Creative Zen 16GB Album art Probl

When I had finished my uploading my MP3 it started to say : Updating Player Please wait. It was a slow and in the end where it reached 50% I took it out. Seemed fine. But some album songs have been placed with album art which does not belong to them. Any way of fixing this other than removing all the songs and starting again? Or is this a firmware problem?

apparently the new zen only reads album art with resolutions less than 200 x 200 (read this on this forum and is correct with my player (new creative zen 8gb). i have the same issue but followed someone elses advice (also off here) to use free software 'album cover art downloader' and use it to write the art to the tracks (and in settings make it less than 200 x 200).
Used zen media explorer to trf to my player and have full album art. hope this hel
ps.

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Creative Zen 16GB Flash - Album artwork prob

Just a quick problem I'm having with my Zen.
I have a single Feeder song which came with the album artwork when I downloaded it, but now, every song with no album name given goes automatically in to that Feeder album. So for example "Ultrabeat - Pretty Green Eyes" will appear with the Feeder artwork.
I can't seem to find a quick fix for this issue, so any info will be appreciated.
Thanks & Regards,
Chris

Hi,
The Feeder album artwork you are seeing on your Zen has been wrongly associated with the other songs.
If you just want to delete the 'wrong' artwork then you will need to connect the Zen to your computer and control the player as a separate dri've (so you don't want to use the Zen Media Explorer). Open the music folder and find the songs you are referring to. In this folder you should see some alb files mixed in with your music files. You should find here the titles that are incorrectly displaying the Feeder album art. Right click these and search them to make sure they have the wrong art and then delete as appropriate.
I hope this hel
ps.
Del

Zen MX Album Art

Hi
My wife has just bought a 6Gb Zen MX, I've had a standard 8Gb Zen for over a year and haven't had any problems. To put some music on the MX we copied my music library onto her pc, got Windows Media Player to recognise the directories and then synched with the MX.
The music has loaded fine, but virtually all of the albums are missing the album art. The only ones that have album art are those that I've manually updated in media player because the image that it found automatically was wrong.
I've upgraded the MX to the latest firmware and re-synched - no difference.
It's also refusing to synch the playlists from WMP, it says that they've synched but there're not visible on the MX.
Any ideas?
Ian
Edited for spelling - 4:45
Message Edited by LankyIanB on 07-6-2009 02:45 [email protected]

? An update on the album art....
There are definitely some differences between the Zen and the Zen MX....
Windows media player as standard stores the album art on the folder (directory) that contains the album tracks. The old Zen was quite happy with this arrangement.
If in media player, you update the album art by copying and pasting an image (say from a well known on-line retailer of music etc) it not only updates the image on the folder but it also adds the image to each track within the folder as MP3 tag info. The Zen MX needs this to display album art.
I spent a fun evening deleting all the albums from the Zen MX (can't find a way to get it to format). Updating every album in the music library with new album art and then re-synching. I think there are 4 albums out of about 50 that it's not displaying album art for which is close enough for me....
Playlists next - might just give up and do them manually on the [email protected]

Creative Zen 16GB does not delete mp3

Hello,
I am having this problem where I would delete an mp3 using the "remove" function but then when I choose to random play all, the song is back on the player. I have the latest firmware dated in Feb 08. I never really noticed until I started to hear the same songs over and over. Is anyone else experience this? Is there a fix out? I picked the Creative Zen over other Mp3 players because it could delete songs on the fly. Apparently, not.

Hello.
You're just removing the songs from the playlist (random play all), not actually deleting them. To delete them, Press the top right button while playing a song you want to delete and click look-up artist. Then click the album the song is in. Then press the top right button while high-liting the song you want to delete. Then click on delete track. A black window should show up saying Deleting... .
That's it! Song gone forever.

Creative Zen (16GB Model) showing incorrect song information

<Creative Zen (6GB Model) showing incorrect song information I was given a Creative Zen for christmas, and I'm very happy with it.
The only thing is, I've noticed that it seems to occasionally display the wrong title for the song it's playing. I have a playlist called RandomAll which I created using the Media Explorer software. Sometimes, when I look down at the player, I'll notice the wrong song information on screen. Not just the title or anything, but completely wrong information. For example, right now, my player is telling my that a Rihanna song is playing, and gives me all the details for that song (including the extended details if I go into the menu). But the song that's actually playing is a cover of Fraggle Rock by Me First & The Gimme Gimmes. It doesn't seem to be the same songs every time or anything like that, so I don't think it's a problem with the files.
Is this an issue that has been noticed by anyone else? Is there anything I can do to fix it's And if not, is it the kind of thing I need to send my player back for?

@ It could be incorrect ID3 tags on your .mp3s, if the source for your music had the wrong ID3 information, your Zen won't show the correct information unless you use an? ID3 Tag Editor to correct the source.

