Creative Zen Micro headphone jack fixe

I was reading the reviews on the Zen Micro on Cnet.com and someone said that Creative fixed the headphone jacks.. but only for the latest Zen Micros... btw how do I find out which are the latest Zen Micros?
and im also deciding if I should buy a creative zen micro?

so is it truuee?

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Zen micro headphone jack fix for fr

i read somewhere in the forums that Creative can fix the headphone jack problem for free?
Do you need a warranty for them to do it for you? And are all the songs on the player deleted when they fix it's
I would try and fix my Zen Micro headphone jack myself, but I'm afraid I might do something wrong.

i recently got my micro replaced at best buy after it had the headphone jack issue, and my new one is having the same problem. I'm pretty sure best buy gyped me though because they gave me a micro that was sitting out on a table like it was used or something. Since this was within the last 3 months am i able to mail my micro in to creative to get one of the new, hopefully fixed, ones for free? It's soooo frustrating because i love the micro but the stupid head phone jack just makes me want to strangle it.

Creative Zen Micro headphone jack..has it been fixed on new mode

I bought one of these about 6 months ago and it turned out to be have a faulty headphone jack which started breaking after 2 weeks-i'm thinking of buying a new one..can anyone tell me if the problem still exists in the new models?

conor48: There have been emails copied and pasted from purported Creative employees saying that it was fixed in later revisions, but Creative Support have neither confirmed nor denied this officially on the forum.

Zen micro headphone jack cheap

I started having intermittant problems with the zen micro headphone jack that has been well described. I found that if I held the headphone plug in a certain position that both channels worked well. I took a standard size staple and placed one prong of the staple in the thin space between the headphone jack and the body of the micro in a location where the headphone jack would be forced into the position where both stereo channels worked. I then broke the prong off by bending the staple back and forth and then pushed the sharp edge down with the end of a ballpoint pen. This made the headphone jack fit very snugly in the position where both channels worked when I plugged the headphone in. It solved the problem completely and is significantly cheaper than the $40.00 creative would want to fix the problem.

You could easily take it out with a pin or using another staple to catch the bottom of it. It really doesn' go in very far. Certainly would take it out if if can't fix the problem before sending it in. Its amazing that the staple diameter is exactly the size needed to keep the microphone jack tight in the case.

Zen micro headphone jack quick free

I started having intermittant problems with the zen micro headphone jack that has been well described. I found that if I held the headphone plug in a certain position that both channels worked well. I took a standard size staple and placed one prong of the staple in the thin space between the headphone jack and the body of the micro in a location where the headphone jack would be forced into the position where both stereo channels worked. I then broke the prong off by bending the staple back and forth and then pushed the sharp edge down with the end of a ballpoint pen. This made the headphone jack fit very snugly in the position where both channels worked when I plugged the headphone in. It solved the problem completely and is significantly cheaper than the $40.00 creative would want to fix the problem

:smileyvery-happy:That's pretty smart.

Zen Micro headphone jack horror stories, truth or scar

I've been looking for an Mp3 player for over 4 months(since January), and I have looked through many Micro-Hard Dri've and Flash Memory players, including: Dell Pocket DJ, iPod Mini, Rio Carbon, Creative Zen Micro, iPod Shuffle, Creative MuVo Micro N200, and Creative MuVo TX FM. I'm glad to say that I decided on the Zen Micro. I've had it for 4 days now(including today), and so far, it is working great, better than I had hoped. Everything is nice about it; the only that scares me is the problem that many people have with the Zen Micro, the headphone jack problem. I've heard numerous reports of people with a Zen Micro who complain that after about 2-5 months of usage, the headphone jack will break, and little or NO sound will come out of it. And they say that this is a problem that is meant to happen with all Zen Micros. Hmmm is this true? I hope this doesn't happen to me. Do you think that upgrading the firmware will help fix the problem(btw, I still use ..03....or something like that, I haven't updated it)?

thug_outlaw69 wrote:
Just don't use a straight angle headphone plug like the ones that came with the Zen Micro. Use one with a 90 degree angle.
That doesn't make any difference, reportedly... just prolonges the problem so it doesn't break until the warranty's over....

