Creative Support. What R U Doing About The Firmware Update Iss

This post is primarily aimed at Creative Support.
Like many other out there that have a Zen player, i recently decided to upgrade my 40Gb Zen Touch's firmware from .0.03 to the latest PlayforSure version 2..0.
This is what i did on my Dell p.c.
) Upgraded my Win Media Player from version 9 to 0.
2) Backed up all my mp3 data to the HDD.
3) Erased all of the mp3 data from the player.
4) Connected the player to my p.c via USB ( 2.0 ).
5) Ran the firmware update, and selected to proceed with the upgrade.
During this process it warned me that the player may reboot a number of times during the 5min upgrade. The player rebooted twice, but on the 2nd time the update software couldn't initialize the player. I left this for about 5mins, to no joy.
I stopped the update via the close button and disconnected my player. When rebooted this shows the error "Firmware Problem" and proceed's to the Recovery Mode screen.
If i choose the "Reload Firmware" option this proceeds to Erase the firmware and then states "Start firmware update now". Even though the firmware software is on my desktop and the player connected to the p.c it fails to reload the firmware.
Now.... On my p.c, if i go into "My Computer", the player is clearly linked and present as an other linked device. However if i run the firmware update software from the desktop it say's "Your player is not connected, please connect your player".
This is a contradiction since the fact that my computer successfully detects the connected player and Media Player 0 also recognises that it is connected.
Like many other's out there we have paid good money for your products and expect a bit of commitment back to resolve these issues. For now i have player that might as well be a book-end.
Questions to Creative Support:
) Are you fully aware of the amount Zen owners experiencing this problem?
2) Are you working on a fix for this update problem?
3) If yes to question 2, when are we likely to see the results of this?
Regards

Wish I had seen this thread before attempting to update my firmware to the SurePlay version.
This is what I did.
I downloaded the Firmware, downloaded the extra software and download Windows Media 0.
I ran the firmware update and connected my player to the computer, no problems.
It said the player would reboot several times and on the 2nd or 3rd, it would no longer connect my device. It would tell me that there were no drivers for the device.
I tried re-booting the player several times, as it will now only boot into recovery.
I have re-installed the drivers, I have even re-verted back to the original drivers from the CD, but it now will not even connect. If I can't connect the device, I can't put any firmware on the Zen, which means I can't use it at all now.
I have been through the knowledge base, but even narrowing down my search to only Zen Touch players, I get several pages of irrelevant information.
I have e-mailed Creative and will see what response I get and I have also posted on another forum.
There must be someone out there that can help sort this, it was an excellent present to me and now its not working
Thanks
Bubs

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kescom11 wrote:
Finally, what about the Mifi 4510 L firmware update? I have yet to see any notification about this firmware update, either through normal e-mail channels or even through my Mifi configuration site
The firmware update was released a few weeks ago and there were multiple threads in this forum for it:
Software Update: Verizon Wireless 4G LTE Mobile Hotspot MiFi™ 4510L
The firmware update primarily addresses a problem with the MiFi switching from 3G to 4G and back. I would not expect it to resolve a connection issue for anyone in a 3G only area. Work through the firmware update instructions included in the link above and see if it helps.
There were no email notifications but the MiFi should have been redirecting you to the MiFi homepage every time you tried to browse the internet. The firmware update is mandatory so if you have not already completed the update then there might be something wrong with your device.

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JKerki wrote:
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addedtouch wrote:
The support center told me to jailbreak my phone and delete com.apple.iapd.plist. The internet has a deamon that they are saying to delete.
I find that difficult to believe... so difficult I would even say you're full of manure.
addedtouch wrote:
There are thousands of complaints all over the place.
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addedtouch wrote:
APPLE -- WHAT ARE YOU DOING ABOUT THIS? CAN YOU PLEASE LET US KNOW WHERE YOU STAND ON THIS HARDWARE/SOFTWARE ISSUE!!!
STOP SHOUTING! We are users like yourself. If you want to know what Apple is doing, contact them and ask them.
addedtouch wrote:
Tomorrow, I am going to an apple store to replace my phone (I hope). I use my phone for business and cannot rely on Vibrate to know my phone is ringing.
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BB 9520 What is Blackberry doing about this?

