate right now because Mediasource keeps getting stuck/freezing when I try to copy music to my Zen V Plus 2GB I bought this month. Does anyone else have Mediasource freezing when trying to copy music? It often starts OK with 2 or 3 songs transferring, but then at song 4 it keeps hanging at "Busy Writing ... x%" or it gives an error saying the MP3 device is no longer connected while I dont unplug it.
Is my MP3 player broken or something? I love the mp3 player but this just sucks, I have to restart all the time to put on music. Should I give this one back for repairs or is it something else? Another thing is that the software CD was doing weird (maybe unvisible scratch) when I got it and the installation never completes normally and I have to reset. Please help & thanks in advance.
Dshk27Message Edited by dshk27 on 03-05-200704:45 PM

Dshk27,
Try running Cleanup from the player Rescue mode and see if it helps with the transfer.
If you're still having problem, try using WMP for the transfer and see if the same thing happen.
Jason

Creative Nomad Zen Xtra headphone jack question.

Im pretty sure I'm gonna get this puppy. Either the 40 or 60 gig. I know all about the headphone jack issue and Im going to make sure and get one of those service plans when I buy the unit. I do have a couple questions though which I would appreciate anyone helping me out with....
) the new reinforced, "fixed" headphone jack units are supposedly shipped in clear, heat sealed packages. what did the old package for the units look like? Where they just card board or something?
2) if I get the unit and open it up, how can I tell if it has the reinforcement and doesn't need the "heated glue" fix upfront? What exactly does the new reinforcement piece look like?
3) I have a small hard dri've on my computer. Should I back up my mp3's on an external hard dri've via a usb 2.0 connection or can I just burn like 60 cdrs containing my entire mp3 connection? Will either work with re to transferring them to the unit's
Thanks in advance
R

. I think it was a partly clear, partly cardboard box. It wasn't heat sealed though. Also the new one ships with a case that has a cut-out window, so it should be fairly obvious.
2. It's difficult to tell, but there are posts about it on the forums at Nomadness.net. Again, if it ships in the the heat sealed package I would relax.
3. Either will work, but obviously CDs are going to be slower to restore to the player. Depends how much money you want to spend on a backup solution. Obviously a hard dri've is the "Rolls Royce" solution, DVD-Rs/CD-Rs less so.

Zen xtra not detected by mediasource, but is detected by WMP and explo

Hey,
I'm sure this has been posted to death, but I cant find an acceptable solution.
I have a 40 gig creative jukebox zen xtra, and i have downloaded and installed multiple versions of creative mediasource, and drivers. Creative's explorer notices the device and I have not gotten any firmware updates, so windows media player recognizes the device as one with outdated drivers. I do not want to get the firmware updates because none of my songs are on my harddrive, so i dont want to lose them.
Also the disk that came with the player seems to be messed up. The disk comes up in explorer style with all of the folders. The only problem is, all of the folders are empty. What is going on here?
I have XP SP 2, and the device manager reports no problems.
Please help?

did you install the plugin file too?

Creative Mediasource for Creative Zen (2-38

Hey everyone,
I am well aware that the current version of Creative Mediasource is not available for the Creative Zen. Now I figured that eventually they would make a version compatible with the Zen. I'm currently up to my 3rd Generation of Creative Mp3 players (from Zen Touch to Zen Vision: M to Zen 32 gb ), and I constantly used Creative Mediasource to edit the track information, usually the genres which awere so totally confused (Hip Hop should never be associated with Country :S). However, now that the Zen operates through Windows Media Explorer, instead of being able to select whole cds and right clicking them to 'edit genre', I now have to individually select each song and rewrite the details.. this could be a problem in the near future; I just got my mp3 player last tuesday, and though right now i'll manage, my media database is a little off in terms of assortment, and editing 600 tracks manually seems to be a rather tedious task >.< So, my question is(are):
When (if they ever decide to do so) will a Creative mediasource version for the Creative Zen be released?
Is there a faster method that I'm unaware of to edit the tracks?
I did take the time to look through the forums before I wrote this, taking the precautions by searching for Creative Mediasource, Creative Mediasource Zen flash, etc.Thanks in advance!

