Creative Zen Micro 5gb v0.0

Everytime i startup my creative zen it doesnt get past the Creative sign please tell me what should i do im desperate for my music

send/take it back to where you bought it from for an exchange ... sounds like it could be a problem with the hard dri've ... dont worry too much , and i know its a pain but it'll be worth it in the end !!

Similar Messages

  • Creative Zen Micro 5GB Not work

    Recei'ved my Creative Zen Micro 5GB last week. It worked for hour total. !!!!!!-Then the screens froze. Al I have now is the Creative logo. Recovery mde does not work( Have tried this on numerous occasions). Also Creative Zen hardware not recognised by my lap top. <HELP<!!!!!!!! What do I do now?

    send/take it back to where you bought it from for an exchange ... sounds like it could be a problem with the hard dri've ... dont worry too much , and i know its a pain but it'll be worth it in the end !!

  • Creative Zen Micro 5GB vs Creative Zen Micro SE 6

    hi i am interested in creative Zen micro, but i am worried about its many problems.
    a fruend of mine has just bought a creative xen micro 5GB, but since his 2nd day of use the player is having a great problem with jack connection: the headphones, by one side, dom't work, and it is a jack problem an d not a haedphones problem.
    I wanna know if the same problem occurs with Creative Zen Micro SE 6 gb, or if it is only a problem for 5gb, and what is the maeaning of "SE" (maybe Second Edition) and if this "SE" models have the same problems of the former players or if they are "patched".
    I am sorry for my english but I am italian and I hope that my question is celar and understandable.

    In short, no-one knows.
    Folks here have posted emails supposedly from Creative employees that say it was fixed in later versions, but Creative Support said here that basically hardware updates are made all the time (so didn't answer the question directly).
    SE = Special Edition I think, although there's nothing particularly special about it and it has less accessories than the original version.

  • Creative Zen Micro 5GB: Freezing on transfers & during playback (Please He

    Ok, Here is a problem I am having.
    My Zen is freezing no matter what program i use to place music on it.
    The transfer will begin and rarely get or 2 songs on but more often it will reach about 30% on the first song, freeze and remain here till i unplug it and go into recovery mode by taking the battery out.
    THINGS I HAVE TRIED:
    *Changing the firmware (at least 0 times for each firmware available on this site)
    *Formatting & Defragging (Don't even get me started how many times)
    *Using different software (WMP0, Creative Sync and Every other one included with Creative Zen Micro Explorer)
    *Upgrading software
    Now i am a qualified electronic repairer and i have dismantled my zen and a friends (whom dropped it and bought a new one) i have from here changed the hard dri've thinking this may be the source of the problem (yes i am aware the warranty is void now but when i placed the battery in the first time i got it the sticker broke) This has done nothing so i have placed the original HD back in.
    I have NO idea what to do now!
    I can not afford a new mp3 player, have no warranty YET i do have the ability to repair this by myself.
    If anyone has ANY suggestions whatsoever i am willing to try them, of course still sensible.
    Please PLEASE PLEASE! help me out. i will be gratefully for any help i can get.
    -Norb

    /being venting
    Why does Creative make it so easy to Reload the firmware, and why do soo many people choose this option!?!?!?
    /end venting
    pdk, your task now is to get your computer to recognize your player. I have a feeling that you are using a v2 firmware. Do you see the words MTP Device anywhere when you connect the player to your computer? If so then follow the steps listed <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url]. Then use the firmware provided on your CD and see if it can recognize your player. You might have problems since you choose the Reload firmare option in Recovery Mode.

  • Creative Zen Micro 5gb Hardware Probl

    I bought my Mp3 plater just after Xmas and already it has refused to work. What happened was that when I tried to switch it off, the screen froze on the shuttign down screen, this lasted more then /2 an hour..so I decided to take out the battery and replace, it's now saying that there is a hardware fault and won't play.
    I have not had any bumps major drops with it.
    So what could be the problem.
    I can't even get into recovery mode.

    i have the same problem posted for my 40GB. it sounds like the support is bad with this company. SSR, you seem to have a lot to say, but it usually ends up with contact support. have you actually had any experience with support that was good? i have just been told that i will have to spend $88 to fix a unit that only cost $206 a bit over a year ago. i cant understand why there is no cooperation from creative to coorect what appears to be a serious reoccurring problem. is there any action a group of customers with the same problem can take? any ideas out there? it doesnt seem to make sense that we spend a couple hundred bucks and have something lasy a year or so, and then spend another couple hundred bucks to either fix or replace it. i'd love some feedback.

