Creative's policy on RMA'ing second hand go

Hi, I'm just writing with something of a general enquiry regarding Creatives returns/RMA policy, particularly pertaining to second hand goods.
I have recently purchased an X-fi Soundcard second hand which i am expected to recieve shortly, after the purchase went through, i was informed by the seller that "the card doesnt work in my machine" and thus it may be damaged... oh joy.
Essentially, i am wondering whether Creative would still accept an RMA on the item if it did turn out defecti've, or if its second hand status would void any chances of an RMA. If it has any bearing, i am UK based.
Many thanks in advance
--Jakk

Jakk,
Warranty is extend only to the original end-user purchaser and it isn't transferable. A second hand goods won't be cover under the warranty policy. For more information on warranty coverage, you can check the link below.
http://www.creative.com/language.asp...pport/warranty
Jason

Similar Messages

Activation on second hand copy of Adobe Creative Suite 5 Design premium student

My son attends Middle Tennessee State Univerversity. I was considering buy this second hand(used) for him. Will he be able to used this? Thanks for your help.
Mike

Buying second hand is always a gamble... it requires knowing the seller well enough to trust them to stand up for you when any trouble starts. Here is something that the seller needs to do to make it a legitimate sale...
Reselling Adobe Software
http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
As far as whether or not your son will be able to use it, that is not clearly enough stated to be able to determine whether it is a question of...
1) is your son capable of using the software - no offense intended
2) will the software be of any use for your son as it relates to his schoolwork or interests
3) is your son's system cabapble of running the software... as a minimum, see if the trial version works before buying (Download Adobe CS5 Free Trials – All Direct Links without Akamai | ProDesignTools) - if so, just use the serial number from the purchase to activate the trial to full use
4) there's always one more than you can think of...
What you might consider instead of a second hand purchase is to help your son purchase the student version of the CS6 software instead. The discount you will get (I think it's usually about 60% off) might make it worthy of consideration, especially since it will be a more up to date release of the software.
For details regarding the student/teacher provisions you can refer to the following information page:
http://helpx.adobe.com/x-productkb/policy-pricing/education-faq.html#main_submit_poe
Another good resource for getting information is the student and teacher edition information forum:
http://forums.adobe.com/community/download_install_setup/student_and_teacher_edition_infor mation_?view=discussions
Here are some links regarding student discounts from Adobe:
http://www.adobe.com/education/students.edu.html?showEduReq=yes
http://www.adobe.com/education/student-eligibility-guide.edu.html
http://www.adobe.com/education/students/how-to-buy-eligibility.edu.html

Can I sale my original copy of Aperture on the second hand market?

Dear fellow members,
I would be interested to know what policy Apple Co. has regarding the resale of its software on the second hand market. Precisely, if I sale a software which I don't use anymore to another person, will this person be able to correspond his/her name to the original license key program?
In my case,
I wish to sell my Aperture application to someone, as my camera isn't supported. I already registered Aperture under my name several months ago...
Will the new user be able to register it under his own name as he wishes ?

Yes you can. Refer to the license agreement which can be found on Apple's Aperture site. This can only be done once by the original owner.
Jeff

Regarding IOS 7 activation lock. For people who are not early adopter or wealthy, relying on second hand purchase to own an IOS 7 device, has any consideration been given? Online purchases are routine. In good faith, many will now suffer for not knowing

I am part of the second hand market, non early adopter, that's trying to use an IOS 7 device. I just bought an Ipod touch 5th gen and an Iphone 5 with IOS 7 and quickly learn that I've just lost many hundreds of dollars because of the activation lock. Of course, I should have known better...be smarter, etc. Now I have two bricks, basically fancy Apple product that're now junks. With IOS 7 and the activation lock, isn't Apple concerns that they will soon frustrate a lot of new and existing users and will also be known for creating increasing number of junk (brick) devices.

