Creative Suite 4

For a while Illustrator wouldn't open without an error message. Then after a while I couldn't click open a pdf file. I had to right click "open with". So, I tried reinstalling the whole package. It errored with message 1603. The installation of Adobe Flash, Illustrator, Photoshop, and InDesign failed to load some components. I unstalled the whole package and reinstalled with all security and firewall shut off. It still errored with the message 1603 and I still have the same issues with pdfs. What to do?

Run the Creative Suite Cleaner Tool, reinstall again. Also refer to this:
Error 1603 | Install | CS3, CS4 products
Mylenium

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I am unable to open my Photoshop program after installing the entire Creative Suite: Premium Production 6. All other programs work, but with Photoshop it says that the program is "locked or in use by another user". I need this fixed immediately.

I am unable to open my Photoshop program after installing the entire Creative Suite: Premium Production 6. All other programs work, but with Photoshop it says that it "Could not open a scratch file because the file is locked, you do not have necessary access permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock the file." Then I select "OK" and the next message comes up "Could not initialize Photoshop because the file is locked, you do not have the necessary permissions, or another program is using the file. Use the 'Properties' command in the Windows Explorer to unlock this file. I installed all of the programs on the same day from a CD. I need this fixed immediately.
I am not interested in switching to Creative Cloud, so don't even suggest it. I spoke to Mashmi (or something to that effect) on the "Support" Chat and there was absolutely no support. Useless actually.
Thanks in advance.

Could not open a scratch file because the file is locked or you do not have the necessary access privileges. (…) | Mylen…
Mylenium

How do I add Adobe Creative Suite to my MacBook Pro...?

@Forgive me for asking what may be a really silly question.... but here goes..!
I currently have the Adobe Creative Suite on my Mac desktop and now I'm wanting to add it to my new MacBook Pro. How do I install all the apps without having to purchase them again? I'm logged in and searching but guess I'm missing the info I need to do this.
Thanks!

Just install it like you normally would - like you did with your desktop. You are allowed to have it installed and activated on two machines. If you need to download it you might find a link for that thru your Adobe account online.
Other download links might be available thru...
Download and Installation Help -
https://helpx.adobe.com/download-install.html

Can I install creative suite 6 on more than one device? (I've recently acquired a new laptop for on the go work, and am curious if I can install my adobe software onto such).

As of recently, I've purchased a new laptop.
Seeing as how I'm quite used to using my drawing tools in Photoshop and Illustrator (my trusty Wacom Intuos Pro),
I'm curious as to if I'm able to install my current purchased version of Creative Suite Design Standard 6 onto my laptop (whilst still having it installed on my main at-home work desktop).
Thank you very much for taking the time to oversee my question, and hopefully respond with an answer.
Much thanks!

Thank you for the assistance!
I shall try to install once I arrive home from school this evening.
Again, much appreciated!

Runtime Error when installing Adobe Creative Suite 5.5 Production Premium

I am trying to install Adobe Creative Suite 5.5 Production Premium, but I keep getting a 'Runtime Error!': This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
What should I do? Any help greatly appreciated! I am running Win 7, Service Pack 1, 64 bit.

We cannot know. Your information is hugely insufficient. Check Your Windows Event Viewer and tell us the "fault module" plus provide detailed specs for your computer. Runtime errors usualyl mean that A DLL is missing, a security tool is blocking critical functions or that the processor is not compatible in teh first place. Just as well this could be a driver issue with your SATA bus or whatever.
Mylenium

Update failed. Windows - Creative Suite 5 Premium. Trying to update Camera Raw.

My apologies if I'm not following the correct protocol on this forum. It's my first time here.
I'm a novice with Photoshop and the Creative Suite, and until now I have only used its basic features.
However, I tried to upload a RAW format image today, only to learn that program won't accept it.
I tried to update the Camera Raw plug-in, but it doesn't want to install.
I tried updating the whole suite using the "Help" and Update menus.
It downloads the appropriate updates for my version, and apparently begins to install them.
However, after the install bar reached 60-70 percent, it stops and says installation failed.
It is properly registered product - the serial number is in My Account.
Can anyone suggest a fix for me please?
Thank you.

update by downloading the files directly and then applying them:
pre cc updates: http://www.adobe.com/downloads/updates/
however, you may not be able to update cs5 sufficiently to use your camera (which is?). you can then use the dng converter.
DNG Converters:
Win
Mac

I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps. I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of A

I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps. I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of Adobe InDesign CC (10.1). You must use that version or later to open the file." AARRGGHH! So how do I access the file?

