Creative Zen - Conversion is unsuccess

Brilliant, just got the 6GB Zen for Xmas, went to put all my favorite videos on it and it won't convert ANYTHING.
Anyone know any alternati'ves for converting?
Regret asking for this player now

I, too, ran into the same conversion problem. Most of my video library is in .mpg format. Unfortunately, the Zen V Plus software doesn't support it!!? What really got my feathers ruffled was the fact that my previous Zen player, the Zen: Vision M converted my videos into?.wmv format (used by the?:Vision M) without ANY problem but the same programmers at Creative didn't bother to make the Zen V Plus software compatible with .mpg files. BAD BAD programming!! Sorry for my rant.?Here is my work around to Creative's bad bad programming.
I downloaded a free video conversion program, "Internet Video Converter" from download.com.
Then I converted my videos from .mpg to .avi (uncompressed!!) using the settings: 28x28,? 385kbps
Then I used the V Plus software to perform the final conversion.
Yes the video quality is reduced by the double conversion but that's what you need to do when bad bad programmers are involved.
I hope this works for you. If you find a better solution, I'd love to hear it.

Similar Messages

Video Conversion - Creative Zen

Hi all, hope you doing great.
I own the new creative zen 8GB...great player...so far no problems.
I want to ask the following...
1. At what bitrate you think a movie would look nice on zen if it is ripped by a dvd ripper (not the video converter provided by creative); Is it ok if it is at 52kbs/sec;
2. Constant bitrate encoding or variable bitrate encoding?
3. To go for a large avi file, or smaller size with not that good quality?
4. What ripper do you suggest? I've tried **ILLEGAL SOFTWARE**...Any suggestions?
The first lets you crop or zoom videos and that's especially helpful if a movie is on letterbox
format. From the other hand **** i think has a better picture quality result but no option for zooming.
So people...
Message Edited by Dale-CL on 0-5-2008 :8 AM

Using the constant bitrate conversion through creative's converter I can get 2 hours of audio/video down to about 300 Mb. That works out to around 50 to 200 Kbit/s. Looks and sounds fine to me. I wouldn't go too much lower though. I've tried other converters as an alternati've to Creative's and gotten about the same quality at the same bitrate and not too much faster conversion speed.

Conversion is unsuccess

Hi. Just got my ZEN Vision:M and when I'm trying to convert some video files it says conversion is unsuccessful without any further explanation why. Can someone help me with this?

I had a similar problem with my Vision M. Creative Video Converter doesn't convert ANYTHING?All my video files play fine, it's not a codec issue, the files are not very big?The converter just says "Conversion was unsuccessful" I contacted Creative support who after telling me to uninstall and reinstall the software on 3 different occasions then told me to wipe my PC and reinstall everything from stratch! Talk about using a hammer to crack a nut!?I am just going to have to find a video converter that actually works. As far as I can see Creative support don't want to help unless the problem can be resolved by uninstalling and reinstalling. Well done Creative!