Well, I usually avoid Windows Media Player because the computer I use is also used by the rest of the family, and every once in a while it chooses to autosync music onto my Zen.. but if you say it's useful to edit multiple ID3 Tags (so that's the official name for them, oh..), i'll give it another try. And I'll try MediaMonkey too, because it sounds like the program was made specifically to make ID3 tag updating easier.
Thanks for all your help!

Creative Juke box Zen xtra 60gb - power jack fail

Hi guys,
I wonder if there is anyone out there that could help me
I got a Creative Jukexo zen xtra 60gb, and the
power jack is now stuck the power supply. You know the bit of metal that sticks upright and is dead centre. in the Power jack housing on the player, well that bit of metal is stuck in the end of the plug that goes directly into it.
Has anyone experienced this problem, and would anyone know what to do if their warrenty is expired, i mean can i pay to have it fixed?
Thanks a lot you guys.
Ben
(England)

bpjones wrote:
Hi guys,
I wonder if there is anyone out there that could help me
I got a Creative Jukexo zen xtra 60gb, and the
power jack is now stuck the power supply. You know the bit of metal that sticks upright and is dead centre. in the Power jack housing on the player, well that bit of metal is stuck in the end of the plug that goes directly into it.
Has anyone experienced this problem, and would anyone know what to do if their warrenty is expired, i mean can i pay to have it fixed?
Thanks a lot you guys.
Ben
(England)
You mean the center pin, inside the players socket? If this has come off/snapped you are a bit stuck for recharging the player via the AC adapter. You say that the Male plug (from the adapter) has the pin stuck in it's If it has then you need to contact Creative, If your player is still in warrentey you should be able to claim off it, especially if "it just broke"...
Contact them anyway and see what they can do, you cant repair the problem yourself without taking the player apart and replacing the entire socket. And you dont particually want to do that.
Tell me, did the pin just snap off, or did it come off another way?

NOMAD Explorer and Creative MediaSource cr

Is anybody experiencing this frustrating problem?
I recently purchased a Creative Nomad Zen Xtra and installed the included software (drivers, Creative MediaSource and Nomad Explorer) on a Toshiba M200 notebook. My Creative MediaSource version is 2.02.06. I'm running Windows XP Pro SP.
When I plug in my Nomad, Windows detects the device just fine.
When I run MediaSource, everything looks good. I can see PC Music Library, My Computer and NOMAD Jukebox Zen Xtra in the left Sources pane. When I click on the NOMAD icon in sources, then on Music Library, all the music on my Nomad shows up in the right pane.
By the way, so far I've been using Windows Media Player to transfer my music files to the Nomad, no problem. The reason I started using MediaSource is that I want to create playlists for my Nomad, and I can't seem to find a way to create or transfer playlists themselves using Windows MP.
Here's the problem. Whenever I click (left or right mouse button--it doesn't matter) on one of the music files shown on my Nomad, MediaSource crashes. If I run Nomad Explorer, the same thing happens when I click on a music file located in the right pane (file is located on the Nomad), except here Windows Explorer crashes, of course.
I tried upgrading my Creative software to get the latest version of everything, but the same crash keeps occuring. I've tried uninstalling, reinstalling, etc, but nothing seems to work. In total frustration, I installed the Creative Software on a different Toshiba notebook (also running Windows XP Pro SP). On that machine, the old version of the software (from my CD) works just fine! However, I really can't use that system for my music.
Does anyone have any idea as to what might be causing this crash? This consistent bug is preventing me from doing anything useful with music files on my Nomad using the Creative Software.
Thanks,
Joe

Thanks for the information.
Yes, I did try upgrading ALL of the Creative software on my notebook, including the driver. That did not solve the crash problem. At that point, I tried uninstalling all Creative Software, rolled back my system to the state before I installed any Creative software (using WinXP System Restore), and reinstalled the original Creative software. The problem remains. I guess I could try rolling the system state back again, but then install only the latest version of the software. I don't know. At this point I am flailing and I am thinking there is no way to make this stuff work on my computer.
An alternati've route is this: Is there any other software I can use to create/manage playlists on my Nomad? If Windows Media Player 0 can do it, I would be thrilled. It seems pretty solid, as far as I can tell.
Joe

