Creative Zen 32GB - connection problem with 2nd PC

Can anyone help?
Have had my ZEN for 2 years now & (touch wood) it's still going well.
I want to be able to upload music from my laptop when I'm away so I installed the software & registered it without any problem. However my laptop can't detect the device.
My ZEN has just connected quite happily with my main PC so it can't be the devce. Is there a restriction against using the same device on two different computers? If not why can't my laptop detect the device?
O/S Windows XP SP3 on both computers.
Thanks

Many thanks for your response.
I have tried connecting using another USB without any success.
I think my lap top should be powerful enough - it has a 5 inch screen and I can connect my Philips 32GB GoGear without any problem.
(My Philips is my back-up in case anything goes wrong with my ZEN but I don't like it as much )

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Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

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Hi all,
just wanted to share you my sollution to the connection probs with my Zen Micro. I have installed the MTP version of the firmware and found out it did connected to my machien (media player sync works) however media explorer was not able to install properly (it could not detect the device during install).
I found out that if I closed Acti'vesync (so it is not using the USB probing) it could detect the Zen Micro during install and media explorer installed properly. After this it only detects the zen micro whenever Acti'vesync is not syncing with my PPC or smartphone.
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I have been a loyal creative user for at least the past 6 years.
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I have been a loyal creative user for at least the past 6 years.
In?July I purchased the Creative Zen 32GB device.
At first it was fine, now it's a total mess.
I looked to try and find information on whether other folks are having the same issues as I am, but I can't seem to find anything.
I have Windows Vista 32bit on my computer. I recently upgraded to firmware .2.03 and that just made things worse.
As soon as I purchased the player I have never had the correct time on the device. I change it constantly and when I turn it back on after a day of not using it, the clock is wrong again.
I use Rhapsody to download music to the device. I originally had no issues, but lately, I can't transfer songs to the device from Rhapsody, playlists are deleting on their own.
After upgrading to the new firmware, for every artist I have that contains THE, for example, The Beatles, The Killers, the songs are listed twice on my player as Beatles, The and The Beatles. When I try to delete the duplicate it takes action as if it is deleting, but when I turn the player back on the duplicates are still there.
If I try to delete a song from the device, it takes action as if it is deleting, but the songs are still there when I turn the player on again.
There are duplicates and I do not know how they got there.
When I plug the device into my computer to transfer files or update songs, it makes my computer lock up.
Anyone have these issues? I have tried to restore, but that does not work. HELP!

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Stormgeer wrote:
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On the recovery mode screen, can you try doing a CleanUp>Reboot?

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2. What you have tried so far to solve the problem.Plugged it in using the USB port to the computer. Tried the reset hole. It won't turn on or respond or do anything.
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i just got back from the mall.i visited the electroworld branch from which i purchased my zen. i explained to them what my problem is, at first they recharged the player in a usb port in front of me...then they also reformatted it too...told me to stick to the firmware that came with the product..the player responded and thanked them..but hr later, it blacked out again..i came back to the store manager showed him my zen ( he couldnt deny it doesnt have a problem ) and within minutes told me...they are going to give me a replacement. (the diagnosis was AUTO-OFF). they did and im very thankful. right now im charging the new player and hoping...i mean really hoping that this zen works. because im not going to waste my time again even with that warranty. if this zen is defecti've, im gonna li've with its defect..but im going to save up for the fruit's company in my next purchase..better yet why not a new pda...i can play music files in it, watch movies, save medical books etc..

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Tried charging it with 2 cables. I think the battery just can't hold its charge anymore. It'll hold for about 12-16 hours, but when I wake up the next morning and try to turn it on, it's dead.
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Hey guys,
So I recently bought a Creative Zen 32gb and for the most part it is GREAT!
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I should also mention I have ONE album on it, so it can't be because it's full. ONE ALBUM! No joke...

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solved
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Wow. That's very odd indeed. Seems pretty logical to be able to do that. There's no way I could program in 32 stations and I li've in a major radio market. There are not 32 stations I'd ever be interested in listening to around here and I don't even think there are that many even on the air. Again, since that's software related, please put that in a firmware update.

