Creative Suite 6 Design Standard Installation Error

Trying to install it for hours and keep having this error message
I am using PC, Win 7
- 1 fatal error(s), 0 error(s), 0 warning(s)
FATAL: Payload '{B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 6.0.98.0' information not found in Media_db.

There is not enough context with the small portion of the installation log you have posted.  I would recommend you review your installation logs in their entirety to determine the error code related to this line.  You can find details on how to review and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.

Similar Messages

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    Contact support by web chat or phone.
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    download the installation files and properly install adobe programs.
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5 | 1
    Contribute:  CS5 | CS4, CS3 | 3,2
    FrameMaker:  12, 11, 10, 9, 8, 7.2
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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  • I bought creative suite cs6 design standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged - none of the program items work at all. File size for installation seems very small for a product of this

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    Bonjour!
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    Hello!
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    what is the browser that you are using?

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    I have had  adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?

    uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
    for the installation file(s):
    Downloads available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  12 | 11, 10 | 9, 8, 7
    Photoshop Elements:  12 | 11, 10 | 9,8,7
    Lightroom:  5.5 (win), 5.5 (mac) | 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Installing and activating Creative Suite 6 Design Standard on two computers?

    Hello!
    I purchased Creative Suite 6: Design Standard as a physical copy (with a CD) about a couple of years ago. I've installed it on my iMac, but now that I purchased a Mac Book Pro, I'd also like to install the package on the laptop. My new Mac Book Pro 13" with Retina display does not have a CD/DVD drive.
    First of all, is it possible to have an Adobe package installed and activated on two computers simultaneously?
    I tried to download the Creative Suite 6 from the Downloads on Adobe website and activate it on my laptop with the serial number that I received when I purchased the product, but the serial number did NOT work. It says "The serial number you entered is invalid." Does this problem occur because the serial number is in use on the Creative Suite, which is installed and activated on my iMac?
    Is there another way to download + install + activate the package on my laptop? Obviously without a CD/DVD drive I cannot use the physical installation CD that I purchased.
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    – Miina

    Hello!
    Thanks for the reply. I've been looking into this problem more but haven't been successful in solving it. Getting a bit frustrated with this!
    The serial number seems to be the issue.. I don't know why it won't go through. Do I need a different serial number to activate a Creative Suite 6 Design Standard downloaded from the Adobe website? I used the same serial number that can be found on the back of the product box that I purchased a couple of years ago. So far I have installed and activated my product only with my iMac, and now attempting to activate it with my Mac Book Pro, so the problem is not that it's been activated too many times.
    When I finally do manage to activate this software also on my laptop, do I have to deactivate and activate it every time I wish to switch from one computer to the other? Is there a limit to how many times it can be activated/deactivated?
    Thanks again for your help!
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  • Made Payment for Adobe Creative Suite 6 Design Standard, Can't download or get serial!

    Hi,
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    http://shop.adobe.com/store/adbehap/en_IN/DisplayProductDetailsPage/ThemeID.25225600/produ ctID.247436900
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    I have not received any email from Adobe after the payment and it's not showing up in My recent orders or My order history.
    I contacted the email given on the payment support page ([email protected]) with the order details but it's bouncing back.
    So I called the Adobe Customer Service at 0124-4003810 and 000-800-440-1751 and it's saying they they don't support CS6!
    Can anyone from Adobe please help?

    check for your serial number here, https://www.adobe.com/account.html
    Downloadable installation files available:
    Suites and Programs:  CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
    Acrobat:  XI, X | 9,8 | 9 standard
    Premiere Elements:  13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
    Photoshop Elements:  13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
    Lightroom:  5.7.1| 5 | 4 | 3
    Captivate:  8 | 7 | 6 | 5.5, 5
    Contribute:  CS5 | CS4, CS3
    Download and installation help for Adobe links
    Download and installation help for Prodesigntools links are listed on most linked pages.  They are critical; especially steps 1, 2 and 3.  If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

  • Cuento con una Adobe Creative Suite 4 Design Standard, pero se dañó el  disco duro del equipo Mac en que se encontraba instalada, por lo que no se llevó cabo la desinstalación. Ahora, al intentar reinstalarla en un nuevo equipo, me manda una pantalla indi

    Cuento con una Adobe Creative Suite 4 Design Standard, pero se dañó el  disco duro del equipo Mac en que se encontraba instalada, por lo que no se llevó cabo la desinstalación. Ahora, al intentar reinstalarla en un nuevo equipo, me manda una pantalla indicando que dejado de funcionar la  licencia para este producto. Me indica el código de error: 5.

    Error "Las licencias han dejado de funcionar" | Mac OS
    si nada funciona
    Contacto con el servicio de Asistencia al cliente

  • Problems using Adobe Creative Suite 6 Design Standard

    Hello,
    We have installed our creative suite 6 design standard on a PC with Windows 7.
    From the beginning, we have had different types of problems :
    1. Operating problems : our programs stop suddenly without any explanation. Example on Indesign : "Indesign a cessé de fonctionner. Un problème a fait que le programme a cessé de fonctionner correctement. Windows va fermer ce programme et vous indiquer si une solution est possible". (no solution)
    2. Font problems : we don't have access anymore to certain fonts we had on our previous versions like creative suite 1. We are greatly penalized, et this prevents us from working again on old works. Example of missing font : ITC New Baskerville.
    3. We have regular conflicts batween Adobe X Pro and Adobe Acrobat Reader (after updates ?). Regularly we have to remove one program or the other.
    We have thought it might be installation problems, but we reinstall all the suite several times without any success.
    Could you please tell us what you think, and what are your solutions,
    Best Regards
    VB

    You have not provided any exact system information or other details like crash logs, so for the most part we can't tell you anything. Crashes are not random, there is always a reason. It may just not be obvious. Fonts can simply be backed up and reinstalled or you buy them if you need them. This is basic operating system stuff.
    Mylenium

  • Adobe Creative Suite 6 Design Standard

    Is it possible to install Adobe Creative Suite 6 Design Standard on a Mac, while you already have Adobe Creaitve Suite 6 Production Premium installed. It is a VHS/Student version and because some programms are double, but I actually only want to install InDesign CS6 and there is no user defined installation option, I´m not sure if this is possible.

    try:  adobe.com/go/eduverify_de

  • Adobe Creative Suite 6 Design Standard and Teacher Edition download

    I have just purchased Adobe Creative Suite 6 Design Standard and Teacher Edition. When I proceed to download the file it does but once it reaches the end of download a messege reading "Content verification failure (Content invalid) appears on the screen. How can I fix this error?

    Try another browser or follow these directions for an alternative download method not involving the download manager.
    Mylenium

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