Creative Zen micro charging problems......but a Mac co

Since I own a Mac. I wasn't able to upload the software 4 my Creative Zen micro. I use XNJB. I wuz using my comp. @ work to charge it, (It only charged once correctly @ home). But now it won't even charge @ work and it is completely drained. And since I was never able to upload the software, the terminology used in this forum is foreign to me.
There aren't any bars and it doesn't pulse glow.
Someone please help, I am soooooooo frustrated and would rather just take it back, but i'm over seas.
Jemimah

Kynaeus wrote:
and you won't get it to work for your Mac because it is not a compatible system, check the box.
Not quite true. Creative doesn't support it, but there is 3rd party software that allow Creative players to be used on a Mac, and plenty of people who do.

Similar Messages

  • Creative Zen micro: "Firmware Problem&qu

    hey, i have a Creative zen micro (orange, 6gb but i think it doesent matters"), but when i turn it on, it says "Firmware problem".
    and it goes to the menu (think is called Recovery menu) and it shows:
    Creative Zen Micro V0.0.65
    1.Clean Up
    2.Format all
    3.Reload frimware
    4.Reboot
    now creative tells me to download a new firmware.
    i did.
    then to "RELOAD FIRMWARE"
    and click on the upgrade, but then it says that there is no player connected, and my compuer does recognize it.
    is there any way to fix this or is my zen busted?

    I had a simalar problem with my Zen xtra, if it failed durng a firmware update and its stuck in recue mode try this:
    Remove all creative software and drivers from your P.C
    remove windows media player and media player runtime ( from control panel/add/remove programs - if you have them listed there) you should see it go through a rollbackl procedure to an earlier version of wiondows media player.
    Downlaod the latest firmware for your player
    Re-boot/re start your P.C
    Go to the creative support website, and download the plays for sure software suite
    listed as:
    <i>. Creative MediaSource Plugin for PlaysForSure devices (version .00.8)3.98 MB 28 Apr 05 </i>
    install the software by clicking on it.
    RE-boot your P.C, with your player conected via USB
    once your P.C re-starts, go to the location where the firmware was downloaded to and get ready to start the upgrade
    Copnnect your player to its charger ( unless it charges via USB)
    On your player slect the reload OS option in the rescue menu
    When prompted by your player start the firmware update on your PC.
    <i>with the Zen xtra firmware you had/need to select the language option in the update on the P.C when the p[layer displays the 'update over USB' message.</i>

  • Creative Zen Micro Photo Problem (Detecti

    BEFORE I CONTINUE, REFERRING TO THE KNOWLEDGE BASE DOES NOT WORK FOR ME, I TRIED THE STEPS BUT THEY SIMPLY DON'T WORK.
    HERE IS THE PROBLEM:
    YESTERDAY, I RECEIVED MY ZEN MICRO PHOTO BLACK 8GB in the mail, and was able to get the charging started through my computer after installing the required software (mediasource, media player, wmp 9.5 codec, etc). Before I started the charging, I connected my player's USB cable to the back of my pc. Windows XP w/SP2 prompts that it 'found new hardware.' I go ahead and check in my computer if the player would be able to be accessed. I also confirmed with Creative's mediasource software, and it claims that 'no player was detected.' I did the same in windows media player 0, and says that no hardware was detected. I confirmed to make sure that the USB cable was properly connected, and it was. I tried all the ports and tried other devices through them, and they were able to be successfully detected and used, (i.e; web cam). I don't understand why my creative zen micro photo would not be detected by the software included. Windows is requiring me to install some sought of driver for the player, but I already installed all the required utilities and codecs. I believe it is charging and is detected by windows but not as a removable storage, etc, just 'FOUND NEW HARDWARE', and then no drivers found even through the CD creative provided me. I am also fearing that the battery is taking a long time to charge. This morning I saw that the player was on, but was still charging(I assume). I decided to charge while the player was turned off. Hopefully, now it will be fully charged while the player remains off. I will check when I get home. In the mean time, would some one please assist and respond to me for resolving this situation ASAP for the detection of the player. Thank you very much, Arjun (please do not further me to the knowledge base site as I have already tried all the steps, and no improvement what so what in successfully operating this player. Thank you. Just to add on, I also attempted for a firmware update, and the utility said it was not able to detect the player either, so I wasn't able to even complete a firmware update. Please assist me, URGENT. Thank you.