Creative Zen 16Gb is crazy 0.O

Creative Zen 6Gb is crazy 0.OVSince yesterday's night I have a problem with my MP3 player Creative Zen 6 Gb. I don't press any buttom but it acts as if every buttom were press at the same time, it suddenly activate menus, change song, blocks itself while block was in the middle, if I press up it changes song, if I press down volume goes up, if I lock and unlock it doesn't do anything, if I press side buttoms do other things.. is very rare wtf < . <
I tried to connect to computer, to lock ON / OFF a lot of times, pressing reset and switch on arround ten or twelve times... I don't know what to do! T_T
It haven't received any blow or been mashed or anything like that... please, help me <3Thanks for reply
Greetings, NMSX from Spain, world champion's!! hehe

Hi NMSX,
Welcome to Creative forums!
See if you can boot your Creative ZEN from the recovery mode. You can find the instructions here. If yes, do a Clean-Up the Reboot. If it won't help, you may need to boot from the recovery mode again and select Format this time. Do note that formatting will delete all the contents of the player so you may need to backup your data first before formatting. If this doesn't help, then this could be a hardware issue. You may need to send it in for repair. Well I remember a similar case before but that was because the user accidentally applied a strong pressure on the player. I'm not saying you have the same scenario but its possible specially if you usually put the player on your pocket.

Creative Zen products and "Frozen" probl

Hi,
I'm one of many owners of the zen micro who faces this very problem. I don't really want to caveman it but it seems like creative is intent on not really helping as I don't see a FAQ or an answer to this oh-so-common problem anywhere on the website or doesn't give tech support on products older than 6 months (which is a very short amount of time for an electronic device that costs almost as much as month of my rent). Would you please be so kind as to indicate me the proper technique to fix this?
Because you see I bought an iPod following the departure of my zen micro and it's been working really well so far but I'd really like to make use of the money I spent previously as a backup player and I don't think it's fair that a problem so common seems to get ignored.
A brief example, early playstation 2's optic dri've were a major problem, most of them broke in x years/months/days. This was a known problem which anyone using a playstation 2 of that generation would experience at some point. I bought a PS2 second hand which managed to work for 3 years and bam the optic dri've stops working. I call Sony and I get told "mail us the unit, this is known problem and we will fix it for you". Granted it did cost me 5$ to mail the unit, I was very satisfied with Sony's service and now own a PlayStation 3.
My Creative Zen Micro breaks in a common way and I get told to either smash it hard and have it work for a few more weeks, or I mail it, pay for pieces, repair and mail-cost to have it work for... less than 6 months apparently? I am lost for words, I truly am! Please provide us with a solution because I believe most people using a Creative facing this problem do NOT intend to buy another Creative product.
Thanks for reading this long text, but I believe it's a fair review of the situation,
Khanate

Hey,
If you tried it on a friend's computer and you're still having problems then it may be a problem with the Zen. Before you call or e-mail tech support, here is what they will tell you do to first before they really get in depth with helping you. Go into Rescue Mode (there is an explanation on how to do this at the top of the forum) and do a disk clean up. After that, try it. If that doesn't work then click the reload OS option which will take the firmware (like windows to your PC) off the Zen. Don't worry you can easily put it back on. Go to Support>Downloads>select Zen Touch, etc, etc. and download the latest firmware and run it. Hopefully that will fix it....
I had some connection problems myself with my ZT as soon as I got it as well. and simply reflashing the firmware fixed and now I love my Zen. I hope everything works out for you.
Wilco

Using creative zen 16GB while charg

Wondering if it is possible to use the Creative Zen while it's plugged into the AC charger. Does this hurt the battery? I don't know much about lithium ion batteries. Is it better to keep it plugged in while using it or should I drain the battery before charging it's Or does it even matter?

It is certainly better to charge your battery rather than let them deplete. Even if you do not use the player for a long period of time, make sure that you charge your player at least once every 2 to 3 weeks. If the battery can depleted for too long a timeframe could seriously damaged the battery till they may be totally unuseable.
It is okay to keep the charger on while playing but personally I would think the best idea is not to continually leave the Zen on AC but play till you are around the last bar or so and then do the charge.

Creative Zen 16GB - increment/sync play cou

Folks;?I'm considering buying a Creative Zen 6GB, and was wondering if it increments the play count of songs as they're played. I'd also like to be able to sync this play count back to the song on my PC. I usually use MediaMonkey but would use WMP or a Zen-specific music manager, if forced to do so. ?Any other comments (pro/con) about this player would be appreciated. Thanks in advance.

Dunno if it syncs it back to WMP (I've been having some sync challenges I hope I finally have a handle on) or if MediaMonkey will pick it up (installed mm, but am having a crazy time trying to build its database with fun SQL errors), but it does increment the play count in the Zen itself.

