Creative Zen Micro 4GB - Headphone jack & transferring probl

I haven't updated my firmware since I got the player in May (out of the box firmware update? Go away).
My headphone jack is loose. I'll often only have music in one ear, especially if I'm walking or sitting down and have the player in my pocket or bag. I've started carrying my discman because I don't like pulling out my $300 mp3 player every couple of minutes. Is that the infamous solder problem?
Also, my computer no longer recognizes the player. My sister had the problem a little while ago (same player, newer firmware because she got hers a month ago), and we reinstalled the drivers and everything is cool. Mine still doesn't work.

samaxnthah wrote:Is that the infamous solder problem?
Sounds like it.
Also, my computer no longer recognizes the player. My sister had the problem a little while ago (same player, newer firmware because she got hers a month ago), and we reinstalled the drivers and everything is cool. Mine still doesn't work.
What firmware do you have on your player?
Have you run a disk cleanup from rescue mode?
When you connect the player is it listed in Device Manager?

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Creative Zen Micro 4GB isn't recognized on my PC

Hello,
I bought a Creative Zen Micro 4GB?couple of years ago (3-4 years ago) and lost it year ago. I found it now and wanted to start using it but I have a problem. I bought a new laptop which is Vista and my pc doesn't recognize the player when I plug it in. It recognizes it and the bubble comes up at the tray, but it doesnt recognize it and says it can't find the driver and that I need to install the driver. However, since my pc can't recognize it, I can't install a driver or do anything with it since it isn't recognized by my pc. I read lots of posts and solutions to them, but none of them help my problem. In the device manager, it is apperead with a yellow explanation mark but I can't reinstall the driver. I also tried the cleanup and reboot but that also didn't work. Can anyone help me? (I also tried this on my old pc which has XP but it had the same problem.) My Pc is Windows Vist 32-Bit Operating System and Service Pack . By the way, when i plug in my zen micro, the window comes saying 'found new hardware' and I am suposed to locate a place for the dri've and it says i should insert the disc that came with it. However, when i insert it nothing happens and in the end it says it failed. I really need urgent help. Thank you in advance already.

Re: Creative Zen Micro 4GB isn't recognized on my PC7Hello Efe,
Welcome to Creative forums!
You may want to check out this threads for resolution on your issue:
CREATIVE ZEN MICRO and WINDOWS VISTA
Zen Micro and Windows Vista
Windows Vista / Zen Micro

Creative Zen Micro 4GB:HEL

is there like any way i can turn on the speaker mode?

Re: Creative Zen Micro 4GB isn't recognized on my PC7Hello Efe,
Welcome to Creative forums!
You may want to check out this threads for resolution on your issue:
CREATIVE ZEN MICRO and WINDOWS VISTA
Zen Micro and Windows Vista
Windows Vista / Zen Micro

Creative Zen Micro 5GB: Freezing on transfers & during playback (Please He

Ok, Here is a problem I am having.
My Zen is freezing no matter what program i use to place music on it.
The transfer will begin and rarely get or 2 songs on but more often it will reach about 30% on the first song, freeze and remain here till i unplug it and go into recovery mode by taking the battery out.
THINGS I HAVE TRIED:
*Changing the firmware (at least 0 times for each firmware available on this site)
*Formatting & Defragging (Don't even get me started how many times)
*Using different software (WMP0, Creative Sync and Every other one included with Creative Zen Micro Explorer)
*Upgrading software
Now i am a qualified electronic repairer and i have dismantled my zen and a friends (whom dropped it and bought a new one) i have from here changed the hard dri've thinking this may be the source of the problem (yes i am aware the warranty is void now but when i placed the battery in the first time i got it the sticker broke) This has done nothing so i have placed the original HD back in.
I have NO idea what to do now!
I can not afford a new mp3 player, have no warranty YET i do have the ability to repair this by myself.
If anyone has ANY suggestions whatsoever i am willing to try them, of course still sensible.
Please PLEASE PLEASE! help me out. i will be gratefully for any help i can get.
-Norb

/being venting
Why does Creative make it so easy to Reload the firmware, and why do soo many people choose this option!?!?!?
/end venting
pdk, your task now is to get your computer to recognize your player. I have a feeling that you are using a v2 firmware. Do you see the words MTP Device anywhere when you connect the player to your computer? If so then follow the steps listed <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url]. Then use the firmware provided on your CD and see if it can recognize your player. You might have problems since you choose the Reload firmare option in Recovery Mode.

