Creative ZEN 4gb probl

it is freezing and saying it needs a firmware update but it wont even turn on and now when i plug it in it will turn on but as soon as it says CREATIVE it either freezes or black screens and stays like that until i hit the reset button the question i have is how can i save the thing if at all possible

Hello Shugo828,
Welcome to Creative forums!
There is troubleshooting guide available in the Knowledge base that you might want to try. Click here.

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Creative ZEN 4gb compatible with Creative MediaSource

Hi,
I was just wondering if I can use my new Creative Zen 4gb with Creative MediaSource. I really like MediaSource and I would prefer to use it the only problems is when ever I connect it its keep locking up and crashing especially when I go to creative playlists. I used to use mediasource for my Zen Micro. Any suggestion? or does creative no longer support MediaSource with there new players?Thanks!

Strife04 asked the following:"Hi, does anyone know which Creative MediaSource Player/ Organizer is compatible with the new 4gb ZEN and if there is one, where it can be downloaded? thanks in advance.":?My reply:Which 4gb Zen?I have the Zen V Plus 4 gig and MediaSource Player/Orginizer running on a?Windows XP SP2enabled Dell.
This works fine for me.

Creative Zen 4GB bad memory sector

"Creative Zen 4GB bad memory sectork After a few months benI'venoticing that trying to load more media into my Zen gives errors like "Not enough space on disk" or "An unknown erroroccurred". This happened when I load files, it gets to around the 2.GB mark, and then files don'ttransferto it. I've tried formatting via the Zen onboard formatter, formatting it though the computer, uploading files though the onboard SD importer and though the computer. Ibelievethat a sector of my flash memory has died. I want to try and do a zero-out of the data, much like on a regular hard dri've, in witch this feels like the only option. But I don't know a way because of the fun limitations of<span class="Apple-style-span">MTP. And I'vebengoogling for months on how to fix this, but nothingusefulhas been dug up. Is there a way to fix the broken sector I have Macs, most WindowsMachinesand Linuxmachines, so I have no platform limitations. I would like for it to be as easy as a full formatinsteadof the quick-formats it seems to perform every time I try a conventional format.
Thanks, Zack

Zack777 wrote:
coachop94 wrote:
Far as I know the only format that works properly for the player is thru the player itself.Are you doing cleaup>reboot after formatting? If it's still under warranty return it if you can't resolve it. I tried cleanup, and I think the warranty is expired.
If all else failed (format and clean up), you may need to call tech support and send in the device for repair. The cost however is quite expensi've for out of warranty repair/replacement. :smileyindifferent:

Creative zen 4gb won't turn on manually and acting stra

My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again ( I can turn it on again, if I had just turned it off though). Even if battery is full, I get the same problem. ?I've also used the recovery tool to update the firmware, nothing's changed.
I've also done a clean up and reboot of the player. I still have the same problem. I've also noticed now, after doing all these things that when I play music, after a few songs, maybe 30-40 minutes after, it turns off by itself, and if I get to turn it on, it'sdoes a rebuilding of the files. ?Any idea how I can fix this? I've only had this player for a month or two only. I haven't done a format though... Thanks.

hello, sorry, i dont think i made myself clear. I meant by pulling on the on button for a split second will either make my device flash a blank white screen, or the side of device will display blue( like it will if the device was on) ?and the sound will fuzz for a sec, but neither of these will result in the device starting up. i just want the wonder if that is normal and will that damage the device.
ps.
i already know The correct way to start up my device is to pull down on the button for 2+ secs.

Creative zen 4gb acting strange and won't turn on manua

My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again ( I can turn it on again, if I had just turned it off though). Even if battery is full, I get the same problem. I've also used the recovery tool to update the firmware, nothing's changed.
I've also done a clean up and reboot of the player. I still have the same problem. I've also noticed now, after doing all these things that when I play music, after a few songs, maybe 30-40 minutes after, it turns off by itself, and if I get to turn it on, it does a rebuilding of the files. Any idea how I can fix this? I've only had this player for a month or two only. I haven't done a format though... Thanks.

Your Zen is probably faulty/defecti've contact Creative.