How to make best videos/audios for Creative Zen/Zen Vision W/Zen Vision M/Z

4Easysoft Creative Zen Video Converter is an all-in-one Video Converter for Creative Zen software with high output quality and powerful video editing functions, which can help all the zen users to make the best video/audio effect.
First of all, let’s make clear what kinds of videos/audios can get the best effect in the zen players.
Video:
MPEG, WMV, and AVI (MPEG-4 SP, DivX, Xvid), while MPEG-1, and MPEG-2 are supported, but must be transcoded with the included software.
Audio:
MP3, AAC, WMA, WAV, and Audible 2, 3, and 4 formats.
Settings:
Video resolution: 320×240; Video Bitrate: 500 kbps; Audio Bitrate: between 96 to 128 kbps.
Then, let me show you how to make a full use of this powerful converter.
Preparation:Download and install 4Easysoft Creative Zen Video Converter
http://www.4easysoft.com/guide/creative-zen-video-converter/main.jpg
Step 1: Run this software and add video/audio files.
Step 2: Select output video format from the profile drop-down list.
Click the “Profile” button to select the output video format from the drop-down list button.
Step 3: Customize output settings.
Click “Settings” button in the output settings area, you are allowed to customize the output parameters, specify output folder and select output format.
Step 4: Start conversion
Click “Start” button on right bottom of the main interface, you can begin the conversion. All the tasks of conversion will be finished at fast speed and high output quality.
http://www.4easysoft.com/guide/creative-zen-video-converter/steps.jpg
Tips on editing videos:
1: Capture your favorite picture.
Just click the “Snapshot” button to save your favorite image.
2: Merge videos into one file.
Just check the “merge into one file” option if you want to merge the selected contents into one file As default the merged file is named after the first selected file (either a title or a chapter)
3: Select preference
Click the “Preference” button and a dialog pops up, you can select the output destination, the Snapshot foler, the format of the snapshot image. You can also choose to shut down your computer or do nothing after your conversion. You can also select the CPU usage.
4: Trim video
You can get any clip of your video and put it on your zen.
5: Crop video
You can crop your video by selecting your video mode, setting crop values, or drag the frame.
http://www.4easysoft.com/guide/creative-zen-video-converter/tips.jpg
Ok, just enjoy movies and music with your Creative Zen player now!
More useful tools:
MP4 Converter is a powerful MP4 Video Converter which is designed to convert almost any video formats to MPEG-4 standard formats; WMV Converter provides perfect solution to convert common video formats to WMV with the best quality of picture and sound; Apple TV Video Converter is the excellent Apple TV converter software to convert all video files such as AVI, MPEG, WMV, MP4, MOV, RM, ASF, 3GP, VOB, etc, to Apple TV movies.
Edited by: user11254370 on 2009-6-9 下午11:58

Just wanted to mention - I bought the IR Remote thinking to make the player useful without navigation keys. Now I feel like I wasted more money instead of shifting to some other player by some other company with better customer service.

Creative zen 4g problems with song/artist ***

hey all--
i'm mostly very happy with my new 4g creative zen, to which I upgraded from my old g zen nano that I love. my only problem is that many, many files i try to transfer to it (i've used both the zen organizer software as well as the windows explorer drag-and-drop method) come up all strange. for instance, songs by artist A will show up in? artist B's folder, with artist B's song names as titles for artist A's songs.
now, granted, i have been ripping music onto my hard dri've for years, and many of the original discs i ripped may have been burned copies. plus, many of the discs may be pre-AAC encoding.
Also, as I said, once the songs are on my Zen, they appear in these weird places and under the wrong names, but when I look at them through the Zen software on my computer, they appear correctly.
so (i may be kind of answering my own question here) is AAC encoding the problem? and if so, is there a conversion tool allowing me to convert the files i already have to AAC?
another thought: if this has to do with IDE-3 tags, what can I do to rename the songs so they will come up correctly?
Thanks for whatever you can do.
--kurt

I was given this as a gift. I charged it for 8hrs when i got it and it showed fully charged. I have been trying to give it a full charge over the last 2 days once on a power adapter plugged into the wall the other through the USB port on my laptop .each for about 8hrs each. Using different cables. I remove the player and it shows full battery (never gives the plug icon though)and within 30 minutes of play music, I get the low battery warning. it was purchased on 0/6/200. nAlso it will not power on while charging.My original ZEN was able to play music when charging this one says DOCKED and will not repond to the power button being presses.

