Creative Suite 6 Design Premium InDesign no longer can be accessed

I can no longer access any applications in CS5 or CS6 Design Premium though I could 5 days ago. Also cannot access any Adobe saved files including: InDesign idml files, JPEG, Adobe Acrobat Pro files, Tiff files,) . I keep getting a pop up message from Adobe Application Manager CC asking me to Enroll in Creative Cloud. Error 11. Please Help. Date: 4/28/2015. Time: 9:19 PM

Is this true - Peter? If so I'm up the (Quark) Creek. ha ha.
It was from Willi Adelberger
If you have not deactivated CS6 before installing CC you have lost this activation. CC is taking over the licensing of CS6 if it is previous installed on that computer as CS6 can also be used via CC subscription. If you have deactivated your CS6 before installing, you can install it again and activate it. Maybe that the Adobe Customer Support can help you here.

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I have A question about Adobe creative Suite 3 Design Premium, and what it comes with..

My boyfriend works for a office furniture company building and tearing down office furniture. Today one of the people who worked at the company he was tearing down told him he could take any of the programs there as they had no use for them. So he took the Adobe Creative Suite 3 Design Premium as well as mac OSX Leopard, thinking I would like to use them. But I have a PC.
My question is what comes with the Adobe Creative Suite 3 Design Premium? Since I can not use it, I thought I could sell it, but do not want to do so if I do not have everything it comes with or needs. What I have is three disc's, in the case. There is the application, the content, and the video workshop. There is no booklet or anything with it. If anyone could answer my question, I would really appreciate it. I dont want to sell it to someone and get in any trouble for it not having what its supposed to.
Thank you for your time and help.

Firstly, the CS3 Design Prem comes with Photoshop Extended CS3, Illustrator CS3, InDesign CS3, Dreamweaver CS3, Acrobat Pro 8 as well as Bridge and and Vesion Cue.
Secondly, has the packaging been opened? If so, it could still be installed on a PC or rather Macintosh somewhere. If so, this makes it a trickier proposition with regards to installing it yourself or selling it on.
Don't quote me on this, but if the software is fresh and unopened or has been deactivated, you could upgrade to Design Prem CS4 Mac and then crossgrade to Design Prem Windows. Don't know if it's possible to crossgrade and upgrade in one fell swoop from Mac to Win. I suspect not - but will be happy to be proven wrong.
Hope this helps.
Ian

I have Creative suite 5 design premium. I just want to upgrade InDesign. How do i do it and what will it cost?

I have Creative suite 5 design premium. I just want to upgrade InDesign. How do i do it and what will it cost?

There is no upgrade path from a suite to an individual product.
You can buy InDesign CS6 for $700 or you can subscribe to InDesign CC for $20/month.
Your CS5 license also is good for one year intro rate of $29.99/month for the entire Creative Cloud package.

I had all my software, including my 'Adobe Creative Suite 4 Design Premium' removed from my MacPro (OSX 10.10.2) by a Computer technician after I had inadvertently installed some malware. Now I can't reinstall my CS4 because the installer software wants m

I had all my software, including my ‘Adobe Creative Suite 4 Design Premium’ removed from my MacPro (OSX 10.10.2) by a Computer technician after I had inadvertently installed some malware.
Now I can’t reinstall my CS4 because the installer software wants me to identify the product from which I am upgrading, but mine isn’t on the list. The old product from which I am upgrading is called ‘Adobe Design Collection’. Furthermore, it has 4 serial numbers (one each for Photoshop, InDesign, Acrobat and Illustrator), not just one, as the installer requires.
I know this can be done, as I have had it working for a long time. Am I doing something wrong now?

Contact support be web chat and have them generate a working temporary serial/ challenge code for the install.
Mylenium

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd li

I just fix my macbook air because it was kernel panic. They changed the hard drive. I could not back up with Time Machine, because it did not work and I had over Adobe creative suite 5 design premium student. But I finished my studies last year and I'd like to know how to get the serial number for me to reinstall Adobe creative suite 5 design premium when I am no longer study because I would still like the used? It is not fair if I do anymore because I really need.

You can download Creative Suite 5 here:
Other downloads
To deal with the issue of the serial number and using it again, you'll have to use Web Chat. Here's a link:
Adobe ID, sign in, and account help
See the bottom of the page for a link

I have Adobe Creative Suite 5 "Design Premium" for Mac. Was Adobe Acrobat included?

