Creative Suite 5.5 Design Premium Activation Problem
Hello,
I have done some searching on the forums and also the web but cannot find any information as yet, I hope someone from the community can help me.
We are having a problem that our CS5.5 site licence tends to randomly release the serial and drop back into a trial period on some computers around the site. Has anyone come across this problem before and is there a known fix for this?
Thanks
Well, even in the correct forum, these forums are provided BY Adobe... but only for users to help each other
While I do have some links saved from previous discussions (below) only Adobe will really be able to help
Various products... but maybe one of the links will help
License not working for any CS3 product http://kb2.adobe.com/cps/405/kb405970.html
or http://kb.adobe.com/selfservice/viewContent.do?externalId=kb401528&sliceId=1
or http://www.adobe.com/support/downloads/detail.jsp?ftpID=3750
or http://www.adobe.com/support/contact/licensing.html
or http://forums.adobe.com/thread/542377
or http://forums.adobe.com/thread/483928
or Activation Error http://kb2.adobe.com/cps/855/cpsid_85519.html
or Configuration Error http://kb2.adobe.com/cps/827/cpsid_82744.html
Similar Messages
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Problems installing Creative Suite 5.5 Design Premium
I'm trying to install Adobe Creative Suite 5.5 Design Premium on a new computer (Windows 7) from DVD's and receive an Installation Status message at the end of installation that says there were 2 fatal errors, 43 errors, and 43 warnings. It installs some of the programs, but doesn't install Illustrator, InDesign, or Flash Catalyst. I've tried installing four times and received the same message each time. I've verified with Adobe Customer Support that I'm using the correct serial number code. Any thoughts/suggestions?
-------------------------------------- Summary --------------------------------------
- 2 fatal error(s), 43 error(s), 43 warning(s)
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{2EBE92C3-F9D8-48B5-A32B-04FA5D1709FA} Adobe XMP Panels CS5 3.0.0.0 has been updated and has been selected for repair. The patch {42774483-D33C-46F7-8B20-FD0B1A3DAC25} Adobe XMP Panels CS5_3.1_AdobeXMPPanelsAll 3.1.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.3.0.0 will be uninstalled now.
WARNING: DW031: Payload:{37AB3C65-E02C-4DCF-B0E0-4C2E253D8FA3} Photoshop Camera Raw 6.0.0.0 has been updated and has been selected for repair. The patch {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 will be uninstalled now.
----------- Payload: {BAE5212B-6651-4AD8-B26A-1B284D2665C6} AdobePDFL CS5 9.9.0.0 -----------
FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobePDFL9.9-mul\Assets2_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{BAE5212B-6651-4AD8-B26A-1B284D2665C6}'. Error: Error 23 Data error (cyclic redundancy check).
----------- Payload: {FD58D99B-9927-4226-8E00-959A4F76BD89} Photoshop Camera Raw_6.3_AdobeCameraRaw6.0All 6.3.0.0 -----------
----------- Payload: {E5F5A323-E3CA-4710-ABBB-2C0C25516F89} Adobe Player for Embedding 3.2 3.2.0.0 -----------
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
----------- Payload: {9416FE9E-345E-11E0-BC42-0024E8692489} Adobe Device Central CS5.5_DeviceCentral3.5LP-en_US 3.5.0.0 -----------
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Duane\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Duane\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
----------- Payload: {43A1C48E-3E50-410e-951C-E17A66BBF824} Adobe Flash Player 10 Plugin 10.0.0.0
----------- Payload: {7745F18B-FD8A-4011-BE16-588900C503D0} Adobe Flash Fonts1 1.0.0.0 -----------
----------- Payload: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} Adobe Flash Catalyst CS5.5 1.5.0.0 -----------
FATAL: DS003: Cannot extract 'E:\Adobe CS5_5\payloads\AdobeFlashCatalyst-mul\Assets1_1.zip' to 'C:\Program Files (x86)\Common Files\Adobe\Installers\adobeTemp\{D8CCCF4C-C227-427C-B4BE-736657D2AB7E}'. Error: Error 23 Data error (cyclic redundancy check).