Creative ZEN 4GB is not connecting with

Hello Everybody!
I've bought CREATIVE ZEN 4GB mp3 player, and after some two months, i can not connect the player with pc. So i reinstalled my windows, because i thought it was some problems with whem. After installation, everything worked twice, and then, is the same problem happened. So i reinstalled windows a second time, but doesn't matter, how many times i reinstall them, it's same problem. After that, i've tried to contact costumer support, but all they tried to help me, was unsuccessful. So few weeks ago, i deleted the MTP Device from "device manager" And now, all the time i have a bubble on the left lower side at the screen, with a note: "Found New Hardware: MTP Device" And i can't turn it of, every time i do that, it shows again. At device manager, on MTP device i have yellow exclamation mark. When i'am trying to update driver, i have this error: There was a problem installing this hardware: MTP Device.
This Device Cannot Start (Code0)
The only thing i can do, charge my mp3 player. And sometimes i using the player on the really old computer, and its works properly, but the worst thing, that the old computer is not mine anymore, so i can't do anything with a mp3 player.
So if someone, has problem like this, and someone, who resolved it, please help me. I like this player very much, and i dont want to change it.
Thank You!

Yes, it is possible. On the right hand side of the player is the slider to turn on the player, push the slider upwards to the lock position and the screen will turn off. That is the Hold mode. At this mode, all the buttons would be inaccessible to prevent accidental pressing of the buttons. This is the mode to use when you are just playing music and do not need the display.
To unhold the player, just push the slider to the middle position and all the way down to turn it off.

Creative Zen - video converter issues

I've been trying to convert AVIs and MKVs to view on my Creative Zen and keep running into a problem.
No matter what settings I seem to use on any video converter, my player refuses to play the resulting WMV.
I am encoding to as close as possible to the required specifications, making sure no bitrate, frame rate, or resolution is too high for the player, but nothing seems to want to play.
Exactly what settings are required to convert a file to work on a Creative Zen?
I know the Creative Video Converter works, but the time taken to convert each file is far too long.

Hi there:
No worries!
Here I would like to offer you my opinions.
First, we should have a basic information of Creative Zen. In terms of its formats supported, it generally supports AVI, WMV, MPG, MPEG-, MPEG-2 and MP4. But there are still some users feeback that it can not perfectly accept AVI. Okay, based on my own experience using video converters, I am sure that Moyea Video Converter got via Google can definitely help solve the problem.
Step one: free download Moyea Video Converter and install it.
Step two: load AVI and MKV files to this program, select output format as "Creative Zen-Zen Player Video (.*WMV)" from pull-down menu of Format, and then locate the destination folder.
Step three:expand "Settings" button to enter the Profile section, in which you can easily modify resolution, Codec, size,sample rate, channels, and audio streams. (If you just want keep the original settings, you can skip this Step and directly continue Step four.)
Step four:click "Convert" button on the main interface to begin with the conversion.
Step four: Once the conversion above is completed, you can drag or put the converted files to ur Creative Zen or other portable devices for playback or entertainment.
By the way, Moyea Video Converter is much easier and faster to operate. Moreover, it applies Dolby TrueHD audio technology, which can enhance the output audio effects.
Code:
my-video-converter.com/video_converter/
Truely urs:
Norman

Rip soundtrack of dvd to Creative Zen?

I have some music dvd's, is it possible to rip just the soundtrack of a gig from a dvd somehow? or at least record the soundtrack to the dvd and transfer it across to my Creative Zen 40Gb?
Thanks for any help.

Ok I have been looking for about a year of how to do this and have been vastly unsuccessful at it. I got the Matrix Ultimate DVD collection as a gift. One of the DVD's ,The Matrix Revisited has 4 tracks of music embedded into the menus. I have been looking for a way to extract that music and put it on my ZEN. I have tried IMTOO DVD to MP4 converter, but for some reason it doesn't read the music as being on there. However, when I pop the disc into a DVD-player I can go into the menus and listen to the music from there. That is not enough because I don't want to have to lug my laptop or DVD-player with me everywhere I go. If anyone know anything of how to accomplish getting the music off the DVD please let me know.

