Creative Wireless Music Prob

Hello,
I am ready to return this product for service. It worked somewhat after my initial setup. I updated the software and firmware to improve performance, and now the remote does not communicate with the base station. I can play music through the system by controlling from PC, but ever since I updated the firmware on the remote it has failed to function.
I have talked to someone at tech support and they sent an e-mail digest of everything relevant from your tech support knowledgebase. I need to know what the next steps are for service. I would prefer to return only the remote, since there is limited functionality without it.
Thanks,
--Mike (Publicam)

Have you tried repeating the firmware upgrade? It sounds to me like something went wrong there and I would think it might worth repeating the whole thing just to try it out.
Good luck!
Marc

Similar Messages

  • Wireless Music Prob

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    Also, does the Find Remote only function after Network has been set up?
    Thanks in anticipation.

    I will try to reload the firmware. I don't have any Mp3, I was trying it out with uncompressed wave files ripped from cds with EAC.
    I'll try what you suggest over the coming weekend. thanks

  • Can't find software for Creative Wireless Mus

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    I ordered one of the new X-Fi Notebook Express cards and a Creative Wireless Recei'ver. The new X-Fi notebook states that it will wirelessly transmit music to a Creative wireless receiver.
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    I should have read the particulars a bit closer and I would have discovered that it was only for the Xmode hardware.
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  • Wireless Music: Product Stat

    Hi there,
    does anyone know if Creative still consider the Wireless Music system as a "li've" product?
    I've just been trawling the forum looking for info about drop outs and freezes, and found a thread where the moderator was kind enough to email a test version of a new firmware to those that requested it. This thread started months ago and as far as I can see this firmware has still not been posted to the official download site. This seems to imply that Wireless Music isn't receiving much love & attention from Creative. Are we likely to see any further development of the system in the future?
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    Cat,
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  • Wireless Music - Playing DRM fi

    New to the forum....
    I was looking for anything related to this question, but did not find it. I know in the FAQ it says the SB Wireless Music is not able to play music encoded using Digital Rights Management (DRM). Is that ever going to change? Creative MediaSource will play music that is DRM encoded, why can't Wireless Music?
    I know you can purchase Musicmatch music then burn a CD, then rip it back into MediaSource, but that is such a pain and you have to manually type in all the ID info. Am I missing something? Winamp had a issue with playing DRM encoded WMA files, but a patch fixed that, does anybody know if that is planed for Wireless Music?

    Serge,
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  • Wireless Music doesn't work with new software

    Hello-
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    <SPAN>Hi Jeremy
    <SPAN>I have the similar problem, I've installed the software on my desktop, no error messages (apart from the certificate) and everything seems to be fine. After about 2 minutes the message appears that the network is not ready and consequently the media server is not running.
    <SPAN>Without the server running I can't setup the Network and the entire system is not working. I could ping it but that was about it.
    <SPAN>I've reset my router, renamed the SSID, tried with and without WEP, MAC, without firewall, opened a new account on my desktop with admin rights installed the software again into a new folder - result still not working, same error message.
    <SPAN>To make really bad, I installed it on my laptop, same procedure and it works fine! So it seem that it has nothing to do with my wireless devices or configurations, there must be a problem while setting up the software on my desktop.
    <SPAN>I really would appreciate your help a lot!
    <SPAN>
    <SPAN>Cheers
    <SPAN>
    <SPAN>Balz

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  • Wireless Music System Issue in Windows 7

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  • Bluetooth Wireless Music Speakers

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  • Need help! (Simple question regarding Soundblaster Wireless Music)(I ho

    Hey everyone, this might be a bit of a dumb n00b question but I'm having a problem with my soundblaster wireless music.
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  • Soundblaster Wireless setup prob

    This is driving me nuts as I have had this problem since I bought the **bleep** thing 2 years ago but apparently the problem doesnt officially exist..
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