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe Buzzword CS5.5: Install failed
ERROR: DW050: - Digital Publishing: Failed due to Language Pack installation failure
ERROR: DW050: - AdobeColorNA CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe Digital Publishing Application Language Files_AdobeDigitalPublishingAppLang-en_US: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - Adobe Hunspell Linguistics Plugin CS5.5: Install failed
ERROR: DW050: - CSXS Story Extension: Install failed
ERROR: DW050: - AdobeColorCommonSetRGB: Install failed
ERROR: DW050: - Adobe Linguistics CS5.5: Install failed
ERROR: DW050: - Adobe Device Central CS5.5: Install failed
ERROR: DW050: - Adobe Mini Bridge CS5.1: Install failed
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Language Files_AdobeInDesign7xCommonLang-en_US: Install failed
ERROR: DW050: - AdobeColorCommonSetCMYK: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Feature Set Files: Install failed
ERROR: DW050: - Adobe Linguistics CS5: Install failed
ERROR: DW050: - PDF Settings CS5: Install failed
ERROR: DW050: - Adobe Flash Player 10 ActiveX: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Common Base Files: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files: Failed due to Language Pack installation failure
ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Icon Handler x64: Install failed
ERROR: DW050: - AdobeColorJA CS5.5: Install failed
ERROR: DW050: - Adobe WinSoft Linguistics Plugin CS5: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Language Files_AdobeInDesign7xAppLang-en_US: Install failed
ERROR: DW050: - AdobePDFL CS5: Install failed
ERROR: DW050: - Adobe Toolhints CS5.5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed
ERROR: DW050: - Adobe ReviewPanel CS5.5: Install failed
ERROR: DW050: - Required Common Fonts Installation: Install failed
ERROR: DW050: - HIL Help Search: Install failed
ERROR: DW050: - Adobe Flash Catalyst CS5.5: Install failed
ERROR: DW050: - SiteCatalyst NetAverages CS5.5: Install failed
ERROR: DW050: - Adobe Illustrator CS5.1_AdobeIllustrator15_1en_USLanguagePack: Install failed
ERROR: DW050: - Adobe InDesign CS5.5 Application Base Files2: Install failed
ERROR: DW050: - Recommended Common Fonts Installation: Install failed
ERROR: DW050: - Adobe Bridge CS5.1: Install failed
ERROR: DW050: - AdobeColorEU CS5.5: Install failed
ERROR: DW050: - Adobe Content Viewer: Install failed -
I want to download, and installate, and activate my Adobe Creative Suite 5.5 Design Premium S/N <serial number removed> on to OSX 10.6.8
…and what's keeping you from doing it?
Is it not working for you? Getting error messages? What? -
Problem with download Creative Suite 5.5 Design Premium trial
I have downloaded Creative Suite 5.5 Design Premium Trial but at the end of the download it brings up this error message: "Error extracting the product installer (error 101). Check for available disk space on your system and try downloading the product again." I am using a Dell laptop. I definitely have ample disk space. I don't want to download the product again as it has taken many hours and 3.6 GB to download. Please help! Thanks
Did you customize the location for the trial to download? We often times see this happen when users select their Program Files folder to download the install files too. I would recommend trying to download to your user folder or desktop.
-
PLEASE HELP! Installation errors with creative suite 5.5 design premium?
I recently tried to install creative suite 5.5 design premium on to my home computer with windows vista home premium and it was all going fine then right at the end of the installation this message popped up please help??
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 1 fatal error(s), 14 error(s), 4 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5.1 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Icon Handler x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Player for Embedding x64 3.1
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: Shared Technology
ProductName: Photoshop Camera Raw (64 bit)
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeCMaps x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Linguistics CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobePDFL x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeTypeSupport x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Dreamweaver CS5.5 depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe Photoshop CS5.1 Core depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe Illustrator CS5.1 depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe InDesign CS5.5 Application Base Files depends on Adobe CSXS Extensions CS5.5 to be installed.
ERROR: DW020: - Adobe Flash CS5.5 depends on Adobe CSXS Extensions CS5.5 to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.i tried all the thinks listed and uninstalled then reinstalled creative suite 5.5 design premium and yet again this showed up at the end please help it mean nothing to me help!
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 17 error(s), 8 warning(s)
WARNING: DW024: The payload: Adobe Photoshop CS5.1 Core {08EF22BC-43B2-4B4E-BA12-52B18F418F38} requires a UI parent with following specification:
Family: Photoshop
ProductName: Adobe Photoshop CS5.1 Core_x64
This parent relationship is not satisfied, because this payload is not present in this session.
ERROR: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has required dependency on:
Family: InDesign
ProductName: Adobe InDesign CS5.5 Icon Handler x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {857CC5F0-040E-1016-A173-D55ADD80C260} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
WARNING: DW025: The payload with AdobeCode: {D8CCCF4C-C227-427C-B4BE-736657D2AB7E} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Player for Embedding x64 3.1
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: Shared Technology
ProductName: Photoshop Camera Raw (64 bit)
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeCMaps x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe Linguistics CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobePDFL x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: AdobeTypeSupport x64 CS5
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
ERROR: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has required dependency on:
Family: CoreTech
ProductName: Adobe WinSoft Linguistics Plugin CS5 x64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this dependency from list. Product may function improperly.
WARNING: DW025: The payload with AdobeCode: {D97AF04B-B70A-4862-BC25-31E6D9C4A529} has recommended dependency on:
Family: Adobe Web Suite CS5.5
ProductName: Adobe Media Encoder CS5.5 X64
MinVersion: 0.0.0.0
This dependency is not satisfied, because this payload is x64 and is not supported on this machine.