Creative Zen Micro: Headphone Ja

Hi! I was thinking of getting a Creative Zen Micro for my fiancee this Christmas, but the problem I keep reading about in reviews is how the headphone jack keeps messing up. It's a shame since we're both anti-iPods and were thinking of better alternati'ves to use. Does anyone know if this problem has been fixed for the newer Zen Micros? If so, is there any way to tell if a Zen Micro is of the newer fixed version, or the old? I really wouldn't want to get her something that breaks two months down the road, but if it wasn't for this problem the Zens are looking pretty slick.

Well, if it were for myself I wouldn't mind taking a risk, but it's not.. and for over $200 I'd rather get her a product that works, even if I have to pay a little more for it. :/ Does anyone know for sure? I've heard a lot of rumors that it has been fixed, with nothing to confirm it but people hoping their 3rd Micro replacement won't fizzle out, but I figure I might get a real answer by posting on the Creative forum.

Zen Micro Headphone jack prob

I would like creative to recognize the problem with the headphone jack, so any one with the faulty jack post here along with any other information you might have.

There have been mulitple threads discribing this problem. Do a search for "Micro Headphone Jack" to see what im talking about. I think they have acknowledged the problem, but im not sure. I do know that the mods are aware of the problem, and no doubt they know why all these players keep getting sent in.

Zen Micro headphone jack loosened resulting in poor earphone connect

I have had the 5g zen micro for 9 months now and love it. My battery play time has been tremendous, I migrated to the window media player and managing my music cannot be easier, I bought some high end earphones and the sound has been off the charts. But, recently, the headphone connection became loose and now my sound goes in and out, from right to left, sometimes muted or muffled...unless I hold the jack in place. It's become impossible to enjoy my music now.
I have sent a note to Creative customer service how I can get this fixed ASAP, as I don't want to be without my mp3 for an extended period of time. Has anyone had to deal with Creative on this? Do you have any suggestions?
I just bought another zen micro for a family member and now worried this may happen to them. I have not heard this problems from any of my friends that use the IPOD

Sounds like the common headphone jack problem. You need to contact support. iPods have the problem also, as do most (if not all) players. Whether the incidence is the same, who knows!

Zen Micro - Headphone Jack Metal Reinforcement Pl

On 3/4, Cirrus wrote in response to a REALLY long thread about the headphone jack problem with the Zen Micro that it:
".... supposedly has been fixed in the newer Zen Micros by adding a metal reinforcement plate to the headphone jack." This according to a customer service person (I believe).

Based on reviews and looking at my options, I would already own a ZM if it wasn't for this apparent design flaw with the jack. But, with this new information about a reinforcement plate, I am again interested.

Does anybody know if the new units are available?

If so, is there any way for me to know, by looking at the box or at the unit itself, if I am getting a reinforced ZM?

I will most likely buy in person at a retail store so that I can check out the player before I buy it.

Thanks.

Read this thread. http://forums.creative.com/creativel...essage.id=3807

Zen Micro Headphone jack, out of warre

Hi there
I have a zen micro that I got last year from someone, without a receipt. Recently I got the headphone jack problem that everyone has been getting. I emailed customer support about this and they emailed me back saying this:
"Based upon the age of your product, it appears that you are beyond our
complementary email and telephone support period as outlined below.
If it is verified to be a hardware issue, you may contact the Creative
Tutor support line below to check for the replacement cost or to request
a RMA for your product.
3. You are welcome to purchase a Creative Tutor session to receive
expert help and advice from a Technical Advisor by phone. Each Creative
Tutor session is only $2.99 and covers any one issue with which you
want assistance and lasts up to 30 minutes. You can purchase a Creative
Tutor session by calling -405-707-8777 Monday-Friday from 9AM to 6PM
Central Time."
Is this my only option? To spend money to call them withotu really even knowing what can be done about this?
Does Creative not help out people at all unfortunate enough to own a product that seems to have a manufacturing defect (based on the number of posts about this problem)
Please advise.
Thank you

i recently got my micro replaced at best buy after it had the headphone jack issue, and my new one is having the same problem. I'm pretty sure best buy gyped me though because they gave me a micro that was sitting out on a table like it was used or something. Since this was within the last 3 months am i able to mail my micro in to creative to get one of the new, hopefully fixed, ones for free? It's soooo frustrating because i love the micro but the stupid head phone jack just makes me want to strangle it.