Creative zen vision M:3 WISH

HI ALL,??I purchased a creative zen vision m a few days ago and i have played around with it to my heart's content.i just needed to air a few points i've discovered so far.VIDEO PLAYBACK:I tried transferring a variety of video formats to the player.some formats will transfer without the need to convert,some require conversion and some the creative software woudn't even convert even with directshown filters installed in the pc.listed below are the varoius formats i tried and the results?avii tried varoius avi formats but only divx and xvid encoded files played successfully which i didn't mind since most downloaded internet video is in these formats anyway.divx/xvid with .avi file extension at various resolutions -plays perfectly but to play full screen nati'vely its better the video was encoded at 320x240 or 640x480.anything else will have varying sizes of black bars on the screen but video with 624x352 widescreen?can be set to fill the screen with no noticable change in quality.i've also encoded at bitrates up to 900kb/s and they played fine.640x480 encoded video looks more crisp on the screen than 320x240 video though.some files with gmc played as well.The only problem is the audio has to be in mp3 format i.e xvid/divx with mp3 audio.Since the player doesn't support ac3 audio any video with ac3. or ogg/ogm in it's container woudn't be transferred and it would ask to convert it before transferring. What i don't like about the?transcoding is the only optuion is wmv9 at 320x240 resolution which from my experience?doesn't give you the best visual ?quality playback?.why should i have to convert a 720x480?or 704x576 video to 320x240 when 480x360 or 640x480 will look far much better on the player. MPEG:I TRIED VARIOUS MPEG FILES AND HERE IS WHAT I DISCOVERED:?MPEG:This player loves mpeg files.mpeg encoded at vcd resolution i.e 320x240 ntsc or 352x288 pal with .5mb/s play perfectly.a lot of music videos downloaded through blogs or p2p or through servers like rapidshare in thjat format play well in full screen.but i think 320x240 is better for the player than 352x288.even a non-standard mpeg file with bitrates up to 2mb/s also play well on the player.they are usally a bit better in quality than the standard ones.files found on a video cd with .dat extension i.e AVSEQ.DAT play perfectly.just copy the file from the vcd straight to the player and thats it.MPEG2:Even though creative states that this format is supported,it didnt transfer the mpeg 2 video files i tried to. The only mpeg 2 file that i was able to transfer to it was encoded with mp3 audio.Now i downloaded this file which was a music video off the net and i've not come across a software that encodes mpeg2 with mp3 yet.Most short video clips in mpeg 2 are in svcd format with mp2 audio and video with .m2v extension which is quite common as well.these woudn't ghet transferred to the player insisting on converting.converting a mpeg2 file at 480x576 or 480x480 resolution to 320x240 resolution just isn't really cool when the player can handle those resolutions in other formats.too much quality gets lost in the process and you only get an half decent wmv9 video with a low resolution.Sadly the player will only play wmv9 encoded at 320x240 resolution so it's not anoption for me.i much rathetr use third party software video encoder like the tmpgenc xpress or mpeg4 directmaker with the latter being good for converting dvd video files to avi with the subtitles embedded in the video.
The video playback quality is good and is better than the ipod playback quality.i will say only h264 encoded video on the ipod at high quality and high resolution is comparable.the inability to create video playlists and not being able to playback videos in sequence is one let down of the vision m.i have as much as 20 encoded music videos in the player and it would have been nice to just have the videos playback in any sequence you want them instead of going back to the the selection screen after each one. I rest my case here for now.creative please look into these issues and you will be doing much more justice to this brilliant product. ??