Hi,
When i first purchased BB i looked up to it as i heard all the good stuff about it and was really happy about actually getting one.
However, now after using this for a year i am very disappointed with Blackberry in general and would like to voice this out on behalf not only of myself but also over a dozen of my friends that are extremely frustrated with BB so far.
I am using BB 9520 Vodafone and there is a major lack of support from BB in terms of fixing present pressing issues. I have all the latest updates and versions installed via desktop software provided.
Firstly,
Why is there no new OS for BB 9520? All the other models have OS 6.0 while 9520 is still running on 5? OS 5 is far from perfect for 9520.
Secondly,
Touchscreen issue. Occasionally the screen refuses to respond to any pressing, no matter what and where you press on the screen it does one and one thing only - exits to home screen, the only way to overcome this - have to spam the menu button about 20-30 times to get the screen to respond again.
Thirdly,
There is a constant issue with BBM - occasionally after receiving a BBM msg from someone you are unable to open the chat at all, even if you delete the chat you are still unable to BBM that individual, the only way to overcome it - reboot the phone.
Fourthly,
Hang up / answer call buttons refusing to work occasionally, this really isn't funny when you're receiving an important business call and listening to your phone ring in your face while spamming the answer button or the touchscreen answer button to no avail until the call ends, the only way to overcome this issue is once again after you've missed the call spam the menu button until the keys decide to start functioning again.
Fifth,
Unbelievable, this issue has been reported first time nearly 3 years ago and until today there is no fix from BB?!?!?!?!? Sync with gmail. When you sync with gmail all your contacts are no longer "all" contacts, they are now contacts in "[email protected]" contact list. The best part is - if you change your gmail account or wish to sync with another account - you can't move those "[email protected]" contact list - the new sync is a new contact list.
Right now i have my contact list in a state that i can no longer comprehend - sync is on for the new email account and all my contacts are in that email's contact list, however, BB refuses to sync them and the option in the contact list properties is "not available", while in the email settings - it's all turned on and looking good... The lengthy solution that BB presented via wiping the phone is .... wiping the phone? Seriously?
Sixth,
Reception, full bar drops to zero in a split second any time
Seventh,
Videos recorded are apparently in "unrecognized format" once in a while
The list goes on.
This model has been out in the market for a long enough time for any company to hotfix the issues, what is BB doing about this? From the RESULT that i have seen in the last year - nothing.
This isn't my personal issue - if you would like to check around it is nearly impossible to sell off this phone to even a second hand shop, they won't offer you more than 30-50 USD for this model for the simple fact - it is this bad and everyone knows it.
As much as i would like to keep my faith in BB - i am beyond disappointed now and have no choice but to switch to either android or iphone simply because this is the only model from BB that has big touchscreen without wasting space for those tiny keys.