Nomad Jukebox Zen Xtra stops working with XP following Windows Media Player 11 Beta Installat

Yesterday I was very pleased to find that my Creative Zen Xtra (model DAP-HD00) portable media player is a PlaysForSure capable device. Creative Labs, on November 9, 2005, released the Creative Zen Xtra PlaysForSure Firmware v2.0.03. I installed this firmware (I had to install the Creative ZenJukebox Driver v.30.03 first to get Windows to recognize the device). Once the firmware was upgraded, Windows began recognizing the Zen Xtra as a MTP device and life was good. I was able to synchronize it with both Napster To Go and Windows Media Player 0.
After this, I went ahead and installed Windows Media Player Beta, which I just downloaded yesterday as well.
From a functional standpoint, WMP seems to run just fine. However, when I connected the Creative Zen Xtra (with its PlaysForSure firmware), Windows redetected the hardware. It first showed "Creative Jukebox Zen Xtra" in the tooltip, followed by "MTP Device" in the new hardware tooltip. Finally, Windows announced that there was a problem installing my new hardware and that it may not work properly.
Sure enough, when I went into Device Manager, my Zen Xtra was showing as an MTP Device with an exclamation point on it. More specifically, it specified the status of, "This device cannot start (Code 0)."
Prior to the installation of Windows Media Player, the Creative Zen Xtra showed in device manager with the following characteristics under the heading "Windows Portable Devices":
Name: NOMAD Jukebox Zen XtraDriver Version: 5.2.0.0 dated 8/30/2004Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.3802.3802 built by dnsrv(bld4act)
Windows Media Player changed this to the following (the device now shows up under "Portable Devices"):
Name: MTP DeviceDriver Version: 5.2.5326.4762 dated 2/22/2006Digitally Signed by Microsoft Windows Component Publisher
Driver File Details:C:\Windows\system32\wpdusb.sys - v5.2.5358.4827 (WMP_.060509-2009)C:\Windows\system32\DRIVERS\wudfrd.sys - v6.0.5348.0(winmain(wmbla).0604-339)
The file wudfrd.sys is NOT digitally signed in this case.
As of now, my Zen Xtra is completely unusable on this system, and I need to sync it with my laptop for the time being, which still has WMP 0 installed on it.
Is this a bug with WMP beta? Is it a problem with my firmware? Since this is PlaysForSure compliant firmware, and it worked flawlessly with Napster and WMP 0 (before the MTP driver was updated), it would seem to be a WMP beta issue. I'd like to hear more official confirmation on the subject, however.
Some general details about my system are:
Microsoft Windows XP Professional with Service Pack 2Verified GENUINE Microsoft operating system using Genuine Advantage ValidationIntel Pentium 4 CPU 3.2 GHz, Hyper-Threaded processor2.00 GB RAM
Windows Media Player Version: .0.5358.4827Napster Version: 3.6.0.7 (US)
Any recommendations? Fixes? Some have suggested rolling back the WMP installation, but I would like to consider this option only as an absolute last resort.
Best regards,Matt

Ok, this worked out accidentally - but happily
I first installed the driver - not the media source - but the driver for the device.
After that the windows device manager yellow sign disappeared - apparently the device driver was registered by windows.
Then I Installed Mediasource 5 - the installation went thru fine.
Does anyone have any recommended updates to install, please also advise what benefits.
Thanks.

