Creative Zen Micro Hard Drive Er

Hi, my Creative Zen Micro has an hard dri've error. I tried Recovery Mode on it but once it turns on, it doesn't display Recovery Mode but Hardri've error. I was wondering if anyone could help. I was playing a song in wma format and I have the latest firmwire, v..0. As it was playing, it froze on me, I took the battery off to shut it, and when I inserted the battery back in, it came up with the hard dri've error message. Can anyone help me?

Hard disk error is a serious one unfortunately, and as I'm sure you guessed it means the hard disk has failed in some way.
You can try the advice here in the Zen FAQ at Nomadness.net at your OWN RISK.
If you aren't under warranty you can contact Creative Support to see if they will repair it. If you want to try repairing it yourself, taking the risk the hard disk is at fault, then you can follow Rudi Cheow's excellent guide. There's also a thread here at the Zen Nomadness.net forum on compatible dri'ves, and the last page of Rudi's guide also has information on this.

Similar Messages

  • Zen Micro Hard Drive Fail

    It seems to me that there is a rash of hard dri've failures in the Zen Micro Series. The one main symptom of this is freezing at the CREATIVE startup screen, and disk check and format do nothing. Most of these players seem to have been gifts for Christmas or (insert your holiday here). I just wanted to make this thread so that maybe people could post their details of what happened (i.e. place of purchase, color, etc) so maybe we could figure out a pattern to all this.
    Thanks!
    Agent_Mull
    MY Details are:
    Purchased At: Amazon
    Color: Blue
    Date Of Purchase: 2-0-04Message Edited by Agent_Mull on 2-28-2004 04:42 AM

    Purchased: Gameve.com
    color: white
    got it on christmas could not use it till today
    Have been trying to use it for 3 hours still have not gotten it to work.
    Reloaded the firmware four times (the updated firmware)
    Finally got it to load some songs, then I couldn't get my PC to recognize it anymore. I have three PC's all P4's, quality motherboards, and my work PC none of which are registering the device. It picks it up for a second then freezes and the PC drops the connection the zen micro freezes up and crashes forcing me to take battery out. I researched this for months and although I rarely buy things when they first come out I did it anyway. Now I'm kicking myself, 244 bucks down the tube. I was on hold for hour 0 mins for customer service today when I had to go back to work and of course they aren't open on the weekends or at night. I'm not happy.

  • Creative Zen micro (no driver installation?) and cost of 5gb mod

    Just wondering is it ppossible to copy music without having to install drivers? cause i want to use it at uni after i record lectures i want to access the lectures on my uni pc.
    but currently it goes to install a driver and my uni pc's dont allow that
    also is it true that with a recen firmware you can increase the size of the removable hard disk partition?
    Finally if anyone is from australia would you know where the cheapest place to buy the zen micro is?
    i see somepeople posting that they can get it for EUR$39 = AUD$25 which is a lot cheaper than AUD$329-$369 for the 5gb model that i have seen at dicksmith.

    infinityx wrote:Just wondering is it ppossible to copy music without having to install drivers? cause i want to use it at uni after i record lectures i want to access the lectures on my uni pc.
    The Zen Micro v2 firmware supports MTP. If the PCs have Win XP and WMP0 then they use a generic driver built-in to Windows.
    Alternati'vely if you just want to transfer data use the USB mass storage mode.

  • Creative Zen Touch - Hard drive problems - HD upgr

    Hi!
    I bought my Creative Zen Touch almost a year ago now. Yesterday my hard dri've went crazy. The sound was a funky rythm, 0 DJ "scrathes" then one more high-pitched sound. In the Rescue menu I try to format the hard dri've and it responds with "Hard dri've problems."
    Yes, it has fallen down several times. I don't know what caused it to malfunction this time though. It suddenly just stopped working. It looks like a mess, was bought over internet under the name of a mother of my frien; to make a long story short. I have no warranty :/
    So here's what I decided; I opened it up to take a look inside it. Here's what I found:
    - One loose battery, too much dirt on the sticky stuff.
    - One hard dri've, model: HTC424020F7AT00
    And here is my main questions:
    - Can I use a 40gb Hitachi dri've in my 20GB Zen Touch? This is just the big brother, so the dri'ves are pretty much the same except storage space. http://tinyurl.com/4yurr
    Thanks
    - KennethMessage Edited by Kgjersda on 09-6-2005 04:4 PM

