Creative zen battery replacement: generic (non-OEM) BA20603R69900 Battery Pa

Does anyone know what this battery is like seen advertised on a well known internet auction site: generic (non-OEM) BA20603R69900 Battery Pack. I want to buy a spare to take away with me this summer given relati'vely short battery life i have at moment (all well documented I know!) Ta

raskit: You can never be 00% sure with eBay, and you'll always take your chances. I doubt the seller is going to be around in a years time, let alone 6 months time, should you have problems with it. And by that time of course you will have left feedback for them.
The other problem with Lithium Ion is that once the battery is manufactured the clock is ticking. It will only last around 3 years from manufacture date at peak performance. Not so much a big problem with the Micro where any component shouldn't be more than a few months old.

Similar Messages

Creative Zen Battery Tips nee

Greetings
I purchased a creative zen 20GB last 2 months ago, and i'd like to know whether anyone else seems to be facing the same problem i'm facing. I'm not really sure whether it's a real problem or not, as i'm still new with mp3 players and all.
well, i did a full charge, and the battery lasts 0 hours, non stop - no problem.
but with a full charge, and not turning on the player for a few days, the battery just drains itself. is this normal? or should i get some kind of replacement battery from my dealer?
thanks.
-d_sticks

I am having the same problem with Zen Xtra 40. I contacted Tech support and that said to upgrade the firmware, I did but the problem is still there. It seems as if Shut Down does not mean Power Off. So what I doing now is take the battery out once it is fully charge until I am ready to use it. This is really a PAIN.

Creative Zen Battery

Hey Guys,
I have had my Creative Zen for year now and everything's going great. But i noticed that it's battery life is only for a few hours maybe 5-8 hours with music (not video) but it isn't bothering me much but what's bothering me is that it might keep draining quickly in future so i have 2 questions
) does the radio drain battery life more than music (normal .mp3's)?
2)If I need to change the battery in future, can i find a replacable battery online or somewhere and can I take it to someone who changes it for me?
I appreciate if there is also a response from someone who has done question 2.
Thanks in future.

I have never changed a battery yet. although at some certain point, batteries will eventually pass out. they have their own life/cycle.
http://storeyourpicture.com/images/s...lectronics.jpg

Creative zen battery prob

after i upgraded the firware of my creative zen 4gb to .0.05,
i encountered a serious battery problem.the battery drains dead even if my player is shut down.and the battery drains easily.only about 4-5 hours of use(audio).
help pls..

Hey guys!
Sorry for my earlier rant... I was just sooo pissed off about this player. I think I've solved my problem, here's what originally happened:
The first time I tried upgrading the firmware, the player froze and the process didn't complete normally. After that, the player didn't want to turn back on.. it froze on a black screen right after the ZEN logo/text. My computer couldn't even see/discover the player anymore... So I had to restart using the "safe boot" option (holding down the play/pause button while turning the player on). After that, I upgraded the firmware again, and it seemed to have worked, until I noticed that the battery life sucked now, and that the battery kept draining overnight, even if the player was shutdown.
Now after ranting and raving on this forum yesterday, I tried upgrading the player again; it warned me that I was upgrading using the same version already installed, but I did it anyway. It re-flashed normally, and the battery was full charged when I did it. From last night to this morning (over 2 hours), I used the player a bit here and there (for audio/music), and I left it on the table all night; and this morning, when I turned it back on, the battery was still full charge! So from what I can understand, the battery stopped draining overnight! (unless I just didn't give it enough time to drain by itself... even so, I wouldn't have been full charge this morning!)
So for anyone that has had problems with this firmware, I would suggest you re-flash again, using the latest update file available... I will keep using my Zen, without recharging it, until it's drained again. I will post within a few days to tell you guys if it really seems to be working right. Hope this helps, if not, there's always the next firmware version to try out.
P.S.: Is it just me or are the cables and such that came with the payer a little on the cheap side
A 3-inch USB cable WTF Come on creative, not everyone has front panel USB ports! Even the stock earphones look pretty cheap, the wire's so thin, I'm afraid of snapping it! Sound quality is pretty good tho.
Things to think about for the next FW version:
- AC3 audio decoding please! (and all the other types of audio that are not currently compatible with the ZEN).
- Automatic resizing filter to 320x240 resolution (while playing/decoding). I'm not 100% sure the player has enough processing power to achieve this, but it wouldn't hurt to try! It's good that the payer is compatible with Xvid/DivX but you still have to re-encode everything you want to put in it, or you'll see "can't display resolution". But since the converter that comes with the ZEN software is sooooo **bleep** slow to convert (but does a good job), any option like automatic downsizing/resizing will be greatly appreciated by anyone watching videos/movies on this thing. Would it be so hard to incorporate a decoder-filter in this thing
- What else would you guys like to see available on the next FW update

Creative Zen Touch replacement hardd

Hi,
I bought a creative zen touch (20GB) MP3 player about one year ago. My harddisk crashed while copying mp3's from PC to the player... Now I want to replace the crashed harddisk myself instead of sending it to Creative for repair, because the warrant expired and because I don't want to pay Creative extra for deli'vering me a player that crashed, while it was used as it should! I know how fragile harddisk are, and took good care of my player. All this to see it crash, probably because of a software error in the Nomad Explorer application, while copying MP3's (and isn't that what an MP3-player is for?!)
I know the .8" harddisk used in the player is a Hitachi Travelstar C4K40 (20GB), and replacing the harddisk won't be a problem, but I can't find these harddisks anywhere! And I can't use another HDD because they probably wouldn't fit...
Does creative have these in stock? Or could someone let me know if there are other harddisks that fit the Zen Touch 20GB? I searched internet (in europe) and can't find a shop that still has this old .8" harddisk in stock. Hitachi already has newer .8" harddisks with different size and differently placed screw holes so those can't be used...
I'd appreciate all the help I can get!
Thanks in advance,
Jan Asselman

These are the models that correspond to the Hitachi Travelstar C4K40 20GB specifications, the harddisk used in the Creative Zen Touch MP3 player:
- HTC424020F7AT00 (C4K40 20GB)
- HTC426030G7AT00 (C4K60 30GB)
- HTC426020G7AT00 (C4K60 20GB)
Does anyone know a shop that still sells these? Can Creative hook me up with one of these? As they should have them in stock for repairs, right?
The newest .8" hitachi hdd's (C4K60 Slim) wich are available at every shop in my neigbourhood can't be used as they have a ZIF connector instead of an IDE connector...
Thanks in advance!
Jan AsselmanMessage Edited by Jass on 06-26-20070:32 AM

Has anyone managed to change the battery in a creative Zen MX

=i bought a 6gb zen MX? in November 2007 and have used it every day since. The battery is now in a sorry state and doesn't hold a charge for more than about 4 hours. After fully charging it, if you then leave it overnight the battery almost totally depletes. The battery is definitely a goner. Has anyone opened one of these players, changed the battery and then got the thing back together successfully? I've looked around on the net but can't find any info on how i might open the player to insert a new battery. Meanwhile i've bought a new Creative ZenMX but i prefer the old one with its dedicated slider for on/off and lock and it would be great if i could somehow get a new battery into it.
I still have my old Ceati've Zen Jukeboxes (30gb and 60gb) and i wore a couple of batteries out in those. But all you had to do was open the player and shove in a new battery. Shame that facility no longer exists in Creative's MP3 players.
Any help on the issue of replacing the battery in an MX would be much appreciated.

Re: has anyone managed to change the battery in a creative Zen MX%Thanks for the links Bertwin, much appreciated.
Now i have a problem in obtaining a replacement battery. Back in the day you could phone Creative (in Ireland) and order replacement batteries but alas, no longer. On the net you can easily find replacement batteries for every Creative player.....except for the Zen MX. ? The replacement x-fi battery looks similar? and has the same wire connections but it is 3.7v as opposed to 3.6v in the MX. Also the x-fi battery is rated at? 550mAh while the MX is rated at 0.55AH. (Though i guess that could mean they are the same capacity only it's written differently)
The Creative part number for the MX battery is BAC0603R79925 and the Creative Model No is : LPC6333445
If anyone knows where to obtain this battery please post.