HI ALL,??I purchased a creative zen vision m a few days ago and i have played around with it to my heart's content.i just needed to air a few points i've discovered so far.VIDEO PLAYBACK:I tried transferring a variety of video formats to the player.some formats will transfer without the need to convert,some require conversion and some the creative software woudn't even convert even with directshown filters installed in the pc.listed below are the varoius formats i tried and the results?avii tried varoius avi formats but only divx and xvid encoded files played successfully which i didn't mind since most downloaded internet video is in these formats anyway.divx/xvid with .avi file extension at various resolutions -plays perfectly but to play full screen nati'vely its better the video was encoded at 320x240 or 640x480.anything else will have varying sizes of black bars on the screen but video with 624x352 widescreen?can be set to fill the screen with no noticable change in quality.i've also encoded at bitrates up to 900kb/s and they played fine.640x480 encoded video looks more crisp on the screen than 320x240 video though.some files with gmc played as well.The only problem is the audio has to be in mp3 format i.e xvid/divx with mp3 audio.Since the player doesn't support ac3 audio any video with ac3. or ogg/ogm in it's container woudn't be transferred and it would ask to convert it before transferring. What i don't like about the?transcoding is the only optuion is wmv9 at 320x240 resolution which from my experience?doesn't give you the best visual ?quality playback?.why should i have to convert a 720x480?or 704x576 video to 320x240 when 480x360 or 640x480 will look far much better on the player. MPEG:I TRIED VARIOUS MPEG FILES AND HERE IS WHAT I DISCOVERED:?MPEG:This player loves mpeg files.mpeg encoded at vcd resolution i.e 320x240 ntsc or 352x288 pal with .5mb/s play perfectly.a lot of music videos downloaded through blogs or p2p or through servers like rapidshare in thjat format play well in full screen.but i think 320x240 is better for the player than 352x288.even a non-standard mpeg file with bitrates up to 2mb/s also play well on the player.they are usally a bit better in quality than the standard ones.files found on a video cd with .dat extension i.e AVSEQ.DAT play perfectly.just copy the file from the vcd straight to the player and thats it.MPEG2:Even though creative states that this format is supported,it didnt transfer the mpeg 2 video files i tried to. The only mpeg 2 file that i was able to transfer to it was encoded with mp3 audio.Now i downloaded this file which was a music video off the net and i've not come across a software that encodes mpeg2 with mp3 yet.Most short video clips in mpeg 2 are in svcd format with mp2 audio and video with .m2v extension which is quite common as well.these woudn't ghet transferred to the player insisting on converting.converting a mpeg2 file at 480x576 or 480x480 resolution to 320x240 resolution just isn't really cool when the player can handle those resolutions in other formats.too much quality gets lost in the process and you only get an half decent wmv9 video with a low resolution.Sadly the player will only play wmv9 encoded at 320x240 resolution so it's not anoption for me.i much rathetr use third party software video encoder like the tmpgenc xpress or mpeg4 directmaker with the latter being good for converting dvd video files to avi with the subtitles embedded in the video.
The video playback quality is good and is better than the ipod playback quality.i will say only h264 encoded video on the ipod at high quality and high resolution is comparable.the inability to create video playlists and not being able to playback videos in sequence is one let down of the vision m.i have as much as 20 encoded music videos in the player and it would have been nice to just have the videos playback in any sequence you want them instead of going back to the the selection screen after each one. I rest my case here for now.creative please look into these issues and you will be doing much more justice to this brilliant product. ??

Creative zen vision:M video download probl

I have a new creative zen vision:m devise and I'm having real trouble downloading videos purchased from 7digital.co.uk and itunes. I'm able to convert videos that I either took with a digital camera or downloaded for free easily but wmv files will not convert. I get the error message that either the file is protected, not supported or missing codec directshow(r) despite the fact that the website and Creative user guide suggest that both wmv and mpeg4 files are compatible. Please help! I'm running windows XP

