CREATIVE SUITE 5 WEB PREMIUM FILE SIZE SHOWING UP 936 GB

The file size of creative suite 5 web premium showing up 936GB in installed programes(windows 7). The actual size is below 4 GB. The capacity of my computer hard disk is just 250 GB only. Iam not able to uninstall the software. Nothing happening when I click on "uninstall". When I keep clicking on uninstall a pop up message says that "please wait while the current program is uninstalled or being changed" but this is just a pop up message. I waited over 3 hours but the unintallation is not processing at all. Attempted to uninstall several times but same result. Tried to install the creative suite using the CD thinking that i get a notification that the software is already installed. But the installation CD is just initializing and stops after that. .
The Option " Save for Web devices" grayed out after I accidently removed the plug-in from PS CS5. I wanted to re-install the photoshop CS5, but the installation CD stops working after the initialization. Could someone guide me how to get rid of this issue?
Thanks
Uthan

Thanks for the reply. but how do I manually weed out the install entries in my registry? could you please guide me with the steps? This http://www.adobe.com/support/contact/cscleanertool.html is not working I am afraid. I understand that I need to uninstall the creative suite before I run CS cleaner. But as I explained in my first question, the uninstallation is not working at all. Even I could uninstall the software, I am afraid that I may get into trouble if installatin is not working. All I want is that my photoshop error " save for web devices " which was grayed out should work as normal. This error happened after I moved the plug-ins.
Thanks
Uthan

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Missing Serial Numbers for Adobe Creative Suite 5 Web Premium

I purchased Adobe Creative Suite 5 Web Premium with the education discount in 2010. My computer crashed and I am trying to install the software on my new computer. I do not have the serial numbers anywhere. For some reason, the Adobe Acrobat 9 serial number was saved in my Adobe Account. However, the remainder of the applications, which were installed on the same day, were not saved in my account? So now, I have no way of installing anything except Adobe Acrobat 9. Is there a way to have a new serial number issued to you? Or a way for Adobe to use my Acrobat 9 serial number to track down the others? I have all the installation files. Is it hidden in one of those files possibly?

Try chat, they might be able to assist you in finding it thru your account. You might be able to use the Acrobat info to convince them that you also have the CS5 under your account.
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC )

PROBLEMS INSTALLING ADOBE CREATIVE SUITE 4 WEB PREMIUM.

Can anyone teach me how to turn off the adobe acrobat speed launcher?
When I was loading the disc a prompt appeared asking me to disable it.
Being searching the net but nothing helps.
I just kept having problems installing this software and my computer does qualify for it's requirements.
I even deleted every adobe file just to install this but nothing helps.
Any ideas how I could install this right?

(I give up. I am calling for the helpline.)
OK recent updates to it more information states:
Adobe Contribute CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Dreamweaver CS4
Error:
Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Fireworks CS4
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Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Flash CS4
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Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
Adobe Illustrator CS4
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Error 1620. This installation package could not be opened. Contact the application vendor to verify that this is a valid Windows Installer package.
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Adobe Version Cue CS4 Server
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Can I download creative suite 5 web premium setup from somewhere?

I got the package of creative suite 5 web premium but my laptop doesn't read DL Dvds. As far as I could find, Adobe is offering Creative suite 6 trial for download, but 5th version is no where to be found. I've seen a few on torrent sites but I would rather not go there ( altough it doesn't matter as long as I have serial number, does it ?)
Thanks in advance.

As said by Jeff, please read the instructions carefully.
Note: Very Important Instructions
Adobe recommends temporarily turning off any surfing restrictions you might have running, like site or cookie blocking, firewalls or antivirus software.You need to have a free Adobe account and be logged into it to use the links below, as Adobe sets a session cookie on your browser that allows you to access the direct download links. Otherwise, you will receive an “access denied” or “resume your download” message preventing the connection. So please follow these instructions carefully or the links will not work!
Click «here» to visit this page like you want to try Photoshop CS6, and then select the “Download Now” button at the bottom.
If you already have an Adobe ID, then please sign in with it (checking “Remember me“), otherwise take a minute to create one for yourself.
Close/cancel any download windows that pop up for the trial of Photoshop CS6 (you can do a full trial for it later).
Now that you’re logged in at Adobe with the trials cookie set, you can instantly download any of the software below. Just make sure you have enough disk space.
Download the files either by clicking directly on the DDL links, or by right-clicking and choosing “Save Link As…” on the popup menu – and save all files to the same place.
Then follow the product installation instructions here.

How to download and re-install Adobe Creative Suite Design & Web Premium CS6 Win

How do I download and re-install Adobe Creative Suite Design & Web Premium CS6 Win?