Date of "Battery Birth" of Creative Zen Flash MP3 playe

Date of Battery Birth of Creative Zen Flash MP3 players.
Your Zen Lithium_Ion Polymer Battery lifespan is ~ 2-3 years OR the number of discharges/charges cycles -
approximately ~ 300-500 cycles max. Whichever comes first will degrade the charging capacity of the
Lithium-Ion Polymer Battery. Keep in mind, the Lithium-Ion life span begins "aging" from the time of
manufacturing of the battery!
Translation: If you bought a Creative Zen from Walmart,Target, Circuit City or Radio Shack, your battery
lifespan begins when the battery was manufactured by SK Mobile Energy (You don't know the manufacturing
date). If it was on the Walmart shelf for 2 years (You don't know this) Then, by the time you bought the Zen MP3
player your battery "shelf life" and battery charging capacity is gone!?
It would be very "consumer friendly" if Creative would show on the LCD display under the system/information
screen the EXACT birth/manufacture date of the Lithium-Ion battery and the number of discharges/charges
(300-500 max?) the battery has been through. After all, Creative manufactures the Zen and solders
in the "non-user replaceable battery" and they know the exact date of when the battery was manufactured. By
doing this, this would prevent "shady vendors" or third parties from "pulling the wool" over unsuspecting
consumers eyes. A firmware change would be in order.
Also, they should put a 0-00% battery capacity in numerical numbers near the battery symbol.
Keep in mind, the battery discharge rate and battery symbol is non-linear.
If Creative doesn't want to do this firmware change maybe they should do the following:
Have just only a Lithium-Ion Polymer battery warranty (not just the player warranty)? to protect the end users from too long shelf life of a battery.
Ref. Links
http://en.wikipedia.org/wiki/Lithium_ion_battery
http://wiki.answers.com/Q/What_is_th...ithium_battery
A unique drawback of the Li-ion battery is that its life span is dependent upon aging from time of
manufacturing (shelf life) regardless of whether it was charged, and not just on the number of
charge/discharge cycles. So an older battery will not last as long as a new battery due solely to its age, unlike
other batteries. This drawback is not widely published.[3]
DRM? DVD Copy? Music Copying.

I don't know the internal workings of the Zen Lithium-ion charging circuit but you should be able to use your
Zen player just like a laptop plugged into the wall.
Once the charging circuit sees a certain charge voltage on the battery it should shut down or go to a float mode.
(added this)?
Allow the battery to completely discharge from time-to-time then recharge it fully.
From the link:
http://www.omnica.com/omniview_electronics2.htm
Regarding lithium-ion shelf life, one of our engineers recently met with a battery-house representati've. It has come to their attention that repeated charging and re-charging of a less than fully discharged Li-ion cell affects the battery "gas gauge" included with many devices. Over a number of cycles there is a resultant loss in accuracy. Frequently, the indicated remaining charge has little relationship to the actual amount of life left in the cell! Fortunately, according to the battery expert, the gauge will reset itself if the battery is allowed to completely discharge from time-to-time.
Message Edited by Zenandy on 05-03-2008 05:09 AM

Creative ZEN MX problems with charging battery

/Creative ZEN MX problems with charging batteryHi!
I've bought Creative Zen MX player a couple months ago. First thing I noticed when I plug in it into my computer was that battery after 3 hours was not full, what is more computer disconnected with it couple times;/
After weeks or two when I tried to charge it i Went where I bought it and they said after some examination that it really didn't work
They've sent it to the service. I had t wait for the return two months!!! and at the end they said that that tiny usb wire was damaged not mp3.
OK . The battery was fully charged maybe on 5 attempts ;/
There is no problem in my computer because I tried it on several other and it did not work ;/ ?Please, help me
Where is the problem?
?Why this player simply disconnect with my PC?

I was given this as a gift. I charged it for 8hrs when i got it and it showed fully charged. I have been trying to give it a full charge over the last 2 days once on a power adapter plugged into the wall the other through the USB port on my laptop .each for about 8hrs each. Using different cables. I remove the player and it shows full battery (never gives the plug icon though)and within 30 minutes of play music, I get the low battery warning. it was purchased on 0/6/200. nAlso it will not power on while charging.My original ZEN was able to play music when charging this one says DOCKED and will not repond to the power button being presses.

Creative Zen X-Fi Battery Life

I just got a new Creative Zen X-Fi 32GB player a couple of weeks ago. One of the selling points for me was the stated 36 hours of audio playback time. However, on my first two charges, I have only gotten about 2 hours of battery life, with usage as follows: no X-FI, no Wi-Fi, player locked about 90% of the time so that screen is turned off, a litle bit of usage with the headphones on and volume set at or 2, and the rest of the usage with volume set at 0 to 2 and using either the external speaker or with the player hooked up to an FM transmitter in my car.
What are others experiencing? Any tips on getting the claimed 36 hours? Is that possible only with all usage with the headphones and the volume set very low?

brubenking wrote:
I just got a new Creative Zen X-Fi 32GB player a couple of weeks ago. One of the selling points for me was the stated 36 hours of audio playback time. However, on my first two charges, I have only gotten about 2 hours of battery life, with usage as follows: no X-FI, no Wi-Fi, player locked about 90% of the time so that screen is turned off, a litle bit of usage with the headphones on and volume set at or 2, and the rest of the usage with volume set at 0 to 2 and using either the external speaker or with the player hooked up to an FM transmitter in my car.
What are others experiencing Any tips on getting the claimed 36 hours? Is that possible only with all usage with the headphones and the volume set very low?
player locked about 90% of the time so that screen is turned off, This will get you the longest runtime. External speaker & playing video will really use up the battery.

Faulty Creative Zen Nano Plus Battery Co

Hello. I am new in this forum.
I bought a Creative Zen Nano Plus MP3 Player from the IT show in March this year and 3 months later, the tip of the Battery Cover CRACKS and now the Battery Cover cannot be fixed back to the MP3 Player.
Anyone here has SIMILAR EXPERIENCE with me?
I went down to CREATIVE INTERNATIONAL BUSINESS PARK to buy the Battery Cover but was told it was OUT OF STOCK and I need to wait. Does the CREATIVE MARINA SQUARE has a Customer Care Centre where I can purchase the Battery Cover? Hear from anyone in the forum again. Thanks

Yes, this is quite a common occurence on the Nano, Nano Plus and N200 as the catch is very flimsy. The one on the V200 seems sturdier.
An email to Support in your region should do the trick - in Europe they sent me one straight back in the post.
PB

Creative Zen 6GB - Battery Sign on display.

I had my Creative Zen fully charged and then did not use it for approx. 4-5 days.....when I turned it on the battery sign on the display showed me that the battery was almost EMPTY!!! How is this possible ? Do I have to charge that thing every other day even if it's not on? I think that's strange. Any of you guys have a similar experience? Otherwise everything works as it's supposed to.
Thanks

If you read around in the forums you'll learn that it is a proven issue with the Zen Micro and its standby vs. deep sleep mode.. Creative is coming out with a firmware update within the next month to cure this problem of excessi've battery consumption by lowering the standby mode from 24 hours to 4 hours.
(When in standby mode, the Zen Micro has to be ready at any moment for playback when it is turned back on, thus allowing the shutoff of the player in the middle of a song, whether playing or paused, and the return of you to that exact spot you left off.. this 'quick boot' feature is stored in the player's memory, and to keep it there the player has to constantly consume power.. whereas in deep sleep mode, the player has to hard boot for about 5 seconds (and not return you to the middle of any song), which is what will happen after 24 hours of the player being off.. however, in deep sleep mode the player needs not be 'ready for action' at any moment, thus saving a great deal of battery life. Four hours should be a lot more helpful than 24 when the change goes into effect.)Message Edited by Zoinbergs on 04-29-2005 03:34 AM

Creative Zen 32 GB - disconnect when battery is f

Hello!
I have bought the Creative Zen 32 GB and after i connected it to my USB-Port and loaded fully the first time, it abort the connection to the PC every few minutes and provokes the Automatic Execution window ( like described in this thread: "Creative Zen provokes constant popups of Automatic Execution window").
I use Win XP with SP2? and tested USB Port on front and back.
After i searched a hole day in this forum and google, i didn't find anything specific aside from some ppl with the same problem. But no statement from creative or something helpfull... it is a general problem of the zen player or should i send it back for warrenty?!

nobody on this? forum the same problem?

