Creative Suite 6 Design Standard INstallation without CD rom: serial number not accepted
I recently purchased a new mac with out a CD rom. I downloaded Creative Suite 6 Design Standard Max osx and used my serial numbers to install.
I then had a problem with my new mac and Apple rebuilt the software due to a problem with Yosemite. I dont have a CD rom and want to download but it wont accept my serial number again. I have checked and I am typing the correct one.
What should I do now?
Contact support by web chat or phone.
Mylenium
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I downloaded the correct creative suite (Creative Suite 4 Design Premium)
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I cannot afford to purchase an updated version nor Adobe Creative Cloud at this time
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Kind RegardsHi Rich,
The cause of this can be multiple. First of all be sure you use the original CD + serial. In case of a download same story. Try to find out if the installed version match the language of the serial (they need to match). Last but not least: Check if you use a upgrade version, if so it might be needed to fill 2 serials.
Can you share a screen of the error (please hide the SN ) -
Creative Suite 6 Design Standard Installation Error
Trying to install it for hours and keep having this error message
I am using PC, Win 7
- 1 fatal error(s), 0 error(s), 0 warning(s)
FATAL: Payload '{B8ADDCBD-30D9-4366-AE25-089CEF76C8E1} Suite Shared Configuration CS6 6.0.98.0' information not found in Media_db.There is not enough context with the small portion of the installation log you have posted. I would recommend you review your installation logs in their entirety to determine the error code related to this line. You can find details on how to review and interpret the installation logs at Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html.
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Adobe Creative Suite 6 Design Standard Installation on macbook
New installation of design cs6 on macbook air. Illustrator will not launch. Photoshop errors too - cannot save preferences, even though I am logged in as administrator.
I used the adobe cleanup software, reinstalled, nothing changed.We need to know the exact errors and operating system. And a Macbook Air doesn't meet the minimum requirements for several apps (screen size in particular), so as amtter of fact it may never work.
Mylenium -
Having tried to re-installation of Adobe Creative Suite 5 Design Standard
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download the installation files and properly install adobe programs.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I bought creative suite cs6 standard student and teacher edition and the download did not work properly - files appear incomplete/ or damaged. File size seems very small for a product of this size. Can you assist with download issue or provision of software ?
Lalalaladog where did you download CS6 from? I would recommend downloading the installation files for Creative Suite 6 Design Standard at Download CS6 products
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Bonjour, J'ai acheté aujourd'hui à apple store en même temps qu'un Mac, la version étudiante de : Adobe Creative Suite 6 Design Standard. On me propose d'aller sur ce site: adobe.com/go/edu_verify_ecomm_fr qui ne marche pas et apres un chat d'une demi-heure on m'a proposé un autre site qui ne fonctionne pas non plus, j'ai déjà donné mon code et montré ma carte étudiante à apple pour l'achat de cette version mais apparament je dois tout refaire ? Please help me j'ai besoin d'installer le pack avec ce qu'il y a dedans. Merci bcp
Bonjour!
Voulez-vous que je déplace la discussion dans le forum Français, ou peut-on continuer en anglais?
Le lien fonctionne pour moi, me donne cette page: https://www.adobe.com/cfusion/support/index.cfm?event=opencscase&loc=fr&issue=z015&cseduty pe=STR
Quel est votre navigateur internet?
Hello!
Do you want me to move this to the french speaking forum, or can we continue in English?
The link works for me, it gives me this page: https://www.adobe.com/cfusion/support/index.cfm?event=opencscase&loc=fr&issue=z015&cseduty pe=STR
what is the browser that you are using? -
Installing and activating Creative Suite 6 Design Standard on two computers?
Hello!
I purchased Creative Suite 6: Design Standard as a physical copy (with a CD) about a couple of years ago. I've installed it on my iMac, but now that I purchased a Mac Book Pro, I'd also like to install the package on the laptop. My new Mac Book Pro 13" with Retina display does not have a CD/DVD drive.
First of all, is it possible to have an Adobe package installed and activated on two computers simultaneously?
I tried to download the Creative Suite 6 from the Downloads on Adobe website and activate it on my laptop with the serial number that I received when I purchased the product, but the serial number did NOT work. It says "The serial number you entered is invalid." Does this problem occur because the serial number is in use on the Creative Suite, which is installed and activated on my iMac?
Is there another way to download + install + activate the package on my laptop? Obviously without a CD/DVD drive I cannot use the physical installation CD that I purchased.
