Creative Troubleshooting | Crashing when on lap | Panic report included

It sounds crazy / amateurish, however, over the course of the past two months I've been having RAM / Freezing / Crashing / Three-Beeps-of-Death issues. Over the past two weeks, I've been paying close attention to just when this is happening. It never happens while the MBP is set on a table or other solid, level surface. When I take the laptop onto my lap, boom, freezing, crashing, three beeps.
I've taken the MBP to the Genius bar twice. First visit, the hard drive was wiped, OS 10.6 was reinstalled and all was well. Until I took it off the table again. I've run diagnostics myself (Rember, Tech Tool Pro, Disk Utility, etc...) and everything comes up happy. I've removed and reinstalled the RAM (1 stick of 4GB Crucial Memory, 1 stick of 4GB original apple memory) with no change.
My thoughts are that there is a loose connection someplace between the RAM module and whatever it connects to (the logic board?). This is where my understanding of the innards of my Mac end and where your knowledge and creative troubleshooting begin. Crash report from last crash (about an hour ago) is included. Any thoughts?
Interval Since Last Panic Report: 196955 sec
Panics Since Last Report:          1
Anonymous UUID:                    D4223329-C889-4B51-BDEC-495ACAF5066C
Tue Nov 6 10:18:22 2012
panic(cpu 6 caller 0xffffff80002d1208): Kernel trap at 0xffffff80004ab0bd, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000006, CR3: 0x000000010d80a000, CR4: 0x0000000000040660
RAX: 0xffffff801439ba18, RBX: 0xffffff8013ea9f70, RCX: 0xffffff80155bd1c8, RDX: 0xffffff80a88b505c
RSP: 0xffffff80e5d0b2f0, RBP: 0xffffff80e5d0b310, RSI: 0x0000000000000001, RDI: 0xffffff8013ea9f70
R8: 0xffffff80e5d0b360, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff80004b5d44
R12: 0x0000000000000000, R13: 0xffffff801300f058, R14: 0x0000000000000001, R15: 0x0000000000000001
RFL: 0x0000000000210202, RIP: 0xffffff80004ab0bd, CS: 0x0000000000000008, SS: 0x0000000000000000
Error code: 0x0000000000000000
Backtrace (CPU 6), Frame : Return Address
0xffffff80e5d0af90 : 0xffffff8000204d15
0xffffff80e5d0b090 : 0xffffff80002d1208
0xffffff80e5d0b1e0 : 0xffffff80002e3f4a
0xffffff80e5d0b1f0 : 0xffffff80004ab0bd
0xffffff80e5d0b310 : 0xffffff8000249388
0xffffff80e5d0b350 : 0xffffff80002524c8
0xffffff80e5d0b380 : 0xffffff80004b54f3
0xffffff80e5d0b3c0 : 0xffffff80004b557b
0xffffff80e5d0b3d0 : 0xffffff80004aacf2
0xffffff80e5d0b3f0 : 0xffffff80004ac6a1
0xffffff80e5d0b440 : 0xffffff80004ac877
0xffffff80e5d0b460 : 0xffffff800024901f
0xffffff80e5d0b4d0 : 0xffffff800047402a
0xffffff80e5d0b530 : 0xffffff800047bf42
0xffffff80e5d0b880 : 0xffffff800047a646
0xffffff80e5d0bab0 : 0xffffff800047b154
0xfffff&80e5d0bf40 : 0xffffff80004e8168
0xffffff80e5d0bfa0 : 0xffffff80002e4874
BSD process name corresponding to current thread: launchd
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: MacBookPro8,2 (Mac-94245A3940C91C80)
System uptime in nanoseconds: 778978240044
unloaded kexts:
(none)
loaded kexts:
com.apple.filesystems.autofs          2.1.0 - last loaded 28725026960
com.apple.driver.AppleTyMCEDriver          1.0.2d2
com.apple.driver.AGPM          100.12.31
com.apple.driver.AppleHWSensor          1.9.3d0
com.apple.driver.AudioAUUC          1.57
com.apple.driver.AppleUpstreamUserClient          3.5.7
com.apple.driver.AppleMikeyHIDDriver          1.2.0
com.apple.driver.AppleMCCSControl          1.0.26
com.apple.driver.AppleIntelPenrynProfile          17
com.apple.Dont_Steal_Mac_OS_X          7.0.0
com.apple.driver.AppleMikeyDriver          2.0.8f3
com.apple.kext.ATIFramebuffer          6.4.2
com.apple.driver.AppleIntelHDGraphics          6.4.2
com.apple.driver.AppleIntelNehalemProfile          11
com.apple.driver.AudioIPCDriver          1.1.6
com.apple.driver.AppleHDA          2.0.8f3
com.apple.ATIRadeonX3000          6.4.2
com.apple.driver.SMCMotionSensor          3.0.1d2
com.apple.iokit.AppleBCM5701Ethernet          3.0.8b2
com.apple.driver.AppleIntelMeromProfile          19
com.apple.driver.AppleMuxControl          3.0.17
com.apple.driver.AirPort.Brcm4331          433.11,5
com.apple.driver.ACPI_SMC_PlatformPlugin          4.7.0a1
com.apple.driver.AppleLPC          1.5.1
com.apple.driver.AppleBacklight          170.0.48
com.apple.kext.AppleSMCLMU          1.5.2d10
com.apple.driver.AppleIntelSNBGraphicsFB          6.4.2
com.apple.driver.AppleUSBTCButtons          201.6
com.apple.driver.AppleUSBTCKeyEventDriver          201.6
