Creative Zen 16Gb is crazy 0.O

Creative Zen 6Gb is crazy 0.OVSince yesterday's night I have a problem with my MP3 player Creative Zen 6 Gb. I don't press any buttom but it acts as if every buttom were press at the same time, it suddenly activate menus, change song, blocks itself while block was in the middle, if I press up it changes song, if I press down volume goes up, if I lock and unlock it doesn't do anything, if I press side buttoms do other things.. is very rare wtf < . <
I tried to connect to computer, to lock ON / OFF a lot of times, pressing reset and switch on arround ten or twelve times... I don't know what to do! T_T
It haven't received any blow or been mashed or anything like that... please, help me <3Thanks for reply
Greetings, NMSX from Spain, world champion's!! hehe

Hi NMSX,
Welcome to Creative forums!
See if you can boot your Creative ZEN from the recovery mode. You can find the instructions here. If yes, do a Clean-Up the Reboot. If it won't help, you may need to boot from the recovery mode again and select Format this time. Do note that formatting will delete all the contents of the player so you may need to backup your data first before formatting. If this doesn't help, then this could be a hardware issue. You may need to send it in for repair. Well I remember a similar case before but that was because the user accidentally applied a strong pressure on the player. I'm not saying you have the same scenario but its possible specially if you usually put the player on your pocket.

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