Helpful hints for new Creative Zen MP3 2/4/8/16/32 GB (flash) Users On

Summary of helpful hints (from this forum and me) for new Creative Zen MP3 2/4/8/6/32 GB (flash) Users Only!
Rev..
Date: 4/28/2008
Author: ZenAndy
Creative terminology:
MP3 Player Recovery Tool - A program that resolves the majority of player problems quickly.
One click is all it takes to update your player to the latest available firmware, and to give your player a clean bill of health.
Link: http://www.creative.com/products/mp3...me.asp region=
Note: You can also go to "Creative" "Support" "downloads" choose your MP3 Player type to obtain the latest firmware and software releases.
Note: On your Zen you can look under "System" & "Information" and then compare the firmware download
releases OR you can have the "MP3 Player Recovery Tool" (above) do it for you automatically.
Note: Creative Zen 4/8/6 GB "MP3 Recovery Tool" DOES NOT stop on a firmware comparison match.
Note: All firmware releases/revisons for the 4/8/6 GB Zen also works (is the same as) for the 2 GB & 32 GB Zen.
Recovery Mode - If you experience one or more of the following symptoms, it is recommended that you boot the player into its unique Recovery Mode, and then clean up, format or reload the firmware.
. The player is not detected in Creative MediaSource or Windows Media Player
2. The battery does not last as expected
3. Your computer stops responding during file transfers
4. There is a power outage during file transfers
5. There is an error about firmware
6. LCD displays a "Firmware Problem" message
7. Your player is not responding.
8. The player is performing erratically.
Getting Started
. Load your Creative Zen software from CD FIRST and BEFORE plugging the Zen MP3 player, using the short cable, into the PC USB port to charge it.
2. Try charging the Zen MP3 player directly from the USB port on the PC. If not, make sure the USB Hub you are using is adequately powered to provide full charging current to the Zen player. Also, try to have the Zen MP3 player as the only USB device, if possible, on the USB hub.
Some/most Creative Zen flash MP3 Music players come "fully discharged" so, in the mean time, just read the manuals.
FULLY charge the Zen MP3 player for several hours (~4.0 hrs max) until the battery symbol is NOT flashing AND the battery symbol/icon has a small plug/key symbol in the middle.
After the first full charge - additional charging is much quicker about 2 /4 hours. (From 0% empty to full)
3. Go to Creative/Support/Downloads and check for the latest software releases for the Creative Zen. Then check on your Zen MP3 player under System/Information for your firmware revision. Make sure you have the latest software downloaded on your PC and firmware on your Zen MP3 player. < Latest revision [.2.0] 28Feb08>
OR
You can run MP3 Player Recovery Tool - see above.
4. In some cases you might have to do the Recovery Mode "paper clip reset" to get the Zen MP3 flash player started.
See the Zen User's Guide FAQ. The paper clip reset hole is on the bottom edge below the music pause/run switch.
(Not the slotted mic hole on the top edge of the player near the earphone jack and SD card slot!!!)
5. My preference is to have the player shutdown/off before inserting and removing the earphone/headphone plug.
Recovery Mode Using The Paper Clip OR
Alternati've Method For Recovery Mode Without The Paper Clip.
Why use it's
If you experience one or more of the following symptoms:
. The player is not detected in Creative MediaSource or Windows Media Player
2. The battery does not last as expected
3. Your computer stops responding during file transfers
4. There is a power outage during file transfers
5. There is an error about firmware
6. LCD displays a "Firmware Problem" message
7. Your player is not responding.
8. The player is performing erratically.
Save a copy of your player's content, if possible, before cleaning up the memory!
Recovery Mode Using The Paper Clip Reset Method
#. Turn off player if not already turned off
#2. Press/hold play/pause button. If you accidentally release
the button, start this reset procedure over again.
#3. Gently push the end of a metal paper clip into the reset hole on
the botton edge below the play/pause switch.
(Do not use the slotted mic hole at the top edge near the earphone jack)
#4. Slide the on/off/lock switch towards the on position - slide it to the botton hold
until the display lights up and then release.
#5. The recovery mode screen appears and four menu items are shown - see below
<Alternati've Method For Recovery Mode Without The Paper Clip>
#. Turn off player if not already turned off
#2. Press/hold play/pause button. If you accidentally release
the button, start this reset procedure over again.
#3. Slide the on/off/lock switch towards the on position - slide it to the botton hold
until the display lights up and then release. Be patient and wait!
#4. The recovery mode screen appears and four menu items are shown:
< Clean Up> - cleans, rebuilds and reorganizes your player's memory and restores it to optimal efficiency.
When the cleanup is complete, select Reboot. Your player restarts and starts rebuilding its music library.
Note: Your player's firmware is reset to default settings after your player's memory is cleaned up.
Note: This procedure the hide/show password is reset.
<2 Format All>- Warning - Formatting your player erases all content on your player's memory and resets your player's firmware to default settings. If possible, back up all data on your player before proceeding.
Also, you can do this from the PC see Zen User's Guide. FAQ
<3 Reload Firmware> - Caution !!!! Selecting Reload Firmware erases your player's firmware.
DO NOT select Reload Firmware unless you have downloaded a newer firmware version for your player, or have been advised to do so by Creative Customer Support.
Note: My advice when loading/replacing firmware is to connect directly
to the PC USB port without using a USB hub.
<4 Reboot> Restarts the player just like the "on/off/lock switch" when switched ON.
Note: Having NO battery energy/charge/juice this procedure will not work.
Lithium-Ion Polymer Battery Hints
Ref:
http://www.omnica.com/omniview_electronics2.htm
http://en.wikipedia.org/wiki/Lithium_ion_battery
. Allow the battery to completely discharge from time-to-time then recharge it fully.
2. Lithium-Ion batteries loses about 5%- 0% capacity per month.
3. Lithium-Ion polymer batteries have about 300-500 discharge/charge cycles.
4. A half full battery indication (50% @ /2 the battery color) used up about 24 hrs worth of battery. Below 50% the indication goes fairly fast to the max of 30 hrs. Note: The battery level indication seems non-linear through out its range.
5. Battery is Empty~0% - warning screen will appear on LCD and player might shutdown.
6. Battery is Full- 00% with battery symbol NOT flashing AND plug/key symbol in the center of the battery.
7. It takes about 2 /4 hours to charge the battery from empty to full.
8. It takes about 4 hours max to charge a "New" Zen player shipped from the factory.
9. There is a battery manufactuer's failure rate, which is normal ~ % or less, in which the Lithium-Ion Polymer battery refuses to charge. Creative, ships the Zen MP3 players with some or no charge so there is very small probability that you could have one. I call it the "Deep Six Discharge Battery" Contact/call Creative for replacement.
Documentation
There are several pieces of documentation you might need to read to fully understand and use your Creative Zen MP3 flash player to its fullest capabilities.
#. Zen Users Guide "English" - For Zen MP3 Player - download from Creative/Support/Product documentation
#2. Zen Quick Users Guide /Front/Back - download from Creative/Support/Product documentation
#3. Sync Manager (Creative Zen) Click on sync symbol on PC task bar then help
#4. Creative Zen Media Explorer - Just look under the main help menu
#5. Windows Media Player <if used>(Microsoft)Use the help files with this program.
General Tips to increase/decrease the playing time on your Creative Zen flash player.
<Creative Battery Spec: 5 Hrs. Video & "UP TO" 30 Hrs. Audio/Songs>
Please do the following:
. Volume control lower/higher - higher volume settings will decrease playing times. This is logical. More output "volume power" decreases the battery juice.
2. Audio Settings: EQ, Smart Vol, & Bass Boost will effect your playing time but I believe they are not critical as the Volume & Bit Rates(28 kbsp and others) / File Format (MP3,WMA) & Lock Switch.
3. Bit Rates & File Formats Do Matter. Bit Rates and File formats will increase/decrease your playing time.
Per Catherina-CL
"WMA files will use up more power than MP3 files, and higher bitrates more so than standard ones (like 28kbps MP3). Best thing to do is rip an album in 28kbps MP3 and leave it playing in a loop on a normal volume level. See how long the battery lasts then."
Please Note: The main difference between MP3 and WMA is the compression. According to Microsoft a 64KBPS WMA file is the same quality 28KBPS MP3. This is of course up to a person's preference but you may find you can get better compression out of WMA.
