Creative zen 32Gb help

Ok I just got it and installed the software. I plugged the player in and when I wanted to remove it XP said "cannot remove device try again later" like it does for every removable device it comes in contact with. So I removed it and now the player wont switch on or charge or anything of the sort. Before this happend the software wouldnt pick it up and neither would my pc. So whats the problem?
Oh I tried using another pc.
And I have gone through the faq but not the whole thing.

?Hello Ironwolf,
Welcome to Creative forums!
First, make sure your PC meets a minimum system requirement of Windows XP Service Pack 2 or higher and you should have al least WMP 0 or WMP installed.
If your MP3 player works fine by itself but your PC does not detect it, check the physical connections between the player and your PC. Check all cable connections to ensure that the USB cable is firmly connected to both USB ports on your PC and the player itself. If you're connecting your player on the front USB port, connect it using the rear USB port. If you have other USB devices connected such as cameras, scanners, or printers, temporarily disconnect it.
You might also want to check this article from the Knowledge base.

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Creative Zen 32GB won't turn on, won't reset, won't do anyth

1. Make sure to state what player you have, and the firmware version.No idea the firmware version, the Zen won't turn on. I have the Creative Zen 32GB, bought in April, 2008.
2. What you have tried so far to solve the problem.Plugged it in using the USB port to the computer. Tried the reset hole. It won't turn on or respond or do anything.
5. Also add any other information that relates to the problem. The more information you give the more likely the problem will be solved quickly. Last week, I had to do the 'clean up' option after using the reset pin hole and another problem was fixed (that problem was that none of the music files were able to be seen via my computer). Then it worked fine, but now it won't turn on or do anything. The last thing I did was upload songs to it using Explorer, and re-labeling individual tracks by cleaning up names, album names, etc. Help, plz!?

i just got back from the mall.i visited the electroworld branch from which i purchased my zen. i explained to them what my problem is, at first they recharged the player in a usb port in front of me...then they also reformatted it too...told me to stick to the firmware that came with the product..the player responded and thanked them..but hr later, it blacked out again..i came back to the store manager showed him my zen ( he couldnt deny it doesnt have a problem ) and within minutes told me...they are going to give me a replacement. (the diagnosis was AUTO-OFF). they did and im very thankful. right now im charging the new player and hoping...i mean really hoping that this zen works. because im not going to waste my time again even with that warranty. if this zen is defecti've, im gonna li've with its defect..but im going to save up for the fruit's company in my next purchase..better yet why not a new pda...i can play music files in it, watch movies, save medical books etc..

Creative Zen 32GB White Screen

I've started having a problem in the last 2 days with my Creative Zen 32GB. I've had the player since July 2010. The only problems I've really had with the player have been some minor freeze-ups, but other than that, everything else has been smooth sailing.
The other day, my player froze up to a black screen while the power-on button was still on. I let the battery run out as I didn't have anything near by to help reset the player. I charged the unit some and tried turning on the player, but I had to still reset the player. I then began getting a white screen. After another hard reset and plugging in my USB to charge it, it came back on, but I've been having problems keeping a charge on the player. I charged the player to 100% and turned it off, but the next morning when I tried to turn it on, it was dead again.
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Tried charging it with 2 cables. I think the battery just can't hold its charge anymore. It'll hold for about 12-16 hours, but when I wake up the next morning and try to turn it on, it's dead.
What's the best way about getting this replaced? Is it possible to still pay for Creative to service it (since it's out of warranty), and if not, is there anywhere else I can send this to get it serviced?

Serious Issues with Creative Zen 32GB

I have been a loyal creative user for at least the past 6 years.
In?July I purchased the Creative Zen 32GB device.
At first it was fine, now it's a total mess.
I looked to try and find information on whether other folks are having the same issues as I am, but I can't seem to find anything.
I have Windows Vista 32bit on my computer. I recently upgraded to firmware .2.03 and that just made things worse.
As soon as I purchased the player I have never had the correct time on the device. I change it constantly and when I turn it back on after a day of not using it, the clock is wrong again.
I use Rhapsody to download music to the device. I originally had no issues, but lately, I can't transfer songs to the device from Rhapsody, playlists are deleting on their own.
After upgrading to the new firmware, for every artist I have that contains THE, for example, The Beatles, The Killers, the songs are listed twice on my player as Beatles, The and The Beatles. When I try to delete the duplicate it takes action as if it is deleting, but when I turn the player back on the duplicates are still there.
If I try to delete a song from the device, it takes action as if it is deleting, but the songs are still there when I turn the player on again.
There are duplicates and I do not know how they got there.
When I plug the device into my computer to transfer files or update songs, it makes my computer lock up.
Anyone have these issues? I have tried to restore, but that does not work. HELP!