com.apple.driver.AppleUSBTCKeyboard          201.6
com.apple.driver.AppleIRController          303.8
com.apple.iokit.SCSITaskUserClient          2.6.9
com.apple.driver.AppleUSBHub          4.2.5
com.apple.iokit.IOAHCIBlockStorage          1.6.6
com.apple.driver.AppleFWOHCI          4.7.7
com.apple.BootCache          31.1
com.apple.driver.AppleSDXC          1.0.4
com.apple.driver.AppleUSBEHCI          4.2.6
com.apple.driver.AppleSmartBatteryManager          160.0.0
com.apple.driver.AppleEFINVRAM          1.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1
com.apple.driver.AppleAHCIPort          2.2.0
com.apple.driver.AppleUSBUHCI          4.2.5
com.apple.driver.AppleACPIButtons          1.3.6
com.apple.driver.AppleRTC          1.3.1
com.apple.driver.AppleHPET          1.5
com.apple.driver.AppleSMBIOS          1.7
com.apple.driver.AppleACPIEC          1.3.6
com.apple.driver.AppleAPIC          1.4
com.apple.driver.AppleIntelCPUPowerManagementClient          142.6.0
com.apple.security.sandbox          1
com.apple.security.quarantine          0
com.apple.nke.applicationfirewall          2.1.14
com.apple.driver.AppleIntelCPUPowerManagement          142.6.0
com.apple.driver.AppleProfileReadCounterAction          17
com.apple.driver.AppleProfileTimestampAction          10
com.apple.driver.AppleProfileThreadInfoAction          14
com.apple.driver.AppleProfileRegisterStateAction          10
com.apple.driver.AppleProfileKEventAction          10
com.apple.driver.AppleProfileCallstackAction          20
com.apple.iokit.IOSurface          74.2
com.apple.iokit.IOBluetoothSerialManager          2.4.5f3
com.apple.iokit.IOSerialFamily          10.0.3
com.apple.driver.AppleHDAHardwareConfigDriver          2.0.8f3
com.apple.driver.DspFuncLib          2.0.8f3
com.apple.iokit.IOAudioFamily          1.8.3fc2
com.apple.kext.OSvKernDSPLib          1.3
com.apple.driver.AppleSMBusController          1.0.10d0
com.apple.iokit.IOFireWireIP          2.0.4
com.apple.iokit.AppleProfileFamily          41
com.apple.driver.AppleHDAController          2.0.8f3
com.apple.iokit.IOHDAFamily          2.0.8f3
com.apple.driver.ApplePolicyControl          3.0.17
com.apple.driver.AppleGraphicsControl          3.0.17
com.apple.iokit.IO80211Family          320.1
com.apple.iokit.IONetworkingFamily          1.10
com.apple.driver.IOPlatformPluginFamily          4.7.0a1
com.apple.driver.AppleSMBusPCI          1.0.10d0
com.apple.driver.AppleBacklightExpert          1.0.2
com.apple.iokit.IONDRVSupport          2.2.1
com.apple.driver.AppleSMC          3.1.0d5
com.apple.driver.AppleThunderboltEDMSink          1.1.3
com.apple.driver.AppleThunderboltEDMource          1.1.3
com.apple.driver.AppleThunderboltDPOutAdapter          1.5.9
com.apple.kext.ATI6000Controller          6.4.2
com.apple.kext.ATISupport          6.4.2
com.apple.iokit.IOGraphicsFamily          2.2.1
com.apple.driver.AppleThunderboltDPInAdapter          1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily          1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController          2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController          2.4.5f3
com.apple.iokit.IOBluetoothFamily          2.4.5f3
com.apple.driver.AppleUSBMultitouch          207.7
com.apple.iokit.IOUSBHIDDriver          4.2.5
com.apple.driver.AppleUSBMergeNub          4.2.5
com.apple.driver.AppleUSBComposite          3.9.0
com.apple.driver.XsanFilter          402.1
com.apple.iokit.IOSCSIMultimediaCommandsDevice          2.6.9
com.apple.iokit.IOBDStorageFamily          1.6
com.apple.iokit.IODVDStorageFamily          1.6
com.apple.iokit.IOCDStorageFamily          1.6.1
com.apple.driver.AppleThunderboltNHI          1.3.2
com.apple.iokit.IOThunderboltFamily          1.7.4
com.apple.iokit.IOAHCISerialATAPI          1.2.6
com.apple.iokit.IOSCSIArchitectureModelFamily          2.6.9
com.apple.iokit.IOUSBUserClient          4.2.4
com.apple.iokit.IOFireWireFamily          4.2.7
com.apple.driver.AppleFileSystemDriver          2.0
com.apple.iokit.IOAHCIFamily          2.0.7
com.apple.iokit.IOUSBFamily          4.2.6
com.apple.driver.AppleEFIRuntime          1.4.0
com.apple.iokit.IOHIDFamily          1.6.6
com.apple.iokit.IOSMBusFamily          1.1
com.apple.security.TMSafetyNet          6
com.apple.kext.AppleMatch          1.0.0d1
com.apple.driver.DiskImages          289
com.apple.iokit.IOStorageFamily          1.6.3
com.apple.driver.AppleACPIPlatform          1.3.6
com.apple.iokit.IOPCIFamily          2.6.8
com.apple.iokit.IOACPIFamily          1.3.0