Sounds like you opened and saved it in CC, so now you need to go back to CC and either complete the project there, or export to IDML to take it back into CS6.

Adobe Creative Suite Design CS6 - PhotoShop, InDesign and Illustrator immediately shuts down after startup

I'm troubleshooting for a customer who have Adobe Creative Suite Design CS6.
His programs suddenly wont start, they launches and starts to read plug-ins and open up a workspace, but then without warning/error it shuts down. no log, error message or anything...
It's the same for PhotoShop, InDesign and Illustrator both in 32 bit and 64.
He is running the suit on a Hp EliteBook 8560p with Windows 7 Pro x64 sp1.
He also have had a Wacom Bamboo CTE 650 penpad installed before.
This is what I've done so far:
* Uninstall the whole suit and reinstalled it again (Done this 3-4 times, manually deleted regestry-files, used CClean and other cleaning tools)
* Deleted the wacom-drivers with controlpanel tool, Windows driver Clean tool, CClean and manually deleted registry-keys and files.
* Uninstall Anti-Virus software and replaced it with another, inactivated AV and Windows Firewall.
* Deleted register-files for the suits and "reregister" them again.
* Full patch both for windows and adobe softwares.
* Reboot between each step
Any suggestions?
I have to add that adobe support for this $2000 software really sucks...
Thanks!
// Rikard

Problem solved!
I went through all the folders associated with adobe cs6 and renamed them (one by one) so they would be recreated.
I did this before but seems like I missed this specific one.
Anyway, when I renamed the folder "SLCache" in C:\Program Files (x86)\Common Files\Adobe\ and then ran the applications one by one as administrator I was prompted to enter a serial-key again and log in to my Adobe-ID.

After downloading & installing application of adobe creative suite cs2 version 6, screen of adobe photoshop cs2 is not opened by clicking icon . message is giving " ausba4.dll " was not present. Please guide me.?

I have downloaded & installed adobe creative suit cs2 version 6 but when I click the icon of adobe photoshop in desktop it is not opened & giving message " this application has failed to start because " ausba4.dll " was not found. reinstalling of the application may fix the problem " I have reinstall & opened many times but even then it is not opened. Please guide me accordingly.

I'd try disabling the Twain_32.8BA plugin in
C:\Program Files\Adobe\Adobe Photoshop CS2\Plug-Ins\Import-Export
You can disable the plugin by putting an ~ (tilde) in front of the name or moving the plugin to your desktop.
Then try photoshop cs2 and see if you still get the error message.
I suspect the error has to do with your scanner driver, since photoshop cs2 does not have an ausba4.dll

Adobe Creative Cloud - How To Share Files With Clients and Colleagues | Creative Suite Podcast: Designers | Adobe TV

In this episode of the Adobe Creative Suite Podcast, Terry White shows how to share Photoshop, Illustrator and InDesign Files with clients and colleagues and all they'll need is a browser to comment and see your Photoshop Layers.
http://adobe.ly/10ZjpE4

Terry,
I guess I miss something. How can I share a folder of photos? When I return from a shoot, I select 20 of the pictures and need to share them with my client to pick up the favorites. Am I supposed to copy and past an URL for each image separately?
Sometimes I also work with a colleague, I need to share my favorites with him. Same issue.
We have tried Adobe Cloud, and then went for Dropbox. There we can share a folder and he can put even his pictures in it as well. That's what I call collaboration. And it is free (unlike Adobe Cloud). If you have some word in Adobe, please tell them to either drop it and make a deal with services like Dropbox, or make it properly.
Thanks.
Vaclav

Adobe Creative Suite Premium 1.0

We have seem to misplaced one of our CDs. Can anyone tell me how many CDs came with the original Adobe Creative Suite Premium? I have 2 install CDs, one extra/resource CD and one training CD. I want to make sure that I have not lost one of the install CDs.
I also would like to find a list of all of the fonts that come with Adobe Creative Suite Premium. We have installed so many fonts I cannot tell what originally came with the CD and what I need to get permission to use in my work. Thank You.