  • Creative Zen Micro - Is it Worth

    I am looking to get my first MP3 player. I basically have 3 choices - an iRi'ver, an Ipod Nano -_-, or a Creative Zen Micro (5gb). I am hearing all kinds of problems with freezing and the headphone jack problem. My friend has had his a year and says his is fine. Should I be worried? Is it worth the risk? I am the most unluckiest person out there, solI know somethign will happen the first week.

    NO NO NO NO!!!!
    I posted this in another thread :
    If time is on your side TAKE IT BACK ASAP. Like you, I did plenty of research before putting out the money on an Mp3 player. I was impressed with what I read about the Zen micro so I went ahead and purchased 3. WHAT A MISTAKE!!!! I purchased them in May 2005. I've already sent player back twice for repair - and am awaiting the RMA label to send THE SAME player back again for replacement. Now the other 2 players are starting to act up. One won't hold a charge at all and when it does start it goes to the clean up screen and the other has started freezing up quite a lot. As far as I am concerned this product is a joke. I was patient with customer service, even after I was LIED to. I let them replace the product not once but twice and am actually going to see if I can't cancel the advanced RMA on the third replacement and try and get my money back on all three of the players through the replacement plans I bought on them. If I have to wait until May 2006 for the year manufacturers warranty to be up I'll stick them in a drawer and wait.
    The funny (not ha ha funny, but strange funny) thing is that I bought the Zen Micro's because I didn't want to be like everyone else and buy iPods. Now I wish I had. I have a feeling I threw over $600.00 away. Not quite 7 months and almost $700.00 spent- $00.00 a month for nothing but problems - wow what a really bad investment!
    If I thought Creative would buck up and do the honorable thing and give me my money back, I probably wouldn't have bothered to register and post here. But I really don't think they give a crap about me or any other poor sucker that fell for their line and bought this junk. Buyer Beware....

  • About ZEN Micro 5GB is

    To Whom It May Concern:
    ??Two weeks ago, I bought a Creative ZEN Micro (5GB) mp3 player from PChome online shop. After one week, the battery can not charge normally and I believe it was broken. I don?t know it cause by your company bad quality control or PChome?s selling bad product. I report PChome this issue, they said they will contact vendor and understand this issue. I also told Creative Taiwan branch. Your customer service tells me, maybe the battery is old and he want me mail mp3 player back. I am not happy about this shopping experience. I think Creative is such as a good brand in music machine area before, but I doubt it now. Your customer service is not good. I am working in office hours and I have no time to mail my mp3 player. It is not fair for me to take responsibility for none mp3 to used during the mailing process. In Taiwan, if you don?t provide a good service contact window, maybe you can provide some retail stores that customers send their Creative products to fix.
    ??This mail describes my bad feeling and I hope one day you can provide us a convenient customer service.
    Best Regards,

    Wow. I actually wish that happened to me (some tracks I would really like to have music only and no vocals). Lucky.
    BUT, did you try to load them without all those programs running? How about trying to go into recovery mode and doing a disk clean up? Let us know! Good luck!

  • Zen Micro 5GB Freezing At Start Up Says "Creative" ,Nothing Wo

    Hi everyone,
    2 Days ago my Zen Micro 5GB started to work wrong.
    It is freezing at start up and I can't do nothing.
    I tried to do any option at the Rescue Mode but nothing works, all the options stuck.
    I bought my Zen Micro at The USA and I back to my country - Israel.
    I don't know what can I do. Please help me!!!.
    Yours,
    Omer Hatchek.

    Omer Hatchek,
    You don't have to post multiple thread on the same question. Just a single post will do. Also, as with other peers advise/suggestion, you should contact Asia Customer Support for further assistance on this since you are in Israel now.
    Jason

  • Zen Micro 5GB Won't Turn On Using The Switc

    Hi had my Zen Micro 5GB since xmas 05 and never had a problem until 2 weeks ago when my headphone jack came loose and my sound became absolutely rubbish. Found a guide on the internet and fixed the problem by soldering the joins. Now works fine. But however jus 20mins ago i uploaded some new songs to it using the Creative organizer, no problems. Unplugged after transfer completed. I listened for about 5-0 mins and then turned it off. Came back and it now does not turn on at all using the switch!!!!. The only possible way to turn it on is to use the USB cable which is frustrating when your at school or out and about. Is there any possible way to fix my problem? If so any help will be grateful?Thanks?Ben?30th March 2007 - Just taken apart the power switch, and found a small rectangular shaped clip (with 2 indented grooves in v-shapes). Has his clip got a perticular place to go and if so where?Any help would be grateful?Thanks BenMessage Edited by BenBarber77 on 03-30-200709:29 AM