Globalksp wrote:
It sounds crazy / amateurish, however, over the course of the past two months I've been having RAM / Freezing / Crashing / Three-Beeps-of-Death issues. Over the past two weeks, I've been paying close attention to just when this is happening. It never happens while the MBP is set on a table or other solid, level surface. When I take the laptop onto my lap, boom, freezing, crashing, three beeps.
Three beeps is a RAM issue, I think your RAM socket on the logicboard is ever so loose, thus causing this to occur.
I've removed and reinstalled the RAM (1 stick of 4GB Crucial Memory, 1 stick of 4GB original apple memory) with no change.
Perhaps the two RAM types are slightly out of spec from one another.
Usually Apple RAM is in two sticks to fill both slots on the machine, so you should have had 2 -2GB sticks which you needed to buy 2- 4GB matching spec modules from Crucial.
However I could be wrong, the Early 2011's did come with 2 -2GB modules, at least my machine did which I swapped for 2 -8GB modules from Crucial.
From my understanding with 64 bit machines two banks have to be filled with matching modules, you only have one Apple 4GB module, so it didn't come from the machine originally? Or did you swap one 4GB Apple for a 4GB Crucial when your machine came with 8GB total?

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- Downloaded and repaired the C++ Redistributable package;
- Set folder permission of the project folder to Everyone;
- Download DebugDiag 1.1 and inspect the crash dump for any problems. I am not very familiar with this, thus I can't tell if there's a problem here.
This software comes with the error:
Error In devenv__PID__1076__Date__08_02_2011__Time_12_42_42PM__68__Second_Chance_Exception_C0000005.dmp the assembly instruction at GdiPlus!ScanOperation::Blend_sRGB_sRGB_MMX+4a in C:\WINDOWS\WinSxS\x86_Microsoft.Windows.GdiPlus_6595b64144ccf1df_1.0.6002.22509_x-ww_c7dad023\GdiPlus.dll from Microsoft Corporation has caused an access violation exception (0xC0000005) when trying to read from memory location 0x00000000 on thread 0
My environment:
Windows XP SP3
Visual Studio 2010 Professional
Crystal Reports Version 13.0.1 (latest version)
Database, IDAPI DLL (Borland database).
Please let me know how I can resolve this problem.
Kind Regards,
Marcel

mmmm Very interesting....
We know GDIPlus has bugs in it, I've logged a few bugs now for font rendering issues and each time the Developers come back and say it's a bug in Microsoft's GDIPlus and we can't work around it.
I've never heard of this happening by simply moving the mouse over the viewer. Sorry I assumed it was as we have noted in the Kbase articles. It was one of those strange tasks when quickly moving the mouse over the report objects....
Looking over our code we hook into the mouse events and which is also part of the Video drivers in a low level so it's likely a combination of your video card drivers and hardware.
What Video card are you using and have you tried updating them?
A great tool is called BelArc Advisor, and it's free, to scan your hardware and get all of the info.
If it's that bad and you are still having problems after updating your video card drivers I suggest you log a case with Microsoft to look into the issue. We can get the PDB's for you if they need them to help debug the problem.
Thanks
Don
PS - Unfortunately the 2 guys who have done most of the work with the mouse movement problem are off on holidays for a few weeks but likely this is the same problem, just more severe in your case.

Illustrator CS6 creative cloud crashes when saving

I downloaded Illustrator as part of my creative cloud subscription.
Today when I opened a file I worked on for hours last night, an error message with a lot of unreadable characters showed up. I relaunched it and redid the work. Then I went to save, and it crashed with the same error message.
Then it asked me to sign in, saying I was using a trial version, even though I was signed in and had been using it. So I sign in again, make the changes again, save, and it crashes again. When I open the file, the layers have been altered so that everything is now on one layer.
This is crazy and is costing me a lot of valuable work.
Please help.