Creative ZEN 4GB is not connecting with

Hello Everybody!
I've bought CREATIVE ZEN 4GB mp3 player, and after some two months, i can not connect the player with pc. So i reinstalled my windows, because i thought it was some problems with whem. After installation, everything worked twice, and then, is the same problem happened. So i reinstalled windows a second time, but doesn't matter, how many times i reinstall them, it's same problem. After that, i've tried to contact costumer support, but all they tried to help me, was unsuccessful. So few weeks ago, i deleted the MTP Device from "device manager" And now, all the time i have a bubble on the left lower side at the screen, with a note: "Found New Hardware: MTP Device" And i can't turn it of, every time i do that, it shows again. At device manager, on MTP device i have yellow exclamation mark. When i'am trying to update driver, i have this error: There was a problem installing this hardware: MTP Device.
This Device Cannot Start (Code0)
The only thing i can do, charge my mp3 player. And sometimes i using the player on the really old computer, and its works properly, but the worst thing, that the old computer is not mine anymore, so i can't do anything with a mp3 player.
So if someone, has problem like this, and someone, who resolved it, please help me. I like this player very much, and i dont want to change it.
Thank You!

Yes, it is possible. On the right hand side of the player is the slider to turn on the player, push the slider upwards to the lock position and the screen will turn off. That is the Hold mode. At this mode, all the buttons would be inaccessible to prevent accidental pressing of the buttons. This is the mode to use when you are just playing music and do not need the display.
To unhold the player, just push the slider to the middle position and all the way down to turn it off.

Creative Zen 4gb, is it supposed to turn off the display to save the batte

I just bought a Creative Zen 4gb, is it supposed to turn off the display when I'm listening to songs?to save the battery?
Mine doesn't. It just goes dim.

Yes, it is possible. On the right hand side of the player is the slider to turn on the player, push the slider upwards to the lock position and the screen will turn off. That is the Hold mode. At this mode, all the buttons would be inaccessible to prevent accidental pressing of the buttons. This is the mode to use when you are just playing music and do not need the display.
To unhold the player, just push the slider to the middle position and all the way down to turn it off.

Creative ZEN 4gb video gets out of sync, please h

When i play back relati'vely long videos (around 30 minutes or more) on my new Creative ZEN 4gb? the audio part of the video i'm watching becomes out of sync with the video after 5 minutes or so, hence the words that characters say don't match up w/ their li
ps.
get the picture? it is REALLY annoying and i've tried firmware .20 and it didn't help, i've also reverted to .0, same problem. is it just my player or is this a common occurance and what can i do to fix it's thanks a bunch. and don't get me wrong, i think that despite the bugs the new ZEN is a good player.

hmm... come to think of it, that makes total sense. that could also be why the screens lag a bit when i'm listening to music and browsing my system settings as fast as i can. i'll try encoding my videos at a lower bitrate tomorrow, have any good setup in mind? (i.e. xxxKbps format-.xxx audio xxxKbps format-.xxx) also, i would think that a high bitrate (high enough to slow the player down) would produce visual slowness in the videos, and thus i could tell if that was the problem or not. but i haven't noticed visual slowness so does it work some other way or is it just so subtle that it takes a while to notice the video losing sync with the audio?

Worried That I Just got a faulty Creative Zen 4GB. Tell me I am wro

Hey there,
Just got my second creative player and having enjoyed the previous mp3 player?product, also the sound cards/speakers and all sorts I've got off them over the years. Im concerned that they have let me down this time... I just got a Creative Zen 4GB and I noticed a strange rattling sound from inside the player, this seems?wierd for a device with no moving parts etc what could it be? is the device faulty or are they all like this?
Tell me I don't have to send it back!

Thanks for the replies,
I have contacted Creative, and they do advise to send it back, which I will do.
The rattling I hear is when I shake the player slightly, Im sure its a loose battery. They really should have devised a better way of fixing the battery in. Because I might use it out running and exercising so having the battery rattling around might damage the player further. I've decided to send it back to the site I got it from and just get it from a shop instead, less hassle with returning items.
I believe the battery is suppose to be fixed down with simple sticky tape, looking at the really useful link thats posted above, it seems to confirm it. Quite a crude method if you ask me, for a product of its price level.
Message Edited by Eclipse8472 on 03-2-2008 2:09 AMMessage Edited by Eclipse8472 on 03-2-2008 2:7 AM

Creative Zen 4GB incompatible with Windows Xp 64b

I cant get my new 4GB zen to work with my Windows XP 64 bit. As far as i am aware i've downloaded all the neccesary drivers from Creative, but still no joy. Upon inserting the CD that came with the Zen i get 'The windows operating system is not supported' and i am unable to see my Creative zen plugged in the 'My computer' display. It could just be me thats missed something blatantly obvious, or am missing a download (If anyone could link the drivers, just incase i've missed something id be most grateful) If anyone could help me out here id be most thankful Cheers Buldyman

I have 2 8G Zens and a 4G Zen and they all seem fine under Vista 64bit, but I've not tried them under XP 64bit.
Do they show up as devices in the device manager with an exclamation point?
I did notice under 32bit XP that they showed up as MTP devices until I installed WMP (Windows Media Player) . After that, they simply showed up like a USB dri've which is what I wanted. If you are still running an older version of WMP, upgrading to the latest version () may help.