Zen Micro w/ Headphone Jack Problem: RMA or n

Hi everyone,
I have a silver Zen Micro, and am currently experiencing this very annoying headphone jack problem where sound gets distorted depending on how I move the headphone jack. Additionally, my player turns on by itself occasionally when it's in my pocket-- I'm not really sure what kind of problem that is, but it's very fraustrating nonetheless.
I bought my player in late November, and it's already past the three month full warranty period, so I've been told that if I send it back for RMA, I will need to pay a $40 admininistrati've fee. Thing is, I'm a student in college, and don't have the money to pay for both shipping and repairs. And I don't really want to open my player up and risk damaging it either.
What do you think is the best course of action? Should I just send it back and pay $40? How reliable is the RMA process-- and what would happen if the same problem occurs again? Pay for shipping & repairs another time?!
Thanks,
Mark

Yes I totally agree with you man the problem is VERY annoying. This is my second Micro I got from Creative and it is having the same problem as the original one I bought and had to send in for 'repairs'... I'm not sure if I am still under the warranty but i dont want to go through the whole annoying process of doing the RMA stuff and possibly paying for the repairs. I just might do it myself... But the Mini is looking very nice right now.... :smileyvery-happy: Just joking.

ZEN MICRO: MY HEADPHONE JACK IS BROK

My headphone jack is broken. Does anyone know how to fix it's?When I stick my headphones into the jack, I can still hear sound, but it depends on how I'm holding my mp3 player. If i hold it in a certain position, only one headphone might work or one might be louder than the other one. I don't know what's wrong and this problem is really bugging me. Somebody HELPP!

It's faulty and must be replaced by Creative. Is your warranty still in effect? How long have you own your Micro? If you li've in the U.S, the first 90 days of your warranty will cover Parts & Labor, after 90 days you will have 9 months left of Parts only. Labor will cost you around $25 I think. And you have to pay for shipping and handling to Creative.
Or you can fix it yourself if you know you are going to void the warranty and know how to use a soldering iron or know someone that knows how to fix electronics. Creative isn't going to fix that headphone jack, they will only replace it. That doesn't mean you won't get a headphone jack problem again.
Not sure if this is a common problem throughout Zen Micros.
I own my Micro for almost a year now, no serious problems yet. I did have a small incident with the sound but hopefully it was just an accident and I didn't push my headphones all the way in.
Causes of the headphone jack could be Creative's fault in manufacturing it, normal wear and tear, forcefully plugging in/out the headphones, causing pressure to the headphone jack when your headphones are plugged in, and/or wrapping the headphones around the player.

Creative Zen Micro 4GB - battery problem?

Hi there,
I try charging my MP3 player via USB cable from my laptop. I see the small battery symbol with the charge symbol within it. It is not flashing. I don't have my installation CD anymore and this laptop is a new one that I haven't charged from before. I cannot get my player charged - what can I do?
Many thanks,
Steve

Batteries last about 3yrs. How old is the player's battery? Is it recognized by the computer? What firmware version is on the player? Is the laptop Vista or XP ? You can purchase a wall charger so the device is not dependent on the computer for charging. This is the best price I have found on a real one(Creative) for the Micro also works for the Zen,ZenV, X-FI.http://cgi.ebay.com/ws/eBayISAPI.dll...em=30030054696

Creative Zen Micro headphone jack fixe

I was reading the reviews on the Zen Micro on Cnet.com and someone said that Creative fixed the headphone jacks.. but only for the latest Zen Micros... btw how do I find out which are the latest Zen Micros?
and im also deciding if I should buy a creative zen micro?

so is it truuee?

Creative Zen Micro: Headphone Ja

Hi! I was thinking of getting a Creative Zen Micro for my fiancee this Christmas, but the problem I keep reading about in reviews is how the headphone jack keeps messing up. It's a shame since we're both anti-iPods and were thinking of better alternati'ves to use. Does anyone know if this problem has been fixed for the newer Zen Micros? If so, is there any way to tell if a Zen Micro is of the newer fixed version, or the old? I really wouldn't want to get her something that breaks two months down the road, but if it wasn't for this problem the Zens are looking pretty slick.

Well, if it were for myself I wouldn't mind taking a risk, but it's not.. and for over $200 I'd rather get her a product that works, even if I have to pay a little more for it. :/ Does anyone know for sure? I've heard a lot of rumors that it has been fixed, with nothing to confirm it but people hoping their 3rd Micro replacement won't fizzle out, but I figure I might get a real answer by posting on the Creative forum.

Creative Zen Micro 6GB probl

I've some problems with my Creative Zen Micro 6GB MP3-player.
It won't go on anymore because the on/off button is broken.
The MP3-Player already had some problems with getting stuck while it was?starting up, so the new problem with the on/off button was new. I've send an e-mail to Creative support but I already did that for 2 months ago and I got no answer. Does anybody knows what I should do or what the adress of Creative is in The Netherlands so I can send my Zen to them?Message Edited by Mattijs on 02-4-200703:53 AM

To send in a unit you have to arrange that with Customer Support first, they will arrange everything and give you the address details along with a reference number that must be on the front of the package when you send it to us.
When you e-mailed us before, did you get an auto response back? That always goes out, if you didn't receive that, it's possible that either your request didn't arri've with us, or that you did get a response but it got stuck in a spam filter (if you have one set up).
Cat

Creative Zen Micro Probl

Hi,My Creative zen Micro is not coming up as a removable dri've, yesterday when plugged into the USB is came up with found new hardware, but now nothing. I downloaded the drivers but nothing works. I can't update the firmware on it, because it isn't recognised. The USB cable works fine because it charged the mp3 player - Any ideas?

