Creative Suite 4 install issue with Acrobat

Hello:
Another install question/issue:  I installed the cs4 suite.   Whenever I go to open a microsoft office product, the windows installer pops up and says it is installing Acrobat.  I hit cancel and try to open Acrobat and it wont open.  I tried to reinstall and get an error message:  Error 1603 fatal error during installation.
Does anybody know what that error is? I tried running the download program to explain the error and it would not install.
Any help or explanation is appreciated.
Randy

You could try the
Acrobat forum...

Similar Messages

  • Creative Suite 3 Unistall Issue with Illustrator

    I recently uninstalled CS3 from laptop as I no longer require it on this machine as I have changed jobs, this left me with a separate version of Illustrator CS on my list of programs. When I try to uninstall Illustrator I get an error message
    "Illustrator CS has been installed as part of the Adobe Creative Suite and can only be updated by using Creative Suite installer.
    To use this stand alone Setup program instead, you must first uninstall Illustrator CS"
    I am trying to uninstall Illustrator CS when this message appears so don't understand why.
    Any suggestions?

    I'm running Windows Vista Home Premium.
    The steps I took were go to Control Panel-Uninstall Programs. I uninstalled Adobe Creative Suite 3 which deleted fine, I also had a separate program for illustrator.
    When I select that program and uninstall an InstallShield Wizard comes up, starts to run then errors saying
    "Illustrator CS has been installed as part of the Adobe Creative Suite and can only be updated by using Creative Suite installer.
    To use this stand alone Setup program instead, you must first uninstall Illustrator CS"
    Uninstalling CS is what I'm trying to do

  • In Adobe Creative Suite 5.5 Web Premium Acrobat X Pro is included, why did it not install on my pc?

    In Adobe Creative Suite 5.5 Web Premium Acrobat® X Pro is included, why did it not install on my pc? I upgrade from CS3 and tun on new PC Windows 7

    Hi Jeff
    Yes I had a problem! I upgraded from CS3 to Adobe Creative Suite 5.5 Web Premium. I Installed but I could not register it to use it! ADOBE Software License Agreement kept on returning. The technical people had me delete a file and then it worked! But still no Acrobat! Please can you help!

  • Uninstall Adobe Creative Suite 4 Web Standard with creative suite cleaner tool not working

