Creative T4 wierd behaviour, help wanted from another owner please

Hi there
Got a set of these a month ago. If you alter the volume with the remote, the unit then responds to any other IR remote when you press and hold a key down. Eventually got the unit replaced under warranty to find the new unit does the exact same thing. I am looking for a helpful T4 owner to try to replicate this please.
If anyone could please do the following and report back, it would help a lot....
Set the T4 to digital input
Reduce the volume to zero using the creative remote
Increase the volume slightly using the creative remote
Point a different remote at the unit and press and hold a key
On mine the volume increases and the orange light flashes indicating it is receiving a signal.
This behaviour can be cancelled by pressing a key other than volume on the creative remote.
My thinking is that the chances of 2 units having the same fault is quite small and am wondering if this is a design fault.
Many thanks in advance to anyone who can help.

I thought I would post my thoughts on Creative as a company. I purchased their flagship speaker system back in February and the system has a fault with the remote volume control. Communication with Creative CS is slow and laborious but eventually they offer a firmware update that renders the speakers inoperable. I am requested to send the speakers back which are replaced with a set that has the exact same problem. I have been waiting ever since for a reply from the so called technical people.
My thoughts are 2 sets with the exact same problem is far more than coincidence. It is not my environment that is to blame as I have tested the speakers in different buildings (work and home), same problem. I have tried to communicate this to Creative but at every point, I am just told to be patient. I have had the speakers too long now to return and as yet, no one can or wants to answer my question.
My point is be very careful buying Creative products, especially the T4 speaker system. If you need help, I'm sorry to say, the assistance is very poor.
I feel sorry for the poor bloke within Creative who is acting as the go between on this one. He seems a nice chap but I think he is experiencing the same thing as I am, in that no one seems to care about the customer.
I had expected much better from Creative and their flagship product.

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