    Try going into Recovery Mode first, and try the options there.
    Try Clean Up first. If the player still works on the PC (ie you can access it there), then you could try Reload OS aswell, and then load a firmware onto the player from the PC. Otherwise it does sound like it's faulty, there is not much I can advise other than speaking to Customer Support about a possible repair.
    Cat

  • Zen Micro 5GB, Won't turn o

    Hey guys,
    I bought a zen micro 5GB back in June of 05, its obviously past the 60 day warrenty and im trying to advoid a $20 session which might not even solve my issue....
    A week ago the player stopped turning off. I am able to turn it on with the power tab, play music, charge it, everything its supposed to except power it off. The only way for me to do so is to take out the battery casuing me to rebuild my library constantly.
    Does anyone have a makeshift fix for this? Does anyone have a similar problem and can give me insight as to what creative can do and how much it will cost? Any other ideas?
    I called support and they will not give me an estimate unless i pay the $20 phone session charge...
    I still have the orig box, receipts, and information that came with the product. There is little to no wear on it as i ONLY use it to upload music from my pc then play it on a personal stereo system i have in the house.
    ThanksMessage Edited by forcex on 03-08-200603:06 PM

    Try going into Recovery Mode first, and try the options there.
    Try Clean Up first. If the player still works on the PC (ie you can access it there), then you could try Reload OS aswell, and then load a firmware onto the player from the PC. Otherwise it does sound like it's faulty, there is not much I can advise other than speaking to Customer Support about a possible repair.
    Cat

  • Creative Zen Micro (Startup Failure) Need URGENT he

    Hi, i was on holiday in Singapore about 2 weeks ago, and i bought myself a Creative Zen Micro from one of the local sho
    ps.
    It worked fine, music played brilliantly, i was happy. However, today when i turned it on, it would display the 'CREATIVE COPYRIGHT' Screen, then followed by 'CREATIVE' in large letters across the screen. It would then freeze on this screen, and the off/on button would soon become useless, which meant that i could either leave it on and kill the battery, or take it out.
    When i took the battery out and in again, it would repeat with the 'CREATIVE' sign. Following the 'recovery' methods, i managed to load the screen with all the different options such as clean-up, etc etc. However, when i load any of them up, it would freeze once again and i would end up taking the battery out again.
    I have tried the reset button with a pin but that doesnt do anything. I have a spare battery that does exactly the same too. My computer doesnt detect the Zen btw.
    I have important documents and almost my lifetime's supply of music that took me almost weeks to rip and store into that Zen. Now that its basically dead, and i bought it in Singapore, i have basically no warranty, i feel as if i have been throwing cases of money into the toilet. I need urgent help, if theres any other ways of restoring access to my Zen.
    Check the reviews on a respectable site like amazon.com: http://www.amazon.co.uk/Creative-Zen-Micro-6GB-Player/dp/B000AMR76S
    After browsing around forums over the internet, I have found many other people complaining about this, which makes it a MAJOR flaw in the Creative Zens. Screw petty chargers and plugs, get the software right.

    The problem you have is very simple, yet complicated to be solved. Your zen's hard dri've is dead. Most of the people who own a zen don't know it has a hard dri've inside. Some mp3 players have flash memory. Chances are that you've dropped your mp3 player. Zen's hard dri'ves are very sensiti've and must not be moved around too much. The way to go in this case is to replace the hard dri've. It is actually a micro hard dri've what you need. Seagate ST 5GB MicroDri've CF Type II. Once you have a new Hd installed you can format it using the zen's menu (remove the battery, hold the power button, place the battery in and wait untill you see the menu) This requires some experience formatting HD's and installing firmware. There is another option. You can buy a Patriot 4Gb Compact Flash Card, and follow what I've described above. The good thing about this is that your zen will take more vibration than the original. The bad one is tha those range from $70 - 99. I hope this hel
    ps.

  • Zen Micro 5GB – USB not connectin

    My Zen Micro 5GB MP3 is freezing on the CREATIVE screen.<SPAN> I tried a Clean-Up to no avail.<SPAN> I have downloaded the new Firmware/OS and went to install it but when I initiate the program a message comes up saying it does not recognize a connection to the MP3 player through the USB port.
    Up until this point (for six months), I have not had any problems with the USB port connecting.<SPAN> I tried a second USB port on the PC and got the same message.<SPAN> It seems unlikely to me that both USB ports would go out at the same time the MP3 player starts freezing up.
    Without the USB port connecting to the MP3 player, the new firmware cannot be downloaded.
    What do I do?