    hi, I try to silently uninstall Adobe Creative Suite 4 Web Standard using the Adobe Creative Suite Cleaner Tool
    on a win7 x64 (french) computer so far with no success
    I tried
    AdobeCreativeSuiteCleanerTool.exe ‐‐removeAll=CS4
         in the log I get a ERROR: CS4 not recognized value.
    AdobeCreativeSuiteCleanerTool.exe ‐‐removeAll="Adobe Creative Suite 4 Web Standard" and  ‐‐removeAll=Adobe Creative Suite 4 Web Standard
    with the same error
    then I tried to create the cleanup  xml file by using the command AdobeCreativeSuiteCleanerTool.exe --createCleanup=c:\test
    it create the cleanup.xml file : (I un commented the cs4 product name manually
    <?xml version="1.0" encoding="UTF-8"?>
    <Products>
    <Properties>
              <Property name="eulaAccepted">1</Property>
              <!--<Property name="removeFlashPlayer">1</Property>-->
    </Properties>
    <CS4>
              <Product productName="Adobe Creative Suite 4 Web Standard" version="4.0"/>
    </CS4>
    <CreativeCloud>
              <!--<Product productName="Creative Cloud Installer" version="1.0"/>-->
    </CreativeCloud>
    </Products>
    as you can see there is none product listed (like dreamweaver, flash...that are on the computer)
    this is what i have in the log
    [Wed Mar 20 17:34:15 2013] Please enter (y) for Yes or (n) for No. ... >>
    [Wed Mar 20 17:34:17 2013] Processing create cleanup in SILENT MODE
    [Wed Mar 20 17:34:17 2013] Creating cleanup XML at: c:\adobeToolUninstaller\cleanup.xml
    [Wed Mar 20 17:34:17 2013] :: Start :: Iterating PDB
    [Wed Mar 20 17:34:17 2013] :: Start :: Iterating CAPS
    [Wed Mar 20 17:34:17 2013] [Coll ID: 74391d4c0f181c4d062cf4de6461d86]
    [Wed Mar 20 17:34:17 2013] AC: {88B22BFB-4ADC-4E16-9EE8-45EAB68E2FE1} Setup: 2.0.138.0 Name: Adobe Creative Suite 4 Web Standard
    [Wed Mar 20 17:34:17 2013] :: End :: Iterating CAPS
    [Wed Mar 20 17:34:17 2013] ::Start:: Writing to XML
    [Wed Mar 20 17:34:17 2013] [CS4] {88B22BFB-4ADC-4E16-9EE8-45EAB68E2FE1}, Adobe Creative Suite 4 Web Standard, 4.0
    [Wed Mar 20 17:34:17 2013] [CreativeCloud] {11111111-1111-1111-1111-111111111111}, Creative Cloud Installer, 1.0
    [Wed Mar 20 17:34:17 2013] :: End :: Writing to XML
    [Wed Mar 20 17:34:17 2013] Closing cleanup XML.
    [Wed Mar 20 17:34:17 2013] Cleanup XML created at: c:\adobeToolUninstaller\cleanup.xml
    [Wed Mar 20 17:34:17 2013]
    [Wed Mar 20 17:34:17 2013] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Wed Mar 20 17:32:56 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
    [Wed Mar 20 17:32:56 2013] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
    [Wed Mar 20 17:34:17 2013] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
    [Wed Mar 20 17:34:17 2013] ---------------------------------------------------------
    [Wed Mar 20 17:34:17 2013] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
    then I ran the command AdobeCreativeSuiteCleanerTool.exe --cleanupXML=cleanup.xml , it proceeds through a lot of msi
    then errors with 
    [Wed Mar 20 17:40:29 2013] An error occured trying to remove payload from database: Adobe CSI CS4
    [Wed Mar 20 17:40:29 2013] finished updating installState
    [Wed Mar 20 17:40:29 2013] Deleting session: 74391d4c0f181c4d062cf4de6461d86 from ribs_collection and other associated tables
    [Wed Mar 20 17:40:29 2013] Updating caps schema pcd_meta to 2 if earlier version is less than 2
    [Wed Mar 20 17:40:30 2013] ..
    [Wed Mar 20 17:40:30 2013] Removing content of Product : Adobe CSI CS4, Version : 1.0.1
    [Wed Mar 20 17:40:30 2013] Ex: Incorrect number of bindings supplied. The current statement uses 1, and there are 38 supplied.
    [Wed Mar 20 17:40:30 2013] ERROR. Refer log at: C:\Users\ADMINI~1\AppData\Local\Temp\Adobe Creative Suite Cleaner Tool.log
    I reboot the computer, check add remove program, cs4 web standard is still here, and I can still launch the applications like nothing happened...
    but at this point if I try to manually uninstall (with add/remove program) i get an error message saying "cirtical errors during installation: program installation database is incorrect, reinstall from original support" (maybe not accurate as it's in french)
    same thing if i run manually the cleaner tool and go through the dialog.
    I don't know what else I can do, I've already spent a couple of hours with this issue.
    Any help / suggestion would be appreciated, thanks.         

    hi, thanks for your answer, actually this is what I have to do:
    I have to uninstall cs4 english to install it back in french. If I try reinstall with the french licence over the existing install, it starts in trial mode and ask for the licence.
    So if I follow your advice I should reinstall, uninstall, then reinstall ( and I have to do that on 30 computers, through SCCM, not manually)
    As you see it become quite complicated.
    An other suggestions?
    thanks    

  • Continuing Leopard Issues with Acrobat Pro

    So after patiently waiting for Leopard update and installing it, I'm still having the same Distiller crash when trying to print to PDF. Is anyone else still having problems after this update? There's little weird about the machine - MBP Intel with 10.5.1 - and I'm up to round 4 with Adobe support on this.