Thanks for help in advance, I really appreciate it!
– MiinaHello!
Thanks for the reply. I've been looking into this problem more but haven't been successful in solving it. Getting a bit frustrated with this!
The serial number seems to be the issue.. I don't know why it won't go through. Do I need a different serial number to activate a Creative Suite 6 Design Standard downloaded from the Adobe website? I used the same serial number that can be found on the back of the product box that I purchased a couple of years ago. So far I have installed and activated my product only with my iMac, and now attempting to activate it with my Mac Book Pro, so the problem is not that it's been activated too many times.
When I finally do manage to activate this software also on my laptop, do I have to deactivate and activate it every time I wish to switch from one computer to the other? Is there a limit to how many times it can be activated/deactivated?
Thanks again for your help!
P.s. I also consulted this person https://forums.adobe.com/people/Nikhil%20Bisne (not sure if he is around, though) on my issue, because he was able to help somebody with a similar issue here: Re: Invalid Serial Number . The difference being that this person was activating their software for the first time, I'm trying to activate it a second time on a different machine (while still keeping the software activated on the first machine). -
Problems using Adobe Creative Suite 6 Design Standard
Hello,
We have installed our creative suite 6 design standard on a PC with Windows 7.
From the beginning, we have had different types of problems :
1. Operating problems : our programs stop suddenly without any explanation. Example on Indesign : "Indesign a cessé de fonctionner. Un problème a fait que le programme a cessé de fonctionner correctement. Windows va fermer ce programme et vous indiquer si une solution est possible". (no solution)
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3. We have regular conflicts batween Adobe X Pro and Adobe Acrobat Reader (after updates ?). Regularly we have to remove one program or the other.
We have thought it might be installation problems, but we reinstall all the suite several times without any success.
Could you please tell us what you think, and what are your solutions,
Best Regards
VBYou have not provided any exact system information or other details like crash logs, so for the most part we can't tell you anything. Crashes are not random, there is always a reason. It may just not be obvious. Fonts can simply be backed up and reinstalled or you buy them if you need them. This is basic operating system stuff.
Mylenium -
I have had adobe creative suit 6 design standard for 2 years and all of the sudden it would not open. I do not have the windows disc anymore however i still have the product code, number and serial number. is there anyway to get my photoshop back?
uninstall, clean and reinstall per Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
for the installation file(s):
Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.5 (win), 5.5 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Made Payment for Adobe Creative Suite 6 Design Standard, Can't download or get serial!
Hi,
I just ordered the Adobe Creative Suite 6 Design Standard from the Adobe India Webstore.
http://shop.adobe.com/store/adbehap/en_IN/DisplayProductDetailsPage/ThemeID.25225600/produ ctID.247436900
The Payment has gone through and I have a order number. But I am not able to find the download option and the serial number for the software.
I have not received any email from Adobe after the payment and it's not showing up in My recent orders or My order history.
I contacted the email given on the payment support page ([email protected]) with the order details but it's bouncing back.
So I called the Adobe Customer Service at 0124-4003810 and 000-800-440-1751 and it's saying they they don't support CS6!
Can anyone from Adobe please help?check for your serial number here, https://www.adobe.com/account.html
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Adobe Creative Suite 6 Design Standard
Is it possible to install Adobe Creative Suite 6 Design Standard on a Mac, while you already have Adobe Creaitve Suite 6 Production Premium installed. It is a VHS/Student version and because some programms are double, but I actually only want to install InDesign CS6 and there is no user defined installation option, I´m not sure if this is possible.
try: adobe.com/go/eduverify_de
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Adobe Creative Suite 3 Design Standard compatible with MAC OS 10.10.2?
I have the Adobe Creative Suite 3 Design Standard, but when I need to print from Adobe illustrator CS3 it will popup the following error
Anyone can help?You are welcome, Priscilla.
If you have upgraded to Yosemite without reinstalling CS3, you may uninstall in the same way as you normally uninstall, then install again in the same way as when you first installed it. You may rn the Cleanar Tool in between, to be on the safe side with regard to strange things lingering, but it should be unnecessary if everything has worked before the Yosemite upgrade.
http://www.adobe.com/support/contact/cscleanertool.html
As mentioned, you should update your CS3:
http://www.adobe.com/support/downloads/product.jsp?product=27&platform=Macintosh
Concerning drivers I have no clue, I am afraid, being too silly to use a Mac.
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