Hi Tilnow,
The hope is that the activation lock will deter future thieves. Apple has long been inundated with irate customers who have had their devices lost or stolen, and who are then angry that Apple cannot protect their phone from would-be thieves.
With the new security measures, unless the owner of the phone turns off Find My iPhone, and wipes the phone completely, it is unusable to anyone but that original owner.
I'm sorry you have had such an unfortunate experience with your purchases, but these security measures are as much to protect you from purchasing a stolen phone from an unscrupulous seller as it is to protect a phone you own from being stolen.
Is there no way you can contact the seller(s) and have them turn off Find My iPhone and wipe the device for you?
Going forward, it is the best policy for you to ensure that the seller has done both of these things. If they cannot, then you know that they are probably not on the up and up.
Best of luck going forward,
Cheers,
GB

Second Hand License Photoshop CS6

Can I purchase a second hand license that is valid for CS6, the seller has used it and deactivated it from their PC after upgrading and now has Photoshop CC

If you want to do it legally here is the document. http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html
Hope this helps

Second-handed WIC-1ENET

Hi, all!
I got a second-handed WIC-1ENET card for my Cisco 1700. But the card doesn't run. No LED on the card lights when the system boot up. And any ethernet interface has not shown when I enter "show run" command. Why?
How much physical memory does Cisco 1700 with 1 WIC-1ENET need?
Thanks.

Thanks for your advice, Scotty.
This made me cry below.
(?･ω･`)#sh diag
Slot 0:
C1720 1FE Mainboard Port adapter, 1 port
Port adapter is analyzed
Port adapter insertion time unknown
EEPROM contents at hardware discovery:
Hardware Revision : 6.1
PCB Serial Number : JAD0610018A
Part Number : 73-3201-06
Board Revision : A0
Fab Version : 04
EEPROM format version 4
EEPROM contents (hex):
0x00: 04 FF 40 00 B2 41 06 01 C1 8B 4A 41 44 30 36 31
0x10: 30 30 31 38 41 82 49 0C 81 06 42 41 30 02 04 FF
0x20: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x30: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x40: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x50: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x60: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
0x70: FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF FF
WIC Slot 0:
Unknown
Hardware revision 64.0 Board revision G0
Serial number 0960561920 Part number 130-18710-165
Test history 0x03 RMA number 66-65-48
Connector type PCI
EEPROM format version 4
EEPROM contents (hex):
0x20: 04 FF 40 00 39 41 03 00 82 49 16 A5 03 42 41 30
0x30: 80 00 00 00 00 02 02 C1 8B 56 4D 53 30 35 35 30
I will search the minimum IOS version.

How do I replace someone else's Mac ID with my own? Bought iPhone second hand. Previous owner re-set the phone but his ICloud account stayed on now my phone. He uses his macID on his new iPhone now?? Any ideas, as this issue is blocking my access to iTune

How do I replace someone else's Mac ID with my own?
Bought iPhone second hand on TradeMe.
Previous owner re-set the phone but his ICloud account stayed on now my phone. He uses his AppleID on his new iPhone now and, understandably, does not want to give me his password. Any ideas?? Please.
This issue is blocking my access to iTunes and any other file from my home computer. It keeps on telling me that I have to autorise my computer to pass on files, yet, it seems, for all this to happen, I need to get logged in through the phone's Apple ID. This of course is different to my one on my computer - and I have no password for it.
This phone is not stolen!! I payed still a fair bit for it. Am still in contact with the previous owner. He doesn't know how to fix the problem either.
Would appreciate any suggestion ????
Thanks
SamSings

Settings>general>resets>erase all content and settings.
That will put it back to its out of the box state. Set it up with your own apple Id.

