Creative Zen Micro 4GB isn't recognized on my PC

Hello,
I bought a Creative Zen Micro 4GB?couple of years ago (3-4 years ago) and lost it year ago. I found it now and wanted to start using it but I have a problem. I bought a new laptop which is Vista and my pc doesn't recognize the player when I plug it in. It recognizes it and the bubble comes up at the tray, but it doesnt recognize it and says it can't find the driver and that I need to install the driver. However, since my pc can't recognize it, I can't install a driver or do anything with it since it isn't recognized by my pc. I read lots of posts and solutions to them, but none of them help my problem. In the device manager, it is apperead with a yellow explanation mark but I can't reinstall the driver. I also tried the cleanup and reboot but that also didn't work. Can anyone help me? (I also tried this on my old pc which has XP but it had the same problem.) My Pc is Windows Vist 32-Bit Operating System and Service Pack . By the way, when i plug in my zen micro, the window comes saying 'found new hardware' and I am suposed to locate a place for the dri've and it says i should insert the disc that came with it. However, when i insert it nothing happens and in the end it says it failed. I really need urgent help. Thank you in advance already.

Re: Creative Zen Micro 4GB isn't recognized on my PC7Hello Efe,
Welcome to Creative forums!
You may want to check out this threads for resolution on your issue:
CREATIVE ZEN MICRO and WINDOWS VISTA
Zen Micro and Windows Vista
Windows Vista / Zen Micro

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is there like any way i can turn on the speaker mode?

Re: Creative Zen Micro 4GB isn't recognized on my PC7Hello Efe,
Welcome to Creative forums!
You may want to check out this threads for resolution on your issue:
CREATIVE ZEN MICRO and WINDOWS VISTA
Zen Micro and Windows Vista
Windows Vista / Zen Micro

Sick Of This - Creative Zen Vision:M isn't recognized by SO

Hi everyone,
My PC doesn't recognice my Creative Zen Vision:M 30GB, it used to show my mp3 player as connected before, but since last week neither my PC nor the Creative Media Explorer can't connect to the player.
I have reverted the Microsoft Windows Media Player to the v0.
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Zen Vision M 309Well, I had my zen for going on 3 years...Strangest things is that it will not turn on at all.. I tried all the online documents
-Resetting it with the USB (nothing plugged in , using the back ports)<-- in which my computer does not recognize the device even if i change to another computer or another USB port; i even purchased another USB cord and same results
- I bought a wall charger (left it plugged in overnight); nothing i only see the CREATIVE screen that displays, doesn't respond to any buttons I push
Same two?effects will wall charging/ computer charging
-When plugged into computer or wall sometimes it will show the CREATIVE screen, or sometimes it will show a blinking light above where the power is...
I tried also to reset it while it powers on and it doesn't do anything
When trying to update the firmware, a message says that the device is not connected when it is..
This is becoming expensi've, and i cannot find my receipt to even get a warranty,,, please help

Creative Zen Micro 4GB - battery problem?

Hi there,
I try charging my MP3 player via USB cable from my laptop. I see the small battery symbol with the charge symbol within it. It is not flashing. I don't have my installation CD anymore and this laptop is a new one that I haven't charged from before. I cannot get my player charged - what can I do?
Many thanks,
Steve

Batteries last about 3yrs. How old is the player's battery? Is it recognized by the computer? What firmware version is on the player? Is the laptop Vista or XP ? You can purchase a wall charger so the device is not dependent on the computer for charging. This is the best price I have found on a real one(Creative) for the Micro also works for the Zen,ZenV, X-FI.http://cgi.ebay.com/ws/eBayISAPI.dll...em=30030054696

Creative Zen Micro 4GB - Headphone jack & transferring probl

I haven't updated my firmware since I got the player in May (out of the box firmware update? Go away).
My headphone jack is loose. I'll often only have music in one ear, especially if I'm walking or sitting down and have the player in my pocket or bag. I've started carrying my discman because I don't like pulling out my $300 mp3 player every couple of minutes. Is that the infamous solder problem?
Also, my computer no longer recognizes the player. My sister had the problem a little while ago (same player, newer firmware because she got hers a month ago), and we reinstalled the drivers and everything is cool. Mine still doesn't work.

samaxnthah wrote:Is that the infamous solder problem?
Sounds like it.
Also, my computer no longer recognizes the player. My sister had the problem a little while ago (same player, newer firmware because she got hers a month ago), and we reinstalled the drivers and everything is cool. Mine still doesn't work.
What firmware do you have on your player?
Have you run a disk cleanup from rescue mode?
When you connect the player is it listed in Device Manager?

