Creative Zen 8GB - Headphone jack is

I have recently purchased this player and immediately see that when I plug / unplug any headphone, the screen flashes as if the player had been turned on. I don't think that simply plugging or unplugging a headphone should activate the player - has anyone else seen this happen? If so, did you return the player?Thanx

i dont know who told you that but I have my headphones hooked to mmy ZEN and it doesnt turn on.... and YES i would most definitely be trying to get it exchanged....its NOT supposed to do that...some wire must be crossing wth the USB port inside the player making it do this....but dont try to fix it on your own....just tll Creative that you got one of the crappy ones and it does that.....dont let them tell you that its supposed to do that....tell em someone? you know has the ZEN and theirs doesnt turn on when they connect the headphones....thats the stupidest thing i'd ever hear if they told me that....

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Creative Zen Micro headphone jack fixe

I was reading the reviews on the Zen Micro on Cnet.com and someone said that Creative fixed the headphone jacks.. but only for the latest Zen Micros... btw how do I find out which are the latest Zen Micros?
and im also deciding if I should buy a creative zen micro?

so is it truuee?

Creative Zen Touch Headphone Jack Prob

I've got a 20GB Zen Touch MP3 Player in which I've had for about almost 5 years now. The player has been excellent and very reliable so far but about a month ago I encountered a small problem with the headphone jack. Now I'm not quite sure if the jack has worn out due to wear and tear and mind you I use it a hell of alot. The problem here that I've got is if I'm listening to music on my headphones and I move the headphone jack itself i.e slightly wiggle it I will totally loose the sound quality and the sound quality sort of gets funny, like its a contact problem with the male jack and the female headphone socket on the Zen itself. Its like a contact problem between the both inside. Apart from that all the other functions work very well and I dont have any problems there. Now I dont know if this is a common problem with the Zen Touch or Creative MP3 player products in general.
Ok now I have been quite dissapointed with Craeti'ves Support here in Australia. They make great products but their support could be improved. Anyhow I li've in Perth, Australia and I rang Creative support in Sydney. They said to me that I had to send in my Zen with a cheque of $300 or so dollars (can't recall the exact figure). The reason for the $300 is that if they could not fix the problem they would use the money for a relacement of a new one plus it would take 6 weeks to repair, wow 6 weeks without my MP3 player would dri've me nuts !
Now I'm 100% sure it is a headphone jack problem like a loose connecton or something like that caused through wear and tear and I'm sure this also happens to Ipods as well.
Now here my other question. They say the require a cheque for $300 for the above reasons I mentioned eg if they cant fix it that money would be put towards a new one. Now lets assume it is the headphonejack problem in which I doubt will cost $300 to fix and they say it was more than that i.e circuit board, chip etc etc (in which it probably wasnt) and use my $300 to that was unneccasarry spent on a new player etc. I mean how can I really trust their honesty. The player might be perfectly fine apart from a small worn out headphone jack socket but their making excuses that this was not working etc.
I li've in Perth, WA and would like to know if anyone here from Australia can reccomend me any really good service agents for Creative MP3 players. I mean really do I need to send it to Creative and get fixed

Wow and yet no one here can help me with my problem !

Creative Zen Micro headphone jack..has it been fixed on new mode

I bought one of these about 6 months ago and it turned out to be have a faulty headphone jack which started breaking after 2 weeks-i'm thinking of buying a new one..can anyone tell me if the problem still exists in the new models?

conor48: There have been emails copied and pasted from purported Creative employees saying that it was fixed in later revisions, but Creative Support have neither confirmed nor denied this officially on the forum.

Zen micro headphone jack fix for fr

i read somewhere in the forums that Creative can fix the headphone jack problem for free?
Do you need a warranty for them to do it for you? And are all the songs on the player deleted when they fix it's
I would try and fix my Zen Micro headphone jack myself, but I'm afraid I might do something wrong.

i recently got my micro replaced at best buy after it had the headphone jack issue, and my new one is having the same problem. I'm pretty sure best buy gyped me though because they gave me a micro that was sitting out on a table like it was used or something. Since this was within the last 3 months am i able to mail my micro in to creative to get one of the new, hopefully fixed, ones for free? It's soooo frustrating because i love the micro but the stupid head phone jack just makes me want to strangle it.

Zen micro headphone jack cheap

I started having intermittant problems with the zen micro headphone jack that has been well described. I found that if I held the headphone plug in a certain position that both channels worked well. I took a standard size staple and placed one prong of the staple in the thin space between the headphone jack and the body of the micro in a location where the headphone jack would be forced into the position where both stereo channels worked. I then broke the prong off by bending the staple back and forth and then pushed the sharp edge down with the end of a ballpoint pen. This made the headphone jack fit very snugly in the position where both channels worked when I plugged the headphone in. It solved the problem completely and is significantly cheaper than the $40.00 creative would want to fix the problem.

You could easily take it out with a pin or using another staple to catch the bottom of it. It really doesn' go in very far. Certainly would take it out if if can't fix the problem before sending it in. Its amazing that the staple diameter is exactly the size needed to keep the microphone jack tight in the case.

