Creative Suite CS 4 Licensing Issue
Hi there, a few month ago I installed the Creative Suite in a computer but then suddenly that computer OS got broken so I formatted and install a different OS and re-install the CS again, and then last week the computer died. So I bought a new one and I'm install the CS4 but now I get a message that I've already activated the suite in two pcs, so my question is how can I deactivate the license if the computer is broken? The hard disk is ok, but I have to format it in order to work in a new computer , what could I do in that case?
Thanks.
Michael
Try this method outlined by Adobe:
You can use the following method to initiate the Java runtime installation or confirm it is currently installed.
Go to Applications > Utilities > Java Preferences.
Open the Java Preferences.
If Java is not installed, you receive the following message:
“To open “Java Preferences," you need a Java runtime. Would you like to install one now?”
Read more from this article:
http://kb2.adobe.com/cps/909/cpsid_90908.html
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