Hi,
I have Adobe Creative Suite 5 "Design Premium" for Mac. It was purchased and downloaded ~Nov 2010. However, it appears that I never downloaded Adobe Acrobat, which looks like it's on a separate disk. Long story ... but am only starting to use this software now after 2 years! Anyhow, I'm wondering if I can safely download this disk at this point? Also, I see that there is a number of updates which I should be installing, so wondering if I should hold off on those until after Acobat is downloaded? I did get a serial number from the install of the the other Adobe software included in Creative Suite 5.
Many Thanks,
Janice

You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site or else the download will not work properly.
CS5:
http://prodesigntools.com/all-adobe-cs5-direct-download-links.html

Problems installing Adobe Creative Suite 5 Design Premium

I had Adobe Creative Suite 5 Design Premium on a computer that no longer works, and now I am unable to install on the new computer. Please help

What are you encountering that makes you say you unable to install CS5 on the new computer? What actions have you taken and what are the results?

I have bought adobe creative suite 3 design premium for 6 year ago. Is it possible to update it. I am working on mini Mac 10.9.5.

I have bought adobe creative suite 3 design premium for 6 year ago. Is it possible to update it? I am working on mini Mac 10.9.5.

Thanks for answer and question
My adobe suite 3 is on CD. I didn’t installed it in my computer that time. I wait too long to bay a new computer. And now 6 year after it doesn’t fit to the Mac OSX 10.9.5 I bought in 2013. My problem is that the CD with programs cost much money in 2007. I read on Adobe webpage that there is a special offer for CS user (40% discount). How can i get it?
Mybe the best for me is to sell my suite 3 CD. The development goes too fast for me. It is too expensive to bay pr month full version creative cloud. My be the only solution is photoshop with lightroom.

Creative suite 5 design premium installation

I have been a user since the very 1st version and hoped to stay one!I used PS every day for many clients at my place or theirs. I got sick and then forced to retire. I own a copy of Creative Suite 5 Design Premium and a unused powerful computer it was supposed to go on. I now am in need of the software for my own use as an artist. I will be making sand blast masks, wood working layouts and cutting sheets and patterns for wood or metal artworks for my house. I will not be using it every day or for business any longer. I do not expect to need much support or updates to this version. I know it has everything I need already in it. I do not want to pay any fees of any kind to use the software I already paid a bunch for. Will I be able to do the installation with out being forced to join the Adobe cult and pay some fees for "The Cloud:" I do not need or want?

If you have a serial number and either physical discs or the downloaded install files you are good to go... CS5 was issued long before the Cloud

Adobe Creative Suite 4 Design Premium trial version says my serial number is invalid?

I purchased Adobe Creative Suite 4 Design Premium from my my community college's bookstore in 2010. I successfully have used it all this time, but I recently bought a new laptop. This new laptop does not have a disk drive, but I was able to download the trial version of it online. It downloaded great, and I have been using the trial version, but the trial is up in one week. I deactivated my serial number on my old laptop, and then tried to enter it onto my new laptop, but the error message keeps saying "Incorrect Serial Number": "The serial number you entered is not valid." However, the serial number is definitely valid, and I spoke with Adobe and they just checked and were able to see that I do have an activation available for this serial number. Why won't it accept it?
Side Notes:
The licensing is Student Licensing
I downloaded the correct creative suite (Creative Suite 4 Design Premium)
I typed in the serial number correctly and checked multiple times
I cannot afford to purchase an updated version nor Adobe Creative Cloud at this time
Someone please help!! I am very frustrated and the person on Adobe Chat said they do not offer any technical assistance for older products.... Any help is MUCH appreciated!!

Same thing happened to me, except I lost disk 2 and was told to go to the forums.. Seems Adobe isn't too great on their customer service or fixing issues. The problem I was told, was that we have "Student" serials and the one from the download isnt a student version.

I cannot download my adobe creative suit 5 design premium because it says my serial number is invalid but Adobe customer care said it valid...i don't understand why it still not working??