Zen micro headphone jack quick free

I started having intermittant problems with the zen micro headphone jack that has been well described. I found that if I held the headphone plug in a certain position that both channels worked well. I took a standard size staple and placed one prong of the staple in the thin space between the headphone jack and the body of the micro in a location where the headphone jack would be forced into the position where both stereo channels worked. I then broke the prong off by bending the staple back and forth and then pushed the sharp edge down with the end of a ballpoint pen. This made the headphone jack fit very snugly in the position where both channels worked when I plugged the headphone in. It solved the problem completely and is significantly cheaper than the $40.00 creative would want to fix the problem

:smileyvery-happy:That's pretty smart.

Creative Zen Aurvana headphones

Wow, creative has the WORST customer support on earth, the website is circular, and you can't get anywhere with it.
So I have the Creative Zen Aurvana headphones, used them for 3-4 months and one side doesn't work anymore, they were mildly used, and well taken care of, but one side stopped working.
I tried filling the warranty form but it doesn't even list the headphones anymore as a product.. wtf?
Can anyone give me the Creative customer support phone number, they don't list it anywhere on the website, every link leads to one another.. CREATIVE SUCKS.

Hello fellow disgruntled Creative customers. I just got a pair of the new EP-640's and am having the same problem... after just a week! The sound hasn't gone out completely from the right ear, but it's still barely audible. I'm probably going to take them back and get some from a different brand. I can't wait to get a Creative pair after this problem is over.

Creative Zen 8GB Random Shuffle

Creative Zen 8GB Random Shufflej I have owned a Creative Zen V Plus 4GB for two years and have really enjoyed it. About a month ago, the screen started to fade out and is now totally black. I have researched this problem and have come to the realization that there is no way to fix the issue short of either shipping my player in for repairs or buying a new Zen V Plus. I have tried all the "fixes" I could find on here and other places. Nothing works and a lot of others seem to have the same issues with their players. The player still plays fine, but with no screen, it is very?tough to use correctly. I am willing to "start over" with a new player and am interested in the Creative Zen 8GB. The player looks real nice and has all the features I need. I read online that the Creative Zen 8GB DOES NOT have a random shuffle feature. I was just wondering if this is true? I love setting my player on random shuffle and letting it randomly choose the songs. If this is not a feature on the Zen, I guess I wouldn't be interested in buying one. Does anyone know if the Creative Zen 8GB has the random shuffle feature?

Yes it does. You would from the music menu scroll to DJ & choose random play all

Creative Zen 8Gb-Unknown Device!

Creative Zen 8Gb-Unknown Device!? Player: Creative Zen 8gb
Firmware Version: .20.02e
OS: Win XP with Service Pack 3 (Unknown Origin)
Windows Media Player: Version .0.572.545
Motherboard: ASUS P5Q PRO
My problem is that when I connect the player to my computer it is recognized as a Unknown Device and listed as Unknown Device in the Uni'versal Serial Bus Controller of Device Manager.
There is no yellow triangle, there is no section for Portable Devices. It simply registers as Unknown Device.
There is no apparent way to synch with the device. It does not show up in Creative Media Explorer, Windows Explorer or Windows Media Player.
The Original Creative CD installation package does not detect it.
The newest Creative XP installation package from official website does not detect it.
The newest Creative firmware installation package from official website does not detect it.
I have tried several USB slots from front and back (am using back mostly) and short black USB cable (0s long) as well as another USB cable. All USB ports are 2.0.
The player charges normally when connected to the computer and works perfectly for listening to music etc.
Help please! Im poor as hell and will go insane without this player :/

When I connect the Zen, that is where the change happens in the Device Manager trees. It is not recognised as Creative Zen, Portable Device or even a device with a yellow exclamation triangle.
In other words, when I plug in the player, that is how it is represented in the Device Manager trees. As an Unknown Device in the USB controller section.
For your information I have tried this player on 3 other systems.
Laptop A with Win XP/Service Pack 3/WMP
Laptop B with Win XP/Service Pack 3/WMP 0
Laptop C with Windows 7
RESULT IS ALWAYS SAME.
UNKNOWN DEVICE!
The player works fine in and of itself and charges normally when plugged.
Please confirm what are the system requirements for Firmware Version: .20.02e which is the currently installed version on my Creative Zen 8GB

Creative Zen 8GB and Naps

My new Creative Zen 8GB isn't working with Napster - Napster is complaining about the firmware version. It came with .03, and I've updated it to the ..04 available on this site - no luck with either version. Is anyone using the new Zens with Napster, and if so what version firmware are you using? Also, is there any way to get older versions of the firmware?Thanks