The case of the mysterious hidden content - second hand iMac

Dear people with more knowledge than me... (i.e. dear everyone...)
I have recently purchased a second hand intel iMac (late 2006 model) to replace my trusty (but noisy) Powermac G4 Mirror Door Drive. It was purchased 'wiped' with a fresh install of Lion.
I used Carbon Copy Cloner to create a backup of my old hard drive (or at least the 60GB partition of it that I was using - I had Tiger installed on it) and then used the Migration Assistant to re-create an image of Zion in the wide expanses of the new promised land (250GB capacity).
All seemed to go well (but time consuming - it took several days to port everything to/from my USB external hard-drive). A few days later, when I checked About this mac I was shocked to discover that I only had 5GB of storage remaining.
I did a little poking about and realised I had left a couple of user profiles hanging around during my pre-Migration Assistant faffing. These duplicated much of what I had later migrated over more comprehensively, so I deleted these additional user profiles and this freed up a further 58GB or so.
My system information now tells me that I have
249.2 GB Capacity
63.69 GB Available
185.5 GB Used
The used component consists of:
Audio 137.47 GB
Movies 7.03 GB
Photos 9.74 GB
Apps 3.34 GB
Backups 0
Other 27.94 GB
However, when I go through all my available files and folders using the Finder, the grand total of space that I have used comes to around 88GB:
My home folder (the only user profile I didn't delete) 42.98 GB
Desktop 4.09 GB (I know, I know, clean your room...)
Applications 2.31 GB
Documents 2.8 MB (yes MB)
Movies 0
Music 38.59 GB
Photos 385 KB (yes KB)
Total ± 80GB
Leaving aside for a moment the fact that the disk partition I Migrated over was only 60GB in total (?!), where on earth are the other 97.5 GB of files, and how can I see/delete them to free up drive space I thought I had...?
...I imagine that the audio, movies etc., that are unaccounted for actually belong(ed) to the previous owner of the iMac. What I don't know how to do is see/access/delete them to free up disk space. There are no additional users other than my own account that I can see. That's not to say they are not there.
What can I do?
Thank you in anticipation of any help or advice.
v

verdelay wrote:
the (hidden) folder _CCC Archives takes up a whopping 107 GB, much of which consists of multiple copies of the same audio files (due to poor file management and copies of copies, I think..). I'm now looking for a utility that will be able to locate and list duplicate files so I can verify that the _CCC Archives folder files are replicated elsewhere.
I use CCC, but not the "archive" feature (since my main backups are made with Time Machine).
According to it's Help, that folder contains the backup copies of files that had been changed on the "source" drive.
But this large folder is on your internal HD, right? Here's what I think happened:
When you made the original CCC clone from your old Mac, you selected the option to "archive" the copies of things that had been changed. For some period of time, it did that.
Later, when you used Migration Assistant, it copied all those old files from the clone (via the Other files and folders on <HD name> option) back on to your new internal HD.
So yes, the files there should be prior versions of things on your system.
There are various options to have CCC manage those files. You can assign a certain size to it, and it will delete the oldest files when necessary to make room for new ones; or "prune" files after a specified number of days, etc.
Click Help in the CCC menubar, then CCC help, then review the Backup and archiving settings section:

HT3939 i am going to buy an Iphone 5, second hand and it has a Sial number, can i check this in some way?

I am looking to buy an Iphone 532GB, second hand, i have the Serial numbr and need to check it is correct before i buy it.

Plug the SN in here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do
Also, MAKE SURE this is done BEFORE you purchase the phone:
http://support.apple.com/kb/ht5661

I bought a second hand G4 iBook with iLife 09 on it. I have copied iLife to my new Macbook Pro. The applications would not open, so I did a software update and update all three applications, but they will still not open. Can anyone help?

I bought a second hand G4 iBook with iLife 09 on it. I have copied iLife to my new Macbook Pro. The applications would not open, so I did a software update and update all three applications, but they will still not open. Can anyone help?

The seller should have given you the original disk so that you can reinstall as needed. But it likely was a single-user license (which really means single computer) so you can only have a copy on one computer at a time. If the seller didn't give you the disk he is probably still using the software on his new Mac. Your best option to get any of the iWork apps to use in OS X 10.6.6 or later is through the Mac App Store. You can then install them on any Mac you have that has access to the Mac App Store using your Apple ID.

I restore and upgrade my Second Hand iPhone 4s and unfortunately the Find My iphone is ON. Is there a way to Activate it since I cannot contact the previous owner?