Blackend wrote:
Hi,
Hi and welcome to the forums!
When
i first purchased BB i looked up to it as i heard all the good stuff
about it and was really happy about actually getting one.
However,
now after using this for a year i am very disappointed with Blackberry
in general and would like to voice this out on behalf not only of myself
but also over a dozen of my friends that are extremely frustrated with
BB so far.
I am using BB 9520 Vodafone and there is a
major lack of support from BB in terms of fixing present pressing
issues. I have all the latest updates and versions installed via desktop
software provided.
Firstly,
Why is there no new
OS for BB 9520? All the other models have OS 6.0 while 9520 is still
running on 5? OS 5 is far from perfect for 9520.
The
only information I trust when it comes to new device OS releases is 2
weeks after I have installed it and I know it works! The carriers are
provided the device OS by RIM. The carrier decides when or if it will be released. My
carrier is Verizon Wireless according to every article I have read VZW
tested it and decided not to release it. This was in July i beleive. I
wouldn't be surprised if they released it tommorrow.
Secondly,
Touchscreen
issue. Occasionally the screen refuses to respond to any pressing, no
matter what and where you press on the screen it does one and one thing
only - exits to home screen, the only way to overcome this - have to
spam the menu button about 20-30 times to get the screen to respond
again.
I have the 9530 and the
9550 I have seen the problembut very rarely. Personally I would pull the
battey rather than keep hammering at a key.
Thirdly,
There
is a constant issue with BBM - occasionally after receiving a BBM msg
from someone you are unable to open the chat at all, even if you delete
the chat you are still unable to BBM that individual, the only way to
overcome it - reboot the phone.
Please post back and tell us what version of BB messenger you have installed and what version of device OS you are running.
Fourthly,
Hang
up / answer call buttons refusing to work occasionally, this really
isn't funny when you're receiving an important business call and
listening to your phone ring in your face while spamming the answer
button or the touchscreen answer button to no avail until the call ends,
the only way to overcome this issue is once again after you've missed
the call spam the menu button until the keys decide to start functioning
again.
It's begging to sound
like your device may be periodically low on memory. I will attach a link
at the bottom that will give you some great tips on maximizing your
memory usage. Four of the most basic and easiest ways to save memory is
to exit applications correclty. 1) Every program has a
menu>close>exit option. Users who use the escape key or the red
key leave applicatons open.
2) Using a
media card for storing files. Device memory is flash or dynamic,
allocated where needed. Using device memory to store files means you
have less dynamic memory to allocate and have perfomance issues as a
result. 3) Make a daily habit of cleaning the browser cache
surpising
how many users don't ever do this. 4) I recommend highly a battery pull
at least once a day. It's simply the best way to reset the device.
Fifth,
Unbelievable,
this issue has been reported first time nearly 3 years ago and until
today there is no fix from BB?!?!?!?!? Sync with gmail. When you sync
with gmail all your contacts are no longer "all" contacts, they are now
contacts in "[email protected]" contact list. The best part is - if you
change your gmail account or wish to sync with another account - you
can't move those "[email protected]" contact list - the new sync is a new
contact list.
I got bit by that dog as well! I will attach links for disablig the contacts and calendar sync.
Right
now i have my contact list in a state that i can no longer comprehend -
sync is on for the new email account and all my contacts are in that
email's contact list, however, BB refuses to sync them and the option in
the contact list properties is "not available", while in the email
settings - it's all turned on and looking good... The lengthy solution
that BB presented via wiping the phone is .... wiping the phone?
Seriously?
I didn't wipe my device I
deleted the contacts data base and did a one way sync from Outlook to
the device. I'll see if I can find a couple of post on it. I found a
"down and dirty" workaround before i learned how to prevent it. You can
set your Gmail account to you can "point" to group that you want to sync
contacts with. You then wittle away with some filters to narrow it
down. I have 2 Gmail accounts by using the groups and filters all they
looked for was each other!
Sixth,
Reception, full bar drops to zero in a split second any time
To
my left is a window where I can see a cell tower. I swivle my deskk
chair to the right and lose a bar immediately, for about 4 seconds. I
think it's the nature of the beast, not much to do there.
Seventh,
Videos recorded are apparently in "unrecognized format" once in a while
I
have had this happen several times, and have read posts about it as
well. In my case it "operator error" for the most part. I wasn't being
patient when saving and replaying the video.
One of the main causes I see is the video file isbeing saved to the device rather than the media card.
The list goes on.
This
model has been out in the market for a long enough time for any company
to hotfix the issues, what is BB doing about this? From the RESULT that
i have seen in the last year - nothing.
This isn't my
personal issue - if you would like to check around it is nearly
impossible to sell off this phone to even a second hand shop, they won't
offer you more than 30-50 USD for this model for the simple fact - it
is this bad and everyone knows it.
$30-$50 really? How many can you get your hands on I'll pay the shjipping from my end....
I'm sorry, lost my train of thought there, Now where were we? :smileyvery-happy:
As
much as i would like to keep my faith in BB - i am beyond disappointed
now and have no choice but to switch to either android or iphone simply
because this is the only model from BB that has big touchscreen without
wasting space for those tiny keys.
Bifocals
isn't just knickname, it's a condtion! The reason the 9550 is perfect
for me is I can see the screen and the keyboard clearly. Have you seen
the ads for the Monaco (Storm 3)? Looks pretty promising bigger screen,
faster processor running OS 6.0. and maybe the trackpad will fall off in the design phase.
Please give the links a read and if we can help let us know.
(I'm going to login to Verizon and see if OS 6.0 snuck out.....:smileyvery-happy:
Thanks,
Bifocals
KB19271How to disable Google Mail contact synchronization
KB24205How to disable calendar synchronization with Gmail
KB23767 Unable to play back a YouTube video on the BlackBerry smartphone using a Wi-Fi connection
Click Accept as Solution for posts that have solved your issue(s)!
Be sure to click Like! for those who have helped you.
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What do you think about the html5?

