Creative Stone Plus 2GB Music will not show

Hi,
I have filled the stone plus with music, about 29 albums in total, to use up the whole 2gb. When I disconnect and use the player then only about 9 of those albums show up under browse music. I reformatted, used the recovery tool and tried to update firmware, but the update program keeps saying the player isn't connected.
It seems to be recognising more of the music now than before I formatted; before it would only show around 0 albums, I've no idea why it won't show them all (they are all mp3s, 92kbps) as when I connect to the computer all the music is on the dri've. So annoying that I have to put on as many albums as I can and then hope that some of them will actually play.
It doesn't matter whether I use Creative Media Lite or just drag and drop..
If anyone can help, please do!?

can anyone [email protected]

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