I bought an Ipad 4 for my wife and iPad Air 2 for my daughter and I have just bought a Macbook Pro with retina display for me. The whole family is an Apple products fan due to its reliability and security. Never know that it could be a disadvantage also. I bought a second hand iPhone 4s from a friend as he is short in caash, and I've been using it for awhile. I "restore and upgrade it" without thinking or checking the Find my iPhone settings, unfortuately it is turned ON. Although the previous owner removed the phone lock, I never asked for his icloud account as I intend to use the phone only for calling. I cannot contact him as his contacts and email address were erased when I restore the iPhone.
I have learned a hard lesson since Apple security is impregnable, my iPhone 4S will just be an expensive paper weight.

no.
without the previous owners credentials the phone is useless to you.

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

I have bought an iMAC second hand but when updates to purchased (not by me) Apps I cannot download the updates as it is asking for the original owners password. How can I amend this or could I delete the Apps and download new ones in place under my email

If the machine was upgraded to Lion 10.7.x by the original owner then you bought an illegal license of Lion and also of any other applications that the seller said came pre-installed, this assumes the seller did not include original install media. In that case you need to contact the seller for the original install DVDs that came with the machine re-install up to Snow Leopard 10.6.8 and then purchase Mountain Lion ($20) and the applications you want or need. If the seller cannot come up with the original install discs then you can buy them from a nominal cost from AppleCare..

How can I register a second hand mac book to my apple account?

I just bought a second hand mac book, and I would like to register it to ;y account to be able to access things (like my ibooks) registered from my iPad directly on my mac book.
the previous owner asked the apple supprt and they said I need to contact them to make them update the information about this mac book to my account, but I can't contact them because the mac book does not have any guarantee anymore ... I don't need a technical supprt, just need to update the mac book information to my accound.
what ca I do?

thnaks for the answer. The previous owner asked apple care to disassociate the mac but they said that the new owner needs to contact them so that they can update the ownership (apparently they can't leave it with nobody).
In fact the previous owner erased the HDD, and as it is my first mac book, I did not have any licence to re-install it so we re-installed it with his accout.
the previous owner used the chat support, but I can't find it

ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user.

ı have bought second hand ipad. 17 apps which were downloaded by previous user with his or her apple id are waiting to be updated. I need to update them but when I try, ı can't update them with my own apple id. Device ask me to update with the id and password of previous user. I tried I forgot but this didn't work. So how can ı have my device forget the previous ID and use my own to update exsisting apps.
<Email Edited by Host>

Restore the device to factory settings with iTunes.
Then launch the App Store app on the iPad and sign in with your Apple iD and password:
OT

Having second hand iPhone 4 of family member now recognized as a device linked to my apple account and not theirs.

I'm sure this has been covered in another tread but I haven't been able to locate a solution to my query so here goes...
I have acquired an iphone 4 (and an iPad 2 but not too concerned with it in this discussion) from a deceased relative. Have unlocked the phone as my uncle's carrier was vodafone which differs from my carrier so no problems there...
The phone is working perfectly as a phone but in terms of transferring apps from my old phone which i have backed up to my macbook pro's itunes to my uncle's phone is proving an issue. In addition to this my old iphone without a sim card but with 3G or Wifi enabled will receive imessages rather than my uncles.
Essentially my uncle's iphone does not seem to respond as a piece of apple tech when synced with my itunes.
I am aware that there is issues with iphones and people having acquired them second hand have been told they have essentially bought a pricey paperweight.
Where my situation differs is I have the account details for my uncle's apple account.
Is there any way given that i have these details i can have my uncle's iphone recognized as a device linked to my apple account so that i can receive imessages and sync backed up apps from my old iphone 4 to this iphone.
Any instructions would be really appreciated and again if this has been covered before please bear with me
Eoghan

Contacted Apples ID support who addressed this issue for me. Many thanks

Creative's policy on RMA'ing second hand go

Similar Messages

Maybe you are looking for