    I sadly am very unhappy with the ZEN Microphoto 8. I was planning on leaving on a trip in the morning and found that suddenly my laptop no longer will recognize my device. I hasve been using the device for several months now with no problems at all, unitl this afternoon. It went into recovery mode and no matter what I tried I could not get it out.
    I was finally able to unlock the unit by connecting the unit to my desktop. I was then able to install the firmware update. But now the unit will not work on my laptop at all. All of my media is on my laptop. I have tried several cables to no avail. I am sure that someone is going to mention the suggestion that the device not be used on a laptop, however I find it frustrating that after so much time the unit suddenly does not operate. I tried all of the suggestions in the support section. And it seems truly sad that this might just be due to the cinnection to athe laptop, considering the number of people that now use these as their primary PCs.
    If any suggestions can be provided as to the cause of this problem I would love to get it fixed.
    Eric

  • Creative Zen Micro 6GB/Problems with Power Switch and Firmw

    The power switch on my Zen Micro has died. I can't turn it on or off unless I 'jump start' it from a USB cable and leave it alone to go into idle shutdown. I've had this player just three weeks and this is happened and frankly I'm disgusted. But wait, my story get's worse:
    So before sending it back to Creative I thought that I should at least exhaust every possible cure. First on my list? A Firmware upgrade to v2.22.05. I downloaded the program and set about installing the new firmware but halfway through the process it hung and I had to end it prematurely. Now what I had was a ZM that apparently had v2.22.05 but was not being recognised at all by my computer. Media Explorer wasn't picking up on it and neither was WMP although strangely when I connect the device it's there in the Device Manager...
    So, check back with the website and it said to download an update for Mediasource and that should solve the problem. Downloaded the patch but then realised that I hadn't installed Mediasource on my computer (can't remember why I didn't though). Went back to the downloads page and downloaded Mediasource. Tried to install it but I can't. The reason? because my computer isn't detecting the ZM and I can't install it until it recognises that it's there.
    As a last resort I thought that I would try to use 'Rescue Mode'. Seemed simple enough, remove the battery and hold down the power switch. Then put the battery back in and wait for the rescue screen to come up. Seems easy enough. Oh wait, I don't have a working power switch.
    What I do have though, is a small piece of plastic and metal that I can't turn on, can't turn off, can't put any songs on, can't listen to, can't fix and can't be bothered with. I have a ?60 paperweight.
    Anyone at all have any idea what I should do? I just want to put it all in a box and send it back to Amazon with a request for a full refund or a threat to take them to the Small Claims Court.

    Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
    If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
    MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
    Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

  • Creative Zen Micro: Driver problems and mo

    Hello, hope somebody can help me out a bit here.
    My Creative Zen Micro seems to have stumbled rather severely. I get a firmware error and the recovery menu. I've tried the Clean Up tool, Formatting it, and reloading the firmware doesn't work at all, as the Zen won't connect properly on my Win2k box (probably due to the lack of support for it on Win2k).
    It does connect (sort of) in Windows Media Player, which is where I transferred most of my music to begin with, though now it displays nothing in the contents of the Zens harddisk (obviously this was before I formatted my Zen).
    So I tried installing the drivers on my new computer which runs Windows XP SP2. The drivers install, but Windows doesn't seem to care. When I plug in the Zen I get a "Found New Hardware" message, however it can't seem to locate the drivers I just installed.
    I think I might be able to get things going right if only the drivers would work on WinXP. Or it might just be that the Zen is totally borked. I'm unsure.
    Any thoughts?

    Really hate to bump my own thread.. but.. anyone have any ideas what to do?