Removing this payload from the dependency list.
----------- Payload: {CFA46C39-C539-4BE9-9364-495003C714AD} Adobe SwitchBoard 2.0 2.0.0.0 -----------
WARNING: DF029: ARKServiceControl::StartService: Service not started/stopped SwitchBoard. Current State: 0 Exit Code: 0 Service Specific Exit Code: 0(Seq 1)
----------- Payload: {2EE4F060-CEE6-4002-AA8B-91B791541767} Pixel Bender Toolkit 2.6.0.0 -----------
WARNING: DF035: CreateAlias:Icon file does not exist at C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging 0X1.9E3C8AP-1022rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f8049309 1e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Design Premium CS5.5\Adobe Pixel Bender Toolkit 2.6.lnk with target C:\Program Files\Adobe\Adobe Utilities - CS5.5\Pixel Bender Toolkit 2.6\Pixel Bender Toolkit.exe(Seq 89)
----------- Payload: {BD85DFD4-005F-4219-8E27-C922CC4D8A61} Adobe CSXS Extensions CS5.5 2.5.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\CS5.5ServiceManager\lib\CSXS-Installer-Hook.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 130)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 130)
----------- Payload: {4C08199E-0D93-4227-8325-F024E71CA7A1} Adobe SING CS5 3.0.0.0 -----------
ERROR: DF024: Unable to preserve original file at "C:\Program Files\Common Files\Adobe\SING\Mark II\SING.dll" Error 32 The process cannot access the file because it is being used by another process.(Seq 2)
ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 2)
----------- Payload: {8DADF070-FE60-4899-8EF0-4242E7702F7D} Adobe Fireworks CS5.1 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0All\OEM(Seq 1215)
----------- Payload: {5BDE0A1B-35BF-4224-A54F-73786EECDFC1} Adobe Fireworks CS5.1_AdobeFireworks11.1.0en_GBLanguagePack 11.1.0.0 -----------
WARNING: DF012: File/Folder does not exist at C:\Users\Isabel\Desktop\Creative Suite 5.5 Design Premium\adobe 5.5 code\Creative Suite 5.5 Design Premium\Adobe CS5_5\payloads\AdobeFireworks11.1.0en_GBLanguagePack\OEM(Seq 74)
----------- Payload: {7202D4A7-F7E6-4e7a-B77D-7B1C4E8B5CA6} Adobe Flash Player 10 ActiveX 10.0.0.0 -----------
ERROR: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Terry\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: Install MSI payload failed with error: 1603 - Fatal error during installation.
MSI Error message: Error 1722.There is a problem with this Windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor. Action NewCustomAction1, location: C:\Users\Terry\AppData\Local\Temp\InstallAX.exe, command: -install activex -msi
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050: - Adobe SING CS5: Install failed
ERROR: DW050: - Adobe CSXS Extensions CS5.5: Install failed -
Creative Suite 5.5 Design Premium installation
Hi, I have just start my new iMac computer. Downloaded CS5.5 Design Premium fine.
When it was close to finishing the installation there was an issue with closing Safari which I did and also something else which looked Safari related but nothing else was open.
So I had to cancel the installation. This has left me without Acrobat X Pro.
Trying to install Acrobat provides the following error.
Your installation encountered errors.
Please try restarting your system and installing again.
Exit Code: 7
-------------------- Summary --------------------
- 1 fatal error(s), 2 error(s), 0 warning(s)
ERROR: DW020: Found payload conflicts and errors:
ERROR: DW020: - Adobe Flash CS5.5 depends on Flash Player to be installed.
FATAL: DW020: Conflicts were found in the selected payloads. Halting installation.
Help much appreciated.Hi, thanks for getting back to me.
I opened my Utilities > Activity Monitor
Found the SafariNotificationAgent and tried to quit this first, didn't shut it down... so I then force quit it.
I then tried to install but this still came up with the error.
But I then tried uninstalling Flash and then reinstalling Flash and Acrobat and this worked a treat... it then installed fine.
Please note: when I uninstalled Flash I went into:
Applications > Utilities > Adobe Installers > Adobe Creative Suite 5.5 Design Premium
It was here I uninstalled just Flash so it took all the parts out. -
Can't Find Download Link adobe creative suite 5.0 Design Premium
I had to reinstall my system software so now I'm trying to reinstall my Adobe products. Problem is, I can't find a link to download Adobe Creative Suite 5.0 Design Premium. The links I have found are for version CS5.5 and my serial does not work with that. I need CS5.0 Design Premium
Here: http://helpx.adobe.com/creative-suite/kb/cs5-product-downloads.html
-
I lost my disk for cs5 creative suite 5.5 design premium but I have product code and a new computer I want to reinstall. What can I do?