I have been a loyal creative user for at least the past 6 years.
In?July I purchased the Creative Zen 32GB device.
At first it was fine, now it's a total mess.
I looked to try and find information on whether other folks are having the same issues as I am, but I can't seem to find anything.
I have Windows Vista 32bit on my computer. I recently upgraded to firmware .2.03 and that just made things worse.
As soon as I purchased the player I have never had the correct time on the device. I change it constantly and when I turn it back on after a day of not using it, the clock is wrong again.
I use Rhapsody to download music to the device. I originally had no issues, but lately, I can't transfer songs to the device from Rhapsody, playlists are deleting on their own.
After upgrading to the new firmware, for every artist I have that contains THE, for example, The Beatles, The Killers, the songs are listed twice on my player as Beatles, The and The Beatles. When I try to delete the duplicate it takes action as if it is deleting, but when I turn the player back on the duplicates are still there.
If I try to delete a song from the device, it takes action as if it is deleting, but the songs are still there when I turn the player on again.
There are duplicates and I do not know how they got there.
When I plug the device into my computer to transfer files or update songs, it makes my computer lock up.
Anyone have these issues? I have tried to restore, but that does not work. HELP!

Creative Zen 32GB - Is it Dead?

Hi. I bought a Creative Zen 32gb Flash player in January 2009.
It was mostly OK for the first year or so. By then, it was almost full.
Last summer, it began crashing on me every so often. I assumed it was just because it was almost full, but as time went on it crashed more and more.
Sometimes it would play slightly garbled songs, almost like in the good old days when your cassette deck would chew up your D-90s.
When using the locking function, it would crash completely, requiring the judicious use of a pin to reset it.
Then it would crash when plugging it into headphones or the cable connecting to my AUX port on my car stereo.
The other day, it crashed and I thought - right, its been going a couple of years now, I'll back it up and then go into recovery mode, clean up the memory and then reboot, as recommended in the user guide. I tried backing up the player but it got about halfway through and crashed out.
I then thought to hell with it - I've got most of my music backed up anyway, and the clean up might not mess with it too much, so I tried to follow the cleanup instructions but everytime I let go of the Play button, it would crash out.
If I held the play button down, it would work, but the buttons are so close together, if I changed pressure on the play button while selecting "clean up", it would crash out. Still, I thought I'd managed it but it would not restart or dock, or pretty much do anything except let me go into recovery mode (while pressing Play, of course).
I then thought I'd just reformat the player - again, through the recovery menu since it would not dock with my PC (Win Vista, 32bit). That made no difference. It would not start, would not dock etc etc.
I then thought I would upgrade the firmware, downloaded it from Creative, and managed to get it to go so far, before it crashed out. And that's it - I can just about get it to start, sometimes, and then the screen will go black, or white, or red and black striped once. It will not dock at all. I can press reset as much as I like but the best I can get it to do is get to the recovery menu for a few seconds before crashing, or I can get it to display the Creative logo for a few seconds before, again, it crashes.
Its sat right now with a black screen and the blue light on. I cannot turn it off, or get any response from it at all.
So, is this now a dead mp3 player? Is it likely a hardware fault? If firmware/software, is there any way to fix this or should I just chalk this up to experience and accept that ?60 odd of mp3 player just isn't built to last very long?
And if its dead, what to replace it's I want Creative stuff to be better than it seems to be, and I am loathe to buy iPod. Sony? Wife has one and its fine, but not enough storage. Any recommendations?

Stormgeer wrote:
I've had my Zen32GB for a year and have loved it up to this morning. I added a few photos to it and now its been stuck in "Rebuilding" for the last two hours. I can dock it and get into it, copy files, etc, but it will not play. I have been using a handy pin to reset it, then it goes back into Rebuilding. It doesn't appear to be a hardware problem as the buttons were working fine. A lost cause?
On the recovery mode screen, can you try doing a CleanUp>Reboot?

Creative Zen 32GB - how do I remove blank FM presets???

How do I remove blank presets from the FM list? I have about 20 stations set up as presets but the other 2 blank ones are still there. Delete doesn't delete them. All delete does is to erase the station from a preset that has a station programmed into it. I want them GONE so that when I sequence through the station presets I don't have to go through the 2 blank ones to get to the next good one. If this is not possible, holy cow, what an oversight on the part of the programmers! Please tell me this can be done!
This is for a Creative Zen 32GB. Not a Zen V or a Zen XFi. Just a Zen. Just a plain Zen.
Thank you.

Wow. That's very odd indeed. Seems pretty logical to be able to do that. There's no way I could program in 32 stations and I li've in a major radio market. There are not 32 stations I'd ever be interested in listening to around here and I don't even think there are that many even on the air. Again, since that's software related, please put that in a firmware update.