Nomad Zen Xtra prob

Well, I just emailed support again but overlooked the (faster?) forums until now. Maybe someone can help me out... ------- EMAIL SENT -------- Hi, I emailed the customer support a while ago and got a generic reply as how to reset my mp3 player's OS. *This is not a software problem, it is a hardware problem... I want to send my Nomad Zen Xtra in to Creative to get it fixed and I will pay for the repairs.* Here is an original copy of the message: Hello, about a year ago I purchased my Creative Nomad Zen Xtra. Only a couple months into using it, I dropped the MP3 player on the headphone jack where my headphones were plugged in and the sound stopped working correctly. I think maybe that the soldering that is keeping the headphone jack on the circuit board is messed up or disconnected. Some sound does come out of one earphone when I wiggle the plug around a bit. How much do you think this would cost me? The player is no longer under its one year warranty, either. Thanks in advance. - Steve ----- Originally answered by Technical Support, Creative Labs Americas ----- Thanks, Steve-oMessage Edited by Jeremy-CL on 0-2-2005 0:08 AM

<EM>I?ve posted it before, but here we go again</EM>:
Two or three months after buying my 40GB zen xtra, the same thing happened to me. I deduced it was a battery problem and prepared myself to expand U$29 on a new one (I li've in Rio and it would be impossible for me to send it back for warranty). While I was looking for the new battery, I kept using it in my job and at home, with the power cord hooked up. I did it some times and one day, without any apearent reason, it started to charge the battery and ever since it never happened again. I friend of mine mentioned that these Li-Ion batteries can have this kind of problem. By that time, he suggested some charging manouveres to recover it but it was no needed. What I suggest you is to keep trying to charge it. You may be as lucky as me!

Zen Xtra Faceplate questi

Hello, I have a few questions about the Zen Xtras face plate.
I plan on painting all my electronics to match the same. My question is, Will it void my warrenty if I paint the Zen Xtras removable faceplate?
And does anybody know if creative has any plants on marketing faceplates with designs or different colors? I know that the ability to customize MP3 players will draw in more buyers, Just look at the ipods. I hope Creative takes this idea seriously. But they would of done it already if they ever thought it would work.
basicly those are my questions.
P.S. My Zen Xtra has yet to encounter any of the problems that people have experienced on these forums, and i hope it never does. My old Nomad 0GB clunker has survi'ved about 4 years and it still works fine. Its been dropped, hit, battle scared, drowned in Soda, ect. Yet that thing wont die. Thanks Creative.
Happy owner of:
Creative Nomad Jukebox 0GB
Creative Nomad Zen Xtra 40GB

Thank You for your quick reply.
I'm glad I'm able to customize my zen. So many ideas are now running through my mind as to what I can do. I have been painting for awhile and I did a nice job already on my 0GB. painted it jet black and did planets and orbital rings. looks sweet. glow in the dark paint for the rings. when the backlight is on it looks crazy.
Well, time to start drawing some blueprints.
Ya, exchangable faceplates would be great. different colors, designs, happyfaces, astrological signs, anything. I'm sure a Halo2 one would sell extreamly well, heh.
Anyways. Thanks for the answer. Glad to hear it.

Zen Xtra fro

I have a Zen Xtra and for the second time it's frozen. I can't turn it off, or operate any of the buttons, including the scroller.
The shuffle icon is on the side with a by it. I don't know if that has anything to do with that or not.
It happened yesterday, (and I stupidly reset it to try and fix it, not knowing it would get rid of all my songs) and this morning after I took it off the charger. Does anyone know what to do?Thanks a lot to anyone who hel
ps.
Message Edited by login27 on 08-2-2006 08: AM

The firmware is on <A href="_Name=http://ie.europe.creative.com/support/downloads/download.asp?MainCategory=23&nRegionFK=&nCountryFK =&nLanguageFK=&sOSName=Windows+XP&region=3&Product _Name=Jukebox+Zen+Xtra&Product_ID=9288&modelnumber =&driverlang=033&OS=0&drivertype=0&x=9&y=9]this page[/url], you can get file 2 under firmwares:
Creative Jukebox Zen Xtra Firmware Update version .20.08
Cat

Firmware update for Zen Xtra, a simple quest

Hello,
I have purchased my zen xtra on July. It works just fine. When i go to "about" in the menu to see the player's version it says .03.02. I don't know if i need to upgrade the firmware because nomad's page for upgrade provides a firmware with same number: Creative NOMAD Zen Xtra firmware update version .03.02
Does it mean i already have the latest firmware version in my player or do i still have to upgrade it's
Thanks!
Al