Zen Micro headphone jack covered by limited warran

I was just wondering if a faulty headphone jack in my Zen Micro would be covered by the -year limited warranty, or is it going to cost me some cash to get creative to fix it's

its covered by the warranty.

Creative Zen Micro Headphone J

Hey im having the headphone jack problem with the zen micro 6gb but when i put different earphones in it works but when i use the creative buds that came with it theres only one sound from one channel i dont know if its the player or just the creative buds and i was thinking about getting a headphone jack but i dont know if i should anyone can help me pleaseee

yellow69beetle wroteo you think that if I called Customer Service and gave them my serial number..they would be able to tell me anything?
It's worth a try, others have said they have got information this way.
Shinryuu wrote:Telling your serial wouldn't change a thing. I wouldn't be surprised if the Zen Micro Photo has the headphone jack problem.
This goes against what others have said: copied emails from Creative which say the hardware has been updated. Also others have said they have contacted Customer Service and been told their player has a reinforced headphone jack.

ZEN MICRO HEADPHONE JACK FAILURE N

I recieved my Zen mirco (black) in December on Christmas Eve. It was one of those limited edition extra battery ones. I noticed too that the sound was cutting out, but then I thought for a moment. I remembered that i heard this before on a cd player. It was not the jack, but the headphones included. So instead of using the white ones that were included, I used a new pair of Sony "in- ear phones", the sport model actually with a gold plated jack insert. I never had the problem again. I would say my guess is the majority of the "headphone jack problems" were really the earbuds themselves. In all actuality, The wiggling I exprienced was also fron the earbuds, not the micro. If you are having this problem I recommend buying the phones I bought, after all they were only $20 or so.Message Edited by Kero35 on 02-23-2005 0:02 AM

Most people's first troubleshooting technique is isolating the point of failure(aka trying a different set of headphones). If you can solve your propblem with new phones more power to you! If the jack is actually physically loose no set of headphones would be able to fix that.

Zen Micro Headphone Jack Poll/Co

THIS IS A MULTISELECTION POLL
-My Jack is fine
2-My Jack is/was broken
3-I know someone who has a micro and theirs is fine
4-I know someone who has a micro and their's is broken
There seems to be this "massi've" problem with the zen micro with the headphone jack breaking. Creative also had this problem with the Zen xtra, so to see if this is an epidemic or just a small problem vote either you have a broken jack or not. also please post a reply if you know someone who has this problem or if you know someone who doesn't. If you bought a refurb micro dont count yours because this could very well be the result of abuse from the other party.
Simply choose the number that corresponds to you and your zen micro.
PS. post where you bought your micro and when the jack broke if it ever did.
-My Jack is fine
2-My Jack is/was broken
3-I know someone who has a micro and theirs is fine
4-I know someone who has a micro and their's is broken
- As for me, I've had my Zen micro for 2 weeks, it was fine no problem, never had any problems with headphone jack. but i have had it only for 2 weeks, before i decided to return for a refund.

I was wondering why we really needed this thread .. i Think Creative and Us are pretty aware of the probs SOME people have been experiencing ...
Lets try to help each other not be whinging all the time if people have this prob its best to get an exchange .. whilst it is not ideal .. you expect teathing troubles and problems with some new items ... who hasn`t ever had something that needed to be sent back or exchanged ... Chill people Creative will see us all right.

Creative Zen Micro headphone jack fixe

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