Creative Zen 32GB Disply Brightness never chan

I have a creative ZEN 32GB and i recently discovered that the brightness never changes, its alway at 0% i've tried setting it to 00% but there is not difference between 0% 50% or 00% im not sure what might be the problem. I have also tried upgrading the firmware to the lates one but it hasnt fixed anything. Has anyone had this problem or know what to do?!

Well not its no that i dont know how to work my MP3 at first thats what i thought that i wasnt selecting it right but i have tried everything on the menu but it doesnt change i think i'll just end up getting the new X-Fi Zen player....but is the Wi-Fi feture really worth the extra money. What is so special about it, there's not much out there that showes what the wi-fi can do =?

Menu Lag/Slowdown on the Creative Zen 32gb??

Hey guys,
So I recently bought a Creative Zen 32gb and for the most part it is GREAT!
The only problem I have noticed with it so far is a noticeable slowdown or lag when browsing around the menus. By this, I mean that for instance scrolling up and down on the main menu, things will stagger and stutter and simply not flow smoothly as I navigate around. The same thing happens when I browse over album covers and suchlike in the music menu. The problem is heightened when music is playing, adding to the slowdown.
So has anyone else experienced this problem? Or is this just standard with the Zen? More importantly, how can i fix it's!?!
Thanks guys!

I should also mention I have ONE album on it, so it can't be because it's full. ONE ALBUM! No joke...

Creative zen 32gb question

looking at this one: [url="http://www.amazon.com/Creative-Portable-Media-Player-Black/dp/B002YPMOC/ref=sr__2?ie=UTF8&s=electronics&qid=23633786&sr=-2">zen 32gb[/url]
my question is this:
does this mp3 player require proprietary software to put songs on it or can i just take a folder from my computer, and put it in the music directory on the player using drag and drop
i did a search but so many "creative zen" players came up i dont know which one to even look at. seems like some can and some cant. im trying to research it now through other means but im just kind of hoping someone on here that owns one can let me know what is required.

First of all, I'm assuming that you are already clued-up on moving your CD albums onto your hard disk. You should, by the way, always create a folder for each CD/Album, and put all the tracks into that folder.
From your question, it appears that you haven't yet purchased a Zen. Your Zen comes with some programs to help you do things. In the context of your question here, you get a "Zen Media Explorer" which allows you to do the following:
. Move your CD/Album folders into your Zen.
2. Make a playlist for each of the above folders.
Then if you want to play an album in your Zen simply select a playlist and click "Play".
There are other ways of doing things, but the above strategy keeps everything tidy and easy to find (and play).
You can, for instance, create your own"mixes" (putting each into a playlist). You can of course select individual tracks, and (if you want) set "random play".
You might also find it useful to always set the sleep timer to (say) one hour - then if you forget to switch your Zen off, you won't flatten your battery. When you switch on again, you'll automatically be put into the playlist/track/position-in-track that you were in when "sleep" kicked in. This "return-to-place" also works if you deliberately switch off.
One other recommendation - always switch to "lock" when playing. In "lock" the display is switched off, so you'll get about 24 hours of audio play on one battery charge. If you don't use the lock, the extra drain by the display will shorten your battery life before you need a recharge to something between 2 and 5 hours.

Creative Zen 32Gb issue with loading downloaded wma fi

Hi
can anyone help me?
I have the Zen 32Gb and love it. I hav transferred all my cds and digitised vinyl onto it and have never feltso in touch with my music collection!
But I'm having a problem when I try to transfer wma files I've downloaded from sites like Tesco.com. When I try to put them on the Zen using the Zen Media Explorer it comes up with "unknown error". If I try to drag and drop or copy files using the browse media interface I get a message telling me I need to install a security update. I'm running Windows Media Player 0 and it's telling me there are no updates to install.
Any ideas?
thanks for any help!
Donald
Message Edited by elgindeep on 07-3-2008 04:08 PM

The files might be DRM protected. To check just right click on the file and select Properties. It will tell you if they are protected or not. If so you won't be able to import them.

Creative Zen 32GB "There is a problem playing this audio" AAC

GCreative Zen 32GB "There is a problem playing this audio" AACZ All right, this is driving me nuts. I have a Zen 32GB and a Vista 32-bit machine. I have been encountering a lot of problems playing AAC files on my Zen--many of the tracks stop short, and the error message "There is a problem playing this audio" appears.
These are AAC files that I ripped off my own CDs using iTunes, so there are no DRM issues. ? I'm not sure if the problem lies in the actual ripping process (although the problem tracks play on my iPod without problem), the importing into my Zen using Zen Media Explorer, or my Zen trying to play the tracks. I've tried turning off my antivirus program, as well as checking the box in iTunes that double-checks for audio errors after ripping. I thought at first that it could be related to scratched CDs, but it also happens with pristine CDs.
I have latest firmware (.2.03) installed, and also the latest version of Zen Media Explorer.
I've searched this forum as well as Google for this exact error message, and don't get any related hits. Can anyone out there help me? Please?