Alrichi,
If your player already showing the exact same firmware version as with the download then you would already have the same firmware version. You do not need to update again.
Jason

Can't find my zen xtra in the Creative MediaSource Organi

My Zen Xtra shows in "NOMAD Explorer" but when I try to use Creative MediaSource Organizer to transfer file from my computer to Zen xtra player, I can't found Zen xtra under "my computer"
any help? My player has the latest firmware and also latest dri've was installed in my computer!!
thanks for helping

super80: Have a look here in the Zen FAQ at Nomadness.net on how to install MediaSource, which also makes reference to the required plugin.

Zen Xtra won't appear in Creative MediaSource Organi

I've been using my 30 GB Jukebox for a couple years w/ no real problems except that I remember there being a problem w/ a USB port & I had to change something so that the Creative MediaSource Organizer software could recognize the mp3 player. Now I've bought a 60 GB Zen Xtra (same player, x2) & am having the same problem. I've upgraded everything & hate the new interface for transfering files... most of the time the program just freezes. I'd like to be able to use the same Creative software I was using before, but it doesn't recognize the new device. If anyone knows what I'm talking about or how I can fix it, I'd rather not have to call?Customer Service?again for $3.

I'm just giving this topic a bump. I've upgraded to Creative MediaSource Organizer v 3.30.2, but it won't recognize either of my mp3 players when I plug them in. I'm able to use the Zen Xtra Media Explorer, but?most of the time it just freezes up. I'd like to be able to use the software I'm familiar w/, so if anyone could help me out I'd appreciate it. I seem to remember having a similar problem when I first purchased my 30 GB Zen Xtra.

Creative MediaSource will not recognize Nomad Zen Xtra 30BG

Creative MediaSource will not recognize Nomad Zen Xtra 30BG? Hello, I am new to this forum and very frustrated, I own?a 30Bg Zen Xtra and all of a sudden MediaSource will not allow the transfer of files. Here are my specs and things I've tried to no avail:
Firmware: .20.08 (is this the latest upgrade?)
Software: 2.02.06
O/S: Win XP, SP2
Windows Media Player
Checking device manage it is recognized as a portable device, however it is not detected in WMP . Changed my USB permissions in the registry, downgraded WMP to version 0 (rebooted when prompted), upgraded the application software (uninstalled version 2.02.06?and rebooted?) upgraded?to version 5.20.23 as well installed the plug in, version 5.0.38, which now gives me and error while installing " setup is unable to detect?a supported product on your system, click retry....." tried the different USB ports on the pc as well as changing the cables. I do not know what else to do...any assistance will be greatly appreciated..thanks in advance.

DreadRasta40 wrote:
Creative MediaSource will not recognize Nomad Zen Xtra 30BG? Hello, I am new to this forum and very frustrated, I own?a 30Bg Zen Xtra and all of a sudden MediaSource will not allow the transfer of files. Here are my specs and things I've tried to no avail:
Firmware: .20.08 (is this the latest upgrade?)
Software: 2.02.06
O/S: Win XP, SP2
Windows Media Player
Checking device manage it is recognized as a portable device, however it is not detected in WMP . Changed my USB permissions in the registry, downgraded WMP to version 0 (rebooted when prompted), upgraded the application software (uninstalled version 2.02.06?and rebooted?) upgraded?to version 5.20.23 as well installed the plug in, version 5.0.38, which now gives me and error while installing " setup is unable to detect?a supported product on your system, click retry....." tried the different USB ports on the pc as well as changing the cables. I do not know what else to do...any assistance will be greatly appreciated..thanks in advance.
Do you have the driver installed for the device?You can find that here.http://support.creative.com/download...ale=033&nPage= WMP is for MTP devices which the Xtra is not, There is a firmware update for the device HOWEVER updating to that firmware may just kill the player so I would not advise doing it since you have XP & you will be able to sync using MediaSource. Did you install the Creative Zen & Nomad Jukebox plug-in 5.00.22? Click on Show Details & read them before installing anything.

Creative MediaSource/Zen Xtra/Vista Is

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