Creative Zen 8GB not keeping accurate time on cl

Hello, I am wondering if anyone else is experiencing problems with thier Creative Zen's (mine is an 8GB) not keeping accurate time on the digital clock on the player? My firmware is .2.0 by the way. I have a fully charged battery and noticed yesterday that the time on my clock was way off and needed to be set once more. So I set it correctly yesterday, now 24 hours later, the time is again way off...it thinks it's :6 pm even though it's 0:20 pm as I post this message.
I have noticed this several times previously and have adjusted the clock accordingly each time...this is not just a random incident.
I have used the player for several hours today but the battery still has lots of charge left and the unit functions correctly minus this time issue.
Any feedback or help would be appreciated.
Thanks,
Drew

I too hope that if others are having this problem that they would add their comments to this thread. I know this is a rather small issue, but it is annoying none the less. I mean otherwise my player is rock solid. Yes I could turn off the display of the clock and not rely on it at all (now I don't because it's always wrong) but that means I am settling for a product that does not work as advertised with ALL it's features working correctly. I am being kind of picky but I just want the product to function correctly... I don't think that's being too out of the ordinary with my expectations.
Anyhow, to make a long story short, I have been issued an RMA number and plan on sending the player off to Creative here in Canada.
I promised to post a follow-up with a copy of what Creative has sent me for correspondence in case others are interested. Oh and just to be complete, here are my answers to the suggested self-troubleshooting methods in the following email - yes I am running the latest firmware release and I am a clock setting professional now because I have done it so many times.
I have also searched this forum for other users who may be having this issue and I did not find too many (I found this interesting). So that is why I created this thread. I am starting to notice, at least at this time, a few others who are having similar experiences as I-yup I agree I am not the first to have problems with my MP3 player nor the last. Just was curious to see if this was a common problem or if I was the lucky one of the bunch or one that people just didn't bother to report...
Regardless everyone's feedback is appreciated and respected.
Anyhow here is their email:
Dear Drew,
Thank you for your contacting us at Creative Technical Support; we
appreciate the opportunity to assist you.
I understand that you are having some issues with your Zen player. The
device does not display the time correctly causing you to reset the time
frequently. I'm sorry for the inconvenience caused; allow me to offer
some possible solutions to this issue.
Prior to sending us an email, I believe you would have gone through some
basic troubleshooting steps for your player. If not, please refer to the
Knowledge Base article below:
How to Use and Troubleshoot Your Zen Player
http://us.creative.com/support/kb/ar...p?l=2&sid=4763
To begin, I would suggest you refer to the following Knowledge Base
article regarding setting the Time and Date on your Zen Player,
specifically the first part that deals with Zen players in general.
Changing Date, Time, Clock and Alarm On A ZEN Player
http://us.creative.com/support/kb/ar...p?l=2&sid=5638
Subsequently, you might wish to update your player's firmware to the
latest version. You may use the Recovery Tool to do so. Please follow
the link below:
http://www.creative.com/products/mp3...me.asp?region=
However, if the time on the player still does not display correctly, you
may need to schedule for a repair or replacement. Please note that your
product will be tested upon receipt and if no malfunction is found in
the product, it will be returned to you.
Please follow this link to have an RMA issued for your product:
http://us.creative.com/onlinerma
All applicable fees will be assessed at the time that your RMA is
processed in an effort to expedite the repair or replacement of your
product.
Thank you once again for contacting us. I hope the above articles are
able to address your concerns. In the mean time, perhaps you might be
interested in the Creative Aurvana In-Ear Earphones for your Zen player.
These earphones have been designed to block out 90% of ambient sound,
thus providing more precise audio reproduction. It would be a great
complement for your player. For more information about this product, do
have a look at our website
http://us.creative.com/products/prod...&WT.mc_id=3862
If you still require assistance, please reply to this email with any
previous correspondence to ensure the quickest and most accurate
service.
Best Regards,

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