SOLUTION:
After lots of searching through the web, I have found this solution to our problems regarding transferring purchased video from 7Digital. This doesn't solve the mystery of the missing directshow codec (I haven't got a clue why VideoConverter thinks it is missing as I have just about every directshow/directX pack installed). This process involves making a copy of a copy of the video, but it looks fine to me:
) download and install the excellent freeware application ZD Soft Screen Recorder, available at http://all-streaming-media.com/recor...-recording.htm This is a brilliant resource which will allow you to record video from your computer screen and record the corresponding sound in the same file. It is totally legal as it merely copies an output and does not break any DRM.
2) Launch ZDsoft and queue up the purchased video in Windows Media Player. Play the video to see the area of the screen it occupies and check 'record specified area' in ZDsoft. Then click 'select an area' and use this tool to draw a border round the area of the screen occupied by the video. Make sure no toolbars or cursors appear inside this border, otherwise they will be recorded too.
3) In ZDsoft select 'AVI' as the output file, and choose the quality. DON'T choose WMV otherwise you will get the directshow error message again.
4) Make sure 'record sound' is checked and click the 'settings' tab next to it. Choose one of the 'stereo mixer' options. Select 'start' to begin recording. The window can minimise if you wish.
5) When the video comes to an end, right click the minimised window and click 'stop'. ZDsoft will then show you where it has saved the file and will ask you if you want to view it. If you select 'yes', make sure you have a media player set up to play .avi files. (Using an up-to-date real player as your default player for .avi files will result in the video then playing back in real player).
6) Launch Creative VideoConverter. Add the .avi file you have just made to the conversion list and connect your Vision M. Select 'next'. The output seems to be restricted to WMV at 320 x 240 resolution and I don't know how to change this, but this is perfectly acceptable. Select 'crop to screen size' and 'transer to player' (or you can transfer later using MediaExplorer). And voila, you have your video on your Zen Vision M!

Buying a creative ZEn Vision M Please help !

Hi there
I am debating on buying a creative zen Vision M after two years of i pod problems. My issue is can u convert the music from the i tunes libary to the player? or will u lose all that music
Thanks

--- If you have purchased the music from the iTunes Music Store, you will not be able to use the music on the player - iTMS music is iPod only.
There is a workaround (but it might not be legal, if you like to stay that way) - burn the music to a CD, then re-rip it in MP3 format using your favourite ripper. (iTunes will rip to MP3 - the option is under the 'Importing' tab on 'Advanced'.)
--- If your music is in AAC format, you can use a converter to change them into MP3. Be advised that this causes a major loss in quality - and if you own the CDs, you'll be better to re-rip them from scratch to ensure that they sound good.
You can do this conversion in iTunes - simply make sure that the format in the Advanced/Importing settings is set to MP3 (92kbps is fine for conversion). You can open the Settings window by clicking 'Preferences' in the Edit menu.
--- If your music is in MP3 format, you don't have to do anything! The ZV:M will play it nati'vely.Message Edited by Lokiz0r on 07--2006 09:8 AM

Creative Zen Style M300. My story.

Hello to all,
The following is a list of features that, in my humble opinion, every decent MP3 reader must have:
1) Must be SMALL. Images and video must be avoided because they increase screen size: MP3 reader is for playing music, I use it during jogging and I need to hold it in a single hand. If I want to see images and videos I use my smartphone.
2) Must have a great capacity even if you play only music. I usually buy 8 GB players and expand it with 16 GB SDHC card. 24 Gb is enough for me.
3) Must have a battery duration of, at least, 15 hours.
4) Must have a processor fast enough to have a good response time.
5) MUST support browsing by folder.
6) Must have FM radio.
7) Buttons must be responsive and placed in right places in order to be easily accessible with a single hand.
8) The output must be sufficiently loud.
9) Must support MP3 and WMA.
10) Must have a good SNR.
One year ago the only player that fits all these requirements was Sansa Clip Plus. A very well designed MP3 reader (in terms of features). BUT, my first Sansa Clip Plus battery dead after 6 months. At the time no other valid alternative exists... so I buy a second Sansa Clip Plus. After some months, it stop to works with apparently no reason. How sad. Look like that battery and/or power system of Sansa Clip Plus is very poor. So I have tried to find a valid alternative. I have tried the Creative Zen Style M300. But it lacks some important features. Referring to the previous list:
1) The size is acceptable.
2) OK
3) OK
4) Not fast and responsive as the Sansa Clip Plus but could be accepted (Sansa Clip Plus is very very fast).
5) This feature is absent and IMHO is a totally wrong decision. I have tons of MP3 organized in folders and now I have to reorganize they differently. In addition the reader come with no software and I don't know how to edit ID3 tag.
6) OK
7) Touch buttons are a really bad choice for a MP3 reader. They are not very responsive and badly located (hard to be handled by a single hand). To be more comfortable the volume buttons should be placed on the left side (usually managed by forefinger and middle finger of the right hand).
8) Volume is poor. Equalizer have no effect if your volume is near the maximum level (31), because the output power is limited. Look like Creative limit power for European models. Sansa Clip Plus also limit power, but you can choose your country in the configuration menu and if you select a country outside Europe, you can overcome that problem.
9) OK
10) OK
I wish to report my experiences hoping that Creative designers can read it.
- A disappointed customer