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mainly because the html5 can take out of the market technology ( flex ).
thanks for the opinion!!!
[email protected]

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Here's someone's take on HTML5, a non-Adobe perspective, from a Silverlight developer. I thought this would be interesting to mention. Not sure I agree 100% with everything said (IE may not be most used browser and I don't believe in DRM), but it's an interesting read anyway:
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The developer story: nothing in the HTML + JS world comes close to the awesome Visual Studio and Expression Blend tools. Javascript is cool for small apps, but cannot hold a candle to C# when it comes to serious development. Fighting with browser and OS incompatilities takes up a huge amount of time for any HTML website or web app - with Silverlight you don't have this.
Just compare what the best HTML / Ajax company in the world (Google) did with maps, and what MS did to see the difference. Go tohttp://maps.google.com/ (watch out - the Streetview part is in Flash, not Ajax), and compare it to http://www.bing.com/maps/explore/. That is the difference I am talking about.
Of course he means (or should have meant) Flex/Flash rather than just Flash. As for the GWT and other AJAX fanboys who I guess think browser compatibility problems are going to be a thing of the past (or won't be a drag on corporate bottom lines - haha), it makes you wonder what other wild fantasies they're envisioning for the future. Next they'll come and tell us XML-based protocols are going to be as fast as AMF...

Sorry, Flagfox has encountered a problem. Please copy the report below and post it on our forums with a detailed explanation of what you were doing at the time so we can attempt to fix your issue. (English please) Flagfox version null (missing IPDB!)

Sorry, Flagfox has encountered a problem. Please copy the report below and post it on our forums with a detailed explanation of what you were doing at the time so we can attempt to fix your issue. (English please)
Flagfox version null (missing IPDB!)
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EXCEPTION THROWN: TypeError: ExtensionManager.getItemForID(id) is null
STACK TRACE: startup()@file:///C:/Documents%20and%20Settings/Vanessa%20Ecret/Programdata/Mozilla/Firefox/Profiles/9eyewkfc.default/extensions/%7B1018e4d6-728f-4b20-ad56-37578a4de76b%7D/chrome/flagfox/modules/flagfox.jsm:40
([object ChromeWindow])@file:///C:/Documents%20and%20Settings/Vanessa%20Ecret/Programdata/Mozilla/Firefox/Profiles/9eyewkfc.default/extensions/%7B1018e4d6-728f-4b20-ad56-37578a4de76b%7D/chrome/flagfox/modules/flagfox.jsm:160
Flagfox_loadForThisWindow([object Event])@chrome://flagfox/content/overlay.xul:16
BROWSER: Mozilla Firefox 3.6.6/20100625231939 (Gecko 1.9.2.6/20100625231939) using locale en-US on WINNT x86-msvc
This error and a Flagfox preferences dump has been sent to Tools -> Error Console. Please report this and any related errors so we can investigate your problem. Conversely, if you don't report this then it probably won't get fixed.
== i was update

