Creative Zen Micro 5gb Hardware Probl

I bought my Mp3 plater just after Xmas and already it has refused to work. What happened was that when I tried to switch it off, the screen froze on the shuttign down screen, this lasted more then /2 an hour..so I decided to take out the battery and replace, it's now saying that there is a hardware fault and won't play.
I have not had any bumps major drops with it.
So what could be the problem.
I can't even get into recovery mode.

i have the same problem posted for my 40GB. it sounds like the support is bad with this company. SSR, you seem to have a lot to say, but it usually ends up with contact support. have you actually had any experience with support that was good? i have just been told that i will have to spend $88 to fix a unit that only cost $206 a bit over a year ago. i cant understand why there is no cooperation from creative to coorect what appears to be a serious reoccurring problem. is there any action a group of customers with the same problem can take? any ideas out there? it doesnt seem to make sense that we spend a couple hundred bucks and have something lasy a year or so, and then spend another couple hundred bucks to either fix or replace it. i'd love some feedback.

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  • Creative Zen Micro 5GB Not work

    Recei'ved my Creative Zen Micro 5GB last week. It worked for hour total. !!!!!!-Then the screens froze. Al I have now is the Creative logo. Recovery mde does not work( Have tried this on numerous occasions). Also Creative Zen hardware not recognised by my lap top. <HELP<!!!!!!!! What do I do now?

    send/take it back to where you bought it from for an exchange ... sounds like it could be a problem with the hard dri've ... dont worry too much , and i know its a pain but it'll be worth it in the end !!

  • Creative Zen Micro 5GB vs Creative Zen Micro SE 6

    hi i am interested in creative Zen micro, but i am worried about its many problems.
    a fruend of mine has just bought a creative xen micro 5GB, but since his 2nd day of use the player is having a great problem with jack connection: the headphones, by one side, dom't work, and it is a jack problem an d not a haedphones problem.
    I wanna know if the same problem occurs with Creative Zen Micro SE 6 gb, or if it is only a problem for 5gb, and what is the maeaning of "SE" (maybe Second Edition) and if this "SE" models have the same problems of the former players or if they are "patched".
    I am sorry for my english but I am italian and I hope that my question is celar and understandable.

    In short, no-one knows.
    Folks here have posted emails supposedly from Creative employees that say it was fixed in later versions, but Creative Support said here that basically hardware updates are made all the time (so didn't answer the question directly).
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  • Creative Zen Micro 5GB: Freezing on transfers & during playback (Please He

    Ok, Here is a problem I am having.
    My Zen is freezing no matter what program i use to place music on it.
    The transfer will begin and rarely get or 2 songs on but more often it will reach about 30% on the first song, freeze and remain here till i unplug it and go into recovery mode by taking the battery out.
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    *Formatting & Defragging (Don't even get me started how many times)
    *Using different software (WMP0, Creative Sync and Every other one included with Creative Zen Micro Explorer)
    *Upgrading software
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    I can not afford a new mp3 player, have no warranty YET i do have the ability to repair this by myself.
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    /being venting
    Why does Creative make it so easy to Reload the firmware, and why do soo many people choose this option!?!?!?
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    pdk, your task now is to get your computer to recognize your player. I have a feeling that you are using a v2 firmware. Do you see the words MTP Device anywhere when you connect the player to your computer? If so then follow the steps listed <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url]. Then use the firmware provided on your CD and see if it can recognize your player. You might have problems since you choose the Reload firmare option in Recovery Mode.

  • Creative Zen Micro--HOLD button proble

    Is anyone with a Zen Micro also having problems with the hold button? Mine only works when the player is on. Once I turn the player off, it automatically turns on again. It's very strange. Then when I'm actually able to push it to hold after it's shutdown it just starts up again and maintains that it's on hold (I can't press any buttons on the touchpad). I've tried to reach Creative CS but it's busy or I wait forever. I've come to the desperate point of taking out my battery every time I finish listening to my player. Otherwise I end up with no battery power because it's in my pocket, playing all day while I'm at work.
    Anyway, if anyone has had this problem and can hand over any suggestions, they'd be greatly appreciated.
    Thanks,
    AMessage Edited by ailngale on 0-02-2005 06:0 PM

    i have also expericend thisproblem with the player turning itslef on even when its on hold, verry annoying as the battery runs down,
    But i would not worry about this problem in comparrison to my Zen micro not even woring as the headphone jack is loose.
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  • Creative Zen Micro 5gb v0.0

    Everytime i startup my creative zen it doesnt get past the Creative sign please tell me what should i do im desperate for my music

    send/take it back to where you bought it from for an exchange ... sounds like it could be a problem with the hard dri've ... dont worry too much , and i know its a pain but it'll be worth it in the end !!

  • Creative Zen Micro - Is it Worth

    I am looking to get my first MP3 player. I basically have 3 choices - an iRi'ver, an Ipod Nano -_-, or a Creative Zen Micro (5gb). I am hearing all kinds of problems with freezing and the headphone jack problem. My friend has had his a year and says his is fine. Should I be worried? Is it worth the risk? I am the most unluckiest person out there, solI know somethign will happen the first week.

    NO NO NO NO!!!!
    I posted this in another thread :
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    The funny (not ha ha funny, but strange funny) thing is that I bought the Zen Micro's because I didn't want to be like everyone else and buy iPods. Now I wish I had. I have a feeling I threw over $600.00 away. Not quite 7 months and almost $700.00 spent- $00.00 a month for nothing but problems - wow what a really bad investment!
    If I thought Creative would buck up and do the honorable thing and give me my money back, I probably wouldn't have bothered to register and post here. But I really don't think they give a crap about me or any other poor sucker that fell for their line and bought this junk. Buyer Beware....

  • About ZEN Micro 5GB is

    To Whom It May Concern:
    ??Two weeks ago, I bought a Creative ZEN Micro (5GB) mp3 player from PChome online shop. After one week, the battery can not charge normally and I believe it was broken. I don?t know it cause by your company bad quality control or PChome?s selling bad product. I report PChome this issue, they said they will contact vendor and understand this issue. I also told Creative Taiwan branch. Your customer service tells me, maybe the battery is old and he want me mail mp3 player back. I am not happy about this shopping experience. I think Creative is such as a good brand in music machine area before, but I doubt it now. Your customer service is not good. I am working in office hours and I have no time to mail my mp3 player. It is not fair for me to take responsibility for none mp3 to used during the mailing process. In Taiwan, if you don?t provide a good service contact window, maybe you can provide some retail stores that customers send their Creative products to fix.
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    Best Regards,

    Wow. I actually wish that happened to me (some tracks I would really like to have music only and no vocals). Lucky.
    BUT, did you try to load them without all those programs running? How about trying to go into recovery mode and doing a disk clean up? Let us know! Good luck!

  • Creative Zen Micro Probl

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    Omer Hatchek,
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  • Zen Micro 5GB Won't Turn On Using The Switc

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    ThanksMessage Edited by forcex on 03-08-200603:06 PM

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