Hey Everyone.
Mylenium and Designer - Im using Mac OSX Lion, CS6 downloaded from Creative Cloud. I can send a snapshot of the error message when I get back into the office. In terms of workflow, I had worked all night on a project, saved it and had no issue. The next day when I went to open the file it gave an error message which I'll send and then prompted me to login and now said I was using a trial version. I logged in again, recreated the work I had done, and when I went to save it, the same error message came up, and it again said I was in a trial version and wasnt logged in. I logged in again, it worked, and when I opened the file the layers had all been rearraged so that essentially all my assets were on a single layer. Thats when I started reaching out to support.
Wade - not sure your question is necessarily the obvious question, nor where your assumptions about what I did and didnt do are coming from, but since you asked, I contacted support 3 times before coming on here, and they were a dead end. First I called phone support, had them call me back, and the overseas call center was a series of unrelated questions followed by a disconnection. Chat support started to help me, but after asking two questions, also seemingly unrelated, told me I would have to call phone support for this issue. I called them a second time, explained the issue in detail, was told they needed 3-4 minutes to research the issue. I waited 40 minutes on hold before hanging up.
Thanks for the help.

Dreamweaver CS5.5 crashes when saving link checker report in Results Window

Select Top level of site. Right click. Select:Check Links > Entire Local Site.
Report completes and displays in Results Window.
Can scroll through the onscreen report and view Broken Links, External Links, and Orphan Files.
However, when try to save, Dreamweaver crashes.
Multiple users on my team with their own instances of Dreamweaver have experienced the same result.
Have tried recreating preferences folder, rebooting, etc. etc.
Any other ideas as how to proceed?
Thanks

Hi,
Exactly the same problem here. Started using Find and Replace on a html file which loads 2 css and 2 js files. Find and replace slows the program and finally it hangs. Restarting (and loosing all your prev work) worked a couple of times and then DW hangs when starting up. I couldn't do anything anymore.
The solution, for me, was starting DW and immediately pressing the shift key. In that way DW opens clean, without the prev files.
Up and running again.

Oracle crashes when trying to pull reports into Excel

We are using Oracle 806 with Designer 2000 to pull reports into excel (office 2003).
Here is the issue, when we try to pull the report into Excel the report pulls and it puts it in the tmapps/files folder, but excel does not open and oracle crashes.
We also tested it with office 07 with the same results.
What could be causing this?
Let me know if there is any other information I can provide to help you help me.
thank you!

If by "oracle crashes" you mean the DB, then there are trace/dump files that the DBA can find that will help to identify the cause of the crash. If you mean Designer, I have no experience there.
Regardless, consider newer versions/alternatives to both since they are both very dated (10 years at least) by this point.

Frequent Kernel Panic, Panic report included

Hi,
I'm having frequent kernel panics, not sure what is causing them, recently had to repair the SSD as the number of free block was corrupt but the disk is now healthy.
Thanks for any help
Anonymous UUID: ---
Thu Jun 19 19:10:02 2014
panic(cpu 4 caller 0xffffff80112dbf5e): Kernel trap at 0xffffff80112a33c8, type 13=general protection, registers:
CR0: 0x0000000080010033, CR2: 0x00007fff76e647c0, CR3: 0x000000005c68b068, CR4: 0x00000000001606e0
RAX: 0x0000ff000000ff00, RBX: 0xffffff8032709510, RCX: 0x0000000040000800, RDX: 0x0000000000000000
RSP: 0xffffff81f363bd20, RBP: 0xffffff81f363bd50, RSI: 0x000000000e54d000, RDI: 0xffffff8033b33c40
R8: 0x0000000000000000, R9: 0xffffff81f363bed0, R10: 0x0000000034f29cec, R11: 0x00000000186978cb
R12: 0xffffff8033b33c40, R13: 0xffffff8033b33c40, R14: 0x000000000e54d000, R15: 0xffffff8033b33c40
RFL: 0x0000000000010282, RIP: 0xffffff80112a33c8, CS: 0x0000000000000008, SS: 0x0000000000000000
Fault CR2: 0x00007fff76e647c0, Error code: 0x0000000000000000, Fault CPU: 0x4
Backtrace (CPU 4), Frame : Return Address
0xffffff81f308ddf0 : 0xffffff8011222fa9
0xffffff81f308de70 : 0xffffff80112dbf5e
0xffffff81f308e040 : 0xffffff80112f3456
0xffffff81f308e060 : 0xffffff80112a33c8
0xffffff81f363bd50 : 0xffffff801127810e
0xffffff81f363bf20 : 0xffffff80112dc39c
0xffffff81f363bfb0 : 0xffffff80112f335b
BSD process name corresponding to current thread: BezelUIServer
Mac OS version:
13D65
Kernel version:
Darwin Kernel Version 13.2.0: Thu Apr 17 23:03:13 PDT 2014; root:xnu-2422.100.13~1/RELEASE_X86_64
Kernel UUID: ADD73AE6-88B0-32FB-A8BB-4F7C8BE4092E
Kernel slide: 0x0000000011000000
Kernel text base: 0xffffff8011200000
System model name: MacBookPro11,2 (Mac-3CBD00234E554E41)
System uptime in nanoseconds: 1323874037043
last loaded kext at 254564076351: com.apple.driver.AppleIntelMCEReporter 104 (addr 0xffffff7f92120000, size 49152)
last unloaded kext at 319870049200: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f92112000, size 57344)
loaded kexts:
com.Cycling74.driver.Soundflower 1.6.6
com.apple.driver.AppleBluetoothMultitouch 80.14
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.4f1
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.driver.AppleGraphicsDevicePolicy 3.5.26
com.apple.driver.AudioAUUC 1.60
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AGPM 100.14.15
com.apple.driver.ApplePlatformEnabler 2.0.9d1
com.apple.driver.X86PlatformShim 1.0.0
com.apple.driver.AppleIntelHD5000Graphics 8.2.6
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHDA 2.6.1f2
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleThunderboltIP 1.1.2
com.apple.driver.AppleBacklight 170.3.5
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleCameraInterface 4.26.0
com.apple.driver.AppleIntelFramebufferAzul 8.2.6
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.driver.AppleUSBCardReader 3.4.1
com.apple.driver.XsanFilter 404
com.apple.BootCache 35
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleUSBHub 666.4.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.iokit.IOAHCIBlockStorage 2.5.1
com.apple.driver.AppleAHCIPort 3.0.0
com.apple.driver.AirPort.Brcm4360 831.21.63
com.apple.driver.AppleUSBXHCI 677.4.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.security.quarantine 3
com.apple.nke.applicationfirewall 153
com.apple.driver.AppleBluetoothHIDKeyboard 170.15
com.apple.driver.AppleHIDKeyboard 170.15
com.apple.driver.IOBluetoothHIDDriver 4.2.4f1
com.apple.driver.AppleMultitouchDriver 245.13
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.iokit.IOBluetoothFamily 4.2.4f1
com.apple.iokit.IOSurface 91.1
com.apple.driver.DspFuncLib 2.6.1f2
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.7fc2
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.4f1
com.apple.driver.AppleHDAController 2.6.1f2
com.apple.iokit.IOHDAFamily 2.6.1f2
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.driver.AppleGraphicsControl 3.5.26
com.apple.AppleGraphicsDeviceControl 3.5.26
com.apple.iokit.IOAcceleratorFamily2 98.20
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMC 3.1.8
com.apple.driver.IOPlatformPluginFamily 5.7.0d11
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleUSBMultitouch 240.9
com.apple.iokit.IOUSBHIDDriver 660.4.0
com.apple.driver.AppleThunderboltDPInAdapter 3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5
com.apple.iokit.IOUSBMassStorageClass 3.6.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.6
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.6
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 656.4.1
com.apple.iokit.IOUSBUserClient 660.4.2
com.apple.driver.AppleThunderboltNHI 2.0.1
com.apple.iokit.IOThunderboltFamily 3.2.7
com.apple.iokit.IOAHCIFamily 2.6.5
com.apple.iokit.IO80211Family 630.35
com.apple.driver.mDNSOffloadUserClient 1.0.1b5
com.apple.iokit.IONetworkingFamily 3.2
com.apple.driver.AppleEFINVRAM 2.0
com.apple.iokit.IOUSBFamily 677.4.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.TMSafetyNet 7
com.apple.security.sandbox 278.11
com.apple.kext.AppleMatch 1.0.0d1
com.apple.iokit.IOReportFamily 23
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.pthread 1
com.apple.kec.corecrypto 1.0