Hi,
Most music (classical) is from ripped CD's, some albums from eMusic. If needed I use Mp3tag.
The problem is that the pics seem to show up or not at random. It's not a big deal really, just odd.
I don't have this problem with my Zen X-Fi 2. Only problem there is pics for .flac files.
Gilles

Creative Zen Review With the AudioBook Listener In Mi

Here is a copy of my review of the Creative Zen which I just published on the amazon.com mp3 player forum in the thread I started over a year ago entitled "What's the best player for AudioBooks " It is the longest thread in the forum with little indication of slowing down, and it can usually be found as the first thread in the forum.
http://www.amazon.com/tag/mp3%20play...MxM6KCQW5Q9B6C
I wound up getting the Zen 4GB a few weeks ago but delayed posting until I figured out how I liked it.
- I like that it has a big screen with big text that I could get by using without my reading glasses (old eyes) in a pinch. That is a very toughtful touch I have't seen on any other players (not that I've seen them all.)
- The big screen will also show pictures and videos which I don't care much about but is a nice feature if desired.
- The big screen doesn't come with a cover and it will get scratched up fast. It took me a while to figure this out so my screen got a little scratched up before I realized it.
Consider screen covers mandatory. They are sold seperately in a 3 pack for around $8. This is so important the device ought to have come with at least one screen cover in the box, even if it raised the price $2. My screen cover has been on for a few weeks and shows no sign of wear or coming loose. I did combine it with a rubber device cover I got on amazon for $3 which protects the whole device and covers the edges of the screen and screen protector. The unit is now protected. The cover comes with a little strap and D-Ring clip which is good for hanging onto some piece of clothing.
- It has a built in battery which is good. It supposedly takes a long time to recharge but that is not an issue for me. I just plug it in to a USB port with the included 4" long cable and it has plenty of time to charge during the day for my use. A fast AC charger is available at extra cost (~$25 I think.)
- Defect: The unit shuts off after being on pause for a few minutes (good) but it starts up at the beginning of the track when you restart (bad.) If you turn it off, it restarts where you left off as it should. This would not be an issue for music listeners, but it is for audiobook listeners when the track may be an hour to several hours long.
- Defect: Bookmarks are not at the top of the Menu list and although some menus are customizable, the one with Bookmarks is not.
- Defect: You can't get to Bookmarks when in the book. You have to back up to Music Menu, click to get to menu, and scroll 2 spots to get to Bookmarks. Not a deal breaker when you get used to it, but clearly not designed properly with the audiobook user in mind.
- Sound quality: very good. Even with music, very nice.
- Included headphones: Nice sound. They fall out of my ears and get tangled up a lot but I think thats true of most earbud headphones. I'm going to get the Sony Sport headphones I've had before with a foldable over the head strap.
- Bookmarks: 0. Plenty for me. (Who listens to more than 0 books at a time )
- Price: $90 for 4GB. I thought that was quite reasonable.
SUMMARY: With a few menu enhancements and the ability to return to it's place after a pause/shutdown, I'd consider this device close to perfect for the audiobook listener.