I have upload my Adode Creative Suit 5 design premium on my first apple mac pro successfully.,i purchased in a retail shop few year ago...!as it have two use of the CD when installing ..i'm trying to install it on my other apple mac pro..but this time it is say that the serial number is not valid..i got it checked by Customer care, they said it is valid and should be working when set up on my laptop..can someone pose help as i don't know who to turn now to find answers...many thanks
Kind Regards

Hi Rich,
The cause of this can be multiple. First of all be sure you use the original CD + serial. In case of a download same story. Try to find out if the installed version match the language of the serial (they need to match). Last but not least: Check if you use a upgrade version, if so it might be needed to fill 2 serials.
Can you share a screen of the error (please hide the SN )

How do I reinstall my Creative Suite 5 Design Premium without getting an error message?

I recently uninstalled Adobe Creative Suite 5 Design Premium from my old computer (Design Premium CS5 & Adobe Acrobat 9 Pro components) so that I can put it on my new computer (Windows 7 Home Premium).
At first I forgot to uninstall Acrobat and tried to reinstall on my new computer at which an error message came up, hence I realised my mistake.
Now that all components have been uninstalled, after installation on my new computer I get the below error message appear:
Exit Code: 6
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 4 error(s), 3 warning(s)
WARNING: CreateAlias:Icon file does not exist at C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\windows\pb_app.icofile:\\\C:\PIXELB~1\source\winwood\Staging
0X1.EE508AP-1021rea\windows\pb_app.ico42178f80493091e8e552c84a2897e9da68fce32_32_f80493091 e8e552c84a2897e9da68fce for icon C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Adobe Design Premium CS5\Adobe Pixel Bender Toolkit 2.lnk with target C:\Program Files (x86)\Adobe\Adobe Utilities - CS5\Pixel Bender Toolkit 2\Pixel Bender Toolkit.exe
WARNING: File/Folder does not exist at E:\Adobe CS5\payloads\AdobeFireworks11All\OEM
WARNING: File/Folder does not exist at E:\Adobe CS5\payloads\AdobeFireworks11en_GBLanguagePack\OEM
ERROR: 146 Unable to delete backup file at "C:\adobeTemp\backup\adobetmp3464826061" Error 5 Access is denied.
ERROR: 146 Error committing command ARKDeleteFileCommand
ERROR: The following payload errors were found during install:
ERROR: - Adobe Flash Player 10 ActiveX: Install failed
The CS5 programs appear in my start menu however i'm worried components might be missing?

1. does fireworks work? if not directly download and install: http://prodesigntools.com/all-adobe-cs5-direct-download-links.html
2. does pixel bender work? if not (and even if yes but you want the latest version), download and install: http://www.adobe.com/devnet/pixelbender.edu.html
3. do you have a working flash player? go here to check: http://helpx.adobe.com/flash-player/kb/find-version-flash-player.html
the other cs5 programs are not mentioned in the error message but, check to make sure they are all working.

Trying to install Creative Suite 5 design premium onto a mac retina and when i try to open the installer it says " install can't be opened. you should eject the disk image."

I get this every time i try to open the installer. I went to the tech support desk at my university and they spent an hour and a half going through these procedures with no result:
Disabled GateKeeper
Repaired permissions and verified startup disk
Fully updated OS 10.8.5
Downloaded same image multiple times-same issue
Cleared hard drive space from 4.5GB available to 26GB available
What can I do to successfully open the installer?

Rsten where are you downloading Creative Suite 5 Design Premium from?

New computer win 8.1 pro, installed my creative Suite 4 Design premium but it shuts down when I try to use any of the programs and gives me an error code 147:20. How can I fix this?

New computer win 8.1 pro, installed my creative Suite 4 Design premium but it shuts down when I try to use any of the programs and gives me an error code 147:20. How can I fix this? Is this a conflict with win 8.1 pro?

You need to adjust your security stuff/ permissions and possibly use compatibility modes. It means that your licensing service is being blocked/ shut down.
Mylenium

I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have.

I have an old version Adobe Creative Suite 3 Design Premium. I uninstalled it from my old computer and was trying to install it on my new computer. It copied all the files but I cant open them and it doesn't ask me for my registration info, which I have. What shall I do to get Adobe up and running?

when you were install your cs3 you should have been prompted for you serial number. were you?
if not, you probably didn't properly install cs3. copying/migrating/moving etc is problematic.
if yes, did you see any error messages during installation?
if yes, attach a screenshot of the error message.
if not, check you install logs, Troubleshoot with install logs | CS5, CS5.5, CS6, CC

Creative Suite 6 Design Premium InDesign no longer can be accessed

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