Creative Zen 8GB won't turn on or charge

? I first bought my Creative Zen approximately 2 years ago in Dixon's in Dublin. It was almost a year old when it stopped turning on and charging. Dixon's promptly replaced this player.
The replacement player was about 3 months old when the radio stopped working, around the time of a firmware upgrade, so I assumed this was the cause of the problem and that it would be fixed in a later firmware upgrade, so I ignored it.
In the last week th player has stopped working, in similar circumstances to the first one. I have purchased many Creative mp3 players for family and friends as gifts, since the 258MB MuVo TX FM, which survi'ved a trip through a washing machine. Presently there are two Zen V Plus players and multiple Travelsound units in my house and I don't particularly want to charge brand loyalty.
I believe the player is no longer in warranty, so what are my options as regards getting it repaired?

, Have you tried all the trouble shooting suggestions? http://forums.creative.com/creativel...thread.id=2477? If so this Ebay seller has a repair listing. They are in Scotland http://cgi.ebay.com/CREATIVE-ZEN-MP3...634.c0.m4.l262

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Creative Zen 8gb won't respond and just flashes blue li

Hi,
My 8gb creative zen mp3 player won't turn on and is not responsi've at all. The only response I get is when I plug it into the computer, where a faint blinking blue light flashes near the power button. However, even this blue light stops flashing after a period of time. I've tried resetting the mp3 player, and I've left it plugged to the computer to recharge if that was the problem, but still nothing.
Computer does not detect a playing device either.
Any help would be great!

My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again. Even if battery is full, I get the same problem. ?I've also used the recovery tool. Still same problem. Any idea how I can fix this?

Creative zen 4gb won't turn on manually and acting stra

My Creative zen 4gb can only be turned on when I connect it first to the computer, and after that, I can turn it on without the use of a computer. But if I don't use for a few hours, it won't turn on again, and I have to connect it to the computer again ( I can turn it on again, if I had just turned it off though). Even if battery is full, I get the same problem. ?I've also used the recovery tool to update the firmware, nothing's changed.
I've also done a clean up and reboot of the player. I still have the same problem. I've also noticed now, after doing all these things that when I play music, after a few songs, maybe 30-40 minutes after, it turns off by itself, and if I get to turn it on, it'sdoes a rebuilding of the files. ?Any idea how I can fix this? I've only had this player for a month or two only. I haven't done a format though... Thanks.

hello, sorry, i dont think i made myself clear. I meant by pulling on the on button for a split second will either make my device flash a blank white screen, or the side of device will display blue( like it will if the device was on) ?and the sound will fuzz for a sec, but neither of these will result in the device starting up. i just want the wonder if that is normal and will that damage the device.
ps.
i already know The correct way to start up my device is to pull down on the button for 2+ secs.

Creative Zen 32GB won't turn on, won't reset, won't do anyth

1. Make sure to state what player you have, and the firmware version.No idea the firmware version, the Zen won't turn on. I have the Creative Zen 32GB, bought in April, 2008.
2. What you have tried so far to solve the problem.Plugged it in using the USB port to the computer. Tried the reset hole. It won't turn on or respond or do anything.
5. Also add any other information that relates to the problem. The more information you give the more likely the problem will be solved quickly. Last week, I had to do the 'clean up' option after using the reset pin hole and another problem was fixed (that problem was that none of the music files were able to be seen via my computer). Then it worked fine, but now it won't turn on or do anything. The last thing I did was upload songs to it using Explorer, and re-labeling individual tracks by cleaning up names, album names, etc. Help, plz!?

i just got back from the mall.i visited the electroworld branch from which i purchased my zen. i explained to them what my problem is, at first they recharged the player in a usb port in front of me...then they also reformatted it too...told me to stick to the firmware that came with the product..the player responded and thanked them..but hr later, it blacked out again..i came back to the store manager showed him my zen ( he couldnt deny it doesnt have a problem ) and within minutes told me...they are going to give me a replacement. (the diagnosis was AUTO-OFF). they did and im very thankful. right now im charging the new player and hoping...i mean really hoping that this zen works. because im not going to waste my time again even with that warranty. if this zen is defecti've, im gonna li've with its defect..but im going to save up for the fruit's company in my next purchase..better yet why not a new pda...i can play music files in it, watch movies, save medical books etc..