  • Creative Zen Micro Charg

    I have a Zen Micro, version firmware. I am able to charge it through the USB cable connected to a computer, but it will not charge with an AC adapter. I've tried a different adapter and different battery, no luck. Any suggestions?

    henson05 wrote:
    its a 4gb zen micro touch before you post i think you need to do your reseach use google its from japan and its 4gb it also has been metioned on the forum i shud no i've looked everywere to find a diffenrent version from 5gb to try and cut out problems as these are updated versions
    In your original post you did not say it was a Micro - you said simply "zen touch", which comes in either a 20 gb version or 40gb version. The Zen Micro comes in 4gb, 5gb, or 6 gb options. At any rate, if you come onto a forum looking for help, and someone tries to help you, it is generally poor behavior to respond with a snide, smart-ass comment, especially given the fact that your grammer is practically unreadable. If I were you, I would exchange your Micro for a spell-checker and a bucket-load of punctuation marks. Sheesh.

  • Creative Zen Micro Firmware problem: "Device not connected, please connect your devi

    After an exhausti've search, I've found the fix for losing your firmware and not being able to update it via download from the creative.com. To explain my problem, I had issues with my device connectivity, so I tried to option of reloadinging my firmware via Recovery Mode (option 3, 'Reload Firmware'). After selecting this option, I tried to download and update my firmware via the creative.com website. The module to update my firmware displayed the error message "Device not connected, please connect your device." After about 2 hours of trying various suggested fixes, I found a relati'vely easy fix by running together various suggestions I found for other problems. First rollback your Windows Media Player (WMP) via the instructions found on this page: http://www.auditmypc.com/uninstall-m...layer0beta.asp. Restart your computer after rolling back WMP.
    When your compter restarts, insert the "playsforsure" CD labeled "Easy Start CD." Follow the directions for reinstalling WMP. After WMP is reinstalled, restart again. When the computer restarts, return to the CD and follow the directions in the prompt. Reconnect your device when prompted. Once you reconnect your device, it may not function right away. If this is the case, go to the 'Start' button, under 'Control Pannel,' select 'System.' Under 'System' select 'Hardware' and then 'Device Manager.' Find your portable device under 'Uni'versal Serial Bus controllers.' Click on your device and select 'Uninstall' from the small icons at the top of the window. When this is completed, unplug and plug your device back in. After this is done, click on 'Scan for hardware changes,' also a small icon at the top of the window. If your device had the problem mine did, it should now be recognized. Go back to the Creative website and download the latest firmware. The module should now find your player without any problems.
    The only thing I can figure is that the "playsforsure Easy Start CD" must have a device driver that solves the problem that you can't find anywhere else. I hope this helps someone out there (tech support was telling me that I was going to have to ship my device back to the company I bought it from to get it exchanged...which would have taken at least a month, I'm sure). Good luck to you all.

    For all of you non-technical Micro owners:
    I found a fix for this that I hope will help others out.
    When I want to Sync tracks to My Zen using Yahoo Jukebox or WMP, I simply reboot my machine with the device PLUGGED IN. After Windows starts up, my applications recognize that the Zen Micro is connected. Good Luck.

  • Creative Zen Microphoto Charge probl

    hi i bought my player online over the internet. I bought a charger separate in HMV, does all mp3s. It only charges however when its says battery low on screen-can't charge it any other time.its really annoying. Whats do you think the problem is?

    The Zen MicroPhoto also charges over your computer's USB ports.
    Have you tried that?
    The Creative Zen Micro charger is only $9.95 and is designed to work with the ZEN MicroPhoto, ZEN Micro and ZEN Neeon.

  • Creative Zen Micro AND using M

    Hi,
    I'm a pc user at home and I am considering purchasing a Creative Zen Micro mp3 player.
    I was wondering, am I able to put data files onto the mp3 player, then access them at Uni'versity where I use a Mac computer. I heard this was a Windows only product.
    I want to easily plug in the USB cable to the Mac computers at Uni then access them easily without having to install any extra software so its able to read it (i.e. Plug N Play)
    Thanks

    thanks for the info,
    BUT
    what i really wanna know for 00% sure is that I can plug in my Creative Zen Micro mp3 player into a Mac WITHOUT installing ANY software and that the Mac will read the device for Data NOT music, since I only need the mac to read it so I can transfer data files from home to uni'versity
    plz let me know, thanks!

