Creative Zen Extra stuck in Res

I accidentally took my Creative Zen Extra through customs, and so now its stuck in Rescue Mode. Whenever I try the 'clean up' option, nothing happens. The other 3 options 'format all' 'reload OS' and Reboot do nothing. On the format all and reload OS it says harddisk problem. What can I do to save my player?

out of nowhere, i tried to turn it on. I took out the battery, and the cover was off. I replaced both, plugged it into the wall...and it turned on like normal, and has continued to function as it should...i have no idea how it happened. All my music was still there as well. It sync'd with my cpu fine also

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Creative Zen Touch stuck in Recovery M

Bear with me please since my english is not the best, but I'll try to explain my problem as good as I can.
Both me and my girlfriend have Creative Zen Touch mp3-players, and yesterday we were gonna update the firmware on both of them. We went to the Creative support page download-section and downloaded the latest one. When we were gonan install it it gave us the message that all data would be removed and that was fine with us since we already had plans about removing most of the music and replace it with new tunes. But when we were installing the firware it statrted out just fine but then when it said "Player is being rebooted, please wait..." (or something like that) it just was like that for a long time. After 20 minutes my patience ran out and I unplugged my device and tried with my girldfriends instead. Same thing happened with hers so now both our players are stuck in recovery mode with no firmware what so ever in them. I tried installing the firmware once again on both of them but now it can't the firmware just says my device isn't plugged in even though it is and my computer finds it as soon as I plug it in.
I contacted support and they told me to uninstall everything that has to do with the player and also remove Windows Media Player and all of its components. The reinstall the drivers and restart my computer. Then I should wait until my device told me to updtae the firmware to press the language selection on the firmware update. I did all of this but the firmware upadate still says my player isn't connected. This happens with my girldfriends player too, so it can't be any defect on the device.
So right now we're sitting on two mp3 players that are useless since they are stuck in recovery mode with no firmware. Please help me if you can and please keep in mind to not use too difficult english words. Thanks in advance!
Worth mentioning is that I've tried both the old and new firmware updates just to get it going and no one worked.
LukinMessage Edited by Lukinx on 07-7-200706:0 AM

Can't believe no ones answered this, check this thread ttp://forums.creative.com/showthread.php?=94247 then look for Rich's post in the thread, check his link for more info.
Basically uninstall wmp, and it's run time and reboot
Be using XP
try to install creatives latest plays for sure software suite (it will fail)
Don't unplug the player just reboot
Player should be found, ignore all messages of any kind
Go to FW update and double click it
Hopefully breathe a happy sigh of relief.
Creative you really are a bunch of toerags
Message Edited by Del369 on 07-7-200702:23 PM

Creative Zen 8gb stuck in 'rebuilding' scr

Whenever I turn on my sister's creative zen it goes straight to the 'rebuilding screen'. The bar moves up about a fifth of the way then freezes.
I have tried every bit of advice I could find, i.e. i've gone into recovery mode, done the scan disk, format, and reload firmware, all to no avail.
I downloaded the latest firmware (ZEN_PCFW_L22__2_0e) and tried to upgrade the player to this via recovery mode, but i keep getting 'upgrade failed'.
The only way I can even get my computer to even recognise the player is by going into recover mode.
I'm sunning Vista...the player was working fine for a few months and this happened out of the blue, according to her.
Is there anything else I can try or is this a hardware issue?
Please help!!!!

Yes, about a million times at this stage. When it gets stuck on the rebuilding screen I have no other way of turning it off than to reset it.Message Edited by BleakestH on 09-07-2008 04:05 AM

Creative Zen touch-stuck on song

My Zen Touch is stuck on a song.Every time I turn it on the same my Zen touch player boots to the same "FROZEN" song & none of the players buttons work. I have used the point of a paper clip trick to reboot the Zen player but it continually returns to the frozen song every time.Can anyone help.

