Creative SB Arena USB connector broken

My USB connector to my Creative Arena USB is busted. I realize I may be up a creek because I can't find the box to get my serial number but I do have my Amazon receipt showing they are less than a year old.
I've sent in the Email RMA form and I was wondering if there's anything else I can do at this point?
I want my headphones fixed.

Hello,
For RMA's, it is important to have something (proof of purchase) to show to support that you actually are within the warranty period. I think amazon provides email confirmation or some sort of online confirmation, so you can use it. If not, you can try to call amazon and ask them if they can give you a copy of the confirmation.

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