Creative Zen Micro: Headphone Ja

Hi! I was thinking of getting a Creative Zen Micro for my fiancee this Christmas, but the problem I keep reading about in reviews is how the headphone jack keeps messing up. It's a shame since we're both anti-iPods and were thinking of better alternati'ves to use. Does anyone know if this problem has been fixed for the newer Zen Micros? If so, is there any way to tell if a Zen Micro is of the newer fixed version, or the old? I really wouldn't want to get her something that breaks two months down the road, but if it wasn't for this problem the Zens are looking pretty slick.

Well, if it were for myself I wouldn't mind taking a risk, but it's not.. and for over $200 I'd rather get her a product that works, even if I have to pay a little more for it. :/ Does anyone know for sure? I've heard a lot of rumors that it has been fixed, with nothing to confirm it but people hoping their 3rd Micro replacement won't fizzle out, but I figure I might get a real answer by posting on the Creative forum.

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Creative Zen Micro headphone jack fixe

I was reading the reviews on the Zen Micro on Cnet.com and someone said that Creative fixed the headphone jacks.. but only for the latest Zen Micros... btw how do I find out which are the latest Zen Micros?
and im also deciding if I should buy a creative zen micro?

so is it truuee?

Creative Zen Micro Headphone J

Hey im having the headphone jack problem with the zen micro 6gb but when i put different earphones in it works but when i use the creative buds that came with it theres only one sound from one channel i dont know if its the player or just the creative buds and i was thinking about getting a headphone jack but i dont know if i should anyone can help me pleaseee

yellow69beetle wroteo you think that if I called Customer Service and gave them my serial number..they would be able to tell me anything?
It's worth a try, others have said they have got information this way.
Shinryuu wrote:Telling your serial wouldn't change a thing. I wouldn't be surprised if the Zen Micro Photo has the headphone jack problem.
This goes against what others have said: copied emails from Creative which say the hardware has been updated. Also others have said they have contacted Customer Service and been told their player has a reinforced headphone jack.

Creative Zen Micro headphone jack..has it been fixed on new mode

I bought one of these about 6 months ago and it turned out to be have a faulty headphone jack which started breaking after 2 weeks-i'm thinking of buying a new one..can anyone tell me if the problem still exists in the new models?

conor48: There have been emails copied and pasted from purported Creative employees saying that it was fixed in later revisions, but Creative Support have neither confirmed nor denied this officially on the forum.

Creative zen micro headphone prob

the sound with the mp3 is generally great, but since this moring, if i pushed the headpohne prong(plug in thing) towards the front of the player while its playing, the sound gets somewhat quieter, but i can't hear the words to the songs. also, it's not the headphones that are defecti've, as i have tried with many different pairs

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Creative Zen Micro - Is it Worth

I am looking to get my first MP3 player. I basically have 3 choices - an iRi'ver, an Ipod Nano -_-, or a Creative Zen Micro (5gb). I am hearing all kinds of problems with freezing and the headphone jack problem. My friend has had his a year and says his is fine. Should I be worried? Is it worth the risk? I am the most unluckiest person out there, solI know somethign will happen the first week.

NO NO NO NO!!!!
I posted this in another thread :
If time is on your side TAKE IT BACK ASAP. Like you, I did plenty of research before putting out the money on an Mp3 player. I was impressed with what I read about the Zen micro so I went ahead and purchased 3. WHAT A MISTAKE!!!! I purchased them in May 2005. I've already sent player back twice for repair - and am awaiting the RMA label to send THE SAME player back again for replacement. Now the other 2 players are starting to act up. One won't hold a charge at all and when it does start it goes to the clean up screen and the other has started freezing up quite a lot. As far as I am concerned this product is a joke. I was patient with customer service, even after I was LIED to. I let them replace the product not once but twice and am actually going to see if I can't cancel the advanced RMA on the third replacement and try and get my money back on all three of the players through the replacement plans I bought on them. If I have to wait until May 2006 for the year manufacturers warranty to be up I'll stick them in a drawer and wait.
The funny (not ha ha funny, but strange funny) thing is that I bought the Zen Micro's because I didn't want to be like everyone else and buy iPods. Now I wish I had. I have a feeling I threw over $600.00 away. Not quite 7 months and almost $700.00 spent- $00.00 a month for nothing but problems - wow what a really bad investment!
If I thought Creative would buck up and do the honorable thing and give me my money back, I probably wouldn't have bothered to register and post here. But I really don't think they give a crap about me or any other poor sucker that fell for their line and bought this junk. Buyer Beware....