4. FULLY CHARGE your Zen. This means the battery symbol is NOT flashing AND there is a plug/key symbol embedded within the battery symbol. The battery is 00% FULL under BOTH conditions. Having just the battery symbol all green will not do it.
From the link:
http://www.omnica.com/omniview_electronics2.htm
Regarding lithium-ion shelf life, one of our engineers recently met with a battery-house representati've. It has come to their attention that repeated charging and re-charging of a less than fully discharged Li-ion cell affects the battery "gas gauge" included with many devices. Over a number of cycles there is a resultant loss in accuracy. Frequently, the indicated remaining charge has little relationship to the actual amount of life left in the cell! Fortunately, according to the battery expert, the gauge will reset itself if the battery is allowed to completely discharge from time-to-time.
5. Having different types of earphones/headphones will increase or decrease the playing time by how much "electronic load" the earphones/headphones create on the Zen player. There are some power hungry earphones/headphones out there.
The 6 ohm earbuds conserves battery power more than the 32 ohm earbuds supplied by Creative. (About 0% more)
6. Always, always lock your Zen player while playing music. This cuts off the power drain from the color 2.5" LCD and blank the LCD screen. After all, you can't read the LCD screen if it is in your shirt pocket and playing music!
7. Make sure you have the latest firmware upgrades in order to get the best of your Creative Zen Flash MP3 Player.
Troubleshooting
Your Creative Zen is extremely complex.
Check this link to peek inside player http://www.anythingbutipod.com/archi...isassembly.php
Also, this link:
http://arstechnica.com/journals/hard...ssor-behind-it
There could be a million things that could go wrong with your player so you will not be the FIRST or LAST to have a problem. Keep in mind, there are many, many others that have the Zen with no problems whatsoever. Things happen, but Creative is there to help.
Dropping a Zen or any other player might/will/possibly ruin the player for good!!!
Since this player is solid-state (no moving parts e.g. mini-disk dri've) then the only thing that will keep it from running for years is the non-user replaceable Lithium-Ion battery. I will concentrate on some troubleshooting tips which are battery related but I hope you have already the latest firmware downloaded and installed on your player
Battery - Lithium-Ion Polymer
#. Battery won't charge "out of the box" new player.
A. First, read above "Getting Started"
B. Next, try a different USB mini cable.
C. Next, there is a battery manufactuer's failure rate < %, in which the Lithium-Ion Polymer battery refuses to charge.
Creative, ships the Zen MP3 players with no charge so there is very small probability thatyou could have one.
I call it the "Deep Six Discharge Battery" Call / Contact Creative.
#2. Battery won't charge properly after using the player for some time.
A. When you plug in your player into the USB port via mini USB patch cable, the connection resets the player to the "docked screen" with the battery level gas guage , in the right hand corner.
Sometimes this action does not reset the player properly but there is no indication to you that the player is charging.
Just disconnect/connect the USB cable again.
B. Sometimes, the Zen player gets confused and you have to do a Recovery Mode "paper clip reset" which forces the player into a "special menu screen" to clean-up the player and to reset the player which allows showing the "docked screen" while charging the unit. See Zen User's Guide for explicit instruction und FAQ.
C. Since the Zens came out late in 2007, the maximum of 300-500 charge/discharge should not apply YETbut users beware, as with any other Lithium-Ion Polymer battery it will not charge fully "like new"because of a " fixed shelf life" (2-3 yrs) OR too many charge/discharge cycles. A battery replacement is in order.
Methods of charging the Creative Zen MP3
. The short mini-standard USB cable provided by Creative from the factory. Plugs into a PC USB port.
2. Uni'versal Power Adapter (Creative) plugs into the wall. Works "anywhere in the world"
Note: Different countries have different wall AC voltages and hertz requirements. This has adapters for different countries/locations wall outlets and a uni'versal power supply for all voltage and hertz requirements.
Note: This is a heavy duty high/fast charging wall outlet charging adapter. (2400 ma)
3. Auto/Vehicle 2 VDC charger (Creative) or other compatible vehicle 2 VDC to USB charger.
4. EARHUGGER IPOD POWER POD - MP3-8370 (White compact module)
http://www.earhugger.com/powerPod.html
http://www.amazon.com/Earhugger-MP3-.../dp/B000QTTKSS
This compact module will solve all the following travel modes and conditions:
. Camping, hiking or outdoor travel - no PC or noAC or maybe no auto/car.
2. Airplane travel - no PC or no AC or no auto/car.
3. Train/subway travel - no PC or no auto/car
4. Car travel - no PC or no AC
5. Foot travel - no PC or no AC or no auto/car
It uses 4 ways to charge the Zen:
. Retractable mini-standard USB cord for PC charging. <--- does not communicate with PC! - only for charging
2. Retractable mini USB cord for auto/vehicle charging (Fused)
3. Retractable mini USB cord for wall 0-20 VAC 50/60Hz charging. (non-international use plug style)
4. 9 VDC battery terminal for using standard alkaline 9 VDC or high ma Lithium 9 VDC to charge the Zen via
mini USB cable. Note:You might need several alkaline batteries to charge the internal 550 ma hr Zen battery!
Great for remote destinations.
5. Rechargeable portable battery packs.
Black & Decker has several "Power To Go"models CPI0B-C & CPI20XB (not for international use because of 20 AC 60Hz only charging wall wart)
Note: There are other brands that also do this method of charging.
http://www.blackanddecker.com/Produc...Path=4033.4040
You charge this portable NiMH battery pack from the AC wall outlet so you can carry with you on trips to charge the Zen.
6. Mobile phone chargers. Some have a mini-USB plug for charging the phone but it could be used to charge the Zen BUT BEWARE IT COULD RUIN THE ZEN IF IT IS NOT COMPATIBLE! The output should have a voltage of 5 VDC +- 5% (4.75-5.25 VDC) ON THE PROPER MINI-USB PINS and a charging current at least 200 ma to 2400 ma. See this forum for the recommend phone phone chargers to use with the Zen.
Note: You are charging an internal Lithium-ion polymer 550 mahr battery in the Zen so the lower the charging current the longer it takes to charge.
Note: You will find that charging the Zen from the wall charger is much faster than the "current limited" charging on the standard PC USB port.
Note: For diagnostic purposes and emergency charging of the Zen it is wise to have an external (non-PC) charging device for your Zen.
Note: Only the battery charging symbol shows up on the Zen when using an external charger.
Scratches
All plastic screens will scratch, doesn't matter which type you have.
For minor scratches you could use the Novus three part cleaner, polish and scratch remover system. Do not use the #3 coarse abrasi've in this system! Be extremely careful in using this product !!!! Please check the web.
OR
Low abrasi've toothpase <--- some say this works
OR
CD scratch remover/repair kit <---- have not tried this.
The Zen (Flash) MP3 glass LCD screen is covered by the overlay plastic you see on the front. Worst case, you can have only the outer shell repaired and replaced by Creative.
To prevent scratches in the first place:
Use the Zen cloth bag which comes with the unit (sometimes ) to prevent scratches.
OR
Buy the Zen clear plastic case (Clear Case #70AB2600002). Sold by Creative.
OR
Buy an clear plastic overlay. (Screen protector #70AB2600003) which goes over the LCD protector screen for protection. Sold by Creative.
OR
Also, you can cut up a "generic" PDA screen protector to fit the Zen.
OR
Obtain a "digital camera lcd screen protector" from a camera store or internet
OR
"Invisible shield" -The best protection money can buy
http://www.zagg.com/invisibleshield/...ns-shields.php
How to destroy your Zen - WHAT NOT TO DO
. Leave it in the auto/car/vehicle - the vehicle inside heats up 20-35 F higher than the outside temperature.
2. Leave it outside in freezing temperature 0C 32F. The LCD will freeze/discolor/absorb water.
Note: It is remotely possible it could recover when warm-up at room temperature.
Note: Just keep the Zen near your body heat when outside in freezing temperatures.
3. Dropping it might cause the LCD screen to crack or loosen up the internal connections to the electronics or short out the internal electronics.
Note: Use a protecti've case to cushion the blow from dropping the Zen.
4. Dropping or submerging or getting the Zen wet in water might short out the electronics and battery.
You could prevent destruction by immediately shaking the Zen vigorously in open air to dry it out.
5. Sitting on it could flex the electronics and short or open circuits which would cause a defecti've/faulty Zen.