My Creative Zen 20GB won't turn

Ok, here is the problem. Up until yesterday, my creative zen 20GB (Not Touch, just the normal Creative Zen 20GB) was working fine and i was really happy with it. But then all of a sudden, it wont turn on. The strange thing is, when i plug it into the power adapter, it works, but it won't turn on when i press the power button. Instead, I have to wait for about 4-5 seconds and it turns on by its self, without me pressing anything. And when it does boot up, it acts as if i have just rebooted it, even though I haven't. And if i try to pull out the while it is on, it just shutsdown automatically. The power status icon is that funny little one that means it is fully charged and even if that icon is somehow wrong, and my battery is completely depleted, i had it charging all last night, so it must be at least a bit charged. Another strange thing is that it wont charge or turn on by its self (like it does when i connect it to the mains) when i connect it to the computer.
I have tried re booting and doing a disk cleanup but to no avail. I dont think it could be because i have left it charging because of the sights that i've seen, they all say that lithium ion batterys stop charging when they are fully charged, so i dont think i could have stuffed it by leaving it plugged in.
In summary, I am really stumped, any help would be appreciated but i fear unless it works its self out, i might just have to take it to get repaired.
Thanks
Nik
p.s please be quick in replying as i leave for holidays tomorrow and i wont be able to get to a computer for a while so i would love to have this resolved by tommorow

It would be difficult to determine if it's a confirmed battery problem, sicne the Zen 20GB's battery is built-in. However, from your description, it seems to be a very likely battery problem. Even a possibility of a damaged battery. Hence, I would advise that you call up customer support to determine the true cause of the problem. Oh yes, have you even left your battery fully discharged for say a week or something?

Creative Zen Micro won't turn

Creative Zen Micro -
When I plug the usb into a computer, it has the charge icon in the top right corner of the screen. If I attemp to turn it on, while plugged in, the creative sceen come on, and then dissapears. When it is not plugged into the computer, I get no repsponse what so ever. I haven't attmpted to reset it. Any ideas? Thanks for your time.

Try starting the player into Recovery Mode, see if that works:
Ensure that the Zen Micro is turned off.
Remove the battery.
Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the rescue mode appears. 
The following options will be displayed:
) Clean Up (Performs a disk scan on the players harddisk)
2) Format All (Formats the players harddisk - Note: all contents will be lost)
3) Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Zen Micro) Caution: Do not select this option until a firmware update has been downloaded onto the PC
4) Reboot (Reboots the device).
If you can get into Recovery Mode, try the Clean Up first.
Cat

Help! My creative zen micro won't turn on/charge/anythi

The last time I turned it on, it showed the CREATIVE logo and stayed like that until the battery died (It may have been around 2 hours or so...) but now it won't turn on, it won't show the blue lights when it's plugged in (and yes, it's plugged in properly) and I can't access it from my computer.
Please help!!

First thing to try is connecting to another PC. What's happened is the battery is flat, but I assume that it should recharge from flat even via USB.

Creative Zen 8gb- unknown error/access denied when adding mu

This is so frustrating....please help!? I have already reformatted, disk cleanup, reset and still nothing. When I'm trying to add new music to my Creative Zen 8gb I get the both error messages : "unknown error" when using the Media Zen 'browse media' option and when using the Windows Explorer drag and drop selection "access denied". Please help I've tried almost everything and it won't copy any music not even pictures.

What operating system do you have? Win Xp (sp2) (sp3) or Vista?
Note: I can only help you on Win Xp (Sp2)
Try this:
. Go into the "Recovery Mode" on the Zen disconnected from the PC and clean-up & reboot.
Check to see if this fixed your problem?
Next
. Connect your Zen to the PC
2. Select "Organize media files in this device using Creative Media Explorer"
3. You should have a "docked screen" ?
4. Under Windows, Control Panel, System, Hardware, Device Manager then look under Portable Device then
look for Blue (Yellow is bad) Creative Zen then check to see if the device is ok.
Do this for error code (0)
http://www.pchell.com/hardware/usbcode0.shtml
Do this for error code (9)
http://technet2.microsoft.com/window....mspx?mfr=true
Check back
BTW - I hope you are adding music to the right folder e.g. Creative Zen (My Zen) Media Library / Music
Cheers

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Creative Zen 8GB Random Shufflej I have owned a Creative Zen V Plus 4GB for two years and have really enjoyed it. About a month ago, the screen started to fade out and is now totally black. I have researched this problem and have come to the realization that there is no way to fix the issue short of either shipping my player in for repairs or buying a new Zen V Plus. I have tried all the "fixes" I could find on here and other places. Nothing works and a lot of others seem to have the same issues with their players. The player still plays fine, but with no screen, it is very?tough to use correctly. I am willing to "start over" with a new player and am interested in the Creative Zen 8GB. The player looks real nice and has all the features I need. I read online that the Creative Zen 8GB DOES NOT have a random shuffle feature. I was just wondering if this is true? I love setting my player on random shuffle and letting it randomly choose the songs. If this is not a feature on the Zen, I guess I wouldn't be interested in buying one. Does anyone know if the Creative Zen 8GB has the random shuffle feature?

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Creative Zen 8Gb-Unknown Device!