You can download the software from the website and then type in your old serial number to activate it... that is, IF the installer database will work with your operating system. I am having problems reinstalling CS4 with a new computer running on Win 8.1. When I called customer support, they told me a whole lot of nothing for 45 minutes and then directed me to a chat session. After about 30 minutes on chat, I was basically told they don't offer support for older products. The website says "no known issues" for installation... but that very well may be because they are unwilling to record the issues when someone calls to report them! Good luck with your install. I wish I had CS5 at this point, as it appears there is still support available for it... but you are on the bubble timewise for that to continue. Other downloads
-
Creative Suite 5.5 design premium - moving to new computer from a dead one
Hello,
My laptop recently died, I lost everything, and I have since had to replace it. I was wondering how to deactivate my Adobe Creative Suite 5.5 design premium for the dead laptop so I can activate the new one? I already have CS5 on my desktop, so this is effectively like trying to move to a third computer, except the second computer cannot be accessed to deactivate (because it is dead).
Thanks
K8You will have to get Adobe Support thru chat to reset the activations for your software.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
MAC installing Acrobat Pro X and Creative Suite 5.5 Design Premium pop up ?
Hello,
I have an Acrobat Pro X PKG (for MAC) from the Univeristy that should have a serial number inside the PKG. The installation works well.
On the Acrobat Pro lauch I saw the main windows, for 2-3 secondes and then it goes a way. A Creative Suite 5.5 Design Premium pops up asking me a serial number???
Thanks for your helpThanks for your response, Mylenium. I finally had time to try this on the weekend, and that cleaned up nearly all the warning messages, but unfortunately it didn't work for Acrobat Pro X. I also deleted my old CS4 and ran the Cleaner Tool again, just in case that was causing problems.
I found this - http://helpx.adobe.com/creative-suite/kb/error-1310-error-writing-file.html - and I patiently tried every solution mentioned, but after hours of mucking about with this and trying to install this many times I simply don't know what to do next.
The problem appears to be the Conflig.msi folder and I have checked that I have access to this folder right up until I run the CS6 install. After I get a message saying that I haven't been able to install because it is unable to write to C:Config.msi I go back to that folder and find that my permissions have changed. It seems to be the install process that changes this - is that possible?
I'm hoping someone from Adobe Support will read this and respond. It is very hard for me to access live chat as the hours only suit people in the US and I'm in Australia.
Lesley -
How to re-install Creative Suite 5.5 Design Premium for the PC?
Two years ago I purchased Creative Suite 5.5 Design Premium for the PC. My system crashed and the discs are gone. Where can I purchase replacement discs, or is there an alternative?
If you still have your serial/activation, you can download it here: https://helpx.adobe.com/download-install.html and then use your old activation info.
If you don't have them, and you registered your product with Adobe, you should be able to log in to the Adobe site and recover them under Plans & Products.
Adobe will only replace current version media: Obtain replacement CDs, DVDs, manuals
If you don't have the serial/activation and you never registered your copy, I'm pretty sure you're stuck with buying DWCS6 or subscribing to the Creative Cloud. -
I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?
Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
Mylenium -
I bought a new Macbook Pro 13 inch in December 2011 and I bought the Adobe Creative Suite 5.5 Design Premium shortly after and installed it on the computer. The other day my friend spilled his drink on my computer and it is now going to cost me $800 to get it fixed so I am considering getting a new one instead of getting mine fixed I'm not sure if the memory is still ok or not either. It didn't get that wet and Apple told me it is more than likely ok but there is no guarantee that they are going to keep the memory when they fix it. So I was wondering if I get a new one if I can install the Suite on the new one I still have the product key and serial number for the Suite. Or if I decide to get mine fixed and the memory is swept, then can I reinstall it on mine after it is fixed? If anyone can help me it would be greatly appreciated!!! Thank You
deactivate your installation on your old computer (help>deactivate).
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I am trying to finish the installation of Reader from Adobe Creative Suite 5.5 Design Premium and it will not let me proceed because it says "Please close the following applications to continue. Google Chrome.exe" , I don't have any Chrome applications open and I have even gone to Add/Remove Programs and removed Chrome from my PC. Still get error. Any advice?
ctrl-alt-del > start task manager > processes
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Student Adobe Creative Suite 5.5 Design Premium: Need Help Please
When I was a student, I purchased the Student Adobe Creative Suite 5.5 Design Premium and installed it on my MacBook Pro laptop. My laptop is breaking down and I want to use my Student Adobe Creative Suite 5.5 Design Premium on my new Mac computer, how do I do this? If I graduated & am an alumna, can I still use my Student Adobe Creative Suite 5.5 Design Premium on my new computer? Thank you in advance.
You have a serial number, don't you? That's all that matters. Your license is yours and shall forever be.
Download CS5.5 products
Mylenium
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