<A bit of humor ... There is No Santa Claus, Easter Bunny or Tooth fairy and Creative does NOT give away money. If you destroy or damage your Zen you will pay not Creative>
How can you tell if your Zen is defecti've/faulty
. A "white screen" or a "totally blank black screen" shows up on the Zen LCD.
2. You cannot force the Zen into the special "Recovery Mode" menu screen.
3. The Zen refuses to "take a charge"(To charge up the internal Lithium-Ion Polymer battery)
4. The Zen LCD is cracked or distorted due to dropping or handling abuse.
5. The Zen clock does not keep accurate time (within 2 mins max per month)
Contact Creative if any of the above faults occur - the Zen is bad and nothing you can do will fix it!
WSOD "White Screen of Death"
The "White Screen of Death" is really caused by a hardware problem. You see, the internal Freescale/SigmaTel STMP3700 MP3 processor has to write to the LCD. If this operation is prevented by internal electronic opens or shorts, bad STMP3700, locked-up firmware, bad LCD or any other electronic component failure then the CPU might/will halt and refuse to write to the LCD which will be reflected in a "white screen of death" I cannot cover all the causes of the "white screen of death" but rest assured Creative should pick these problems up in their quality control manufacturing process with a 99% success rate. Problems do show up after the manufacturing process but Creative has warranty protection for this other % fault rate. (Which is normal in electronics manufacturing)
Media Content
Listening to the built-in music on the Zen is OK but after a while your question now becomes "What else can I do with my Zen "
Note: The "How to" instructions for adding Media content can be found in the Zen documentation.
Terminology:
Album: Collection of tracks or songs under one "album" title.
Artist: Track or song artist
DRM: Digital rights management - copy protection scheme - Zen cannot use music with this music protection scheme. (itunes) (But "itunes plus" will work)
Genres: Type or kind of music
<The following genres are defined in ID3v>
Blues,Classic Rock,Country,Dance,Disco,Funk,Grunge,Hip-Hop,Jazz,Metal,New Age,Oldies,Other,Pop,
R&B,Rap,Reggae,Rock,Techno,Industrial,Alternati've ,Ska,Death Metal,Pranks,Soundtrack,Euro-Techno,
Ambient,Trip-Hop,Vocal,Jazz+Funk,Fusion,Trance,Classical,Instru mental,Acid,House,Game,Sound Clip,
Gospel,Noise,AlternRock,Bass,Soul,Punk,Space,Medit ati've,Instrumental Pop,Instrumental Rock,
Ethnic,Gothic,Darkwave,Techno-Industrial,Electronic,Pop-Folk,Eurodance,Dream,Southern Rock,
Comedy,Cult,Gangsta,Top 40,Christian Rap,Pop/Funk,Jungle,Nati've American,Cabaret,New Wave,
Psychadelic,Rave,Showtunes,Trailer,Lo-Fi,Tribal,Acid Punk,Acid Jazz,Polka,Retro,Musical,Rock & Roll,
Hard Rock
<The following genres are Winamp extensions>
Folk,Folk-Rock,National Folk,Swing,Fast Fusion,Bebob,Latin,Revival,Celtic,Bluegrass,Avantg arde,
Gothic Rock,Progressi've Rock,Psychedelic Rock,Symphonic Rock,Slow Rock,Big Band,Chorus,
Easy Listening,Acoustic,Humour,Speech,Chanson,Opera,Cha mber Music,Sonata,Symphony,
Booty Bass,Primus,Porn Groove,Satire,Slow Jam,Club,Tango,Samba,Folklore,Ballad,Power Ballad,
Rhythmic Soul,Freestyle,Duet,Punk Rock,Drum Solo,A capella,Euro-House,Dance Hall
<A bit of humor: I think the above Genres lists are missing two - "elevator music" & Crying and Whining e.g. Country Western>
ID3 Tags: Internal file information associated with an Mp3 or wav audio file. This format contains
Track number, Album name/title, Genre, Artist and Song Title which can be sorted and indexed by
the Zen device.
IPTV: Is a system where a digital television service is deli'vered using Internet Protocol over a network infrastructure, which may include deli'very by a broadband connection. http://zencast.com/
JPEG: Is a commonly used method of compression for photographic images.
This is the only photo format used by the Zen.
MP3 and WMA music tracks: Music format used by the Zen.
Note: Having the wrong bit rates will drain the Zen battery faster. (See above)
MP3: Is a digital audio encoding format using a form of lossy data compression.
Non-protected AAC: Files are regular AAC files without any DRM: they can be converted to other formats (like MP3) and can be played on an unlimited amount of devices and burned an unlimitd amount of times. They have no restrictions.
Podcast: Is a series of digital-media files which are distributed over the Internet using syndication feeds for playback on portable media players and computers. http://zencast.com/
Protected AAC: Files are AAC audio files that contain DRM (Digital Rights Management), most often music purchased from the iTunes store. The Creative Zen cannot use these files.
Note: "Itunes Plus Store" have songs without DRM which the Zen can use.
Ripping CDs: Copying tracks from an audio CD on a PC and downloading tracks to the Zen.
Note: Use the Creative Zen Media Explorer for ripping audio CD is one method.
Song Title: Name of song or track
Track Number: Numerical number of track of CD album.
Track: General name for song or song title.
Unprotected AAC format: Music format used by the Zen
WMA:Is an audio data compression technology developed by Microsoft. The name can be used to refer to its audio file format or its audio codecs.
WAV: (or WAVE), short for Waveform audio format, is a Microsoft and IBM audio file format standard for storing an audio bitstream on PCs.
Note: The Zen's built-in microphone produces this audio file format.
Zen Audio Format:MP3, WMA, WAV, non-protected AAC (.m4a), Audible (2, 3, 4)
Zen Media Content: Video, Music, Audio, Photos/Images transferred/dowloaded into the Zen
Zen Photo Format:JPEG
Note: You can copy/drag/paste JPEG photos from your PC to your Zen for viewing.
Note: You can import photos & view photos from the SD card.
Zencast Organizer: Seamlessly integrates ZENcast media files with Creative portable media players and/or your computer
Zen Video Format:MJPEG, WMV9 and (with transcoding - MPED4-SP, DivX 4/5 and XviD)
Warning - In some countries (including the US) its illegal to do:
Copying audio DVD & DVDs
Defeating DRM MP3 Music (Digital Rights Management)
Intercepting/copying (non purchased) music.
Downloading music/songs from an illegal or "free" rouge website.
General Media Content links:
http://pro-music.org/Content/GetMusi...lineStores.php
Note: Check to see if your music files/tracks contains ID3 tags.
Note: ZEN also supports iTunes Plus tracks from the iTunes store,
Note: The following media content is only a small fraction of means and ways
of collecting/dowloading media content to the Zen.
Media Content from Creative Website(s)
Note: The Media Content can be found under "Fill your Zen" on the bottom of the Creative Zen product page.
http://zencast.com/
ZENcast is the ultimate source for free IPTV channels, video blogs and podcasts on the Internet. It provides quick and easy access to a wide range of interesting and entertaining video and audio content online.
http://www.audible.com/adbl/site/cre...seBVCookie=Yes
Audible.com - Audible.comis the Internet s leading audio provider of bestselling audio books, comedy programs and today s most relevant magazines and newspapers
http://creative.vongo.com/
VONGO is the video download service that gives you instant access to over 2500 hit movie and video selections from Starz .
Watch movies whenever, wherever on your ZEN. A great entertainment venue for watching movies while on the road or on the go.
http://www.napster.com/creative/
Transfer unlimited music to your ZEN without paying per song.
With Napster To Go you can:
Choose from over 5 million songs, plus new releases every week
Play music instantly from any internet-connected computer
Find old favorites and discover new music by exploring playlists, radio, Billboard charts and more
Create a library of your favorite music and build custom playlists.
http://www.emusic.com/ZEN
Choose from over ,500,000 songs
Burn unlimited CDs
Compatible with every MP3 player
No confusing restrictions-Own your music!
http://www.lala.com/frontend/action/...=user:2672@223
Why pay 99per song when you can get the whole album for $At lala.com, you can trade your used CDs for new music.
.8 million titles available for trade. CD quality guaranteed.
Every CD you receive is yours to keep - no restrictions.
Pay only $ per CD received. No monthly fees or commitments. Sign up is FREE.
http://www.amazon.com/b/ &node=62663
Buy or Rent Movies Online
Watch DVD-quality video downloads on your PC or ZEN
Conveniently download from your PC at work to your PC at home
Discover thousands of TV shows & movies available for download
I started this thread in April 08 to help other new Creative Zen MP3 (Flash) users. If there are common threads that are posted from new users then I try to make a section to inform other new users in solving their similar problems. I cannot believe that this thread was viewed over 0,000 times! Thank you for your "viewing" support.
Please note: This thread is constantly changing so check back for any new helpful hints, problem solving, troubleshooting and practical solutions for the Creative Zen.
"The Creative ZenR O C K S"
Zenandy
Message Edited by Zenandy on 08--2008 08:26 AM

