Creative Suite 6 Student Edition - some days ago I send you my product code and my student card. I
Creative Suite 6 Student Edition - some days ago I send you my product code and my student card. I have still not received an answer?
This can take up to 6 weeks and in the current madness with the CC release, everybody will be busy. Contact support directly by phone, web chat, contact form or whatever, if you are in a rush.
Mylenium
Similar Messages
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have older version creative suite for MAC education. Purchased new computer can't get product code to work
This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. Therefore please post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums -
I bought the pack for students adobe creative cloud, already made the payment three days ago but when opening programs like photosop and illustrator puts the trial period has expired, how I can make them work?
Hello Ibonedm,
Sol 1. Please try sign out from Creative cloud Desktop App and quit it.
1. Launch Creative Cloud application manager.
2. Click the gear icon in the upper-right corner and select Preferences.
3. In the Preferences menu, under General, click the Account tab.
4. Click Sign Out from Creative Cloud.
Then re-sign in and launch Photoshop CC 2014 and check.
Sol 2. Check your Hosts file.
Windows
1. Choose Start > Run, type %systemroot% \system32\drivers\etc, and then press Enter.
2. Locate Hosts file and move it to Desktop
3. Right-click the hosts file and select Open. Select Notepad for the application to open the hosts file.
4. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
5. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
6. Save and close the file and move it back to Etc folder.
Mac OS
1. Log in as an administrator to edit the hosts file in Mac OS.
2. In a Finder window, choose Go > Go To Folder.
3. Type /etc.
4. Select the hosts file and move it on Desktop open it.
5. Back up the hosts file: Choose File > Save As, save the file as hosts.backup, and then click OK.
6. Search the hosts file for entries that reference activate.adobe.com (for example, 127.0.0.1 activate.adobe.com) and delete these entries.
7. Move Hosts file back to etc folder
8. Save and close the file.
Then try launching Photoshop CC 2014 or Illustrator CC 2014
If prompt for License this software, please click on it and sign in with the Adobe ID and Password which you have used to purchase the subscription and check if you can activate and use the products.
Please respond , if any issue.
All the best
Loveneesh. -
I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?
Burakymz for information on how to resolve the connection error preventing your membership from being authorized please see Sign in, activation, or connection errors | CS5.5 and later.
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I have some days ago started updating of Firefox for Mac OS 10.6.8 under Help but it is paused and the upgrading don´t continue when i start again
Hi Ryan,
I managed to find this reference specifically for restoring on Snow Leopard:
If you are using Mac OS X Snow Leopard, start your computer from the installation disc. Then use the "Restore From Time Machine Backup" utility.
Now that was copied from this more comprehensive reference:
Mac Basics: Time Machine backs up your Mac
You may also find this article helpful:
http://pondini.org/TM/14.html
Finally, I cannot see why Time Machine would leave out your playlists and ratings? Think about it. Why would Time Machine specifically copy everything BUT your playlists and ratings? Ryan, what are your options? I would have to ask you this: Are you certain that you properly did the sync? That is another/different forum altogether: Using iPhone /see subsection on Syncing.
Either way...
Best Regards,
mm
EDIT: For whatever reason I tried three times to edit out one of the redundent adjectives... either different or another which preceeds the word forum, but the advanced editor would (apparently NOT allow me to do so). I hope that it doesn't render without any adjective before the word forum. -
Hi ...Some days ago i bought a used iphone 4s....but i can't activate the phone...when i connect it to itunes it shown that activate the phone but the person was not give me the ID & password....pls help me for this issue....Iphone is my favourite phone...in my child hood i love Apple products & till now......I can't activate it & for this reason i can't find the carrier network & can't make any call....pls help me...thanks for always support..My device ios is 7.1.2
& IMEI is : *****
Br-----------------------
Fazlur
<Personal Information Edited By Host>It's a security risk to post your IMEI number and I've asked the Hosts to remove it.
If a second-hand iOS device has been 'Activation locked' then only the previous owner can unlock it, either by providing you with the account ID and password, or by removing it from his list of devices (as he should have done before selling it) - please see http://support.apple.com/kb/ts4515
If you are unable to contact him to do this then I'm afraid you will not be able to use the device - there is no other way of unlocking it at all. Apple cannot unlock it for you.
You should if possible return it to wherever you bought it and ask for a refund as in this event the device is completely useless. -
PROBLEM WITH RAW FILES with WINDOWS 8.
I have photoshop CS5 extended on my PC; some days ago I had to substitute Windows 7 so I installed Windows 8. Since then my files RAW are not supported by CS5, I cannot see them anymoreYour answer has been very useful. I have made ACR update and now my RAW files are normally supported and visible.
Great !
Thank you very much ... -
Macbook Pro 13'' slow video downloading from some days ago: why?