    I was having the crash issue with Acrobat Professional 8 right after I upgraded to CS3 in 2007 and prior to loading Leopard recently. Calling Adobe did not help in fixing the problem (they just had me reinstall the software). The support staff didn't find/look for the Technote I finally found: http://kb.adobe.com/selfservice/viewContent.do?externalId=333592
    When I upgraded to Leopard yesterday, I started making sure I had the latest updates for my CS3 suite and had to turn the updater.acroplugin plugin back on to install the updates. I was hoping the updates would have fixed the problem, but it didn't. Soon as I "unchecked" the acroplugin, Acrobat worked fine again in Leopard.

  • I have had creative suite premium installed on my computer for a long time, but now it states that my computers configuration has changed and needs to be reactivated, but it cannot be activated by internet, and the phone number states that adobe no longer

    I have had creative suite premium installed on my computer for a long time, but now it states that my computers configuration has changed and needs to be reactivated, but it cannot be activated by internet, and the phone number states that adobe no longer activates by phone. What is the solution to continue to use my program that I have had working on this computer for a long time?

    You do not state which version... if CS2 read next
    CS2 (and earlier) Activation Server replacement software
    http://helpx.adobe.com/x-productkb/policy-pricing/creative-suite-2-activation-end-life.htm l
    When you install the special version of PPro2 on a Win7 or Win8 computer, you MAY need to right click the program icon and select WinXP compatibility from the option popup... AND Vista problems https://forums.adobe.com/thread/416347
    If not CS2, read next
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I bought adobe creative suite prem actual cds, with serial yet when i put its serial in to redeem it and download it onto my new mac it says on your site it is invalid, the serial

    i bought adobe creative suite premium actual cds, with serial yet when i put its serial in to redeem it and download it onto my new mac through your adobe site it says on your site it says my serial is invalid, when my serial is not, it is clear you adobe advertise you can use your old software on new apple computers but clearly this is not the case; forcing me and all to shell out vast amours of money just to use your products i have already bought????.......i will never buy your product again!!!!

    Your post makes no sense to anyone. you have not provided proper technical information or version information. rather than going off on a tangent, you may want to read this:
    Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3
    Sign in, activation, or connection errors | CS5.5 and later
    Redemption Code Help
    For anything else contact support by web chat.
    Mylenium

  • Issue with Acrobat 10.1.2 and Windows 7 64-bit Preview Handler

    Hi. I work in an enterprise environment that is currently migrating to  64-bit Windows 7. The only version of Acrobat we have approved for Windows 7 is 10.1.2. We're seeing an issue with this version that causes the preview handler to not work. The preview panel in Explorer is just white and will eventually give the error "Preview handler surrogate host has stopped working."  I've tried to fix listed on http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html but that registry key is already correct. Our current work around for these users to just install Reader X1 and make it the default PDF handler, but I would like to find a better solution. Is there a known issue with Acrobat 10.1.2 and 64-bit operating systems? Or is there a way to change just the default preview handler?

    Most of the info on the web page you link to is 2-4 years old. I doubt it applies. Your workaround is actually the best solution: It's always preferred to use the latest PDF viewer. Reader and Acrobat can exist on the same machine.
    Also, why 10.1.2? There have been 6 releases since then with documented security enhancements (meaning there are also published vulnerabilities which are patched), bug fixesm, and feature enhancments.
    I'll ping some folks about the error you are getting. . .
    hth,
    Ben

  • CS4 Creative Suite Standard Install Discs/Download?

    So unfortunately my macbook's harddrive just crashed, and with it many photos and applications, including my whole adobe CS4 creative suite standard (student edition).  My problem is that I no longer have the original install discs because my beloved roommate threw the box out.  Also a problem, I cannot even think about upgrading to CS5 (don't really want to) because I am still on OS X10.4 (Tiger).  I have tracked down my serial number through adobe's support (muchos gracias), but have no way of getting ahold of a complete CS4 creative suite standard install discs/download.  I have tracked down a friend's CS4 Photoshop install discs (but that doesn't work with my serial #) as well as another friend's CS4 creative suite premium install discs (also doesn't work with my serial #)... Is there anything I can do to get a download or install discs of the programs from adobe?  I only use/need photoshop and bridge, but really need them seeing as I am a ski photographer who is trying to finish up my last edits for winter submissions...