IPOD CONNECTIVITY PROBLEM WITH WINDOWS XP VIA USB 2.0

Enough is enough.
I have an ipod touch and I am having difficulty connecting it to my pc via usb 2.0.
I have searched the entire web and came across many cases similar or the same as mine. It's time for apple to face the fact that there is something wrong with either the apple mobile service or the apple usb drivers or the itunes software that causes connectivity problems with win xp.
For the record my case is this:
I got my itouch 3 days ago. I installed itunes 8.0. Then I plugged in my ipod to a usb extension cable port connected to a usb at the back of my desktop computer. At first I got the "this usb device can perform faster if you plug it to a usb 2.0 port etc." message. So I did. I removed the extension cable and connected it directly to one of the usb ports at the back. The first time it synchronized, it seemed fine. So I decided before I do anything with it, to update it to the 2.1 version. I made my account and bought (very bad policy there apple, it should be free or at least cheeper than 8 euro) the 2.1 update. I clicked to update the i-touch. While it was updating it crashed during the restore process (because it was disconnected but I didn't know that at the time). I unplugged it, resetted and plugged it back and managed to continue the restoring process until it was updated. After figuring out itunes I chose the "manage files manually option", kept everything unchecked in the sync options except the applications. I noticed there were random disconnections here and there but I didn't pay much attention because they weren't very frequent.
The next day I plug in the touch again and suddenly I hear that annoying "connecting-disconnecting" sound from windows while my touch kept disappearing and reappearing in itunes. Suddenly my playlists disappeared from the touch. Nothing was in the touch any more. How could that happen since i had chosen to manage my files manually instead of synchronizing? So I unplugged the touch again, restarted the touch, restarted the pc, stopped and restarted the apple mobile service, unistalled and reinstalled itunes, searched microsoft support and read many usb troubleshooting documents in the web. Nothing happened. The touch randomly keeps disconnecting from the usb. I eventually managed to put my stuff back in and keep them there.
Here's what I know:
1) There is nothing wrong with my usb ports. I don't use usb hubs, they are usb 2.0, the voltage (500mA) is correct in the device manager. Everything else works fine there.
2) The ipod touch does not support disk mode so you can't see it under "my computer" and this is not a problem.
3)There is nothing wrong with the ipod, it works perfectly.
4) This is not a usb cable physical problem.
5) The five R's are irrelevant with this situation.
Uninstalling and reinstalling itunes doesn't solve the problem, neither does hard resetting the ipod.
6) Older PC configurations seem to be more affected by this but it doesn't have to do with unsupported specific chipsets.
Here's what needs investigating:
1) There may be a problem with the apple mobile service running on win XP.
2) There may be a problem with the apple usb driver and win XP or older motherboards.
3) There may be a 2.1 firmware issue with usb 2.0 connectivity.
Workaround so you don't go nuts:
Use USB 1.1 instead of 2.0. It is A LOT slower but it keeps the connection stable and you can work with the ipod. Just start copying and go do something else for the next hour. So far it works for me.
This is a serious issue that needs immediate attention. I've stumbled across forum discussions dating to 2005 with this problem (with older ipods of course).

I think this needs to be put down to the eternal PC/Mac argument. Apple dont want to fix this as they want everyone to buy a Mac. Its a business, understandable, but in turning away PC buyers they alienate a huge percentage of the market.
Now, I had my first iTouch stolen. It synced, for the most part, very well, just occasionally it removed settings and music, but ticking boxes each time I sync'd sorted that, Its a workflow procedure.
SO, now that my Touch has been replaced, iTunes cannot see it. The PC can identify it on USB1 or USB2, My work lap top can see it and has indeed upgraded it to V2 software, just in case that was the issue, but no. For some really weird reason Itunes on my desktop cannot see the new pod.
This does not make sense with the argument that Apple software doesnt work on a PC, but doesnt help that none of the Apple support staff, phone or in-store have a clue about Windows operations.
Because my Touch has now been trying to connect to 6 separate installs of itunes, multiple USB ports, multiple USB cables, a complete overhaul of the registry settings (everything else still works), and the loss of all my previous settings and backups from the last Touch... but still, the PC says its an ipod but cant install it, iTunes sits there, dumb.
The only thing I can do now is sell the device as brand new as it has never had music on it and is just a week old...
It has changed the MiniMac I was going to have for my new flat screen TV into a PC and suggests that anyone with a PC should stick to devices that run on PC, of which there are many, just without the user interface of the dear departed IPod Touch.
Thanks

Creative Zen 32GB - connection problem with 2nd PC

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