Zen Micro headphone jack horror stories, truth or scar

I've been looking for an Mp3 player for over 4 months(since January), and I have looked through many Micro-Hard Dri've and Flash Memory players, including: Dell Pocket DJ, iPod Mini, Rio Carbon, Creative Zen Micro, iPod Shuffle, Creative MuVo Micro N200, and Creative MuVo TX FM. I'm glad to say that I decided on the Zen Micro. I've had it for 4 days now(including today), and so far, it is working great, better than I had hoped. Everything is nice about it; the only that scares me is the problem that many people have with the Zen Micro, the headphone jack problem. I've heard numerous reports of people with a Zen Micro who complain that after about 2-5 months of usage, the headphone jack will break, and little or NO sound will come out of it. And they say that this is a problem that is meant to happen with all Zen Micros. Hmmm is this true? I hope this doesn't happen to me. Do you think that upgrading the firmware will help fix the problem(btw, I still use ..03....or something like that, I haven't updated it)?

thug_outlaw69 wrote:
Just don't use a straight angle headphone plug like the ones that came with the Zen Micro. Use one with a 90 degree angle.
That doesn't make any difference, reportedly... just prolonges the problem so it doesn't break until the warranty's over....

Zen micro headphone jack fix for fr

i read somewhere in the forums that Creative can fix the headphone jack problem for free?
Do you need a warranty for them to do it for you? And are all the songs on the player deleted when they fix it's
I would try and fix my Zen Micro headphone jack myself, but I'm afraid I might do something wrong.

i recently got my micro replaced at best buy after it had the headphone jack issue, and my new one is having the same problem. I'm pretty sure best buy gyped me though because they gave me a micro that was sitting out on a table like it was used or something. Since this was within the last 3 months am i able to mail my micro in to creative to get one of the new, hopefully fixed, ones for free? It's soooo frustrating because i love the micro but the stupid head phone jack just makes me want to strangle it.

Is the Creative zen micro a good bye or a bad

I heard alot of horror stories about creative zen micros freezing and the headphone jacks are not working so I want ask your opinion is the creative zen micro a good bye or a cheap urelieable mp3 player. I love the design and the colors and the extra features but is the player relieable or nice to look at but really senseti've. If buying the creative zen is going to be this big investment then maybe i should get an ipod its just the ipod seems so less in comparison.Please reply so that i might have a greater understanding on what to buy.

I agree with Kerndrone. People come here mostly to look for solutions to their problems. This constitutes a lot to the negati've talk. Also,how many would purposely come into a forum just to praise a player?
ipods aren't great either. I feel that they are just an overpriced piece of gadget with very few features - whatever the zen has, the ipods doesn't (i.e. FM radio/recorder,voice recorder, simple organiser) .On the other hand, whatever the ipod has, the zen also has (with the exception of games, which i think is dumb. An audio player, as its name suggests, it for the purpose of AUDIO, some SIMPLE games? it's so dumb, i'll rather play my mobile phone's, which has color, and nicer to view.)
Further, the Zen comes with much more accessories than the ipods - velvet pouch, craddle + stand + belt clip + charger + USB cable + earphones. ipods don't come with chargers, i think. The charger is pretty expensi've S$69, and the earphones cost S$49 if bought separately.
-=GlenZEN=-

Major audio problems with Creative Zen Micro 6Gb... need h

I have had this device for about a year and a half. about a month or 2 ago, there has been problems with the headphone jack. If the base of the headphone cord (all 20 of them i tested) moved, the audio will either go mono-tone, or play a signle layer of the audio file, or no audio at all. although when applying pressure to it, it will play well. I do NOT want to not go hands free just to enjoy my music, so please help me out!
-Bash

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Zen micro headphone jack cheap

I started having intermittant problems with the zen micro headphone jack that has been well described. I found that if I held the headphone plug in a certain position that both channels worked well. I took a standard size staple and placed one prong of the staple in the thin space between the headphone jack and the body of the micro in a location where the headphone jack would be forced into the position where both stereo channels worked. I then broke the prong off by bending the staple back and forth and then pushed the sharp edge down with the end of a ballpoint pen. This made the headphone jack fit very snugly in the position where both channels worked when I plugged the headphone in. It solved the problem completely and is significantly cheaper than the $40.00 creative would want to fix the problem.