    If you're in the USA and you don't mind covering the costs, contact me via my website: www.theindesignguy.com/contact.shtml. Fill out the contact form...DO NOT CALL ME!
    Make sure you fill in everything accurately or I won't be able to answer you.
    Bob

  • "Copy to clipboard" issue with Acrobat X and Skype extension in Firefox

    This post is just to let you know that there is and issue with Acrobat X and the Skype extension in Firefox.
    I don't know why but when both programs (Firefox and Acrobat) are opened and I try to copy something from a PDF I always get an error
    message like "Impossible to copy into the clipboard. An internal error occurred".
    If I close Firefox or I disable the Skype extension for Firefox everything runs smoothly.
    It is really odd, I don't know if it is a problem of Acrobat, Firefox or of Skype....
    Are anyone experiencing the same problem?
    See you.
    Alessandro.
    Ps. I'm using Windows Vista SP2, Skype extension 5.2.0.7165, Acrobat 10.0.1, Firefox 3.6.16

    Just found your post after getting the same problem with Google Chrome and Adobe Reader 10. It doesn't happen all the time but is annoying. If I switch Chrome off the problem is cured. Switch it straight back on and the problem reappears. It has only started after Skype was installed. Thanks for posting - I'll just switch Chrome off for now when I want to copy and paste unless a fix appears.

  • Performance Issues with Acrobat Reader 11.0.0.2 when secure mode is enabled

    Hello All,
    We are experiencing sporadic issues with Acrobat 11.0.0.2 across our domain, users are reporting performance issues when opening PDF documents whether locally or from a network share.
    We have found that turning off Secure Mode helps towards reducing this delay and in the cases it doesn't we are repairing the installation and/or reinstalling the application.
    Due to the security implications we need to leave this turned on, I am wondering if anyone has encountered this issue and what steps were taken towards resolving it?
    I also wonder whether the white list function in the new release 11.0.0.3 would be a solution to this issue?
    Kind Regards,
    Ryan McCarty

    No probelm, so....
    We had no problems with Adobe Reader 9 and 10, we encountered the issues when upgrading to 11.0.0.2.
    Initially we found that turning off the Protected Mode, helped but did not resolve the issue.
    We tried;
    1. Turn off protected mode - issue still present
    2. Clearing the recent file registry using the below registry path and deleting the keys underneath it.
    HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\11.0\AVGeneral\cRecentFiles (this does not turn recent files off permanently). - works but needs clearing regularly
    3. Turning off welcome screen by creating -  HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\Acrobat Reader\11.0\FeatureLockDown\cWelcomeScreen - works to improve app open speed.
    4. uninstall/reinstall of 11.0.0.2 - works most likley due to the recent files being cleared.
    5. upgrade to 11.0.0.3 - issue still present
    Following reboots the issue is still present.
    When Adobe Reader is the only application open this issue is still present.
    As mentioned I have no systems available which I could test this issue using 11.0.0.1 as we have fixed them, albeit temporarily using the reinstall method.
    I am concious that this issue is going to reoccur once that cache (recent files) builds back up because the fix above (#2) is clearing the recent files cache NOT disabling it.