I've got the same problem, I tried to upgrade the firmware, and after my pc didn't recognise the zen micro anymore, I can't do anything with it anymore...
hope the support can help me solve this, anyone has any ideas? or has solved this before?
thx
duck

Creative Zen Micro - All time Recovery Mode( Firmware probl

Good. Staff, my Creative Zen Micro does not give to come back toward the normal version Firmware, appears recoverymode and he never leaves you give, says that he has a problem in the Firmware. They help me

My version is : 2.2.02_0.00.65 , and i not can feedback the firmware......says on the turn off, Firmware Problem, and he goes to Recovery Mode... Please help me

Creative Zen Micro - Is it Worth

I am looking to get my first MP3 player. I basically have 3 choices - an iRi'ver, an Ipod Nano -_-, or a Creative Zen Micro (5gb). I am hearing all kinds of problems with freezing and the headphone jack problem. My friend has had his a year and says his is fine. Should I be worried? Is it worth the risk? I am the most unluckiest person out there, solI know somethign will happen the first week.

NO NO NO NO!!!!
I posted this in another thread :
If time is on your side TAKE IT BACK ASAP. Like you, I did plenty of research before putting out the money on an Mp3 player. I was impressed with what I read about the Zen micro so I went ahead and purchased 3. WHAT A MISTAKE!!!! I purchased them in May 2005. I've already sent player back twice for repair - and am awaiting the RMA label to send THE SAME player back again for replacement. Now the other 2 players are starting to act up. One won't hold a charge at all and when it does start it goes to the clean up screen and the other has started freezing up quite a lot. As far as I am concerned this product is a joke. I was patient with customer service, even after I was LIED to. I let them replace the product not once but twice and am actually going to see if I can't cancel the advanced RMA on the third replacement and try and get my money back on all three of the players through the replacement plans I bought on them. If I have to wait until May 2006 for the year manufacturers warranty to be up I'll stick them in a drawer and wait.
The funny (not ha ha funny, but strange funny) thing is that I bought the Zen Micro's because I didn't want to be like everyone else and buy iPods. Now I wish I had. I have a feeling I threw over $600.00 away. Not quite 7 months and almost $700.00 spent- $00.00 a month for nothing but problems - wow what a really bad investment!
If I thought Creative would buck up and do the honorable thing and give me my money back, I probably wouldn't have bothered to register and post here. But I really don't think they give a crap about me or any other poor sucker that fell for their line and bought this junk. Buyer Beware....

Is the Creative zen micro a good bye or a bad

I heard alot of horror stories about creative zen micros freezing and the headphone jacks are not working so I want ask your opinion is the creative zen micro a good bye or a cheap urelieable mp3 player. I love the design and the colors and the extra features but is the player relieable or nice to look at but really senseti've. If buying the creative zen is going to be this big investment then maybe i should get an ipod its just the ipod seems so less in comparison.Please reply so that i might have a greater understanding on what to buy.

I agree with Kerndrone. People come here mostly to look for solutions to their problems. This constitutes a lot to the negati've talk. Also,how many would purposely come into a forum just to praise a player?
ipods aren't great either. I feel that they are just an overpriced piece of gadget with very few features - whatever the zen has, the ipods doesn't (i.e. FM radio/recorder,voice recorder, simple organiser) .On the other hand, whatever the ipod has, the zen also has (with the exception of games, which i think is dumb. An audio player, as its name suggests, it for the purpose of AUDIO, some SIMPLE games? it's so dumb, i'll rather play my mobile phone's, which has color, and nicer to view.)
Further, the Zen comes with much more accessories than the ipods - velvet pouch, craddle + stand + belt clip + charger + USB cable + earphones. ipods don't come with chargers, i think. The charger is pretty expensi've S$69, and the earphones cost S$49 if bought separately.
-=GlenZEN=-

Major audio problems with Creative Zen Micro 6Gb... need h

I have had this device for about a year and a half. about a month or 2 ago, there has been problems with the headphone jack. If the base of the headphone cord (all 20 of them i tested) moved, the audio will either go mono-tone, or play a signle layer of the audio file, or no audio at all. although when applying pressure to it, it will play well. I do NOT want to not go hands free just to enjoy my music, so please help me out!
-Bash

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Creative Zen Micro 4GB - Headphone jack & transferring probl

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