Creative Suite Master Collection CS6 Trial

I tried downloading Creative Suite Master Collection CS6 Trial but it was unsuccessfull even though I recieved emails welcoming to this product's trial version. What can be done to be able to download and use this product? Thanks for all your help and Merry Christmas!

The downloading assistant never finishes downloading the trial. I have downloaded other trials like premier pro and this problem never ocurred. The OS of my computer is Windows 7 64bit.
Date: Sat, 29 Dec 2012 12:53:25 -0700
From: [email protected]
To: [email protected]
Subject: Creative Suite Master Collection CS6 Trial
    Re: Creative Suite Master Collection CS6 Trial
    created by John Waller in Downloading, Installing, Setting Up - View the full discussion
What do you mean by unsuccessful? Didi it download OK and won't install? Or did it not download completely? Which operating system and version?
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Creative suite master collection cs6 needs an upgrade to stop all error reports

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Bonjour,
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Après être arrivé à 13% de ;l'installation...le système blocque (?) plus de lecture du DVD, le lecteur étant arrêté ?
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Y a t'il un moyen d'obtenir un contact avec un expert de chez Adobe ? car pour vendre...pas de problèmes, mais pour contacter !!!
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Bonjour,
J'ai "désinstallé" la majorité de mes applications, et redémarré en mode save avec connexion réseau sous Windows 7 Pro SP1 (sans mises à jour) ! car j'ai téléchargé toutes les mises à jour sur un autre ordianteur...
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Allez, ne le prends pas trop mal, bonne journée et merci de ta réaction,
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[ private information removed - see http://forums.adobe.com/docs/DOC-3731 ]
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[ private information removed - see http://forums.adobe.com/docs/DOC-3731 ]
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[topic moved to Downloading, Installing, Setting Up forum]

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