  • Created Menu in JS in Acrobat 9.2 & Issue with Acrobat 9.4.4

    I originally created this Javascript on Acrobat
    7.0 because there was not a means for me to
    convert a pdf to jpeg.
    When I updated to Acrobat 9.2, the following javascript that I have been using until I have acrobat 9.4.4.
         // mystuff.js - Adobe Acrobat custom menu addition
         app.addMenuItem({ cName: "SaveToJPEG", cParent: "File", nPos: 0,
          cExec: "this.saveAs('/c/football/JPEG Folder/Rept.jpeg', 'com.adobe.acrobat.jpeg')" });
         // End of media.js
    In Acrobat 9.4.4  I have the problem of creating this jpeg now.
    I see this issue with Acrobat 9.4.4 on Win XP Sp2 (or Sp3 if its the latest), and on Win 7 (64-bits) pro.
    I believe there is now "Save As" menu option that will allow me to save a file to jpg now.
    I manually tried this using the tool bar and its all works.
    I call this operation using MS Access VBA code.   This is part of the VBA colde that I used:
                Path = pdfFile & T![DirName]
                pptFile = Left(T![DirName], Len(T![DirName]) - 4) & ".ppt"
                Set gApp = CreateObject("AcroExch.App")
                Set AVDoc = CreateObject("AcroExch.AVDOC")
                If (AVDoc.Open(Path, Path)) Then
                    Set AVPageView = AVDoc.GetAVPageView
                    Set pdDoc = AVDoc.GetPDDoc()
                    Set jso = pdDoc.GetJSObject
                    gApp.Show
                    gApp.MenuItemExecute "SaveToJPEG"
                    Set jso = Nothing
                    pdDoc.Close
                    Set pdDoc = Nothing
                    Set AVPageView = Nothing
                    AVDoc.Close (0)
                    Set AVDoc = Nothing
                End If
                OldName = "c:\football\JPEG Folder\Rept.jpeg": NewName = "c:\football\JPEG Folder\Rept_Page_" & Format(Count, "000") & ".jpeg"
                Name OldName As NewName
                Count = Count + 1
    I am able to call the menu item "SAVE AS", but I don't know how to pass parameters to this ??   I was able to called the "Save As" as follow:
         gApp.MenuItemExecute "Save As"
    How would I pass the parameter like I have in my Javascript ??
    I need help to resolve this issue to work with Acrobat 9.4.4 ?

    You would need to first set some javascript globals from your VBA code and then call your menu item.

  • I have creative suite 3 master collection with the licensing subsystem has failed catastrophically.  I've tried the FlexLicensing fix with no success.

    I have creative suite 3 master collection with the licensing subsystem has failed catastrophically.  I've tried the FlexLicensing fix with no success.

    I found this
    plumeragent, "Licensing has stopped working error durinng launch of Photoshop CS3" #2, 9 Jul 2007 2:20 pm
    if you read it it says to open the Flex folder and change the name. I did that and the apps work but I was not asked for the serial number again. I was in in 10.4.11 and just upgraded to 10.5.4 could that have caused this as I was running fine before.

  • Hi, i downloaded the creative suite and installed the trial versions of the programs (Photoshop etc.). when i try to insert the alphanumeric code to set it regularly operative it doesn't let me digit letters so that the code lies incomplete and the obtain

    hi, i downloaded the creative suite and installed the trial versions of the programs (Photoshop etc.). when i try to insert the alphanumeric code to set it regularly operative it doesn't let me digit letters so that the code lies incomplete and the obtainment of the licence fails. how can i solve this disfunction?

    The alpha numeric code is the redemption code which needs to redeemed by following the steps in http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
    This shall help you to use the CC .
    Regards
    Rajshree

  • All creative suite apps install as trialversion have a creative cloud subscription) and when the

    All creative suite programs install themselves as trialversion (I have a creative cloud membership) and when the trialperiod expires I am directed to buy a new version

    CS6 applications in Creative Cloud unexpectedly revert to trial mode
    Sign in or activation errors
    Mylenium

Maybe you are looking for

  • Date format

    please take a look at this SQL statement: select date_column from table1 where to_char(date_column) = '00-000-00' btw i'm using oracle8.. if you use this statement in query analyzer it will return 01-JAN-99 but in sql woksheet it returns 00-000-00. h

  • How do I add Automount Sharepoints on my *model*client

    How do I add Automount Sharepoints on my modelclient so that the common image passes on the Desktop , Dock and Sharepoints? Desktop and dock sorted, sharepoints are messy... six folders - various levels of access - I thought of creating an encompassi

  • To set a Tolerance limit in a Purchase order, for quantity variance.

    Hi , I am looking for an option to have a tolerance limit set in a PO to check the quantity variance. Please advice. Thanks Montee

  • FLV embeded cue points

    I cannot figure out how to get a embedded event cue point to advance to the next scene of a movie and have zero experience at writing action code. The event cue point is on the last frame of video and was encoded with Flash 8 video encoder. The appli

  • Pixma Pro-100 Printer

    Can any one please advise if they have had difficulty getting colour cast free B&W prints from the Pro-100 when printing an image file that has been converted to B&W using Photoshop CS5 even when using Canon paper (Paper Plus Glossy II) and the corre