Creative Zen Micro... What could it

Hello,
When I tried to update my creative zen micro to the firmware version 2.2, the program froze, and I was forced to close it while the screen was stuck at "Player rebooting... please wait...". Now, when I hook my player to my computer, my computer recognizes it as a portable device under Device Manager named "Creative Zen Micro" and it is recognized in My Computer. When I right click and hit properties on the icon in My Computer it says Firmware Version: 2.2. But when I double click it says it only has a 20 MB space when this player is 5 GB. When I turn my Zen Micro on, the player quickly flashes to "Firmware Problem" before proceeding to the Recovery Mode Screen. Now, each selection in the Recovery Mode works. But, where I'm stuck is when I go into the (latest) version of the Zen Micro explorer, it tells me to connect my device. Also, when I try to downgrade my firmware or run any Creative software that requires the device to be detected, it can't detect it. This is quite odd, considering windows detects it under Portable Devices just fine.
-I reinstalled all the original software, still no go
-I reinstalled the original software and upgraded to the latest manually, still no go
-I reinstalled all my USB port drivers, still no go
-I cleaned and formatted the player under Recovery Mode, still no go
All I need to do is downgrade my firmware to a non Plays-for-Sure (since it is the version of installation that failed). But, I just can't get the Creative programs to detect my player.
Any help would be GREATLY appreciated.
Thanks in advance,
Jason

Alas!
I got it to work!
Here's how I fixed it ( in case anyone else has this problem )
-I connected the player to another computer in the house.
DO NOT connect the player to a front of the case USB port because the computer had trouble using the player in that port, connect it DIRECTLY to the motherboard in the back of your computer.
-I installed the software.
Note: The computer did NOT have a previous version of the software installed at all, ever.
My laptop and desktop could not recognize my player properly, but they DID have the player installed previously on both of them. (But it also could be because they both have Creative Sound Card software installed, you never know)
-Zen explorer did NOT detect my player, so I ran the firmware update ( in my case downgrade to . ) installation and VOILAH! It detected my player fine and downgraded it successfully.

Creative Zen Micro isn't detected

When I connect the Creative Zen Micro with the USB cable the computer asks me wether I'd like to synchronise my player with Windows Media Player or do nothing, but then it always gives me a message, that the computer can't detect the player. I can't put new music on it, for example via explorer, nor I can update the Firmware or something else. I rolled Windows Media Player back on a lower edition and installed WMP0, but it still does not work. I use Windows XP.
Additional the player rebuilds library everytime I switch it on, plus some time ago there were several music files on the player deleted - without me doing anything.
Does somebody know what to do?

Did you erase your firmware?Have you done a Cleanup>Reboot on the player? http://forums.creative.com/creativel...ap&thread.id=3

Creative Zen Micro Not compatible with Windows Vi

My daughter has a Creative Zen Micro MP3 player, no video feature, just the the music player. She recently got a new computer that runs Windows Vista. She tried to install the program on her new computer, and it said the software was not compatible with Windows Vista. Does that mean I need to get new software from Creative Zen? to use the program on The computer running?Windows Vista? Any help would be appreciated..

The software that came on the original CD is not supported on vista.
The Zen Micro will work nati'vely with Vista if it contains the latest firmware version. If the Zen Micro isn't being recognized by Vista then you will need to use an older system (windows xp) to upgrade the firmware on the Zen Micro. Once Vista recognizes the Zen Micro you should be able to download Vista compatable versions of the software for the device from the creative website.