CREATIVE ZEN 16GB INTERMITTLY SHUTS DOW

Hi,
I got a Creative Zen 6GB back in Christmas. I like this player very much.But,since the first week I have had this,the slightest touch have been shuting it down!!I would drop in to my pocket of my pants pocket for example or have it in my hands and bump it slightly and it would shut down.When I turn it back on,I would get a message"REBUILDING LIBARY ". It would work fine once that is completed. I then try taping on it with my finger for example and cant duplicate the issue.But,later on like the next day,a slight tap of it with my finger or something and it would shut down again!!Is my unit defecti've?I have the most current,latest firmware upgrade in it now. I know I have had over half a dozen times it would shut down for no reason.Ver .2.0 is the firmware version I currently have.
Please help.
Ko

I called Creative about my Zen Vision W shutting down and they recommended I do a cleanup and boot. Once that didn't work they sent me an RMA from and I'll be sending the player back to them. I suggest you do the same. Go into recovery mode and select clean up. Once that's completed see if you're still having problems, which no doubt you will. Do this before you contact Creative because? it will save you having to call them again. Contact Creative and they should send you an RMA form then hopefully another MP3 player which works properly this time. Make sure you find your original invoice or receipt of the MP3 player because Creative need it to verify that it's still under warranty. Expect them to take from 2 to 4 weeks to send it back to you. I would contact them again after two weeks because Creative don't contact you at all about what's happeing, you have to chase them up.
Hope that hel
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Creative Zen 16GB with iPod USB wall charg

I have a wall charger my wife uses for her iPod. Can I use this to charge my Creative Zen 6GB, or will it burn it out?

It shouldn't burn it out unless there is some sort of major diviation in wiring?from the USB standard. I couldn't imagine Creative or Apple doing such a foolish thing. Best thing to probably do is to give it a try. It should either charge or not charge. All USB should be nominally 5V @400-500 mAh, the AC adapters often deli'ver higher current to enable faster charging. More current won't hurt, the player will only use what it needs.

Creative Zen 16gb? The down button isn't responding well...

Sometimes when I press the down button, it doesn't respond at all, and other times I have to press it really hard. It was working fine until about a week ago. Is there any way to fix it's

Hello Luv2rock,
Copy the contents first of your Creative ZEN to your PC, boot the player from the recovery mode and select Format. If the button works after formatting the player, could be some corrupt files on the player that is causing the problem. If No, I'm afraid this is already a hardware problem and you may need to send in the unit for repair.

Creative Zen 16gb goes crazy when FULL volume - 25 (with UE 5 P

I dunno if anyone in here have this problem!!! My zen goes crazy when i pump up the volume FULL. It has problem with MP3, AAC (Nero AAC) works fine. My mp3s are all LAME 3.97 vbr V0. And its surprising, when i use custom EQ setting even the MP3 works fine with FULL volume but once I change it to preset ROCK or anything else the sound goes cracking. My UE 5 pro's sound goes ON and OFF and the CRACKING sound is killing me. BTW I am using latest firmware version
(Creative ZEN Firmware .2.0). Any Idea! Thanks in Adv.

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Creative Zen Touch USB Docking Probl

Hi and thanks for looking:
I was trying to dock my Creative Zen Touch a few minutes ago, the way I usually do:
. I have Creative MediaSOurce open
2. I plug the USB cable into the Zen
3. It's docked.
But that didn't work. The "DOCKED" screen came up on my Zen for about 2-3 seconds, then went away and went back to Now Playing. Now, this sometimes happens, but if I reset the MediaSource software and plug it in again, it is usually all set, but no. I've tried over 20 times, with different USB cables too, but I just can't get anything to dock. I'm going to try on another computer and if I can get it to work, I'm planning on backing up everything I have on it. I don't want to reset my 3000 songs that are on my Zen, so if anyone has any solution to this problem, I could really use some help. Thanks!!

well with my micro, logging off other users and removing other background programs, real player etc.. sometimes seemed to help. try restarting your system.
I believe that recently rolling back from WMP affects the vision

Creative Zen 16GB playlist using anything but Creative Media Explore

I need some suggestions for creating a playlist using anything but Creative Media Explorer. I hate drilling down throught the artist/album folders! I hate that I can't view my playlist in Media Explorer (Manage or Create Playlist) as anything but filenames. With a long playlist, it's hard to see if you've already added the song.
I can see my playlist on?WMP and Rhapsody but can't edit. Any other third party software that would help me? I guess Creative Media Source won't?work with the Zen 6GB. Thanks!

@ It could be incorrect ID3 tags on your .mp3s, if the source for your music had the wrong ID3 information, your Zen won't show the correct information unless you use an? ID3 Tag Editor to correct the source.

Creative Zen 16GB Album art Probl

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