Sorry, the Flagfox extension has encountered a problem. The following error output and a Flagfox preferences dump has been sent to Tools -> Error Console.
FLAGFOX VERSION: 4.1.x (missing IPDB!)
ERROR MESSAGE: Fatal Flagfox startup error!
EXCEPTION THROWN: TypeError: addon is null
STACK TRACE:
(null)@resource://flagfox/flagfox.jsm:70
safeCall((function (addon) {try {FlagfoxVersion = addon.version;var ip4db = addon.getResourceURI(IPv4DBfilename).QueryInterface(Components.interfaces.nsIFileURL).file;var ip6db = addon.getResourceURI(IPv6DBfilename).QueryInterface(Components.interfaces.nsIFileURL).file;ipdb.init(ip4db, ip6db);checkIPDBage();ready = true;} catch (e) {handleStartupError(e);}}),null)@resource://gre/modules/AddonManager.jsm:48
([object Object])@resource://gre/modules/AddonManager.jsm:897
AOC_callNext()@resource://gre/modules/AddonManager.jsm:118
(null)@resource://gre/modules/AddonManager.jsm:892
PL_getAddon("{1018e4d6-728f-4b20-ad56-37578a4de76b}",(function (aAddon) {if (aAddon) {safeCall(aCallback, aAddon);} else {aCaller.callNext();}}))@resource:///modules/PluginProvider.jsm:79
callProvider([object Object],"getAddonByID",null,"{1018e4d6-728f-4b20-ad56-37578a4de76b}",(function (aAddon) {if (aAddon) {safeCall(aCallback, aAddon);} else {aCaller.callNext();}}))@resource://gre/modules/AddonManager.jsm:76
([object Object],[object Object])@resource://gre/modules/AddonManager.jsm:888
AOC_callNext()@resource://gre/modules/AddonManager.jsm:124
(null)@resource://gre/modules/AddonManager.jsm:892
(null)@resource:///modules/XPIProvider.jsm:3047
([object Array])@resource:///modules/XPIProvider.jsm:4864
(0)@resource:///modules/XPIProvider.jsm:3867
BROWSER: Mozilla Firefox 7.0.1 (Gecko 7.0.1 / 20110928134238)
OS: Windows NT 6.1 (WINNT x86-msvc windows)
LOCALE: en-us content / en-us UI / en-us OS
Select and copy the error report above. In order to fix this problem for you and others, please read and follow the troubleshooting and bug reporting instructions on the Flagfox support forums. Please post an abundance of information with any error reports, namely what you were doing at the time that may have triggered this. (English please)

What is so "Pro" about the MacBook Pro?

"Pro" is short for professional and the Apple brand has been synonymous with creative professionals for at least 20 years... I know, asI am one of them.
Now, the MAC PRO (tower) is no doubt, a professional grade machine. With 4 hard drives, 2 DVD drives, 4 expansion bays, 5 USB ports and 4 Firewire ports, and a whopping 128GB RAM, I'd say it lives up to the name "Pro". This machine IS the industry standard in film editing, recording studios, graphic design, ect... The one catch, is that it's not portable...
In come the MAC BOOK PRO. It's lightweight and has excellent battery life which is ideal for portability.
Now here's what I'm getting at: When you're on the road, at a meeting, or working in the field, you're probably not going to need all of the hardware of the Mac Pro, but only 2 USB ports? That sounds like a joke to me!
Say you meet someone at a cafe and you decide to transferring some files from your USB drive to his... That's it, you're done for USB ports. You can't even can't grab a charge for your phone, your ipad, plug in a digital camera or whatever because it only has 2 USB ports. And it really annoys me when I see these PC guys with laptops half the price of a MacBook and they're sitting there with all kinds of stuff plugged in. Notebooks like the Inspiron's and ASUS have 5 USB ports... FIVE!!!
So I ask you, "what's so pro about the MacBook Pro?" Having to constantly plug and unplug peripherals is quite amateur to me.

Melophage wrote:
rick268,
the “Pro” in MacBook Pro was in comparison to the “Pro-less” MacBook. If the two USB ports on a MacBook Pro don’t suffice for your needs, then you can either bring along a powered USB hub, or you can simply not get a MacBook Pro — get one of its competitors instead, which has the number of USB ports which you need.
I know I can get a USB hub, or better yet, I've been looking into a thunderbolt hub- I just wish I didn't have to sacrifice ports in Apple's conquest to make the thinnest laptop in existance.

Creative Support. What R U Doing About The Firmware Update Iss

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