From some days ago my Macbook Pro 13'' download video clip very slowly. Someone helps me.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Click the Clear Display icon in the toolbar. Then take an action that isn't working the way you expect. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name or email address, may appear in the log. Anonymize before posting. -
I'm running a 13" MAC pro with version Lion v.10.8.2 But none of that will matter once you hear my news. Some days ago, I copied then pasted a long piece of type into into my calendar. Now, the things jammed up and all it does is beep at me. I can't delete or cut the entry. There much be someone out their smarter than I. Help!
Try restoring from your backup of a day or so prior to when you made the error.
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Adobe Creative Suites 2 Premium Edition:
Regarding Adobe Creative Suites 2 Premium Edition: I need to know if Dreamweaver is on its own installation disc or if it's on one of the 4 install discs or the Acrobat 8 disc? Is it on it's own disc alone for installation? Thank you
CS2 did not include Dreamweaver originally, but it was added as an update after the merger.
If you had that package it would be completely separate installer.
Bob -
I have an education version of cs 6 creative suite, I have the box and used in once on my old laptop I am now trying to find serial number to reuse on new laptop but only have product code and product number
Hi Sophie,
Normally you can find your serial registered to your AdobeId. To find it please login to the Adobe website and check if you did register it to your account.
Serial number, Redemption, and Product codes | Student & Teacher Editions
In general you will go true a educational verification afterwards you get the serial. So its in your email or account. If you still have issues get in contact with the chat team to get help.
Good luck! -
hi everyone! ive been stolen my ipad mini 15 days ago, i did set up pass code but ididnt turn on Find my Iphone, are there any ways to track my ipad mini locate?thanks 4 ur help?
No.
What To Do If Your iDevice or Computer Is Lost Or Stolen
iPhone, iPod Touch, and iPad
If you activated Find My Phone before it was lost or stolen, you can track it only if Wi-Fi is enabled on the device. What you cannot do is track your device using a serial number or other identifying number. You cannot expect Apple or anyone else to find your device for you. You cannot recover your loss unless you insure your device for such loss. It is not covered by your warranty.
If your iPhone, iPod, iPod Touch, or iPad is lost or stolen what do you do? There are things you should have done in advance - before you lost it or it was stolen - and some things to do after the fact. Here are some suggestions:
This link, Re: Help! I misplaced / lost my iPhone 5 today morning in delta Chelsea hotel downtown an I am not able to track it. Please help!, has some good advice regarding your options when your iDevice is lost or stolen.
1. Reporting a lost or stolen Apple product
2. Find my lost iPod Touch
3. AT&T. Sprint, and Verizon can block stolen phones/tablets
4. What-To-Do-When-Iphone-Is-Stolen
5. What to do if your iOS device is lost or stolen
6. 6 Ways to Track and Recover Your Lost/Stolen iPhone
7. Find My iPhone
8. Report Stolen iPad | Stolen Lost Found Online
It pays to be proactive by following the advice on using Find My Phone before you lose your device:
1. Find My iPhone
2. Setup your iDevice on iCloud
3. OS X Lion/Mountain Lion- About Find My Mac
4. How To Set Up Free Find Your iPhone (Even on Unsupported Devices)
Mac Computer
Find My Mac can be used from Find My Phone at iCloud.com and via Find
My Phone on your iDevice.
The following is third-party anti-theft software:
1. STEM 2.1
2. MacPhoneHome 3.5
3. MacTrack 7.5.0
4. VUWER 1.7
5. Sneaky Bastar* 0.2.0
6. Undercover 5.1.1
7. LoJack for Laptops
8. Hidden 2.0
9. Prey 0.6.2 -
I am in the middle of a job using CS 6, but at the same time opening the Creative Suite apps. I created an InDesign file in CS 6, saved it, and now I can't open it. I'm getting this message: Cannot open file because it was saved with a newer version of Adobe InDesign CC (10.1). You must use that version or later to open the file." AARRGGHH! So how do I access the file?
Sounds like you opened and saved it in CC, so now you need to go back to CC and either complete the project there, or export to IDML to take it back into CS6.
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I have one paid mobileme account, few days ago I have done transition to iCloud and all my iDisk, contact... gone. Today I tried login to iCloud application on my windows pc (64bit) but I can not, it said "this apple id is valid but is not iCloud account". I can login on website icloud.com but can not login into iCloud application installed on pc. What's wrong?
I have tried another free apple ID and logged on. That's funny when I can login with free account and can not login with paid mobileme account!!!!!!By the way - the only reason I downloaded iCloud is because Apple deleted the backup option from iTunes. Since iCloud doesn't work, I guess we have no way to protect our iTunes music collection. Absolutely stupid.
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If I have my product code and cd for Adobe Creative Suite 5 can I obtain the serial number?
If I have my product code and cd for Adobe Creative Suite 5 can I obtain the serial number? I had the serial number on my college email which I can't access now that I've graduated.
adobe support might be able to help you,
contact adobe support, https://helpx.adobe.com/contact.html
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