Hi,
I'm from germany so no 'best buy' but I think I will lock around sleeve/bag for a different product with same measures. Any tip?
The clear plastic case is not what I want. I would like to use the player without such protections. I just want a sleeve to protect the player while its in my jacket/pants.
Btw, i have bought this version: Creative Zen (maybe european version?). I also doesn't seem to have your mentioned sleeve. I also couldn't find it on the website.
Anyway, thank you,
Chris

[Worked Around] Creative Zen not recognised by Clementine Or Banshee

OK this one has me scratching my head. Having read a number of other postings I had figured out that I need libmtp, and other relevant dependancies. They are now installed. Mtp-detect successfully detects the device -output below. I have a rule in /etc/udev/rules.d/65-libmtp.rules as listed below. Despite this neither Banshee or Clementine will recognise that the device is detected. Has anyone got any ideas what I might be missing?
Output of mtp-detect
libmtp version: 1.1.0
Listing raw device(s)
libusb couldn't open USB device /dev/bus/usb/006/002: Permission denied.
libusb requires write access to USB device nodes.
Device 0 (VID=041e and PID=4157) is a Creative ZEN.
Found 1 device(s):
Creative: ZEN (041e:4157) @ bus 2, dev 4
Attempting to connect device(s)
USB low-level info:
Using kernel interface "dummy"
bcdUSB: 512
bDeviceClass: 255
bDeviceSubClass: 0
bDeviceProtocol: 0
idVendor: 041e
idProduct: 4157
IN endpoint maxpacket: 512 bytes
OUT endpoint maxpacket: 512 bytes
Raw device info:
Bus location: 2
Device number: 4
Device entry info:
Vendor: Creative
Vendor id: 0x041e
Product: ZEN
Vendor id: 0x4157
Device flags: 0x00000481
Configuration 0, interface 0, altsetting 0:
Interface description contains the string "MTP"
Device recognized as MTP, no further probing.
Device info:
Manufacturer: Creative Technology Ltd
Model: Creative ZEN
Device version: 1.21.03_0.03.01
Serial number: 49030000E400599E0002D4216501199E
Vendor extension ID: 0x00000006
Vendor extension description: microsoft.com: 1.0;microsoft.com/WMPPD: 10.0;microsoft.com/WMDRMPD: 10.1;audible.com: 1.0;
Detected object size: 64 bits
Extensions:
microsoft.com: 1.0
microsoft.com/WMPPD: 10.0
microsoft.com/WMDRMPD: 10.1
audible.com: 1.0
Supported operations:
1001: get device info
1002: Open session
1003: Close session
1004: Get storage IDs
1005: Get storage info
1007: Get object handles
100c: Send object info
100d: Send object
100f: Format storage
1014: Get device property description
1015: Get device property value
1006: Get number of objects
1008: Get object info
1009: Get object
100b: Delete object
1010: Reset device
1012: Set object protection
1016: Set device property value
1017: Reset device property value
1019: Move object
101b: Get partial object
9801: Get object properties supported
9802: Get object property description
9803: Get object property value
9804: Set object property value
9805: Get object property list
9806: Set object property list
9808: Send object property list
9807: Get interdependent property description
9810: Get object references
9811: Set object references
9201: Report Added/Deleted Items
9101: Get secure time challenge
9102: Get secure time response
9103: Set license response
9104: Get sync list
9105: Send meter challenge query
9106: Get meter challenge
9107: Get meter response
9108: Clean data store
9109: Get license state
910a: Send WMDRM-PD Command
910b: Send WMDRM-PD Request
Events supported:
None.
Device Properties Supported:
0x5001: Battery Level
0xd401: Synchronization Partner
0xd402: Friendly Device Name
0xd101: Secure Time
0xd102: Device Certificate
0xd201: Unknown property
Playable File (Object) Types and Object Properties Supported:
3009: MP3
de99: Audio WAVE Codec UINT32 data type enumeration: 85, READ ONLY
de9a: Audio Bit Rate UINT32 data type range: MIN 8000, MAX 320000, STEP 1 READ ONLY
dc46: Artist STRING data type GET/SET
dc89: Duration UINT32 data type range: MIN 0, MAX -1, STEP 1 GET/SET
dc8b: Track UINT16 data type ANY 16BIT VALUE form GET/SET
dc8c: Genre STRING data type GET/SET
dc99: Original Release Date STRING data type DATETIME FORM GET/SET
dc9a: Album Name STRING data type GET/SET
de93: Sample Rate UINT32 data type enumeration: 8000, 11025, 12000, 16000, 22050, 24000, 32000, 44100, 48000, READ ONLY
de94: Number Of Channels UINT16 data type enumeration: 1, 2, READ ONLY
de95: Audio Bit Depth UINT32 data type enumeration: 8, 16, READ ONLY
dc91: Use Count UINT32 data type ANY 32BIT VALUE form GET/SET
dc8a: Rating UINT16 data type range: MIN 0, MAX 100, STEP 1 GET/SET
d901: Buy flag UINT8 data type ANY 8BIT VALUE form GET/SET
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
b901: WMA
de99: Audio WAVE Codec UINT32 data type enumeration: 352, 353, READ ONLY
de9a: Audio Bit Rate UINT32 data type range: MIN 5000, MAX 505000, STEP 1 READ ONLY
dc46: Artist STRING data type GET/SET
dc89: Duration UINT32 data type range: MIN 0, MAX -1, STEP 1 GET/SET
dc8b: Track UINT16 data type ANY 16BIT VALUE form GET/SET
dc8c: Genre STRING data type GET/SET
dc99: Original Release Date STRING data type DATETIME FORM GET/SET
dc9a: Album Name STRING data type GET/SET
de93: Sample Rate UINT32 data type enumeration: 8000, 11025, 12000, 16000, 22050, 24000, 32000, 44100, 48000, READ ONLY
de94: Number Of Channels UINT16 data type enumeration: 1, 2, READ ONLY
de95: Audio Bit Depth UINT32 data type enumeration: 8, 16, READ ONLY
dc91: Use Count UINT32 data type ANY 32BIT VALUE form GET/SET
dc8a: Rating UINT16 data type range: MIN 0, MAX 100, STEP 1 GET/SET
d901: Buy flag UINT8 data type ANY 8BIT VALUE form GET/SET
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
3008: MS Wave
dc46: Artist STRING data type GET/SET
dc89: Duration UINT32 data type range: MIN 0, MAX -1, STEP 1 GET/SET
dc8b: Track UINT16 data type ANY 16BIT VALUE form GET/SET
dc8c: Genre STRING data type GET/SET
dc99: Original Release Date STRING data type DATETIME FORM GET/SET
dc9a: Album Name STRING data type GET/SET
de93: Sample Rate UINT32 data type enumeration: 8000, 11025, 12000, 16000, 22050, 24000, 32000, 44100, 48000, READ ONLY
de94: Number Of Channels UINT16 data type enumeration: 1, 2, READ ONLY
de95: Audio Bit Depth UINT32 data type enumeration: 8, 16, READ ONLY
dc91: Use Count UINT32 data type ANY 32BIT VALUE form GET/SET
dc8a: Rating UINT16 data type range: MIN 0, MAX 100, STEP 1 GET/SET
d901: Buy flag UINT8 data type ANY 8BIT VALUE form GET/SET
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
b904: Audible.com Codec
da01: Unknown property UINT32 data type enumeration: 2, 3, 4, GET/SET
da02: Unknown property array of UINT16 data type ANY 16BIT VALUE form GET/SET
da03: Unknown property UINT32 data type ANY 32BIT VALUE form READ ONLY
dc46: Artist STRING data type GET/SET
dc89: Duration UINT32 data type range: MIN 0, MAX -1, STEP 1 GET/SET
dc8b: Track UINT16 data type ANY 16BIT VALUE form GET/SET
dc8c: Genre STRING data type GET/SET
dc99: Original Release Date STRING data type DATETIME FORM GET/SET
dc9a: Album Name STRING data type GET/SET
de93: Sample Rate UINT32 data type enumeration: 8000, 11025, 12000, 16000, 22050, 24000, 32000, 44100, 48000, READ ONLY
de94: Number Of Channels UINT16 data type enumeration: 1, 2, READ ONLY
de95: Audio Bit Depth UINT32 data type enumeration: 8, 16, READ ONLY
dc91: Use Count UINT32 data type ANY 32BIT VALUE form GET/SET
dc8a: Rating UINT16 data type range: MIN 0, MAX 100, STEP 1 GET/SET
d901: Buy flag UINT8 data type ANY 8BIT VALUE form GET/SET
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
b982: MP4
de99: Audio WAVE Codec UINT32 data type enumeration: 41222, READ ONLY
de9a: Audio Bit Rate UINT32 data type range: MIN 8000, MAX 320000, STEP 1 READ ONLY
dc46: Artist STRING data type GET/SET
dc89: Duration UINT32 data type range: MIN 0, MAX -1, STEP 1 GET/SET
dc8b: Track UINT16 data type ANY 16BIT VALUE form GET/SET
dc8c: Genre STRING data type GET/SET
dc99: Original Release Date STRING data type DATETIME FORM GET/SET
dc9a: Album Name STRING data type GET/SET
de93: Sample Rate UINT32 data type enumeration: 8000, 11025, 12000, 16000, 22050, 24000, 32000, 44100, 48000, READ ONLY
de94: Number Of Channels UINT16 data type enumeration: 1, 2, READ ONLY
de95: Audio Bit Depth UINT32 data type enumeration: 8, 16, READ ONLY
dc91: Use Count UINT32 data type ANY 32BIT VALUE form GET/SET
dc8a: Rating UINT16 data type range: MIN 0, MAX 100, STEP 1 GET/SET
d901: Buy flag UINT8 data type ANY 8BIT VALUE form GET/SET
