Creative Suite 6 elements won't launch.

I have previously been able to launch from this computer. I have a registration number and have registered the product. I have tried to re-execute, have removed and reloaded the programs, but nothing seems to fix it. InDesign doesn't get past 'Calling Late Initialisers', and PhotoShop and Acrobat X don't even try to start.

Sorry. I'm using Windows XP, patched to Service Pack 3.
Is this the information you were asking for?
Jenni

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http://www.thexlab.com/faqs/multipleappsquit.html

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Ok ADI-Dallas I would recommend either completing the following steps or contacting our support team to work with them directly. The steps I am providing are a bit more generic but should give you the greatest chance of success at resolving your current difficulties.
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Run the CS Cleaner Tool to remove any remaining installation settings - CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
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Reinstall the Adobe Creative Cloud Application from https://creative.adobe.com/products/creative-cloud.
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uninstall, clean and then reinstall per, Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
if you still have a problem, use a downloaded installation file,
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5.4 (win) 5.4 (mac) | 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

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Hi there
I have re-installed your application 4 times now and have followed instructions to delete a file from my computer as well. This is now my 5th attempt and it still won't work......really!!! Can you please tell me what to do to fix this problem?
Not funny when you are paying good money to access software and then it doesn't work.
Thanks

Hi fancypride,
Please follow the steps
Rename the opm.db file.
Close the Creative Cloud application if it's running.
Navigate to the OOBE folder.
Windows: [System drive]:\Users\[username]\AppData\Local\Adobe\OOBE
Mac OS: /User/<username>/Library/Application Support/Adobe/OOBE folder
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Launch Creative Cloud
Please let us know if this was helpful
Regards

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Creative Suite 6 elements won't launch.

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