Thanks for the very good link. I also posted this on the OS 10.4 discussion and many of same things on this link looked appropriate. Certainly disabling extensions seemed to make the box behave but that limited my ability to do lots of things and it was not obvious how to turn on each extension one at a time. There were no other oddball peripherals attached. Various hardware tests using memtest and Hardware Test looked very good. Finally, I disabled the silly iDisk thing (it was giving me a variety of snarky messages) and all of a sudden switching users (which was the standard mechanism to crash the box) changed from a two minute proposition to about 4 seconds. So for now, I'm gonna blame this iDisk thing which I never use anymore anyway and which I understand seems to have been "deprecated". Beware the iDisk!!

VM crash when calling crystal report in java

=======
REPOST
=======
We experience a serious problem when try to develop a crystal report application that run at Sun Solaris 10. Our program is to export pdf from crystal report. The program will always got VM crash when open the crystal report or export the crystal report (but it's not 100% happened, it will always happen when we second time open the same report). I got no problem when run my program in the windows XP. May anyone help on it?
Below see the coding and the VM crash message:
reportDocument = new ReportClientDocument();
reportDocument.open(mSummaryReportName, 0);
String query = " SELECT BRCH_RPT_SUMM.NM_BRIEF_ACC, BRCH_RPT_SUMM.NM_PRAD, BRCH_RPT.DT_VAL_CURR, BRCH_RPT_SUMM.CD_ACC, BRCH_RPT_SUMM.NM_SHRT_ACC, BRCH_RPT_SUMM.IN_FUD_BRCH_WRN, BRCH_RPT_SUMM.CD_BTCH, BRCH_RPT_SUMM.ID_PRSN, BRCH_RPT_SUMM.CD_PRTR, BRCH_RPT_SUMM.IN_BRCH_SPRS " +
"FROM COMPLIANCE.BRCH_RPT BRCH_RPT INNER JOIN COMPLIANCE.BRCH_RPT_SUMM BRCH_RPT_SUMM ON ((BRCH_RPT.CD_BTCH=BRCH_RPT_SUMM.CD_BTCH) AND (BRCH_RPT.ID_PRSN=BRCH_RPT_SUMM.ID_PRSN)) AND (BRCH_RPT.CD_PRTR=BRCH_RPT_SUMM.CD_PRTR) " +
" WHERE BRCH_RPT_SUMM.IN_BRCH_SPRS='N' " +
"AND BRCH_RPT.cd_btch = '" + mBtchCd + "' " +
"and BRCH_RPT.cd_prtr = '" + mPrtrCd + "' " +
" and BRCH_RPT.id_prsn = " + mPrsnId;
Statement statement = mDb.getConnection().createStatement( ResultSet.TYPE_SCROLL_INSENSITIVE, ResultSet.CONCUR_READ_ONLY);
String tableAlias = reportDocument.getDatabaseController().getDatabase().getTables().getTable(0).getAlias();
ResultSet resultSet = statement.executeQuery(query);
reportDocument.getDatabaseController().setDataSource(resultSet, tableAlias , "resultsetTable");
byteArrayInputStream = (ByteArrayInputStream)reportDocument.getPrintOutputController().export(ReportExportFormat.PDF);
//Use the Java I/O libraries to write the exported content to the file system.
byteArray = new bytehttp://byteArrayInputStream.available();
//Create a new file that will contain the exported result.
file = new File(mReportExportPath);
fileOutputStream = new FileOutputStream(file);
byteArrayOutputStream = new ByteArrayOutputStream(byteArrayInputStream.available());
x = byteArrayInputStream.read(byteArray, 0, byteArrayInputStream.available());
byteArrayOutputStream.write(byteArray, 0, x);
byteArrayOutputStream.writeTo(fileOutputStream);
statement.close();
resultSet.close();
byteArrayInputStream.close();
byteArrayOutputStream.close();
fileOutputStream.close();
reportDocument.close();
An unexpected error has been detected by HotSpot Virtual Machine:
Internal Error (53484152454432554E54494D450E43505001A8 01), pid=28689, tid=1
Java VM: Java HotSpot(TM) Server VM (1.5.0_13-b05 mixed mode)
T H R E A D
Current thread (0x000386f0): JavaThread "main" threadin_Java, id=1
Stack: [0xffb7e000,0xffc00000), sp=0xffbfc690, free space=505k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V http://libjvm.so+0x70c3c4
V http://libjvm.so+0x4383b4
V http://libjvm.so+0x2fbde0
V http://libjvm.so+0x274bf4
C http://libthread.so.1+0x15bb4
C http://libthread.so.1+0xf80c
C http://libthread.so.1+0xf9bc
j java.util.HashMap.removeEntryForKey(Ljava/lang/Object;)Ljava/util/HashMap$Entry;+119
j java.util.HashMap.remove(Ljava/lang/Object;)Ljava/lang/Object;+2
j com.crystaldecisions.reports.reportdefinition.kv.a(Lcom/crystaldecisions/reports/queryengine/af;Lcom/crystaldecisions/reports/queryengine/af;Z)V+135
j com.crystaldecisions.reports.reportdefinition.datainterface.g.a(Lcom/crystaldecisions/reports/queryengine/ch;Lcom/crystaldecisions/reports/queryengine/ch;ZZ)V+229
j com.crystaldecisions.reports.reportdefinition.datainterface.g.a(Lcom/crystaldecisions/reports/queryengine/ch;Lcom/crystaldecisions/reports/queryengine/ch;ZZLcom/crystaldecisions/reports/queryengine/b/w;)V+235
j com.crystaldecisions.reports.reportdefinition.datainterface.g.a(Ljava/lang/String;Ljava/lang/String;Ljava/util/Map;Ljava/lang/String;Lcom/crystaldecisions/reports/reportdefinition/datainterface/a;)V+682
j com.crystaldecisions.reports.dataengine.bj.new()V+24
j com.crystaldecisions.reports.common.as.a(Lcom/crystaldecisions/reports/common/af;)V+96
j com.crystaldecisions.reports.common.ae.a(Lcom/crystaldecisions/reports/common/l;)V+20
j com.businessobjects.reports.sdk.b.w.a(Lcom/crystaldecisions/reports/reportdefinition/bi;Ljava/lang/Object;Ljava/lang/String;Ljava/lang/String;)V+207
j com.businessobjects.reports.sdk.b.w.int(Lcom/crystaldecisions/sdk/occa/report/lib/PropertyBag;Ljava/lang/String;)V+231
j com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(IILjava/lang/String;Lcom/crystaldecisions/client/helper/ISecurityContext;Lcom/crystaldecisions/xml/serialization/IXMLSerializable;)Lcom/crystaldecisions/proxy/remoteagent/ResultInfo;+3326
j com.crystaldecisions.proxy.remoteagent.x.a(Lcom/crystaldecisions/client/helper/ISecurityContext;Ljava/lang/String;IILcom/crystaldecisions/xml/serialization/IXMLSerializable;Lcom/crystaldecisions/proxy/remoteagent/j;)Lcom/crystaldecisions/proxy/remoteagent/ResultInfo;+70
j com.crystaldecisions.proxy.remoteagent.q.a(IILcom/crystaldecisions/xml/serialization/IXMLSerializable;Lcom/crystaldecisions/proxy/remoteagent/j;)Lcom/crystaldecisions/proxy/remoteagent/ResultInfo;+83
j com.crystaldecisions.sdk.occa.report.application.dd.a(IILcom/crystaldecisions/xml/serialization/IXMLSerializable;)Lcom/crystaldecisions/proxy/remoteagent/ResultInfo;+44
j com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(Ljava/lang/Object;Ljava/lang/String;Ljava/lang/String;Ljava/lang/Object;)V+284
j com.crystaldecisions.sdk.occa.report.application.DatabaseController.setDataSource(Ljava/sql/ResultSet;Ljava/lang/String;Ljava/lang/String;)V+5
j com.crystaldecisions.reports.sdk.DatabaseController.setDataSource(Ljava/sql/ResultSet;Ljava/lang/String;Ljava/lang/String;)V+7
j com.jpmorgan.awm.jfam.ptc.reporting.AnalysisExporter.exportReport()V+157
j com.jpmorgan.awm.jfam.ptc.reporting.EODReport.main([Ljava/lang/String;)V+744
v ~StubRoutines::call_stub
V http://libjvm.so+0x19b514
V http://libjvm.so+0x2dd44c
C java0x222c main0x1164