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
ba03: Abstract Audio Album
dc86: Representative Sample Data array of UINT8 data type byte array: GET/SET
dc81: Representative Sample Format UINT16 data type enumeration: 14337, READ ONLY
dc83: Representative Sample Height UINT32 data type range: MIN 0, MAX 180, STEP 1 READ ONLY
dc82: Representative Sample Sise UINT32 data type range: MIN 0, MAX 24576, STEP 1 READ ONLY
dc84: Representative Sample Width UINT32 data type range: MIN 0, MAX 180, STEP 1 READ ONLY
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
ba05: Abstract Audio Video Playlist
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
ba01: Abstract Multimedia Album
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
3801: JPEG
dc88: Height UINT32 data type range: MIN 0, MAX 3328, STEP 1 GET/SET
dc86: Representative Sample Data array of UINT8 data type byte array: GET/SET
dc81: Representative Sample Format UINT16 data type enumeration: 14337, READ ONLY
dc83: Representative Sample Height UINT32 data type range: MIN 0, MAX 96, STEP 1 READ ONLY
dc82: Representative Sample Sise UINT32 data type range: MIN 0, MAX 8192, STEP 1 READ ONLY
dc84: Representative Sample Width UINT32 data type range: MIN 0, MAX 96, STEP 1 READ ONLY
dc87: Width UINT32 data type range: MIN 0, MAX 4992, STEP 1 GET/SET
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
300a: MS AVI
de99: Audio WAVE Codec UINT32 data type enumeration: 85, 17, 1, READ ONLY
de9a: Audio Bit Rate UINT32 data type range: MIN 8000, MAX 1536000, STEP 1 READ ONLY
de9d: Frames Per Thousand Seconds UINT32 data type range: MIN 20, MAX 30000, STEP 1 READ ONLY
dc88: Height UINT32 data type range: MIN 0, MAX 240, STEP 1 GET/SET
de91: Total Bit Rate UINT32 data type range: MIN 0, MAX 4000000, STEP 1 READ ONLY
de9b: Video Four CC Codec UINT32 data type enumeration: 844515635, 878070084, 1482049860, 808802372, 1196444237, 1145656920, READ ONLY
de9c: Video Bit Rate UINT32 data type range: MIN 0, MAX 3000000, STEP 1 READ ONLY
dc87: Width UINT32 data type range: MIN 0, MAX 320, STEP 1 GET/SET
dc86: Representative Sample Data array of UINT8 data type byte array: GET/SET
dc81: Representative Sample Format UINT16 data type enumeration: 14337, READ ONLY
dc83: Representative Sample Height UINT32 data type range: MIN 0, MAX 96, STEP 1 READ ONLY
dc82: Representative Sample Sise UINT32 data type range: MIN 0, MAX 8192, STEP 1 READ ONLY
dc84: Representative Sample Width UINT32 data type range: MIN 0, MAX 96, STEP 1 READ ONLY
dc89: Duration UINT32 data type range: MIN 0, MAX -1, STEP 1 GET/SET
de93: Sample Rate UINT32 data type enumeration: 8000, 11025, 12000, 16000, 22050, 24000, 32000, 44100, 48000, READ ONLY
de94: Number Of Channels UINT16 data type enumeration: 1, 2, READ ONLY
de95: Audio Bit Depth UINT32 data type enumeration: 8, 16, READ ONLY
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
300c: ASF
de99: Audio WAVE Codec UINT32 data type enumeration: 352, 353, READ ONLY
de9a: Audio Bit Rate UINT32 data type range: MIN 5000, MAX 505000, STEP 1 READ ONLY
de9d: Frames Per Thousand Seconds UINT32 data type range: MIN 20, MAX 30000, STEP 1 READ ONLY
dc88: Height UINT32 data type range: MIN 0, MAX 240, STEP 1 GET/SET
de91: Total Bit Rate UINT32 data type range: MIN 0, MAX 850000, STEP 1 READ ONLY
de9b: Video Four CC Codec UINT32 data type enumeration: 861293911, READ ONLY
de9c: Video Bit Rate UINT32 data type range: MIN 0, MAX 850000, STEP 1 READ ONLY
dc87: Width UINT32 data type range: MIN 0, MAX 320, STEP 1 GET/SET
dc86: Representative Sample Data array of UINT8 data type byte array: GET/SET
dc81: Representative Sample Format UINT16 data type enumeration: 14337, READ ONLY
dc83: Representative Sample Height UINT32 data type range: MIN 0, MAX 96, STEP 1 READ ONLY
dc82: Representative Sample Sise UINT32 data type range: MIN 0, MAX 8192, STEP 1 READ ONLY
dc84: Representative Sample Width UINT32 data type range: MIN 0, MAX 96, STEP 1 READ ONLY
dc89: Duration UINT32 data type range: MIN 0, MAX -1, STEP 1 GET/SET
de93: Sample Rate UINT32 data type enumeration: 8000, 11025, 12000, 16000, 22050, 24000, 32000, 44100, 48000, READ ONLY
de94: Number Of Channels UINT16 data type enumeration: 1, 2, READ ONLY
de95: Audio Bit Depth UINT32 data type enumeration: 8, 16, READ ONLY
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
b981: WMV
de99: Audio WAVE Codec UINT32 data type enumeration: 352, 353, READ ONLY
de9a: Audio Bit Rate UINT32 data type range: MIN 5000, MAX 505000, STEP 1 READ ONLY
de9d: Frames Per Thousand Seconds UINT32 data type range: MIN 20, MAX 30000, STEP 1 READ ONLY
dc88: Height UINT32 data type range: MIN 0, MAX 240, STEP 1 GET/SET
de91: Total Bit Rate UINT32 data type range: MIN 0, MAX 850000, STEP 1 READ ONLY
de9b: Video Four CC Codec UINT32 data type enumeration: 861293911, READ ONLY
de9c: Video Bit Rate UINT32 data type range: MIN 0, MAX 850000, STEP 1 READ ONLY
dc87: Width UINT32 data type range: MIN 0, MAX 320, STEP 1 GET/SET
dc86: Representative Sample Data array of UINT8 data type byte array: GET/SET
dc81: Representative Sample Format UINT16 data type enumeration: 14337, READ ONLY
dc83: Representative Sample Height UINT32 data type range: MIN 0, MAX 96, STEP 1 READ ONLY
dc82: Representative Sample Sise UINT32 data type range: MIN 0, MAX 8192, STEP 1 READ ONLY
dc84: Representative Sample Width UINT32 data type range: MIN 0, MAX 96, STEP 1 READ ONLY
dc89: Duration UINT32 data type range: MIN 0, MAX -1, STEP 1 GET/SET
de93: Sample Rate UINT32 data type enumeration: 8000, 11025, 12000, 16000, 22050, 24000, 32000, 44100, 48000, READ ONLY
de94: Number Of Channels UINT16 data type enumeration: 1, 2, READ ONLY
de95: Audio Bit Depth UINT32 data type enumeration: 8, 16, READ ONLY
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
bb83: vCard3
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
be03: vCalendar2
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
b802: Firmware
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
3000: Undefined Type
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
3001: Association/Directory
dc01: Storage ID UINT32 data type ANY 32BIT VALUE form READ ONLY
dc02: Object Format UINT16 data type ANY 16BIT VALUE form READ ONLY
dc04: Object Size UINT64 data type READ ONLY
dc41: Persistant Unique Object Identifier UINT128 data type READ ONLY
dc44: Name STRING data type GET/SET
dc0b: Parent Object UINT32 data type ANY 32BIT VALUE form READ ONLY
dc07: Object File Name STRING data type REGULAR EXPRESSION FORM GET/SET
dc4f: Non Consumable UINT8 data type enumeration: 0, 1, GET/SET
dc03: Protection Status UINT16 data type enumeration: 0, 1, 32771, READ ONLY
Storage Devices:
StorageID: 0x00010001
StorageType: 0x0003 fixed RAM storage
FilesystemType: 0x0002 generic hierarchical
AccessCapability: 0x0000 read/write
MaxCapacity: 3991109632
FreeSpaceInBytes: 935690240
FreeSpaceInObjects: 4294967295
StorageDescription: Storage Media
VolumeIdentifier: 49030000E400599E0002D4216501199E
Special directories:
Default music folder: 0x00000057
Default playlist folder: 0x0000005b
Default picture folder: 0x00000067
Default video folder: 0x0000006b
Default organizer folder: 0x00000063
Default zencast folder: 0x00000073
Default album folder: 0x0001d110
Default text folder: 0xffffffff
MTP-specific device properties:
Friendly name: My Zen
Synchronization partner: (NULL)
Battery level 247 of 255 (96%)
libmtp supported (playable) filetypes:
ISO MPEG-1 Audio Layer 3
Microsoft Windows Media Audio
RIFF WAVE file
Audible.com Audio Codec
MPEG-4 Part 14 Container Format (Audio+Video Emphasis)
Abstract Album file
Abstract Playlist file
JPEG file
Audio Video Interleave
Microsoft Advanced Systems Format
Microsoft Windows Media Video
VCard version 3
VCalendar version 2
Firmware file
Folder
Secure Time:
<DRMCLOCK type="status"><VALUE>#20110628 19:18:38Z#</VALUE><FLAG>DRM_CLK_NEEDS_REFRESH</FLAG></DRMCLOCK>
OK.
[1]+ Done clementine
/etc/udev/rules.d/65-libmtp.rules
SUBSYSTEM!="usb_device", ACTION!="add", GOTO="libmtp_rules_end"
SYSFS{idVendor}=="041e", SYSFS{idProduct}=="413e", SYMLINK+="libmtp-%k", MODE="666"
# Creative Zen V Plus
SYSFS{idVendor}=="041e", SYSFS{idProduct}=="4152", SYMLINK+="libmtp-%k", MODE="666"
#Creative Zen
SYSFS{idVendor}=="041e", SYSFS{idProduct}=="4157", SYMLINK+="libmtp-%k", MODE="666", GROUP="audio"
# Samsung:YH-820
SYSFS{idVendor}=="04e8", SYSFS{idProduct}=="502e", SYMLINK+="libmtp-%k", MODE="666"
LABEL="libmtp_rules_end"
Thanks
Phil
Last edited by pfnorris (2011-07-10 11:20:07)