You could easily take it out with a pin or using another staple to catch the bottom of it. It really doesn' go in very far. Certainly would take it out if if can't fix the problem before sending it in. Its amazing that the staple diameter is exactly the size needed to keep the microphone jack tight in the case.

Zen micro headphone jack quick free

I started having intermittant problems with the zen micro headphone jack that has been well described. I found that if I held the headphone plug in a certain position that both channels worked well. I took a standard size staple and placed one prong of the staple in the thin space between the headphone jack and the body of the micro in a location where the headphone jack would be forced into the position where both stereo channels worked. I then broke the prong off by bending the staple back and forth and then pushed the sharp edge down with the end of a ballpoint pen. This made the headphone jack fit very snugly in the position where both channels worked when I plugged the headphone in. It solved the problem completely and is significantly cheaper than the $40.00 creative would want to fix the problem

:smileyvery-happy:That's pretty smart.

Creative Zen Micro - FM Radio Bro

Hi, I want to explain my bad experience with a Creative Zen Micro 6GB.
I bought it in late December 2005, and until now always worked fine.
Suddently, some days ago the Radio FM men? disappeared, as described in some other messages here in the forum. I've tryed to reset it, and to upgrade firmware again.
The upgrade procedure went fine, the reset/disk cleanup/format ecc. from Recovery Men? went fine too, but as final result the FM Radio doesn't work anymore at all.
Sometimes FM Radio men? appers, sometimes not (yes, randomly); moreover, when I try to enter FM Radio men?, the Creative Zen locks
I think I can't do anything else more, I already contacted Creative for support.
I already had nice experience with Creative support, so I don't worry too much; I'm just annoyed that a brand new product broke so soon...

just a straight stereo patch cable (like with the headphone jack on both ends)...from your player to the line in jack on your sound card. they are like 5 bucks at radio shackMessage Edited by flyer608 on 02-07-2005 2:50 AM

Creative Zen Micro 5GB vs Creative Zen Micro SE 6

hi i am interested in creative Zen micro, but i am worried about its many problems.
a fruend of mine has just bought a creative xen micro 5GB, but since his 2nd day of use the player is having a great problem with jack connection: the headphones, by one side, dom't work, and it is a jack problem an d not a haedphones problem.
I wanna know if the same problem occurs with Creative Zen Micro SE 6 gb, or if it is only a problem for 5gb, and what is the maeaning of "SE" (maybe Second Edition) and if this "SE" models have the same problems of the former players or if they are "patched".
I am sorry for my english but I am italian and I hope that my question is celar and understandable.

In short, no-one knows.
Folks here have posted emails supposedly from Creative employees that say it was fixed in later versions, but Creative Support said here that basically hardware updates are made all the time (so didn't answer the question directly).
SE = Special Edition I think, although there's nothing particularly special about it and it has less accessories than the original version.

Creative Zen Aurvana headphones

Wow, creative has the WORST customer support on earth, the website is circular, and you can't get anywhere with it.
So I have the Creative Zen Aurvana headphones, used them for 3-4 months and one side doesn't work anymore, they were mildly used, and well taken care of, but one side stopped working.
I tried filling the warranty form but it doesn't even list the headphones anymore as a product.. wtf?
Can anyone give me the Creative customer support phone number, they don't list it anywhere on the website, every link leads to one another.. CREATIVE SUCKS.

Hello fellow disgruntled Creative customers. I just got a pair of the new EP-640's and am having the same problem... after just a week! The sound hasn't gone out completely from the right ear, but it's still barely audible. I'm probably going to take them back and get some from a different brand. I can't wait to get a Creative pair after this problem is over.

Creative Zen Micro: Headphone Ja

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