Looking at my old copy...
2 x Install CD's
2 x Resources and extras CD's
1 x Video training CD
1 x PageMaker Plug-In Pack CD for InDesign
Making a total of 6 CD's.
If you have 2 Install CD's, you should be fine. Sounds, like you may have lost one of the resources and extras or the Pagemaker Plug-In Pack CD's though...
Ian

Creative Cloud for Photographers - Publish Lightroom Web Galleries to Creative Cloud | Creative Suite Podcast: Photographers | Adobe TV

In this episode of the Adobe Creative Suite Podcast, Terry White shows photographers how they can take advantage of their Adobe Creative Cloud Memberships and the hosting included to publish Web Galleries directly from Lightroom 4.
http://adobe.ly/WEbUkD

Terry,
Thanks for the tutorial. Can you add a link on your home page to a gallery page where a viewer might see all your galleries?
Dan

Adobe Creative Cloud and Adobe Creative Suite: New Choices for Customers

Adobe has announced the new Cloud-based model for software distribution, along with new terms for boxed product upgrade eligibility. Beginning with the CS6 releases, when they happen, upgrade pricing on boxed products will only be availble one generation back. There is a limited window to upgrade now to the current versions at a discount.
See http://blogs.adobe.com/conversations/2011/11/adobe-creative-cloud-and-adobe-creative-suite -new-choices-for-customers.html

Eugene:
Based on the current information we have (from the blog post), which may not be correct and which you should not rely upon:
There is some confusion about the word "discount." As used in the blog post, in general there are no "discounts" for upgrades, there is the upgrade price and there is full price. But, also in the blog post, there is a special "discount upgrade" if you choose to upgrade to CS5.5 today (prior to Dec. 31, 2011), which is 20% off the regular upgrade. However, Peter used the word "discount" to distinguish between upgrade pricing and full price. It's probably a good idea to avoid using that word there because of the potential for confusion.
I have CS5 InDesign in work. So I will be able to upgrade that to CS6 when it comes out at the discount price?
You will be able to upgrade to CS6 at upgrade pricing. Not the 20% discount, but it is "discounted" from the full price of CS6.
I'm still using CS2 Illustrator and Photoshop, for the little work I do in those programs, they're fine. But if I want to upgrade them to CS6 I have to pay the full amount of an upgrade, with no discount... or will I have to pay for CS6 in full for both of these programs?
You will have to pay the full price (not the "full amount of an upgrade," whatever that means).
If you elect to upgrade to CS5.5 prior to Dec. 31 of this year, however, then then you can pay the discounted upgrade price to upgrade to CS5.5 (well, CS5 since Photoshop CS5.5 doesn't exist), and then you can pay the CS6 upgrade price in March/April. So you can pay for no upgrades (full price) or two upgrades (one of which is 20% off).
At the moment I can upgrade CS2, photoshop and Illustrator for €240 each, to CS5. So wouldn't I just be able to do that now and then buy the CS6 upgrade at a much later date perhaps just before CS7 comes out?
Yes, you can do that.
If CS6 has the tools to basically go "File>Export>Epub" and I get a fully working epub file without having to trash about in code afterwards or make complex tagging in InDesign, then I'll be buying it.
It looks like EPUB is evolving pretty fast, so even if ID CS6 fully supports what you want out of EPUB on Day 1, I bet you'll need to be prepared to postprocess it on Day 2. Or at least long before Day 200.

How do you transfer your adobe creative suite cs5.5 from one laptop to another. I bought downloadable files from the Adobe website; I did not own physical cds.

I bought a downloadable file when I bought Creative Suite CS5.5 for my laptop, which has now become slow and laggy. So I bought a new laptop and have downloaded trial versions of CS5.5 on to it, as suggested by information online, only to type in my serial number and it tells me that it's unvalid. I'm a college student and spent a lot of money to have this compliation of programs, and I do not have the money to invest into CS6 quite yet, as my needs are met with the previous version.
Is there any way to transfer the creative suite from one computer to another, as I've tried many and have been unsuccessful.

No, transferring between machines does not work. You need to install using installation files. You can download thru the following and use your serial number to activate...
CS5.5 - http://helpx.adobe.com/creative-suite/kb/cs5-5-product-downloads.html

Adobe Creative Suite 4 Design Premium trial version says my serial number is invalid?