Thanks for that response--I was beginning to feel a little neglected. It's disappointing, though--one of the reasons I bought the Zen was because it advertised AAC compatibility, so that I could have just one library of AAC files for my iPod and Zen, instead of entirely duplicate libraries of AAC and WMA files. Most of the AAC files I've imported into the Zen play fine--I just have to check all of the tracks to see which ones have that audio error. Usually, if I re-import the track, it comes out fine (eventually).

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Hi i'm new here and i'm very sorry if you have seen these post already.
I have a Creative Zen Nano GB for almost a year now. 3 days ago i noticed it started to turn off by itself. I did everything from changing the batteries, to deleting all the songs on it, and updating the Firmware. When i updated the Firmwire it worked fine for about hour then it shut off by itself, i went to turn it back on and no luck. It still wont turn on, but it hooks up to the computer fine. Can anyone please help me with whats wrong? I'm leaving for Florida in the next day, and we are driving and i need my mp3. Please help. Please and Thanks

Are you using WMA files? Many of the problems people seem to have with the Nano Plus are when using wma files. I rarely use wma files on my n200.

Creative Zen 32GB playlist sorting

I just bought the plain Zen 32GB. Not the Zen this or that. Just plain Zen. When I go to manage playlists on my computer (Windows XP), the only way I can see to sort playlists is by dragging items up and down. There have to be other ways that I'm missing here. I would expect to be able to sort a large playlist by any column order or randomly but I can't find those features. Where are they?
Thanks.

Yep. I know I can shuffle the player so that things are mixed around when they play. I want to randomize the playlist. I have some playlists I want to play in random order and some I want to play in the order They belong in. For example, I would not want an audio book that is split into tracks to shuffle. That would be stupid. But I do want my Beatles collection to play in random order. It's my understanding from reading other posts (about other Zen players) that playback is either shuffled or it's not. You cannot specifiy shuffle mode per playlist. It's eitehr all or none. So you have to turn it on and off depending on which playlist you're playing. If that's teh case, then it's pretty useless to me. You guys should look at WinAmp. For over 0 years it's given users the ability to BOTH shuffle and randomize - 2 totally different features but both are very useful. I can create a playlist and then randomize it so that it plays the list in teh order it's showing but the list has been mixed up permanently until I organize it again a different way. Shuffle simply plays the list in a random order. They are not the same thing but have similar results. it would sure be nice if you'd add that in a firmware update since it's just a software issue.

Ipods suck : Considering buying a Creative Zen 32gb, I have some SD questions

? My? 20gig ipod died......again. I never realised how bad ipods are . They are WHITE DEATH
So i'm looking for a replacement. I used to have a Vision M 30gb? but trying to find a new one? is impossible and they are VERY expensi've as they are so rare
I looked at the Newer creative mp3 players but from the reviews they seem to have a few flaws i dont like plus very expensi've .
So i've settled on the Creative Zen 32. I tend to carry around a lot of audio so i am considering adding on a SD card
I'm selecting one that has the right compatibility?but I wanted to ask is it possible? to creative playlists for mp3 on the SD card
Having the mp3's organised and not a jumbled mess is what i'm worried about .
Has this been fixed?
p.s. I tried searching but when you search for 'creative zen' you get every other version of the zen as well

Zens are great durable mp3-players, so it's a good choice. But so are iPods. A friend of mine has the same iPod he had 5 years ago. You are saying you are having problems with your iPod. Maybe it's just bad luck, but it might happen that you will be dissapointed again with a Zen.
I have a screen protector and a protection case my zen, I never put it in my pants pocket, unless I really have no other choice. My Zen broke after 2 months (it didn't connect anymore), but those things can happen. mp3-players are fragile, but the Zen is the best player I have experienced (and that are a lot of players, with my destruction rate ).

Creative Zen 32GB - connection problem with 2nd PC

Can anyone help?
Have had my ZEN for 2 years now & (touch wood) it's still going well.
I want to be able to upload music from my laptop when I'm away so I installed the software & registered it without any problem. However my laptop can't detect the device.
My ZEN has just connected quite happily with my main PC so it can't be the devce. Is there a restriction against using the same device on two different computers? If not why can't my laptop detect the device?
O/S Windows XP SP3 on both computers.
Thanks

Many thanks for your response.
I have tried connecting using another USB without any success.
I think my lap top should be powerful enough - it has a 5 inch screen and I can connect my Philips 32GB GoGear without any problem.
(My Philips is my back-up in case anything goes wrong with my ZEN but I don't like it as much )

Creative zen 32Gb help

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