  • Creative Zen Micro Backlight

    So, I just got a new Creative Zen Micro (in white), but to my suprise, the backlight is white!!! Every picture I've seen of this, and in the CNET video, it glows blue... Not only that, but it seems that the LED behind the keys does not work, or is dead, as the keys and lower half of the "glowing rim" does not glow what-so-ever. Can anyone tell me what is going on? Whether there are two types of glow colors they use, and if I actually have a faulty unit's? Any help is very greatly appreciated!!!!
    Thanks a lot

    All,
    The backlight of the player is for the most part white, although there is a blue tint to it. The glow around the player is blue. This should be the same for all of the players. The bottom keys should be illuminated so if they aren't it may be a good idea to get a repair/replacement arranged via tech support. This may be quicker than an exchange through the retailer. Here is their contact info: http://us.creative.com/support/custsup
    Jeremy

  • Creative zen micro error message ?

    Hello,
    i have got a creative zen micro mp3 player but he is now giving me an error message like this:
    "select music to be riproduced from library music"?
    and also it does not display anymore song name and its artist during song playing.
    Can anyone explain me why does it happen ? How do I solve it ? (i want song details back on? my player and i want that message disappear)
    Last week my mp3 player falled down.
    Thanks a lot, bye.

    &Have you tried to clean up or re-format your player?
    . Ensure that the ZEN Micro is turned off.
    2. Remove the battery.
    3. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro.
    4. Hold the Power button until the Rescue mode appears.
    5. Choose clean up or format all and reboot

  • Having big problems with Creative Zen Micro Photo!! I need much urgent help!

    Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
    I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

    Might try this:? http://forums.creative.com/creativel...mp=true#M95059

  • Problem with Creative Zen Micro software detecting certain C

    Hi,
    I hope someone can help me. I recently purchased a Creative Zen Micro MP3 player. So far, I have very few complaints, apart from the fact that while travelling on the bus, it won't seem to detect any radio stations.
    The problem re: the software though is that it will only detect the last track on three of my CD's. None of these CD's are damaged in any way, but all are from the same record label. Anyway, I was wondering if anybody had any tips on how I might be able to transfer these albums onto my player?
    Thanks a lot.

    My zen micro problem:
    Brief Problem description :.When I put a battery in the Zen micro, it automaticly turn on andshow "hardware problem" and freezed.2. If I connect to power adapter, i it automaticly turn on and show"hardware problem" and freezed.3. If I connect to my computer via usb cable, my computer can not findthe player and the player do not turn on even I switch on. As long asI put the battery in it, it automaticly turn on and show "hardwareproblem" and freezed. My computer still can not find it. I'm sure thecomputer and usb cable is working because all of my other device isworking ( include mouse, keyboard, logitech web camera, canon digitalcamera, samsung 52MB mp3). I try to take off all of theother usb equipements and the zen micro still not work. I can not rewrite the firmware because the zen micro freezed at"hardware problem" and my computer can not find it.
    Help!!!!!!

  • Major audio problems with Creative Zen Micro 6Gb... need h

    I have had this device for about a year and a half. about a month or 2 ago, there has been problems with the headphone jack. If the base of the headphone cord (all 20 of them i tested) moved, the audio will either go mono-tone, or play a signle layer of the audio file, or no audio at all. although when applying pressure to it, it will play well. I do NOT want to not go hands free just to enjoy my music, so please help me out!
    -Bash

    Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
    If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
    MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
    Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

  • Problems with Creative zen Micro Pho

    Hello.
    Today my creative zen Micro Photo came.
    Eeverything works, the software, the player, but i cant put files on it. Hes loading the battery if i take the player on my USB.
    But the software (Zen Micro Photo Media Explorer) doesnt recognice the player, so what shall i do?
    sorry for my mad englisch, im from germany

    Have you tried going into Device Manager and updating the driver for the Micro? You don't actually have to install a driver update, you can just elect to use the driver that is already installed, and Windows will attempt to refresh the pairing between the installed driver and your specific player.

Maybe you are looking for