I notice that 43 people have viewed this in the last week, so there is clearly some interest in this. Has anyone got any clues?
I hesitate to say this but it just works in Ubuntu, although they appear to do it slightly differently - there is no limtp-rules file in /etc/udev/rules.d/ but there is one in /lib/udev/rules.d. There is also one in that location in Arch.
There is always the possibility that this is not a libmtp issue, but a permissions one, but I thought that the libmtp-rules file was supposed to address that?
Any help with this would be much appreciated.
Phil

Creative Zen 8GB not keeping accurate time on cl

Hello, I am wondering if anyone else is experiencing problems with thier Creative Zen's (mine is an 8GB) not keeping accurate time on the digital clock on the player? My firmware is .2.0 by the way. I have a fully charged battery and noticed yesterday that the time on my clock was way off and needed to be set once more. So I set it correctly yesterday, now 24 hours later, the time is again way off...it thinks it's :6 pm even though it's 0:20 pm as I post this message.
I have noticed this several times previously and have adjusted the clock accordingly each time...this is not just a random incident.
I have used the player for several hours today but the battery still has lots of charge left and the unit functions correctly minus this time issue.
Any feedback or help would be appreciated.
Thanks,
Drew

I too hope that if others are having this problem that they would add their comments to this thread. I know this is a rather small issue, but it is annoying none the less. I mean otherwise my player is rock solid. Yes I could turn off the display of the clock and not rely on it at all (now I don't because it's always wrong) but that means I am settling for a product that does not work as advertised with ALL it's features working correctly. I am being kind of picky but I just want the product to function correctly... I don't think that's being too out of the ordinary with my expectations.
Anyhow, to make a long story short, I have been issued an RMA number and plan on sending the player off to Creative here in Canada.
I promised to post a follow-up with a copy of what Creative has sent me for correspondence in case others are interested. Oh and just to be complete, here are my answers to the suggested self-troubleshooting methods in the following email - yes I am running the latest firmware release and I am a clock setting professional now because I have done it so many times.
I have also searched this forum for other users who may be having this issue and I did not find too many (I found this interesting). So that is why I created this thread. I am starting to notice, at least at this time, a few others who are having similar experiences as I-yup I agree I am not the first to have problems with my MP3 player nor the last. Just was curious to see if this was a common problem or if I was the lucky one of the bunch or one that people just didn't bother to report...
Regardless everyone's feedback is appreciated and respected.
Anyhow here is their email:
Dear Drew,
Thank you for your contacting us at Creative Technical Support; we
appreciate the opportunity to assist you.
I understand that you are having some issues with your Zen player. The
device does not display the time correctly causing you to reset the time
frequently. I'm sorry for the inconvenience caused; allow me to offer
some possible solutions to this issue.
Prior to sending us an email, I believe you would have gone through some
basic troubleshooting steps for your player. If not, please refer to the
Knowledge Base article below:
How to Use and Troubleshoot Your Zen Player
http://us.creative.com/support/kb/ar...p?l=2&sid=4763
To begin, I would suggest you refer to the following Knowledge Base
article regarding setting the Time and Date on your Zen Player,
specifically the first part that deals with Zen players in general.
Changing Date, Time, Clock and Alarm On A ZEN Player
http://us.creative.com/support/kb/ar...p?l=2&sid=5638
Subsequently, you might wish to update your player's firmware to the
latest version. You may use the Recovery Tool to do so. Please follow
the link below:
http://www.creative.com/products/mp3...me.asp?region=
However, if the time on the player still does not display correctly, you
may need to schedule for a repair or replacement. Please note that your
product will be tested upon receipt and if no malfunction is found in
the product, it will be returned to you.
Please follow this link to have an RMA issued for your product:
http://us.creative.com/onlinerma
All applicable fees will be assessed at the time that your RMA is
processed in an effort to expedite the repair or replacement of your
product.
Thank you once again for contacting us. I hope the above articles are
able to address your concerns. In the mean time, perhaps you might be
interested in the Creative Aurvana In-Ear Earphones for your Zen player.
These earphones have been designed to block out 90% of ambient sound,
thus providing more precise audio reproduction. It would be a great
complement for your player. For more information about this product, do
have a look at our website
http://us.creative.com/products/prod...&WT.mc_id=3862
If you still require assistance, please reply to this email with any
previous correspondence to ensure the quickest and most accurate
service.
Best Regards,

Creative zen battery replacement: generic (non-OEM) BA20603R69900 Battery Pa

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