    <FONT color=#339900>Tweaking 'n' Hacking Your <EM>Creative</EM> <EM>Zen</EM> <EM>Touch</EM> <EM>20GB</EM>
    Thanks for your reply SSR. I'm a clueless as to what the controller is, but at least I've found out that the <EM>Creative</EM> <EM>Zen</EM> <EM>Touch</EM> <EM>20GB</EM> uses a .8" harddri've. So the larger <EM>Fujitsu</EM> <EM>Siemens</EM> 2.5" dri'ves, which the <EM>Creative</EM> <EM>Nomad</EM> <EM>Zen</EM> <EM>Players</EM> use, aren't compatible.
    For anyone reading this post who wants a step-by-step guide to upgrading the harddri've of a <EM>Creative</EM> <EM>Nomad</EM> <EM>Zen</EM> <EM>Player </EM>(but NOT the <EM>Creative</EM> <EM>Zen</EM> <EM>Touch</EM> <EM>20GB</EM>), visit <EM>PC World</EM> magazine online for a "how to" article: http://www.pcworld.com/howto/article...67,pg,7,00.asp
    <IMG src="http://images.pcworld.com/howto/graphics/9267-2303p075-7b.jpg">
    If anyone has experience of tweaking/hacking the <EM>Creative Zen Touch 20GB</EM> or if anyone should come across a similar "how to" guide for upgrading its harddri've (and knows of specific models of compatible .8" hardri'ves) - then please post on this forum.
    Cheers........... Tim Holmes.

  • ZEN Micro hard drive crashes my i

    I have a 5GB ZEN Micro. Works perfectly on my PC.
    When I try to hookup the ZEN as a removable hard dri've to my (iMac OS 9.x), I can see or play files. But if I attempt to copy the files to my Mac - or to copy files from Mac to ZEN - it crashes my Mac OS.
    Has anyone discovered a way to make the Mac more compatible with the ZEN hard dri've?

    There is software which you can get for a Mac, but it only runs on OS X 0.3
    Its called XNJB and the link: <a href='http://www.wentnet.com/projects/xnjb/index.html' target=_blank>http://www.wentnet.com/projects/xnjb/index.html[/url]
    Check them out and give support and hopefully they might release a Mac version for OS X 9 and moreMessage Edited by DM on 05-9-2005 :2 AM

  • Zen Micro Hard Drive Buf

    Does the Zen Micro have an anti-skip buffer?

    Lyle_JP wrote:
    For the record, it's not flash memory, it's RAM.
    Thank you! I mis-thought/typed. Nevertheless it provides for a skip free listening experience

  • Zen Micro Hard drive might be d

    Today i was listening to my player and the music froze. When I restarted it sticks on the Creative screen. Did my hard dri've just die? The player is not year as yet so I am hoping they will fix it at no cost.
    Message Edited by rasstar on 07-3-2006 05:04 PM

    Have you try running Cleanup in Rescue mode and see if it helps in anyway.
    JasonMessage Edited by Jason-CL on 08-0-2006 0:45 AM

  • Creative Zen Micro Photo 8GB Driver Problem XP USB

    Xp couldnt find driver to install for Creative Zen micro photo 8gb. I have P4 Xp sp2 USB .. It works fine with other.
    But when i connect zen Micro Photo 8GB it says "Unknow device creative zen micro photo" the player doesnt come with any driver.
    can you Please help me?
    Is it something to do with firmware?

    anant wrote:
    Hi ted, can you tell me What is MTP device n wht its connection with WM0?please.. It will be a great help! ?
    MTP is a protocol. For our purposes it means that the driver should be included with WMP0. (...and that is the connection, you get the driver by installing WMP0.)

  • Creative Zen Micro: Driver problems and mo

    Hello, hope somebody can help me out a bit here.
    My Creative Zen Micro seems to have stumbled rather severely. I get a firmware error and the recovery menu. I've tried the Clean Up tool, Formatting it, and reloading the firmware doesn't work at all, as the Zen won't connect properly on my Win2k box (probably due to the lack of support for it on Win2k).
    It does connect (sort of) in Windows Media Player, which is where I transferred most of my music to begin with, though now it displays nothing in the contents of the Zens harddisk (obviously this was before I formatted my Zen).
    So I tried installing the drivers on my new computer which runs Windows XP SP2. The drivers install, but Windows doesn't seem to care. When I plug in the Zen I get a "Found New Hardware" message, however it can't seem to locate the drivers I just installed.
    I think I might be able to get things going right if only the drivers would work on WinXP. Or it might just be that the Zen is totally borked. I'm unsure.
    Any thoughts?

    Really hate to bump my own thread.. but.. anyone have any ideas what to do?

