CReative Video Win

I have a Dell OEm Soundblaster li've value and have just had to re install OS (W2k pro sp4)
since doing so cannot view video files in creatibve video window.
Note I have a Radeon 7200 graphics card and connot view same graphics files via ATI File Player (This calls on Creative labs for file display.
Can anyone help cure problem.
Thanks in anticipation

Thank you for your speedy response.
If you double click on a mpg
. The creative play centre player appears
2. A window follows in which the video is displayed (when working ok) . The icon on the taskbar relating to this window is the creative video window.file a window appears (creative soundblaster style)
I trust this is the info you require.

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