Downloaded from Adobe site (Download CS6 products). Downloaded both File 1 and 2 Design and Web, English version. Both files are on my desktop in the same folder. Do I just need to run the .exe (file 2) to install CS6 (just thought to ask/ maybe try that)? I have my serial number I can enter once it is downloaded.

How many Pc can have installed ADOBE CREATIVE SUITE 4 Web Premium already bought?

I have a legal copy ( cds and cases ) of Adobe creative suite 4 web premium for windows, but i cannot find if is legally possible to install it on another Pc ( total of 2 pc ).
Can i install it on another pc without legal problems?
Thanks in advance

Yes, a single user license allows you to have the software installed and activated on two different machines.

Help! Upgrade Fireworks CS5 (from Creative Suite 5 Web Premium) to Fireworks CS6 not working!

Today I bought and downloaded Fireworks CS6 from the Adobe webshop as an update for my Fireworks CS5 that was included in my Creative Suite 5 Web Premium-set.
But during the installation of Fireworks CS6 the serial number of my Creative Suite 5 Web Premium - needed for the installer to verify that I could 'legaly' upgrade - was not accepted! So now I can use Fireworks CS6 only as a try-out-version...
What can I do? If Creative Suite 5 Web Premium isn't the right upgrade-version: how can I get my money back? Or is there another solution?
Please help Adobe!
And thanks in advance,

Thanks for the reply. but how do I manually weed out the install entries in my registry? could you please guide me with the steps? This http://www.adobe.com/support/contact/cscleanertool.html is not working I am afraid. I understand that I need to uninstall the creative suite before I run CS cleaner. But as I explained in my first question, the uninstallation is not working at all. Even I could uninstall the software, I am afraid that I may get into trouble if installatin is not working. All I want is that my photoshop error " save for web devices " which was grayed out should work as normal. This error happened after I moved the plug-ins.
Thanks
Uthan

Adobe Creative Suite 5 Web Premium won't launch on Mac

I use 13 inch MacBook Air. I downloaded Adobe Creative Suite 5 Web Premium from my college. It has Flash, Photoshop, Dreamweaver, Fireworks and Illustrator CS5. But only Flsh and Dreamweaver launch when I click them. When I click Photoshop and Illustrator, nothing happends.
I tried uninstalling them and reinstalled but still not launching. I updated mac to mavericks and installed the java update but still nothing happens when I click them. Also Acrobat Pro I downloaded from my college doesn't launch either.
Let me know if you need any more information about my device.
Thank you for your help.

illustrator cs5 has been reported as incompatible, ps cs5 compatible and i can't tell which acrobat pro version you're trying to use.
in any case, here's a user-based mac compatibility table:
http://roaringapps.com/apps:table

Adobe Creative Suite 5 Web Premium Student and Teacher - Is there any chance to get a CC discount?

Hi there.
I'm currently a user of Adobe Creative Suite 5 Web Premium which I bought when I was eligible for Student&Teacher version. I'm not a student, neither a teacher anymore. Is there any chance to get a discount for Creative Cloud?
I thought I would be able to get a discount due to the fact I have previous version of Adobe software, but it seems that it is not for people who bought S&T versions.

Hi,
first of all look at your "Help" on top, where you could go to this:
http://www.adobe.com/ap/support/contact/ ("Need a different country or region?" = Asia Pacific - English) or
http://www.adobe.com/support/service/
Also what concerns the service from ADOBE support I personally made very good experiences with the telephone hotline.
All other product help
800-833-6687
Monday-Friday, 5am-7pm PST
And particularly well I found that Adobe now also offers the chat. All I can give you this link:
http://kb2.adobe.com/cps/403/kb403784.html#Free Support
To 1.: Did you read Adobe's terms and conditions? If so, the question should answer itself. Student version prohibit commercial work, I could read it in a former thread, an academic version would allow it and come with full upgrade rights. (You could use search function here on top.)
To 2.: Since I have no experience, I would even here use Adobe's or Google's search function.
To 3. Yes.
Hans-G.

Updates failed on Adobe Creative Suite 5 Web Premium

Hello, I have a problem. My hard disk crashed so I had to replace it and reinstall my Adobe Creative Suite 5 Web Premium.
The installation was fine, I used of course the Serial Number on the box, but when I tried to launch the update I got the message “some updates failed to install" (although all did fail). Then it says "if you wish to install these updates please fix the problem below and retry". Below it says, under the name of each product "There was an error downloading this update. Please quit and try again later". I did it several times, but got always the same message.
I contacted the customer support, I spent over half an hour chatting, and the result was that, as this is an old product, they cannot help me and told me to post this issue on the forum.
I don’t really understand what is the Adobe customer service for, if they are unable to give help!

update manually, http://www.adobe.com/downloads/updates/

Can I update for free a Acrobat 9 Pro, bought within an Adobe Creative Suite 4 Web Premium?