  • Creative Zen Micro Software Iss

    I've had my Creative Zen Micro for almost a year now, and I installed the software on my computer. But a couple weeks ago, my family bought a new computer. I've lost the cd to install the zen organizer and I was wondering what I could do?
    Am I out of luck? Or is there software I can download to get it on the new computer.
    You can send comments to [email][email protected]][email protected][/url]
    Thanks so much.
    *popsicle*

    Go to Support-> Downloads, and in the list, select your player (MP3 Players, Zen, Zen Micro). Click on Next, then click on Go. Then download these files, and install them in this order:
    <TABLE id=Table2 cellSpacing=0 cellPadding=0 width="00%" bgColor=#eeeeee border=0>
    <TBODY>
    <TR vAlign=top>
    <TD vAlign=top align=right><FONT color=#330099 size=>. </TD>
    <TD height=5><FONT color=blue>Creative Zen and Jukebox Driver Upgrade version .30.03 (<FONT color=#222222 size=><B>.3 MB</B>) </TD></TR></TBODY></TABLE>
    <TABLE id=Table2 cellSpacing=0 cellPadding=0 width="00%" bgColor=#eeeeee border=0>
    <TBODY>
    <TR vAlign=top>
    <TD vAlign=top align=right><FONT color=#330099 size=>5. </TD>
    <TD height=5><FONT color=blue>Creative MediaSource Player/Organizer 3.30.2 (<FONT color=#222222 size=><B>52.2 MB</B>) </TD></TR></TBODY></TABLE>
    <TABLE id=Table2 cellSpacing=0 cellPadding=0 width="00%" bgColor=#eeeeee border=0>
    <TBODY>
    <TR vAlign=top>
    <TD vAlign=top align=right><FONT color=#330099 size=>3. </TD>
    <TD height=5><FONT color=blue>Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource (<FONT color=#222222 size=><B>9.72 MB</B>) </TD></TR></TBODY></TABLE>
    Cat
    Message Edited by Catherina-CL on 09-2-2006 0:24 AM

  • Having big problems with Creative Zen Micro Photo!! I need much urgent help!

    Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
    I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

    Might try this:? http://forums.creative.com/creativel...mp=true#M95059

  • Mp3 Player not detected in Vista ,I need drivers for Creative Zen Micro in Windows Vista 32-b

    Hi ,?Im trying to install my Creative Zen Micro in windows Vista , But A Compatibility Problem appear and i can't install it .Windows Show me that a new hardware is found? and what i have to do , i Install it with the CD , but The installation can't be successful and a message saying me i have to contact Creative Support for the dirvers appear and the installation can't be completed. I've tryied to contact creative suport , but they don't find solution . I've searched the drivers but they wasn't found in creative site web . If anybody Have a solution for install my zen micro or can help me , please ... I have to buy another Mp3 Player ? This have a solution ?Thanks ,i hope that you can help me. Regards

    I updated my Firmware as stated by Creative Labs support team. I downloaded on my son's PC which has Window's XP Pro edition. Again, on his PC there is no problem with recognition of the device and/or player. However, when I plug my player into my PC which has Vista, the device manager has a "!" next to ZEN Micro Photo. So my PC "See's" the player. However, when you right click and then go to "Properties" it states that "The drivers for this device are not installed (code 28)" Then it states to "reinstall the drivers" But when I tried to install or reinstall the "Driver" using the install wizard, I get an error message... "An error occurred during the installation of the device" and " A service installation section in this INF is invalid" Then a pop bubble appears and says "Found new hardware" You may have a problem with your device. It may not be working properly" So what do I do at this point. The only way for me currently to download music is to use my son's PC. At least I have another option... I feel sorry for the rest of you. When will creative wake up and smell the Vista!!

  • CREATIVE ZEN MICRO and WINDOWS VI

    I hope this question has not been repeated.
    I have a Creative Zen Micro and have attempted to install it on my current computer that uses Windows Vista 32-bit. However, it was unable to install or find the driver necessary.
    I've already looked at the 'driver release plans'?for this product and there is only a page regarding 'Nati've Support', which says 'The MP3 products ZEN Micro, ... require the latest firmware to ensure Nati've Support in Window Vista'.
    I've searched for firmware for the Zen Micro on a Windows Vista 32-bit in English, and found nothing.
    How can I make this product work with my Windows Vista 32-bit computer ?
    Thank you !!!