Creative Zen - Installation Probl

Hi there,?I was installing my Creative zen and my computer crashed out half way through the installation process. I tried Uninstalling the program but it will nor unistall as there is an error, i tried re installing it but it will not let me and i tried using the repair button when the disk is put in and it wont let me do that either. Has anyone got any suggestions on how i might be able to fix this problem. Does the program have to be installed for me to use it, can i just use it like a portable dri've and move files over into it's?ThanksChris

Same problem, purchased my creative zen Micro 0-0-06. Noticed 4-25-06 that I can not turn on my zen with on/off switch. I can however get my zen on by plugging in usb cable. Very frustrating since I have taken good care of device. $78.00 did not give me many day of usage. If you find a solution to the prob let me know. Thanks.

Creative Zen Connection Probl

I have the Creative Zen MP3 player (version .00.02) an i downloaded the driver from the support section but windows media player and creative media source don't recognize it. It comes up under My Computer but i can't do anything because it is very slow (can't click on songs can't delete or add) anyone know a fix?
Thanks.Message Edited by jargs on 09-7-20070:06 AM

What o/s are you using XP or Vista, but first look in the update section for a new firmware update, and read the instructions on how to update. This solved all my problems and made the player much better!

Creative Zen Hardisk Probl

i go into my recovery mode to try and format my disk and reload my firmware for my creative zen micro player, since i have come accustomed to doing that over the months of ownership. however when trying to do either a message prompts me that i have a HARDISK PROBLEM is there any way to overcome this problem or will i have to take my player in for servicing.

jeeeez, i have said this like 0 times in other posts
If the Recovery Options are not helping, the only other solutions are:
Send your player in to Creative, they will repair it for Cash
Try banging your player on the side, this will help because a) your hardri've is probably stuck b) it will loosen your hardri've back to a "normal Operation" state
The second method has worked for me twice with my old Nomad Jukebox 20gb.

Hiss from creative zen 4GB using westone

hi people,
I have an audible hiss with the new creative zen using my WEstone UM2. The hiss starts the moment I play a track and is also present when I pause the track. The hiss is independent of the volume contol. The UM2 are notoriously easy to dri've. Can this problem be fix using a firmware? Do any of you hear this or I have a defecti've Creative Zen, ie I should bring it down for servicing.
My UM2 detects a LOT of his from my nokia N95. A little hiss from Creative zen, ZERO hiss from my sony u8g.Message Edited by wind30 on 0-02-200705:06 AM

Hmm, i dont see why, usually the higher the impedience, the less his you get, and get get a fabulous SNR from the Zen at 97dB 97dB SNR,. It may just not like the Zen. and you said its regardless of the volume level even if its not playing music? very odd, it may be some sort of bug? i get very little Hiss from my ZVM using 6ohm earphones (has the same SNR).
other than that, how does the Zen sound? is the Custom Eq effecti've? did Creative finally fix the bass boost distortion? thanks

Creative Zen 4GB backlight/screen flic

Quite frequently the screen and or backlight of my Zen 4GB will flicker while either lowering brightness automatically or if i press a button. I was wondering if this is very common, because my freind's Zen 8GB doesn't do this at all. If it is really common i won't bother returning it, but if it isn't common i'd say its almost worth me returning it. By the way, i have tried every firmware from .0 and up, nothing helped. Someone please offer advice/help, if possible, as this is particularly annoying.

I had this problem (if it can be classified a problem) on my ZEN 8GB with .3.0e and a couple of firmwares back, but it never really bothered me as it only ocassionally started to flicker when I pressed a button (volume controls in particular, for some reason). With .20.02e I have, however, not come across this anymore. Right now, with this firmware,?my player is nearly flawless (just rare blank screens subsequent to unlocking). And yes, it is common with this, but no, it's not worth returning it for this sake, as it has been concluded here before that the flickering-matter has got to do with firmware.Message Edited by de_zwaluw on 0-26-200802:49 AM

Creative ZEN 4gb probl

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