This is a problem of the VM itself. You will need to address the issue at SUN forums.

VM crash when calling crystal report in java (Unix)

We experience a serious problem when try to develop a crystal report application that run at Sun Solaris 9. Our program is to export pdf from crystal report. The program will always got VM crash when open the crystal report (but it's not 100% happened, it will always happen when we second time open the same report). I got no problem when run my program in the windows XP or another unix machine of Solaris 8. The report path is correct, but don't know why it will crash when open the report. May anyone help on it?
Below see the system log:
Jul 8 09:32:05 prospero genunix: [ID 269049 kern.notice] NOTICE: java[23499] at
tempt to execute non-executable data at 0x0 by uid 65639
Jul 8 09:33:04 prospero genunix: [ID 269049 kern.notice] NOTICE: java[23720] at
tempt to execute non-executable data at 0x0 by uid 65639
Jul 8 09:36:07 prospero genunix: [ID 269049 kern.notice] NOTICE: java[24335] at
tempt to execute non-executable data at 0x0 by uid 65639
Below see the java coding and the VM crash message:
reportDocument = new ReportClientDocument();
reportDocument.open(mSummaryReportName, 0); <=== always crash here
String query = " SELECT BRCH_RPT_SUMM.NM_BRIEF_ACC, BRCH_RPT_SUMM.NM_PRAD, BRCH_RPT.DT_VAL_CURR, BRCH_RPT_SUMM.CD_ACC, BRCH_RPT_SUMM.NM_SHRT_ACC, BRCH_RPT_SUMM.IN_FUD_BRCH_WRN, BRCH_RPT_SUMM.CD_BTCH, BRCH_RPT_SUMM.ID_PRSN, BRCH_RPT_SUMM.CD_PRTR, BRCH_RPT_SUMM.IN_BRCH_SPRS " +
"FROM COMPLIANCE.BRCH_RPT BRCH_RPT INNER JOIN COMPLIANCE.BRCH_RPT_SUMM BRCH_RPT_SUMM ON ((BRCH_RPT.CD_BTCH=BRCH_RPT_SUMM.CD_BTCH) AND (BRCH_RPT.ID_PRSN=BRCH_RPT_SUMM.ID_PRSN)) AND (BRCH_RPT.CD_PRTR=BRCH_RPT_SUMM.CD_PRTR) " +
" WHERE BRCH_RPT_SUMM.IN_BRCH_SPRS='N' " +
"AND BRCH_RPT.cd_btch = '" + mBtchCd + "' " +
"and BRCH_RPT.cd_prtr = '" + mPrtrCd + "' " +
" and BRCH_RPT.id_prsn = " + mPrsnId;
Statement statement = mDb.getConnection().createStatement( ResultSet.TYPE_SCROLL_INSENSITIVE, ResultSet.CONCUR_READ_ONLY);
String tableAlias = reportDocument.getDatabaseController().getDatabase().getTables().getTable(0).getAlias();
ResultSet resultSet = statement.executeQuery(query);
reportDocument.getDatabaseController().setDataSource(resultSet, tableAlias , "resultsetTable");
byteArrayInputStream = (ByteArrayInputStream)reportDocument.getPrintOutputController().export(ReportExportFormat.PDF);
//Use the Java I/O libraries to write the exported content to the file system.
byteArray = new bytehttp://byteArrayInputStream.available();
//Create a new file that will contain the exported result.
file = new File(mReportExportPath);
fileOutputStream = new FileOutputStream(file);
byteArrayOutputStream = new ByteArrayOutputStream(byteArrayInputStream.available());
x = byteArrayInputStream.read(byteArray, 0, byteArrayInputStream.available());
byteArrayOutputStream.write(byteArray, 0, x);
byteArrayOutputStream.writeTo(fileOutputStream);
statement.close();
resultSet.close();
byteArrayInputStream.close();
byteArrayOutputStream.close();
fileOutputStream.close();
reportDocument.close();
An unexpected error has been detected by HotSpot Virtual Machine:
Internal Error (53484152454432554E54494D450E43505001A8 01), pid=28689, tid=1
Java VM: Java HotSpot(TM) Server VM (1.5.0_13-b05 mixed mode)
T H R E A D
Current thread (0x000386f0): JavaThread "main" threadin_Java, id=1
Stack: [0xffb7e000,0xffc00000), sp=0xffbfc690, free space=505k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
V http://libjvm.so+0x70c3c4
V http://libjvm.so+0x4383b4
V http://libjvm.so+0x2fbde0
V http://libjvm.so+0x274bf4
C http://libthread.so.1+0x15bb4
C http://libthread.so.1+0xf80c
C http://libthread.so.1+0xf9bc
j java.util.HashMap.removeEntryForKey(Ljava/lang/Object;)Ljava/util/HashMap$Entry;+119
j java.util.HashMap.remove(Ljava/lang/Object;)Ljava/lang/Object;+2
j com.crystaldecisions.reports.reportdefinition.kv.a(Lcom/crystaldecisions/reports/queryengine/af;Lcom/crystaldecisions/reports/queryengine/af;Z)V+135
j com.crystaldecisions.reports.reportdefinition.datainterface.g.a(Lcom/crystaldecisions/reports/queryengine/ch;Lcom/crystaldecisions/reports/queryengine/ch;ZZ)V+229
j com.crystaldecisions.reports.reportdefinition.datainterface.g.a(Lcom/crystaldecisions/reports/queryengine/ch;Lcom/crystaldecisions/reports/queryengine/ch;ZZLcom/crystaldecisions/reports/queryengine/b/w;)V+235
j com.crystaldecisions.reports.reportdefinition.datainterface.g.a(Ljava/lang/String;Ljava/lang/String;Ljava/util/Map;Ljava/lang/String;Lcom/crystaldecisions/reports/reportdefinition/datainterface/a;)V+682
j com.crystaldecisions.reports.dataengine.bj.new()V+24
j com.crystaldecisions.reports.common.as.a(Lcom/crystaldecisions/reports/common/af;)V+96
j com.crystaldecisions.reports.common.ae.a(Lcom/crystaldecisions/reports/common/l;)V+20
j com.businessobjects.reports.sdk.b.w.a(Lcom/crystaldecisions/reports/reportdefinition/bi;Ljava/lang/Object;Ljava/lang/String;Ljava/lang/String;)V+207
j com.businessobjects.reports.sdk.b.w.int(Lcom/crystaldecisions/sdk/occa/report/lib/PropertyBag;Ljava/lang/String;)V+231
j com.businessobjects.reports.sdk.JRCCommunicationAdapter.request(IILjava/lang/String;Lcom/crystaldecisions/client/helper/ISecurityContext;Lcom/crystaldecisions/xml/serialization/IXMLSerializable;)Lcom/crystaldecisions/proxy/remoteagent/ResultInfo;+3326
j com.crystaldecisions.proxy.remoteagent.x.a(Lcom/crystaldecisions/client/helper/ISecurityContext;Ljava/lang/String;IILcom/crystaldecisions/xml/serialization/IXMLSerializable;Lcom/crystaldecisions/proxy/remoteagent/j;)Lcom/crystaldecisions/proxy/remoteagent/ResultInfo;+70
j com.crystaldecisions.proxy.remoteagent.q.a(IILcom/crystaldecisions/xml/serialization/IXMLSerializable;Lcom/crystaldecisions/proxy/remoteagent/j;)Lcom/crystaldecisions/proxy/remoteagent/ResultInfo;+83
j com.crystaldecisions.sdk.occa.report.application.dd.a(IILcom/crystaldecisions/xml/serialization/IXMLSerializable;)Lcom/crystaldecisions/proxy/remoteagent/ResultInfo;+44
j com.crystaldecisions.sdk.occa.report.application.DatabaseController.a(Ljava/lang/Object;Ljava/lang/String;Ljava/lang/String;Ljava/lang/Object;)V+284
j com.crystaldecisions.sdk.occa.report.application.DatabaseController.setDataSource(Ljava/sql/ResultSet;Ljava/lang/String;Ljava/lang/String;)V+5
j com.crystaldecisions.reports.sdk.DatabaseController.setDataSource(Ljava/sql/ResultSet;Ljava/lang/String;Ljava/lang/String;)V+7
j com.jpmorgan.awm.jfam.ptc.reporting.AnalysisExporter.exportReport()V+157
j com.jpmorgan.awm.jfam.ptc.reporting.EODReport.main([Ljava/lang/String;)V+744
v ~StubRoutines::call_stub
V http://libjvm.so+0x19b514
V http://libjvm.so+0x2dd44c
C java0x222c main0x1164