Try going into "Control Panel->Administrati've tools" and clicking on "Computer Management". Find "disk management" in the left pane and click it. Your Stone should be in the right somewhere. I think you need to right click, then "choose dri've letter and paths" and give it a dri've letter with the "add" button. Let us know if that works.

Creative Zen 32GB - Is it Dead?

Hi. I bought a Creative Zen 32gb Flash player in January 2009.
It was mostly OK for the first year or so. By then, it was almost full.
Last summer, it began crashing on me every so often. I assumed it was just because it was almost full, but as time went on it crashed more and more.
Sometimes it would play slightly garbled songs, almost like in the good old days when your cassette deck would chew up your D-90s.
When using the locking function, it would crash completely, requiring the judicious use of a pin to reset it.
Then it would crash when plugging it into headphones or the cable connecting to my AUX port on my car stereo.
The other day, it crashed and I thought - right, its been going a couple of years now, I'll back it up and then go into recovery mode, clean up the memory and then reboot, as recommended in the user guide. I tried backing up the player but it got about halfway through and crashed out.
I then thought to hell with it - I've got most of my music backed up anyway, and the clean up might not mess with it too much, so I tried to follow the cleanup instructions but everytime I let go of the Play button, it would crash out.
If I held the play button down, it would work, but the buttons are so close together, if I changed pressure on the play button while selecting "clean up", it would crash out. Still, I thought I'd managed it but it would not restart or dock, or pretty much do anything except let me go into recovery mode (while pressing Play, of course).
I then thought I'd just reformat the player - again, through the recovery menu since it would not dock with my PC (Win Vista, 32bit). That made no difference. It would not start, would not dock etc etc.
I then thought I would upgrade the firmware, downloaded it from Creative, and managed to get it to go so far, before it crashed out. And that's it - I can just about get it to start, sometimes, and then the screen will go black, or white, or red and black striped once. It will not dock at all. I can press reset as much as I like but the best I can get it to do is get to the recovery menu for a few seconds before crashing, or I can get it to display the Creative logo for a few seconds before, again, it crashes.
Its sat right now with a black screen and the blue light on. I cannot turn it off, or get any response from it at all.
So, is this now a dead mp3 player? Is it likely a hardware fault? If firmware/software, is there any way to fix this or should I just chalk this up to experience and accept that ?60 odd of mp3 player just isn't built to last very long?
And if its dead, what to replace it's I want Creative stuff to be better than it seems to be, and I am loathe to buy iPod. Sony? Wife has one and its fine, but not enough storage. Any recommendations?

Stormgeer wrote:
I've had my Zen32GB for a year and have loved it up to this morning. I added a few photos to it and now its been stuck in "Rebuilding" for the last two hours. I can dock it and get into it, copy files, etc, but it will not play. I have been using a handy pin to reset it, then it goes back into Rebuilding. It doesn't appear to be a hardware problem as the buttons were working fine. A lost cause?
On the recovery mode screen, can you try doing a CleanUp>Reboot?

Creative Zen Aurvana headphones

Wow, creative has the WORST customer support on earth, the website is circular, and you can't get anywhere with it.
So I have the Creative Zen Aurvana headphones, used them for 3-4 months and one side doesn't work anymore, they were mildly used, and well taken care of, but one side stopped working.
I tried filling the warranty form but it doesn't even list the headphones anymore as a product.. wtf?
Can anyone give me the Creative customer support phone number, they don't list it anywhere on the website, every link leads to one another.. CREATIVE SUCKS.

Hello fellow disgruntled Creative customers. I just got a pair of the new EP-640's and am having the same problem... after just a week! The sound hasn't gone out completely from the right ear, but it's still barely audible. I'm probably going to take them back and get some from a different brand. I can't wait to get a Creative pair after this problem is over.

Creative Zen - Conversion is unsuccess

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