Creative Zen Micro 6GB/Problems with Power Switch and Firmw

The power switch on my Zen Micro has died. I can't turn it on or off unless I 'jump start' it from a USB cable and leave it alone to go into idle shutdown. I've had this player just three weeks and this is happened and frankly I'm disgusted. But wait, my story get's worse:
So before sending it back to Creative I thought that I should at least exhaust every possible cure. First on my list? A Firmware upgrade to v2.22.05. I downloaded the program and set about installing the new firmware but halfway through the process it hung and I had to end it prematurely. Now what I had was a ZM that apparently had v2.22.05 but was not being recognised at all by my computer. Media Explorer wasn't picking up on it and neither was WMP although strangely when I connect the device it's there in the Device Manager...
So, check back with the website and it said to download an update for Mediasource and that should solve the problem. Downloaded the patch but then realised that I hadn't installed Mediasource on my computer (can't remember why I didn't though). Went back to the downloads page and downloaded Mediasource. Tried to install it but I can't. The reason? because my computer isn't detecting the ZM and I can't install it until it recognises that it's there.
As a last resort I thought that I would try to use 'Rescue Mode'. Seemed simple enough, remove the battery and hold down the power switch. Then put the battery back in and wait for the rescue screen to come up. Seems easy enough. Oh wait, I don't have a working power switch.
What I do have though, is a small piece of plastic and metal that I can't turn on, can't turn off, can't put any songs on, can't listen to, can't fix and can't be bothered with. I have a ?60 paperweight.
Anyone at all have any idea what I should do? I just want to put it all in a box and send it back to Amazon with a request for a full refund or a threat to take them to the Small Claims Court.

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

CREATIVE ZEN MICRO and WINDOWS VI

I hope this question has not been repeated.
I have a Creative Zen Micro and have attempted to install it on my current computer that uses Windows Vista 32-bit. However, it was unable to install or find the driver necessary.
I've already looked at the 'driver release plans'?for this product and there is only a page regarding 'Nati've Support', which says 'The MP3 products ZEN Micro, ... require the latest firmware to ensure Nati've Support in Window Vista'.
I've searched for firmware for the Zen Micro on a Windows Vista 32-bit in English, and found nothing.
How can I make this product work with my Windows Vista 32-bit computer ?
Thank you !!!

Robby & Lizzy
First of all for a little background information, the problem lies in a problem between Creative's firmware installation program and Windows Media Player . WMP is standard in Windows Vista. As a matter of historical information, Creative has not developed any drivers for Windows Vista, therein the rub; Windows Vista does support the Microsoft PlaysForSure initiati've, and many of the older players like the Micro series does have PlaysForSure firmware available to enable the player to be used in Windows Vista.
Now for an outline of the necessary ste
ps.
Back up all of the content on your Micro. The firmware that you will install includes a disk format that will erase all of the content and change the way that the disk dri've on the Micro is formatted.
You'll need to find a Windows XP system that does not have Windows Media Player installed. You or the owner of the system should also be knowledgeable in the use of Windows XP System Restore feature so that you can return the system to it's previous state after you are finished with it.
Create a Restore Point on the XP system. Download and install the drivers for your Zen Micro to the XP system. This will enable the player to be recognized by the computer.
Download the PlaysForSure driver for the Micro, V2.2.02, to the desktop of the XP system.
Connect the player to the system with a USB cable and execute the program.
When the firmware installation has completed, the player will reboot. You may disconnect the player. After you have confimed that the firmware revision is correct on the Micro, do a System Restore to put that system back in the condition that you found it.
Connect the Micro to your Vista system and it should recognize the player and install the nati've Windows PlaysForSure driver and pair it with your Micro.
RobbyBobson wrote:
Would it be possible for someone to post a step by step guide that helps me understand what exactly I have to do to get my Zen working. Help would be much appreciated.

Major audio problems with Creative Zen Micro 6Gb... need h

I have had this device for about a year and a half. about a month or 2 ago, there has been problems with the headphone jack. If the base of the headphone cord (all 20 of them i tested) moved, the audio will either go mono-tone, or play a signle layer of the audio file, or no audio at all. although when applying pressure to it, it will play well. I do NOT want to not go hands free just to enjoy my music, so please help me out!
-Bash

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Creative Zen Micro Probl

Hi,My Creative zen Micro is not coming up as a removable dri've, yesterday when plugged into the USB is came up with found new hardware, but now nothing. I downloaded the drivers but nothing works. I can't update the firmware on it, because it isn't recognised. The USB cable works fine because it charged the mp3 player - Any ideas?

I've got the same problem, I tried to upgrade the firmware, and after my pc didn't recognise the zen micro anymore, I can't do anything with it anymore...
hope the support can help me solve this, anyone has any ideas? or has solved this before?
thx
duck

Creative zen micro photo

i have a creative zen micro photo 8 gb and every time i plug it into my computer to put songs on it the player jams at the docked screen. i have tryed it on many computers. i try looking for some up dates. i dont have a clue what is wrong with it. has anybody had simlar problems?