Try getting the player into Rescue Mode, with the procedure listed here:
http://forums.creative.com/creativel...p&message.id=3
If it gets into Rescue Mode, try the Clean Up first, and if that doesn't help try the Format.
Cat

Creative Zen Micro - Stuck on the Creative lo

Hi,
My Zen Mirco stopped working yesterday and now i cannot get passed the Creative logo and it wont even turn off.
I can get into the system restore screen and that does nothing aswell.
Searching the forums this seems to be not unusual and am looking to see if there is a fix for this or is my Zen broken for good?
Hope someone can help, Thanks.

Well searching these forums for 30mins or so think got the answer. If you can hear the HDD then give the Zen a few hits on a table and it should start up. I did this for about 0mins or so and it got it working. It's now stuck on the track i went down on. So i'm gonna reboot it all and hopefully that will get it sorted back 00%

Creative Zen Extra Jukebox upgra

Hi, I just got a new computer and reinstalled my mediasource software. I have version 2.02.06 and I'm wondering what upgrades I should install and if there is a certain order I should install them in. Do I need to do older upgrades or just the newer ones? I really hope I'll be able to burn CD's and also be able to use the timescaling feature. Thanks!

Upgrading MediaSource is fine...but I would be leary of upgrading the firmware on your Zen to Firmware 2.0.03...ever since I upgraded my Zen 60 gig to it...it hasn't been the same. Downloads take for ever and after around 475 songs downloading to my player it craps out. This is really frustrating to me...because I like to delete all my songs and start anew with 22,000 songs I have on my hard dri've. I feel Creative hasn't addressed this issue with me well enough.

Creative ZEN Micro - Stuck in Recovery M

My firmware got corrupt so I tried to load the new firmware - that was a mistake. When I turn on the zen it says "firmware error" briefly and then goes to the recovery mode screen.
I downloaded the ZenMicroP4S_PCFW_L6_2_2_02.exe file and when I execute it says the player is NOT connected.
I have tried this is safemode on my pc with everything disabled. Removed the creative driver and updated it. I am able to run the clean up and format all from the menu.
PLEASE HELP!!!
Windows XP sp2
USB and 2 - tried multiple ports
Tried another Windows XP SP2 workstation without any software and it still doesn't work.

Thanks for the replies regarding the recovery mode but have already done disc cleanup and nothing has happened am i running out of options? is reformat the only option? If i plug in my mp3 to the computer can i transfer all of my songs onto the computer, then reformat so i dont lose all the data completey? I dont have the songs on the computer, transferred them straight from cds.

Creative zen extra (60 gb) problem with playli

Hi i have reached 52 playlists and i cant add anymore! I get an error each time. If i delete a playlist.. i can add a playlist. But i cant go past 52!! I have tryed updating the firmware, and i reformatted my hard dri've too.
Still no luck!! I cant find any information on this problem, so some help would be much appreciated. Its not my hard dri've space because i have 25gb left!
thanks
Message Edited by emariachi on <SPAN class=date_text>08-26-2005 <SPAN class=time_text>07:26 PM
Message Edited by emariachi on <SPAN class=date_text>08-26-2005 <SPAN class=time_text>07:27 PM
Message Edited by emariachi on 08-26-2005 07:28 PM

Funny thing is I can get 53 playlists, and I am really anoyed, cause it leaves my hard dri've just over half full, Creative really need to address this problem if they want customer loyalty. Also it would seem you can only ring or e-mail them while the kit is under warranty, GREAT ******* GREAT

Creative zen 2gb, stuck in recovery mode HE

I got my creative zune 2gb about a month ago and it's been perfectly fine. I use a mac computer so I downloaded XNJB that someone provided on this forum. Everything's been fine excpet for yesterday when i turned it on to use it was in "Recovery Mode" It goes on to say there was a firmware error with four options: clean up, format all, update firmware, and reboot. I have tried selecting all of the options, but it just brings me back to the "Recovery Mode" menu. At the top of the menu it says: v.2.0_0.3. ?
At this point i have searched EVERWHERE for a solution, but none of them work. I've tried letting the battery run out, using the reset button, and hitting it gently. I'm not sure if you can take the bettery out and how? Also, since I have a mac I cannot update the firmware or delete any files. HELP!?!