I have a licensed/registered Adobe Creative Suite 4 Web Premium with Acrobat 9 Pro. Can I upgrade this for free - and how please?
Thanks - [email protected]

Hey dirk.samyn,
Could you please clarify whether you need to update Acrobat or upgrade your Creative Suite as both terms are quite different.
You might navigate to the below mentioned link discussing on an upgrade from CS4 to CS6:
Upgrade from CS4 to CS6
Let me know if this helps.
Regards,
Anubha

Having problems getting past the Upgrade Check screen when re-installing Creative Suite 4 Web Premium

I'm trying to reinstall Creative Suite 4 Web Premium, and I get stumbling on the Upgrade Check screen. Creative Suite 4 Web Premium isn't an option to select, and I put in my serial number with every choice, and it doesn't work. I can't get past this screen to continue the install, and I don't want to click trial because I have the serial number. Any thoughts or help would be awesome! Thanks!

I'm having the same exact problem.... did you ever get this resolved? It won't recognize a serial number from a previous version/purchase.

Adobe Creative Suite 5 Web Premium - Aufrüstung DW CS5.5

Hallo - ich bräuchte mal dringend Hilfe - BITTE
ich habe die Adobe Creative Suite CS5 Web Premium - und möchte diese nun nur mit DW CS5.5 aufrüsten - funkt das oder MUSS ich mir die komplette Suite CS5.5 besorgen???
Lieben DANK

Hallo Tina,
klar ist, dass man auf eine Suite nur upgraden kann, wenn man die entsprechende Vorgängersuite besitzt.
Ich glaube aber, dass man auf ein Einzelprodukt einer Suite sehr wohl upgraden kann.
Auf der Seite
http://www.adobe.com/de/products/dreamweaver.html
rechts oben auf 'Jetzt Upgrade bestellen und 20% sparen' klicken, dann werden die Bedingungen angezeigt.
Die solltest du prüfen.
OldAlf

How to combine or merge 2 CD's of Adobe Creative Suite 4 Web Premium

Problem:
I bought "Adobe Creative Suite 4 Web Premium" which came in 2CD's.
My laptop's CD drive don't play CD's due to error.
So I copied contents of 2 CD's into external hard drive.(2 different folder)
When i start 'Setup.exe' it installs first folder(CD1) and once done with, it asks for 2CD. Here I don't have option to direct it to 2nd folder.
What I did ?
I copied contents of 2 foldes into one, and overwritten whatever it asked for.
Mainly 2CD contains, 'payloads' which I overwritten with the 'payloads' of CD1
After installing 1CD, it still asks for 2CD
What to do ? Can any expert help me merge contents of 2CD's into single folder ?
Thanks

I know how confusing this is and i was actually using your forum to try and figure it out myself...but as
i looked around i couldnt find anything but i eventually just tried to do it myself and figure out different
ways of doing it and i found a way that worked...what you do is
Step One: you save disc 1 into a folder on your EXTERNAL hard drive.
Step Two: Save disc 2 on your external hard drive not in a folder but just straight onto your hard drive.
Step Three: Run Autoplay on disc 1 from the folder.
If everything was done right, it should install completly without ever even asking for disc 2.

Adobe Creative Suite 5 Web Premiumについて

今から3年ほど前、私は専門学校に通っているときに授業や検定試験で必要だからということで「Adobe Creative Suite 5 Web Premium」の学生・教職員個人版を購入しました。
それから何年か経過し、今は社会人となっており、新しく購入したパソコンでAdobe Creative Suite 5 Web Premiumを使いたいとおもっているのですが、
学生時代に取得したシリアル番号がわからず、今は体験版として利用しています。
製品を新しく購入してシリアル番号を取得しないと、過去に購入したもの（シリアル番号はわかりません）は使えないのでしょうか。
どなたかわかる方、ご回答をよろしくお願いします！

ユーザー登録はされてますか？（AdobeIDに製品登録を紐付けることです）
登録していれば再発行できるかもしれません。
シリアル番号を紛失してしまいました。確認することはできますか
登録をしていない場合、過去に取得したシリアル番号がわからなければ復旧出来ません。

CREATIVE SUITE 5 WEB PREMIUM FILE SIZE SHOWING UP 936 GB

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