Creative Zen 8Gb-Unknown Device!? Player: Creative Zen 8gb
Firmware Version: .20.02e
OS: Win XP with Service Pack 3 (Unknown Origin)
Windows Media Player: Version .0.572.545
Motherboard: ASUS P5Q PRO
My problem is that when I connect the player to my computer it is recognized as a Unknown Device and listed as Unknown Device in the Uni'versal Serial Bus Controller of Device Manager.
There is no yellow triangle, there is no section for Portable Devices. It simply registers as Unknown Device.
There is no apparent way to synch with the device. It does not show up in Creative Media Explorer, Windows Explorer or Windows Media Player.
The Original Creative CD installation package does not detect it.
The newest Creative XP installation package from official website does not detect it.
The newest Creative firmware installation package from official website does not detect it.
I have tried several USB slots from front and back (am using back mostly) and short black USB cable (0s long) as well as another USB cable. All USB ports are 2.0.
The player charges normally when connected to the computer and works perfectly for listening to music etc.
Help please! Im poor as hell and will go insane without this player :/

When I connect the Zen, that is where the change happens in the Device Manager trees. It is not recognised as Creative Zen, Portable Device or even a device with a yellow exclamation triangle.
In other words, when I plug in the player, that is how it is represented in the Device Manager trees. As an Unknown Device in the USB controller section.
For your information I have tried this player on 3 other systems.
Laptop A with Win XP/Service Pack 3/WMP
Laptop B with Win XP/Service Pack 3/WMP 0
Laptop C with Windows 7
RESULT IS ALWAYS SAME.
UNKNOWN DEVICE!
The player works fine in and of itself and charges normally when plugged.
Please confirm what are the system requirements for Firmware Version: .20.02e which is the currently installed version on my Creative Zen 8GB

My ipod touch 8gb won't turn on, recognize a charge and nothing will pull on up the computer. I have only had it for about 8 months.

My ipod touch 8gb won't turn on, recognize a charge and when I plug everything in nothing comes p on the computer. I've had it for about 8 months and took really god care of it.

Try:
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If not successful, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

Hi my ipod touch 8gb won't turn on just get the apple sign in middle of screen and my laptop also can't find my ipod wen i plug it in? any help would be greatly appreciated thank you.

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OR use this method
1. Press-hold the Home button (big circle below the screen)and the Sleep/Wake button (on top of the iPhone) simultaneously.
2. Continue holding both buttons (Ignore the"Slide to power off") until the iPhone shuts off and begins to restart.
3.You may let go when you see the silver Applelogo.
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My iPod Touch 4th Generation 8gb won't turn on and is frozen on the loading symbol/wheel, I tried the method where you hold the home and lock button lots of times and it hasn't worked! What do I do?

My question won't all fit in but it says 'My iPod Touch 4th Generation 8gb won't turn on and is frozen on the loading symbol/wheel. What do I do?'
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How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
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I have begun to have a problem since going to firmware version 2. I have the 6 GB ZEN and it came with version 0. I should have just left well enough alone (you know, if it ain't broke, don't fix it!) since I wasn't having any problems that I was aware of. But since 'upgrading' to 2 I have noticed an issue where about once a week when I go to play my Napster-to-go songs it displays the message that there is no license to play the songs and that I need to sync my player with Napster, even though I'm nowhere near my monthly license renewal date. I connect the player to the PC with Napster running and Napster 'Checks' the status of the player but that alone does not renew the license and allow me to play my Napster-to-go songs on the ZEN. However, if I download even one new song to the player, then all is fine and I can play everything again. So it's not as bad as the problems above but still at least a little bit annoying. I'm placing the blame on Creative's firmware since I didn't have the problem before. If could roll back to version 0 I would. I'm not going to version 3 since there are a bunch of reported bugs. I'm assuming that Creative will eventually release a firmware that fixes this. I'm also assuming that is part of the reason that Creative pulled version 2 almost as soon as they rolled it out. I appreciate Creatives constant upgrading of the firmware to 'fix' issues but I wish they would give a little more detail as to what the newer versions do as well as to offer the older versions so we can roll back. Also, I think it would show great faith if Creative would post their findings of bugs in new firmware so we can know what to look for. I don't mind being a beta-tester for them but at least keep us in the loop! M.
Message Edited by methos979 on 2-07-20070:53 AM

My Zen Touch won't turn on or char

My Zen Touch won't turn on, nor will it charge.
Here's what happened:
. I hadn't used it for about a week
2. I try to turn it on, and nothing happens. It's not locked.
3. I plug it into the charger and nothing happens.
4. I reset it, and the title screen appears. I wait for the title screen to disappear, but it doesn't. It doesn't charge either.
5. I take out the charger and it turns off! I try to turn it back on and still nothing happens.
6. I plug the charger back in and, yet again, the title screen appears but doesn't change or charge.
It seems like the battery life has run out, but it won't charge.
WHAT CAN I DO!?

Nevermind, I just went and checked my mp3 player (I left it on the charger) and now it is charging. I conclude that the battery was dead and I was just impatient :P
Thanks anyway.

Creative Zen 8GB won't turn on or charge

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