I did the exact same thing. The problem is when you selected update firmware...you deleted the firmware you had on your player.
http://support.creative.com/download...rType=4#type_4
try going here and updating it. That should fix your problem...then just select reboot, and it should go back to normal

Creative Zen Mozaic EZ100 stuck on 'rebuilding' screen

Hi,
I bought my Creative Zen Mozaic EZ00 in February and yesterday, after adding files to it and disconnecting the usb, it went onto the 'rebuilding' screen and became stuck there. I reset it and when I turned it back on, it stuck on the same screen once again. I have tried accessing the recovery menu, but it won't appear.
Any help would be greatly appreciated!
LK

:Mine does this sometimes. i tried to recovery mode-nothing worked. tried firmware-nothing. so i deleted everything on my ZEN Mozaic and unplugged and waited for it to load up and then i plugged it on the USB and aded my music and took it off and it worked. but i hate to do this everytime.

My Creative Zen Froze and I Can't Res

After recharging my creative zen, i turned it back on and it just froze with the last song played. I can't hear the song playing, it says that it's playing. None of the buttons work. When i try to use the touch pad, I can hear the scrolling noise but nothing's happening.
I tried to go into the rescue mode from that tutorial but it didn't work. Nothing would show it and I tried many times too.
Please help me, I just bought this awhile ago.

-RN-
You should be able to enter the Rescue mode. Ensure that the Play button is press and hold down. Do not release the Play button until told so. Press the Reset button using a pin/small object. Release the Reset button only. The player should be able to boot in Rescue mode and only now do you release the Play button. If you have enter the mode, choose Cleanup option first and see if it hel
ps.
Jason

ZEN MICRO STUCKS ON ''CREATIVE'' SCREEN! HELP!!

Last Saturday i transfered some mp3s to my
creative zen micro.After that i turnt it
off.After some couple of minutes, i turnt it
on.But in the ''CREATIVE'' logo, it stopped
corresponding. I took the battery off and pluged
it again.But the same happened. In recovery mode i
tried everything:reboot, reload firmware, format,
clean up.[At the reload firmware, format, clean
up, the device stopped correspondig] Please?
help me?because i'm in a desperate
position.MY PARENTS MUST NOT LEARN ABOUT IT!

when you put it against your ear do you hear a soft buzz? if thats the case your HD crashed, i had that too last year.
it was 2 weeks after i bought it. i got a new one imidiatly.
now 3 weeks ago i send it back again because the contact of the ears was screwed. i got a new one that was gb bigger than i had so ty creative. but now this one crashes evry 2 days, stops, start up, stops again i try that for 30 times then it runs but it loses the last update of songs... somtimes stops with rebuilding library too but the recovery mode worked..... damit crashed again

Creative Zen stuck on blank screen!!!

I turn on my Creative Zen and it just sits on a dark screen. It doesn't turn off when I flick the switch to off. I have to hit reset to turn it off. Then I turn it on and it does the same thing, I hit reset does the same thing again or sometimes for a brief second the message Firmware Problem shows up then a dark screen or it justs stays on the creative for both to turn the Zen off I have to hit reset. Someone help me please. The online premade solutions thing doesn't work and I'm currently waiting for an e-mail back from the Creative Support. Someone Please Help Me!!!!!