I had a zen micro, and i have a zen microphoto and a zen sleek photo. dont listen to the box, its dumb .
the zen microphoto works with any computer i plug it into. if you dont have windows XP then you can get songs onto it with xnjb(for macs at wentnet.com) or use libptp2 (just google it for windows) and DONT INSTALL THE CDs IT COMES WITH. mainley because they wont work on anything but windows xp anyways.
so feel safe, i was worried too but you can get a microphoto and put any song on it. it doesnt matter were you got the song, as long as its mp3 or wma files. kazaa, napster, itunes, musicmatch, illegal or leagal it dont matter at all. you can put anysong that you can get your hands on, dont worrie.
if you use a mac, you gotta change your songs into mp3 because itunes uses aac files.
you can put songs on your zen microphoto, but you cant put photos on easily. even so, i dont put photos on my zen microphoto.
i just got it because its a beautiful player with 8GB and for the same price as the evil and stupid ipod nano with a crapy 2-4GB storage, let alone the fact that the battery cant be replaced on nanos because they are all-sealed-up.
feel free to get one nomatter what the box says because i got one on both windows 98 and mac os x and the box is wrong. works fine.

Creative Zen Micro Photo not work with

Hi,i formatted my hd 2 days ago.
I loose my cd with creative zen micro photo expoler.
When i connect my mp3 with usb cable appears an autoplay window of windows Xp that show me what i cand do with my mp3(Transfer Files with Windows media is the only option).
How I can do to use my mp3 with Creative Organizer?
Where i can find creative zen micro photo explorer?

Top of page on Creative banner, click Support-> Downloads-> MP3 Players-> Zen-> Zen MicroPhoto, chose your language and Operating System and select the software that you need.
Be sure to read and follow the instructions on the Show Details... pop-u
ps.
Looks like Zen MicroPhoto Media Explorer isn't posted any more, so Creative MediaSource Player/Organizer 3.30.2 (52.2 MB) would probably be your best bet.
I have had no luck getting MediaSource 5.x to work with my computers and I've tried very hard.

Creative Zen Micro (Startup Failure) Need URGENT he

Hi, i was on holiday in Singapore about 2 weeks ago, and i bought myself a Creative Zen Micro from one of the local sho
ps.
It worked fine, music played brilliantly, i was happy. However, today when i turned it on, it would display the 'CREATIVE COPYRIGHT' Screen, then followed by 'CREATIVE' in large letters across the screen. It would then freeze on this screen, and the off/on button would soon become useless, which meant that i could either leave it on and kill the battery, or take it out.
When i took the battery out and in again, it would repeat with the 'CREATIVE' sign. Following the 'recovery' methods, i managed to load the screen with all the different options such as clean-up, etc etc. However, when i load any of them up, it would freeze once again and i would end up taking the battery out again.
I have tried the reset button with a pin but that doesnt do anything. I have a spare battery that does exactly the same too. My computer doesnt detect the Zen btw.
I have important documents and almost my lifetime's supply of music that took me almost weeks to rip and store into that Zen. Now that its basically dead, and i bought it in Singapore, i have basically no warranty, i feel as if i have been throwing cases of money into the toilet. I need urgent help, if theres any other ways of restoring access to my Zen.
Check the reviews on a respectable site like amazon.com: http://www.amazon.co.uk/Creative-Zen-Micro-6GB-Player/dp/B000AMR76S
After browsing around forums over the internet, I have found many other people complaining about this, which makes it a MAJOR flaw in the Creative Zens. Screw petty chargers and plugs, get the software right.

The problem you have is very simple, yet complicated to be solved. Your zen's hard dri've is dead. Most of the people who own a zen don't know it has a hard dri've inside. Some mp3 players have flash memory. Chances are that you've dropped your mp3 player. Zen's hard dri'ves are very sensiti've and must not be moved around too much. The way to go in this case is to replace the hard dri've. It is actually a micro hard dri've what you need. Seagate ST 5GB MicroDri've CF Type II. Once you have a new Hd installed you can format it using the zen's menu (remove the battery, hold the power button, place the battery in and wait untill you see the menu) This requires some experience formatting HD's and installing firmware. There is another option. You can buy a Patriot 4Gb Compact Flash Card, and follow what I've described above. The good thing about this is that your zen will take more vibration than the original. The bad one is tha those range from $70 - 99. I hope this hel
ps.

Creative Zen Micro 4GB isn't recognized on my PC

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