    A few days ago I had exactly the same problem. It turned out to be a crashed harddisk and I sent it RMA.

  • Zen Micro 5GB - Installation problems - HELP ple

    Dear All
    I am sure must have been asked before, so please bear with me.
    Just bought a Zen Micro and cannot seem to install the supplied software from the CD. Keep getting a InstalWizard 6003 error message. Have tried restarting, deleting temporary files (even connevting to net) and still get same message.
    Have tried to install then by copying files to harddri've and running from there but that fails.
    What am I to do or have I a dud?
    All suggestions greatefull recieved.
    Andy

    I was also thinking - how's your cd player on the pc - is it generally ok ?
    try copying the files from the cd to your hard dri've and running from there.
    Sometimes you can get -6003 errors if some of the source files are unreadable for any reason.
    If that fails then i suggest downloading from creatives website and trying the install again incase you just have a dud cd.
    Seeing as you've just got it i'll also tell you from my own experience......
    I have a zen micro 5gb bought it about 3 months ago and had no problems with the installation but that was on a fully patched up to date winxp sp2 with 2Ghz memory.
    I did have issues with the zen micro itself hanging but i upgraded to the 2..02 firmare beta and it has been happy ever since.

  • Zen Micro 5Gb Firmware Problem.Need h

    I had my Zen micro 5gb,
    yesterday when i try to upgradedit firmware but it hangs.
    then the player become in recovery mode..and it showned firmeware problem..
    I tried to download the new firmware, however, itry to upgraded it agaian, it show, player was not connected..
    i try a lot time, still not function.
    It was not detected by my computer, but it become a portable devide with 20 mb storage only..
    Now i had tried roll my WMP to 0 but still not helpful.
    ANY Way can help?
    I had chosed the reload firmware,, but the problem was my pc not respond to my player..
    REALLY TRIED to search the solution.
    where is the service centre in KL, Malaysia?

    Thanks for help.
    Major problem solved.
    Already upgraded to new firmware.
    I do it by:
    1. uninstall all creative application and plugin.
    2. using registry cleaner to clean the registry.
    3. downgrade WMP to WMP0
    4. Detected by WMP as MTP device, loading firmware upgrade, closed WMP. upgraded.
    Now it Working fine already, just still have some problem is:
    . Only WMP can detect it, all creative application can't detect it..
    thanks anyway.

  • Zen Micro 5gb unusual problem.

    Firstly, I have searched for other posts, but can't find my particular situation described, so please forgive if this is actually addressed elsewhere, I just couldn't find it.....
    I bought two Zen Micro 5gb units, for my wife and daughter.
    At first, they both worked great. No problems connecting to my windows xp pro computer, transferred files fine, even if it WAS slow due to USB ports being ., but like I said, they both worked fine.
    Then, the next day, I downloaded an upgraded driver for my wife's zen, for the jukebox software. Ever since then, her zen will not connect to the computer, it always says device not connected.
    The strange thing is, though, that my daughter's zen still connects without any problems, and transfers songs just fine.
    Here's the firmware info:
    My wife's Zen (the one the will NOT connect): Firmware (System->Information) : version .02.05
    My daughter's Zen (the one that works fine): Firmware : .0.03......
    I'm emailing this from work, and I don't have either mp3 player with me, so I'm hoping I have the numbers correct on the firmware, however, I DO remember for certain that the player that WON'T connect has a slightly higher version number than the one that works okay, and that they both start with ""; in other words, neither have firmware version "2.x"...... I even tried updating the firmware on the non-connecting unit, but, alas, it said the unit was not connected, so I was unable to update.....
    After all this, I didn't dare do anything to the other unit....
    BTW, I did try both players on the same USB port, using the both USB cables, and still, my wife's player would NOT connect but my daughter's did.... I also switched to another port, with the same results.
    Thanks for any and all help,
    James Bentley
    [email protected] Edited by jrbentley on 0-03-2006 05:22 PM

    I apologize for not updating this thread sooner...... I got a Creative support rep on the phone, he directed me to the Device Manager, which listed the player, but showed it to be disabled. I enabled it......and the player is working just fine!
    Thanks for all the help here and thanks to the Creative support rep.....!
    James Bentley

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