I have had this Zen for almost 2 years now and have never had a problem with it other then it freezed while trying to play music once did. Rebooted and it worked fine ever since til this problem came up. They told me to reboot in Recovery mode the is I was only able to get to it by draining my battery and plug it into an outlet with my wall charger. I did the cleanup and reboot got to regular operation of my zen it showed my battery was pretty much full I unplugged to see if all my stuff was still on it. The menu stayed for a brief second then went to the same usual stuff, dark, blank screen. And I haven't been able to it again since exceot one more time and I thought trying to reload the firmware, I did that on Recovery mode plugged it into the computer to put firmware back on but the computer recognizes the Zen as not connected. So I can't even do that so I sent them a reply back just now so I waiting to for a reply back to see what the next solution is. I just hope this can be solved without having to send it in for servicing or ending up having to buy a new one because I'm not sure if its still under warranty, I don't know how long the warranty is good for. Does anyone know? Also any ideas of what I can try while I wait for a reply?

CREATIVE ZEN TOUCH V0.0.8 STUCK IN RECOVERY M

My creative zen froze when i went into a song. Now when I turn it on it comes into this menu?Recovery mode.Clean up
2.Format all
3.Reload firmware
4.Reboot
When I click in format all or reload firmware it just says harddisk problem. Please help me find out how to get it working again.

CAN ANYBODY HELP?

Creative Zen Review With the AudioBook Listener In Mi

Here is a copy of my review of the Creative Zen which I just published on the amazon.com mp3 player forum in the thread I started over a year ago entitled "What's the best player for AudioBooks " It is the longest thread in the forum with little indication of slowing down, and it can usually be found as the first thread in the forum.
http://www.amazon.com/tag/mp3%20play...MxM6KCQW5Q9B6C
I wound up getting the Zen 4GB a few weeks ago but delayed posting until I figured out how I liked it.
- I like that it has a big screen with big text that I could get by using without my reading glasses (old eyes) in a pinch. That is a very toughtful touch I have't seen on any other players (not that I've seen them all.)
- The big screen will also show pictures and videos which I don't care much about but is a nice feature if desired.
- The big screen doesn't come with a cover and it will get scratched up fast. It took me a while to figure this out so my screen got a little scratched up before I realized it.
Consider screen covers mandatory. They are sold seperately in a 3 pack for around $8. This is so important the device ought to have come with at least one screen cover in the box, even if it raised the price $2. My screen cover has been on for a few weeks and shows no sign of wear or coming loose. I did combine it with a rubber device cover I got on amazon for $3 which protects the whole device and covers the edges of the screen and screen protector. The unit is now protected. The cover comes with a little strap and D-Ring clip which is good for hanging onto some piece of clothing.
- It has a built in battery which is good. It supposedly takes a long time to recharge but that is not an issue for me. I just plug it in to a USB port with the included 4" long cable and it has plenty of time to charge during the day for my use. A fast AC charger is available at extra cost (~$25 I think.)
- Defect: The unit shuts off after being on pause for a few minutes (good) but it starts up at the beginning of the track when you restart (bad.) If you turn it off, it restarts where you left off as it should. This would not be an issue for music listeners, but it is for audiobook listeners when the track may be an hour to several hours long.
- Defect: Bookmarks are not at the top of the Menu list and although some menus are customizable, the one with Bookmarks is not.
- Defect: You can't get to Bookmarks when in the book. You have to back up to Music Menu, click to get to menu, and scroll 2 spots to get to Bookmarks. Not a deal breaker when you get used to it, but clearly not designed properly with the audiobook user in mind.
- Sound quality: very good. Even with music, very nice.
- Included headphones: Nice sound. They fall out of my ears and get tangled up a lot but I think thats true of most earbud headphones. I'm going to get the Sony Sport headphones I've had before with a foldable over the head strap.
- Bookmarks: 0. Plenty for me. (Who listens to more than 0 books at a time )
- Price: $90 for 4GB. I thought that was quite reasonable.
SUMMARY: With a few menu enhancements and the ability to return to it's place after a pause/shutdown, I'd consider this device close to perfect for the audiobook listener.

Try going into "Control Panel->Administrati've tools" and clicking on "Computer Management". Find "disk management" in the left pane and click it. Your Stone should be in the right somewhere. I think you need to right click, then "choose dri've letter and paths" and give it a dri've letter with the "add" button. Let us know if that works.

Creative Zen Extra stuck in Res

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