According to the documentation for interpreting hotspot logs, the following can be determined from yours:
"An unexpected error has been detected by HotSpot Virtual Machine:
Internal Error (53484152454432554E54494D450E43505001A8 01), pid=28689, tid=1
Java VM: Java HotSpot(TM) Server VM (1.5.0_13-b05 mixed mode)"
When the HotSpot VM generates an internal error it is referring to a line of code in your application. The hexidecimal string is encoding the source module and line number where the error occurs.
"Current thread (0x000386f0): JavaThread "main" threadin_Java, id=1"
Essentially means that the JavaThread is running interpreted or compiled code when the error occurs.
The rest of the hotspot identifies what the thread has done up to this point.... even though to you it appears that it fails on the open method, it looks like it is actually failing after the setDataSource method call.
I would suggest that you look at other logs, ie: application server logs, Solaris message logs, database logs to see if you can identify where things actually fall apart. The first place to start would be the database connectivity because it appears that is the last thing that gets generated in the log file.

Crystal Reports 10 Pro Crashing when running report

Server: Intel Xenon X3323 Quad Core 2.5 GHz
LAMP Configuration
1.5GB Ram
Centos 5.1 Linux Server
Mysql 5.0.45
Workstation Windows XP Pro
2 GB Ram
Crystal Reports 10 Pro
ODBC SYSTEM DSN
Connector Mysql ODBC 5.1.5 Connector
Issue
Report Crashes when we run the report. However, if we click Database, then Refresh Database, the report generates. The issue is we cannot automate the report.
Here is some information from the dump report
Error Signature
AppName: crw32.exe AppVer: 10.0.5.1506 ModName: myodbc5.dll
ModVer: 5.1.5.0 Offset: 0001b720
Here is additional information from the log file:
    <MATCHING_FILE NAME="crabout.dll" SIZE="192585" CHECKSUM="0x181843C3" BIN_FILE_VERSION="10.0.0.23" BIN_PRODUCT_VERSION="10.0.0.533" PRODUCT_VERSION="10.0.0.533" FILE_DESCRIPTION="crabout" COMPANY_NAME="Crystal Decisions, Inc." PRODUCT_NAME="Crystal Report About Box Dialog " FILE_VERSION="10.0.0.23" ORIGINAL_FILENAME="crabout.dll" INTERNAL_NAME="crabout" LEGAL_COPYRIGHT="Copyright ©1991 -2001 Crystal Decisions Inc" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.0.23" UPTO_BIN_PRODUCT_VERSION="10.0.0.533" LINK_DATE="12/10/2003 09:28:45" UPTO_LINK_DATE="12/10/2003 09:28:45" VER_LANGUAGE="English (United States) " />
    <MATCHING_FILE NAME="crabout_res_en.dll" SIZE="32851" CHECKSUM="0x630C4905" BIN_FILE_VERSION="10.0.0.23" BIN_PRODUCT_VERSION="10.0.0.533" PRODUCT_VERSION="10.0.0.533" FILE_DESCRIPTION="Resource DLL for crabout" COMPANY_NAME="Crystal Decisions, Inc." PRODUCT_NAME="Crystal Report About Box Dialog " FILE_VERSION="10.0.0.23" ORIGINAL_FILENAME="crabout_res_xx.dll" INTERNAL_NAME="crabout_res_xx" LEGAL_COPYRIGHT="Copyright ©1991 -2001 Crystal Decisions Inc" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.0.23" UPTO_BIN_PRODUCT_VERSION="10.0.0.533" LINK_DATE="12/10/2003 07:23:23" UPTO_LINK_DATE="12/10/2003 07:23:23" VER_LANGUAGE="English (United States) " />
    <MATCHING_FILE NAME="crw32.exe" SIZE="10448971" CHECKSUM="0x8EE29129" BIN_FILE_VERSION="10.0.5.1506" BIN_PRODUCT_VERSION="10.0.5.1506" PRODUCT_VERSION="10.0.5.1506" FILE_DESCRIPTION="Crystal Reports" COMPANY_NAME="Crystal Decisions" PRODUCT_NAME="Crystal Reports" FILE_VERSION="10.0.5.1506" ORIGINAL_FILENAME="CRW32.EXE" INTERNAL_NAME="CRW" LEGAL_COPYRIGHT="Copyright (c) 1991-2006 Crystal Decisions, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.5.1506" UPTO_BIN_PRODUCT_VERSION="10.0.5.1506" LINK_DATE="08/30/2006 19:48:31" UPTO_LINK_DATE="08/30/2006 19:48:31" VER_LANGUAGE="English (Canada) " />
    <MATCHING_FILE NAME="crw32_res_en.dll" SIZE="2543616" CHECKSUM="0x580A253D" BIN_FILE_VERSION="10.0.5.1464" BIN_PRODUCT_VERSION="10.0.5.1464" PRODUCT_VERSION="10.0.5.1464" FILE_DESCRIPTION="Crystal Reports" COMPANY_NAME="Crystal Decisions" PRODUCT_NAME="Crystal Reports" FILE_VERSION="10.0.5.1464" ORIGINAL_FILENAME="CRW32.EXE" INTERNAL_NAME="CRW" LEGAL_COPYRIGHT="Copyright (c) 1991-2006 Crystal Decisions, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.0.5.1464" UPTO_BIN_PRODUCT_VERSION="10.0.5.1464" LINK_DATE="07/19/2006 18:43:36" UPTO_LINK_DATE="07/19/2006 18:43:36" VER_LANGUAGE="English (Canada) " />
    <MATCHING_FILE NAME="crwdnr.dll" SIZE="20539" CHECKSUM="0x45176FE5" BIN_FILE_VERSION="8.0.0.1" BIN_PRODUCT_VERSION="8.0.1.0" PRODUCT_VERSION="8.0.1.0" FILE_DESCRIPTION="Crystal Decisions Physical Server Dll" COMPANY_NAME="Crystal Decisions" PRODUCT_NAME="Crystal Reports" FILE_VERSION="8.0.0.1" ORIGINAL_FILENAME="crwdnr.dll" INTERNAL_NAME="crwdnr" LEGAL_COPYRIGHT="Copyright (c) 1991-1999 Crystal Decisions, Inc. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="8.0.0.1" UPTO_BIN_PRODUCT_VERSION="8.0.1.0" LINK_DATE="12/10/2003 09:29:07" UPTO_LINK_DATE="12/10/2003 09:29:07" VER_LANGUAGE="English (United States) " />
    <MATCHING_FILE NAME="myodbc5.dll" SIZE="2351104" CHECKSUM="0x17D2FE64" BIN_FILE_VERSION="5.1.5.0" BIN_PRODUCT_VERSION="5.1.5.0" PRODUCT_VERSION="5, 1, 5, 0" FILE_DESCRIPTION="MySQL ODBC 5.1 Driver" COMPANY_NAME="MySQL AB" PRODUCT_NAME="Connector/ODBC 5.1" FILE_VERSION="5, 1, 5, 0" ORIGINAL_FILENAME="myodbc5.dll" INTERNAL_NAME="myodbc5" LEGAL_COPYRIGHT="Copyright © MySQL AB 1995-2006" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.5.0" UPTO_BIN_PRODUCT_VERSION="5.1.5.0" LINK_DATE="08/18/2008 17:15:53" UPTO_LINK_DATE="08/18/2008 17:15:53" VER_LANGUAGE="English (United States) " />
    <MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x7D737C09" BIN_FILE_VERSION="5.1.2600.5512" BIN_PRODUCT_VERSION="5.1.2600.5512" PRODUCT_VERSION="5.1.2600.5512" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5512 (xpsp.080413-2111)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xF44A2" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5512" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5512" LINK_DATE="04/14/2008 00:11:24" UPTO_LINK_DATE="04/14/2008 00:11:24" VER_LANGUAGE="English (United States) " />
</EXE>
</DATABASE>

PLease give more information about the exact steps taken, on the client, and if necessary, on the server, to reproduce the error.
eg. are you running it on the client, or saving it to Enterprise and it crashes when viewed from the server?

AE CC CS6 Crashes When clicking the Mac Menu

Adobe After Effects Creative Cloud crashes when I click any menue on the Apple menue bar. The program boots just fine, and is functional inside of its selft but when you click any where on the menue bar AE quites unexpectedly.
I am running a Med 2012 Retina MacBook Pro 2.3GHz i7, running OX X verion 10.8.4. I ran FontExpoler X Pro to try and uninstall any bad fonts but that didn't help. I also reinstalled AE.
The same issue is hapining with Illastrator but that programs crashes on the splash screen.

Adobe After Effects Creative Cloud crashes when I click any menue on the Apple menue bar. The program boots just fine, and is functional inside of its selft but when you click any where on the menue bar AE quites unexpectedly.
I am running a Mac Pro,Mid 2010
Processor 2 x 2.4 GHz Quad-Core Intel Xeon
Memory 8 GB 1066 MHz DDR3 ECC
Graphics NVIDIA Quadro 4000 2048 MB
Software OS X 10.8.4 (12E55)
Hello Jorden, it´s nowfour good days fighting with exact same proble with with this new ae cc, did you please solved the proble?
help me out.
Or anyone who can handle this that will be great. hope to hear from you as soon
Thanx guys

Illustrator crashes when I use the move tool. No help here in the forums. Ridiculous problem that is so basic and that completly ruins workflow.

Illustrator (CS6, Creative Cloud) crashes when I use the move tool. No help here in the forums that I can see.
As far as I'm concerned this is a ridiculous problem that is so basic - it should not happen for the price Adobe charges.
Completely ruins workflow.
Please help.

Emily,
Just to make sure, are all the faces of the Verdana and Tahoma fonts installed and enabled/activated through the OS (not font mangement) as TTF (not OTF)?