I have begun to have a problem since going to firmware version 2. I have the 6 GB ZEN and it came with version 0. I should have just left well enough alone (you know, if it ain't broke, don't fix it!) since I wasn't having any problems that I was aware of. But since 'upgrading' to 2 I have noticed an issue where about once a week when I go to play my Napster-to-go songs it displays the message that there is no license to play the songs and that I need to sync my player with Napster, even though I'm nowhere near my monthly license renewal date. I connect the player to the PC with Napster running and Napster 'Checks' the status of the player but that alone does not renew the license and allow me to play my Napster-to-go songs on the ZEN. However, if I download even one new song to the player, then all is fine and I can play everything again. So it's not as bad as the problems above but still at least a little bit annoying. I'm placing the blame on Creative's firmware since I didn't have the problem before. If could roll back to version 0 I would. I'm not going to version 3 since there are a bunch of reported bugs. I'm assuming that Creative will eventually release a firmware that fixes this. I'm also assuming that is part of the reason that Creative pulled version 2 almost as soon as they rolled it out. I appreciate Creatives constant upgrading of the firmware to 'fix' issues but I wish they would give a little more detail as to what the newer versions do as well as to offer the older versions so we can roll back. Also, I think it would show great faith if Creative would post their findings of bugs in new firmware so we can know what to look for. I don't mind being a beta-tester for them but at least keep us in the loop! M.
Message Edited by methos979 on 2-07-20070:53 AM

***HELP*** Creative ZEN 8GB Vista Problems. NO SOLUTION FOUND

I have searched the web and the forums. I cannot find a solution anywhere.
My Creative Zen 8GB will not connect in vista. Ive upgraded the firmware to .3.0 and it still will not detect. Ive downloaded the newest Creative Media Browser and it still will not detect.
I searched the creative knowledge database and came across the "regedit USB allow permission tweak". regedit will not allow me to change the usb settings even though i have administrator rights.
i've searched the forum and came across about 0 threads regarding this issue and not one of them had a response from a Creative Administrator/Moderator.
has anybody at all gotten creative zen 8GB to work with vista? If i cannot get this to work, I am going to return this POS.
Can anybody help?

yes i tried the CD that came with it. but it still does not work.
i have upgraded the firmware on an XP desktop and installed the newest creative media browser on my vista notebook and still my Creative ZEN will not detect on my Vista notebook.
I called technical support and the only solution they gave me was to "update my MTP driver in device manager" but when i do that, vista tells me that "windows has determined that the most appropriate driver is already installed"
i know SOMEBODY out there has had to have come across this problem and solved it somehow.
com'on guys....help me out here

Question concerning "Creative ZEN 8GB&qu

Hello!
Today I got my Creative Zen 8gb mp3-player and as far as I tested it I'm quite happy, but there is one problem that annoys me very much: I wanted to put my whole "others"-ordner on the ZEN (an ordner where I have different songs of different artists).
But it's not possible - the ZEN always creates seperate ordners on the different albums the songs are originally from. But I want to have the same order as on my computer and not a thousend new orders with only one song!
And even my audio books aren't in one ordner but in a lot of different ones! I can't here them this way!
I'm really angry about that - when I collect an ordner from my "music-library" I want to have this ordner the way it is on my on the ZEN. Isn't that possible Otherwise I would give the player back, there's no other option for me!
I hope that I just didn't understand a simple trick, because except from this problem, I love the player!
I hope that you can help me,
yours Lilya
PS: I used the ZEN Media explorer to put the ordners on the ZEN, only in case that this is important...
And sorry for my English, I'm from Germany so my English is not perfect!

Use the ZEN MEDIA EXPLORER to make playlists to put the flies in the order you want to listen to them. You do not have to use the Creative Media Source for ripping cds or storing your music library. You can use Windows Media Player for that.

Creative Zen 8gb- unknown error/access denied when adding mu

This is so frustrating....please help!? I have already reformatted, disk cleanup, reset and still nothing. When I'm trying to add new music to my Creative Zen 8gb I get the both error messages : "unknown error" when using the Media Zen 'browse media' option and when using the Windows Explorer drag and drop selection "access denied". Please help I've tried almost everything and it won't copy any music not even pictures.

What operating system do you have? Win Xp (sp2) (sp3) or Vista?
Note: I can only help you on Win Xp (Sp2)
Try this:
. Go into the "Recovery Mode" on the Zen disconnected from the PC and clean-up & reboot.
Check to see if this fixed your problem?
Next
. Connect your Zen to the PC
2. Select "Organize media files in this device using Creative Media Explorer"
3. You should have a "docked screen" ?
4. Under Windows, Control Panel, System, Hardware, Device Manager then look under Portable Device then
look for Blue (Yellow is bad) Creative Zen then check to see if the device is ok.
Do this for error code (0)
http://www.pchell.com/hardware/usbcode0.shtml
Do this for error code (9)
http://technet2.microsoft.com/window....mspx?mfr=true
Check back
BTW - I hope you are adding music to the right folder e.g. Creative Zen (My Zen) Media Library / Music
Cheers

Creative Zen 8GB-Software from CD will not install under vi

DemoShield Player has stopped working is the message that I get when I try to install the spoftware that I got wioth my Creative zen 8GB. The OS is windows Vista. Any idea. Creatve Autorun utility kick off fine but the next screen I get is that it cannot install the software!

Did you try the downloadab;e version instead,
http://us.creative.com/support/downl...ype=0&x=20&y=2

Creative Zen 8GB - Headphone jack is

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