I purchased Adobe Creative Suite 4 Design Premium from my my community college's bookstore in 2010. I successfully have used it all this time, but I recently bought a new laptop. This new laptop does not have a disk drive, but I was able to download the trial version of it online. It downloaded great, and I have been using the trial version, but the trial is up in one week. I deactivated my serial number on my old laptop, and then tried to enter it onto my new laptop, but the error message keeps saying "Incorrect Serial Number": "The serial number you entered is not valid." However, the serial number is definitely valid, and I spoke with Adobe and they just checked and were able to see that I do have an activation available for this serial number. Why won't it accept it?
Side Notes:
The licensing is Student Licensing
I downloaded the correct creative suite (Creative Suite 4 Design Premium)
I typed in the serial number correctly and checked multiple times
I cannot afford to purchase an updated version nor Adobe Creative Cloud at this time
Someone please help!! I am very frustrated and the person on Adobe Chat said they do not offer any technical assistance for older products.... Any help is MUCH appreciated!!

Same thing happened to me, except I lost disk 2 and was told to go to the forums.. Seems Adobe isn't too great on their customer service or fixing issues. The problem I was told, was that we have "Student" serials and the one from the download isnt a student version.

Adobe Creative Suite 2 Will not work after deactivation

First off, I don't get this company. I had to let that out.
I had an issue I started out with by not knowing which computer had my Adobe Photoshop on so I ended up Googling an answer over how to deactivate my product. It led me to a chat with a representative:
Please visit http://www.adobe.com/support/contact if there are more questions for Adobe. Thank you.
General Info
Chat start time
Jul 12, 2014 2:37:37 PM EST
Chat end time
Jul 12, 2014 2:49:01 PM EST
Duration (actual chatting time)
00:11:24
Operator
Pavithra
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with Pavithra. To ensure we stay connected throughout our interaction , please don't click on the 'x' in the chat window. Doing so will disconnect our chat session.
Pavithra: Hello! Welcome to Adobe Customer Service.
Pavithra: Hi Preston.
Preston: Hi!
Pavithra: I understand that you would like to deactivate the software.
Pavithra: I will be glad to check and help you with this issue.
Preston: Yes, as its causing a headache for me to use on this computer and I don't know which one it was previously on.
Pavithra: May I please have the serial number of the product, so that I can assist you better?
Preston: Yes, serial #
Pavithra: Thank you for the serial number.
Pavithra: Adobe has disabled the activation server for CS2 applications, including Acrobat 7 and Audition 3, because of a technical issue.
Pavithra: CS2 applications require activation to run. To run a CS2 application, uninstall your existing CS2 application and install a special version that does not require activation. You cannot reinstall from your original discs.
Pavithra: Click here to know more :
Pavithra: Click on the above link and follow the steps to locate the serial number as well as the download link for CS 2 or Acrobat 7 software.
Pavithra: If you still have any issues with installation and download of CS 2 from the above link please visit forum.
Pavithra: Click here to visit forum :
Pavithra: Is there anything else I can help you with?
Preston: Nope, so my old discs won't allow me to use it anymore?
Pavithra: No Preston, Adobe has disabled activation server for CS 2 softwares.
Preston: When I click to uninstall it says Start Activation Transfer? I guess I had it on this computer but it still sees I had activated on another computer. . .
Pavithra: If you wish to activate the software on new computer you can use the above link.
Preston: Not sure which to go for: Skip Transfer or Start Transfer? I want it on my desktop I'm currently using for this.
Preston: So Start Transfer then?
Pavithra: Well in this case please visit forum to fix your issue.
Preston: Okay.
Preston: Thanks for your assistance!
info: Your chat transcript will be sent to (my email) at the end of your chat.
Pavithra: You are welcome.
Pavithra: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye!
After doing what she asked, I deactivated, and uninstalled my Adobe Creative Suite 2. Everything. So after all this, I reinstalled, entered in the new serial I got through their webpage for the special version after creating an Adobe ID. Guess what? After an unpleasant re-installation process (there is three downloaded parts you have to download for CS2 in which disc2 and disc3 are set on a default path that is separate from disc1 which you need to converge being it creates two folders with similar naming structures), and I ended up opening Adobe Photoshop only to find it say the very same thing I meant to avoid: your serial, name, organization, yadha, yadha, is incorrect/missing. Adobe will now close.
So frustrated with this company, and its support.

Well, now I cannot reproduce the error because I cannot install it again! Woohoo! For some reason, all three discs executables try installing the folders, files, etc... into a different folder making it when I try installing CS2 impossible since it asks for Disc 2, Disc 3, etc..
ANYWAY, my main issue was began with when I somehow managed to install it correctly, I got the very same message I contacted you guys over: Adobe Photoshop will now close because missing serial number something like that, and following it saying it will close.

Creative Suite 4

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