Help interpreting Panic Report

I think I know what is causing these crashes that I am getting, just based on my own observation of certain patterns that seem to cause the crashes. However, the panic reports are gibberish to me, so I was hoping that someone could interpret this latest report for me and perhaps confirm my very unofficial diagnoses? Thanks in advance!
Panic Report:
Sat Apr 9 17:19:23 2011
panic(cpu 0 caller 0x004312D7): "IOGMD: not wired for the IODMACommand"@/SourceCache/xnu/xnu-1228.15.4/iokit/Kernel/IOMemoryDescriptor.cp p:1311
Backtrace (CPU 0), Frame : Return Address (4 potential args on stack)
0x22a2b938 : 0x12b4c6 (0x45f91c 0x22a2b96c 0x13355c 0x0)
0x22a2b988 : 0x4312d7 (0x4a5ab4 0x4de4698 0x100b9b8 0x240ab)
0x22a2ba08 : 0x42b7ba (0x45f0500 0x3 0x2e15100 0x80)
0x22a2bae8 : 0x42c99c (0x2e16e00 0x42c99e 0x80 0x22a2bbc0)
0x22a2bb18 : 0x5af8dc (0x2e16e00 0x22a2bbc0 0x22a2bb98 0x22a2bbcc)
0x22a2bbe8 : 0x5afdc2 (0x2d74800 0x2e15200 0x200 0x0)
0x22a2bc58 : 0x5b43ec (0x2d74800 0x45f0500 0x6 0x2efd88c)
0x22a2bc98 : 0x8b9307 (0x2efd880 0x45f0500 0x7530 0x7530)
0x22a2bcf8 : 0x8b99e5 (0x3d55800 0x3d558e4 0x4 0x2e16f80)
0x22a2bd38 : 0x5af1cb (0x3d55800 0x3d558e4 0x0 0x0)
0x22a2bda8 : 0x8a01d7 (0x2d74800 0x2e15800 0x0 0x0)
0x22a2be48 : 0x8a0b82 (0x2d74800 0x2e324f4 0x0 0x0)
0x22a2bec8 : 0x8a0bd7 (0x2d74800 0x0 0x0 0x41250c)
0x22a2bee8 : 0x89996c (0x2d74800 0x0 0x22a2bf18 0x899a50)
0x22a2bf18 : 0x426bfb (0x2d74800 0x0 0x1 0x19fed4)
0x22a2bf68 : 0x425d58 (0x2dc0f00 0x0 0x1 0x3e3975)
Backtrace continues...
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.IOUSBMassStorageClass(2.0.8)@0x8b6000->0x8bffff
dependency: com.apple.iokit.IOSCSIArchitectureModelFamily(2.1.1)@0x75b000
dependency: com.apple.iokit.IOUSBFamily(3.5.2)@0x5aa000
dependency: com.apple.iokit.IOStorageFamily(1.5.6)@0x774000
com.apple.driver.AppleUSBEHCI(3.4.6)@0x896000->0x8a7fff
dependency: com.apple.iokit.IOPCIFamily(2.6)@0x5db000
dependency: com.apple.iokit.IOUSBFamily(3.5.2)@0x5aa000
com.apple.iokit.IOUSBFamily(3.5.2)@0x5aa000->0x5d3fff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
9L31a
Kernel version:
Darwin Kernel Version 9.8.0: Wed Jul 15 16:55:01 PDT 2009; root:xnu-1228.15.4~1/RELEASE_I386
System model name: iMac7,1 (Mac-F4238CC8)
System uptime in nanoseconds: 36060462592209
unloaded kexts:
com.apple.driver.iTunesPhoneDriver 1.0 - last unloaded 16271142300441
loaded kexts:
com.vmware.kext.vmnet 2.0.2
com.vmware.kext.vmioplug 2.0.2
com.vmware.kext.vmci 2.0.2
com.vmware.kext.vmx86 2.0.2
com.pctools.iantivirus.kfs 1.0.1
com.apple.driver.iTunesPhoneDriver 1.0 - last loaded 16174755948733
com.apple.filesystems.msdosfs 1.5.5
com.apple.iokit.IOBluetoothSerialManager 2.1.10f2
com.apple.driver.CSRUSBBluetoothHCIController 2.1.10f2
com.apple.filesystems.autofs 2.0.2
com.apple.driver.AppleUpstreamUserClient 2.7.5
com.apple.driver.AppleHDA 1.7.1a2
com.apple.driver.AppleHWSensor 1.9d0
com.apple.kext.ATY_Hypoprion 5.4.8
com.apple.DontSteal_Mac_OSX 6.0.3
com.apple.driver.AppleHDAController 1.7.1a2
com.apple.ATIRadeonX2000 5.4.8
com.apple.driver.AudioIPCDriver 1.0.6
com.apple.driver.AppleIRController 113
com.apple.driver.ACPISMCPlatformPlugin 3.4.0a17
com.apple.driver.AppleLPC 1.3.1
com.apple.driver.AppleBacklight 1.6.0
com.apple.iokit.IOFireWireIP 1.7.7
com.apple.driver.AppleUSBMergeNub 3.5.2
com.apple.iokit.IOUSBMassStorageClass 2.0.8
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.1.1
com.apple.iokit.SCSITaskUserClient 2.1.1
com.apple.driver.XsanFilter 2.7.91
com.apple.iokit.AppleYukon2 3.1.13b2
com.apple.iokit.IOATAPIProtocolTransport 1.5.3
com.apple.driver.AppleUSBHub 3.4.9
com.apple.iokit.IOUSBUserClient 3.5.2
com.apple.iokit.IOAHCIBlockStorage 1.2.2
com.apple.driver.AirPortBrcm43xx 366.91.21
com.apple.driver.AppleAHCIPort 1.7.0
com.apple.driver.AppleIntelPIIXATA 2.0.1
com.apple.driver.AppleUSBEHCI 3.4.6
com.apple.driver.AppleFWOHCI 3.9.7
com.apple.driver.AppleUSBUHCI 3.5.2
com.apple.driver.AppleEFINVRAM 1.2.0
com.apple.driver.AppleRTC 1.2.3
com.apple.driver.AppleHPET 1.4
com.apple.driver.AppleACPIPCI 1.2.5
com.apple.driver.AppleACPIButtons 1.2.5
com.apple.driver.AppleSMBIOS 1.4
com.apple.driver.AppleACPIEC 1.2.5
com.apple.driver.AppleAPIC 1.4
com.apple.security.seatbelt 107.12
com.apple.nke.applicationfirewall 1.8.77
com.apple.security.TMSafetyNet 3
com.apple.driver.AppleIntelCPUPowerManagement 76.2.0
com.apple.driver.DiskImages 199
com.apple.BootCache 30.4
com.apple.iokit.IOSerialFamily 9.4
com.apple.driver.AppleUSBBluetoothHCIController 2.1.10f2
com.apple.iokit.IOBluetoothFamily 2.1.10f2
com.apple.driver.DspFuncLib 1.7.1a2
com.apple.iokit.IOHDAFamily 1.7.1a2
com.apple.iokit.IOAudioFamily 1.6.9fc5
com.apple.kext.OSvKernDSPLib 1.1
com.apple.driver.IOPlatformPluginFamily 3.4.0a17
com.apple.driver.AppleSMC 2.3.1d1
com.apple.iokit.IONDRVSupport 1.7.3
com.apple.iokit.IOGraphicsFamily 1.7.3
com.apple.iokit.IOUSBHIDDriver 3.4.6
com.apple.driver.AppleUSBComposite 3.2.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.1.1
com.apple.iokit.IOBDStorageFamily 1.5
com.apple.iokit.IODVDStorageFamily 1.5
com.apple.iokit.IOCDStorageFamily 1.5
com.apple.iokit.IOSCSIArchitectureModelFamily 2.1.1
com.apple.iokit.IO80211Family 216.1
com.apple.iokit.IOAHCIFamily 1.5.0
com.apple.iokit.IOATAFamily 2.0.1
com.apple.iokit.IONetworkingFamily 1.6.1
com.apple.iokit.IOFireWireFamily 3.4.9
com.apple.iokit.IOUSBFamily 3.5.2
com.apple.driver.AppleEFIRuntime 1.2.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.iokit.IOHIDFamily 1.5.5
com.apple.iokit.IOStorageFamily 1.5.6
com.apple.driver.AppleACPIPlatform 1.2.5
com.apple.iokit.IOACPIFamily 1.2.0
com.apple.iokit.IOPCIFamily 2.6

Hi, thanks for the reply. I highly doubt VMware is the culprit considering I haven't used it in a year. Also, I do not have an iPhone. As for iTunes, it's updated. I haven't run the hardware test yet. I wanted to get some feedback on here first. Thanks again.

Why does Premiere 7.0 crash when capturing LIVE video and audio?

Why does Premiere 7.x Creative Cloud Crash when capturing live Video in about 10 minutes.

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840

Creative Troubleshooting | Crashing when on lap | Panic report included

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