    Robby & Lizzy
    First of all for a little background information, the problem lies in a problem between Creative's firmware installation program and Windows Media Player . WMP is standard in Windows Vista. As a matter of historical information, Creative has not developed any drivers for Windows Vista, therein the rub; Windows Vista does support the Microsoft PlaysForSure initiati've, and many of the older players like the Micro series does have PlaysForSure firmware available to enable the player to be used in Windows Vista.
    Now for an outline of the necessary ste
    ps.
    Back up all of the content on your Micro. The firmware that you will install includes a disk format that will erase all of the content and change the way that the disk dri've on the Micro is formatted.
    You'll need to find a Windows XP system that does not have Windows Media Player installed. You or the owner of the system should also be knowledgeable in the use of Windows XP System Restore feature so that you can return the system to it's previous state after you are finished with it.
    Create a Restore Point on the XP system. Download and install the drivers for your Zen Micro to the XP system. This will enable the player to be recognized by the computer.
    Download the PlaysForSure driver for the Micro, V2.2.02, to the desktop of the XP system.
    Connect the player to the system with a USB cable and execute the program.
    When the firmware installation has completed, the player will reboot. You may disconnect the player. After you have confimed that the firmware revision is correct on the Micro, do a System Restore to put that system back in the condition that you found it.
    Connect the Micro to your Vista system and it should recognize the player and install the nati've Windows PlaysForSure driver and pair it with your Micro.
    RobbyBobson wrote:
    Would it be possible for someone to post a step by step guide that helps me understand what exactly I have to do to get my Zen working. Help would be much appreciated.

  • Creative Zen Micro Photo Problem (Detecti

    BEFORE I CONTINUE, REFERRING TO THE KNOWLEDGE BASE DOES NOT WORK FOR ME, I TRIED THE STEPS BUT THEY SIMPLY DON'T WORK.
    HERE IS THE PROBLEM:
    YESTERDAY, I RECEIVED MY ZEN MICRO PHOTO BLACK 8GB in the mail, and was able to get the charging started through my computer after installing the required software (mediasource, media player, wmp 9.5 codec, etc). Before I started the charging, I connected my player's USB cable to the back of my pc. Windows XP w/SP2 prompts that it 'found new hardware.' I go ahead and check in my computer if the player would be able to be accessed. I also confirmed with Creative's mediasource software, and it claims that 'no player was detected.' I did the same in windows media player 0, and says that no hardware was detected. I confirmed to make sure that the USB cable was properly connected, and it was. I tried all the ports and tried other devices through them, and they were able to be successfully detected and used, (i.e; web cam). I don't understand why my creative zen micro photo would not be detected by the software included. Windows is requiring me to install some sought of driver for the player, but I already installed all the required utilities and codecs. I believe it is charging and is detected by windows but not as a removable storage, etc, just 'FOUND NEW HARDWARE', and then no drivers found even through the CD creative provided me. I am also fearing that the battery is taking a long time to charge. This morning I saw that the player was on, but was still charging(I assume). I decided to charge while the player was turned off. Hopefully, now it will be fully charged while the player remains off. I will check when I get home. In the mean time, would some one please assist and respond to me for resolving this situation ASAP for the detection of the player. Thank you very much, Arjun (please do not further me to the knowledge base site as I have already tried all the steps, and no improvement what so what in successfully operating this player. Thank you. Just to add on, I also attempted for a firmware update, and the utility said it was not able to detect the player either, so I wasn't able to even complete a firmware update. Please assist me, URGENT. Thank you.

    I sadly am very unhappy with the ZEN Microphoto 8. I was planning on leaving on a trip in the morning and found that suddenly my laptop no longer will recognize my device. I hasve been using the device for several months now with no problems at all, unitl this afternoon. It went into recovery mode and no matter what I tried I could not get it out.
    I was finally able to unlock the unit by connecting the unit to my desktop. I was then able to install the firmware update. But now the unit will not work on my laptop at all. All of my media is on my laptop. I have tried several cables to no avail. I am sure that someone is going to mention the suggestion that the device not be used on a laptop, however I find it frustrating that after so much time the unit suddenly does not operate. I tried all of the suggestions in the support section. And it seems truly sad that this might just be due to the cinnection to athe laptop, considering the number of people that now use these as their primary PCs.
    If any suggestions can be provided as to the cause of this problem I would love to get it fixed.
    Eric

  • Micro hard drive replaceme

    How do i check if my hard dri've on my creative zen micro is broken?
    I dropped my creative zen micro and now it will turn on but it just shows the creative zen screen then goes blank.When i go to recovery mode and try formatting it says its formatting but just stays there until the battery dies. I've searched for info on the internet and everyone says the hard dri've is dead. Is there any way i can make sure? i found some on ebay would it be easy to replace?

    Seagate ST.

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