Creative ZEN Micro Lock

I have read many threads about the ZEN Micro locking up, i have one and it does lock-up!. im on bios .0.03 and i have narrowed the problem down to a problem with charging, strange as it may seem my player experiences MANY lockups when the battery is full. if i connect it using USB 2.0 when the battery is full is useless i cant get the computer to talk with it, the usb ding sounds to let me know its in but the player is not present and the sync software cannot communicate with it. when battery is used a little or flat then iits fine wierd. im going to try the bios 2.something flash and see what that does, i will let you know. by the way i have also changed the usb cable that came with it just in case! i have never had the player lock up on me during use. I love my zen micro but this is realy annoying and customers should not have to put up with problems, the competition is too steep where mp3 players are concerned. possible problems he or she might encouter are the last thing that makes the Buyer Decision Making proccess go the manufactuers way. hopefully im a one off and the problem will fix with the flash.

http://forums.creative.com/creativelabs/board/message?board.id=dap&message.id=889&view=by_date_a scending&page=
check out this link this guy is now ex creative becuase of the problems and all the moderators can say is "there is bound to be problems" blahh blahh heard it all i've tried every thing!! new cables usb, cards hubs, direct pluggin, firmware you name it i've done it CREATIVE YOU HAVE PROBLEM WITH THE MICRO!!!!
no way round it its got problems simple,
i searched for this problem on google its thriving
and on your boards and same again there is bound to be problems.
Im gonna contact tech but i dont hold high hopes.... let ya know..

Similar Messages

Creative Zen Micro Lock Up Prob

Charged the Zen. Went to use it and the screen displayed "Creative" without turning it on. Unable to turn the unit on. Removed the battery a bunch of times with various results. One time it said "please wait." Another time it started working but locked up when I tried to shut it down.
Any suggestions?

)remove the battery
2) Hold the power button to the left (the way u turn it one)
3) Insert battery (still holding it to the left)
4) Then you will get the a scren saying: Disk Clean Up, Format, Relod OS, Reboot(or restart cant remeber)
5) Choose disk clean up and wait till it finishis
6) The click reboot (or restart)
7) Does it work
8) if no Try Format and restart
9) Work?
0) If not try relod-os--BE WARNED have the firmware on ur computer so the firmware can be put back on.
) does it work?2 ) if not return it

Zen micro locks up on creative l

My creative zen micro locks up on the 2nd creative logo when i attempt to start it up. I tried recovery mode. But when i click on format or something it brings up a little window saying formatting or something along that and just sits there. No my computer does not detect the mp3 player either.

The same thing happened to me and I called the co. and they told me to send it in, (bad hard dri've)not only that the head phone jack was loose so i only got like half the sound, either high's or lows it sucked. I only had it for a month!!

New Creative Zen Micro Is

This is another one of the Zen Micro Issues.
So I'm fully excited to get my new mp3 player. I got two batteries with my micro so that was a plus. I toss in a battery and setup the software on the PC. I fully installed everything then plugged in the zen micro to charge it via usb and put some files on it. Well everythings working wonderfully. It fully charges after 3 hours so I take it off and start listening to the player. Everythings great but figure out I want some more files. I plug the player back in (NOTE: I have not removed the cable from the back of the PC) and viola it won't recognize within the operating system. Now, I can hear the hardware remove noise and plug in within Windows XP and the player will goto a docked state but the OS still shows the player not connected. The only way I can get the player to stop saying docked is by removing the battery. I then went through the normal troubleshooting procedures. I uninstalled all software, cleaned the registry then reinstalled the applications. No Avail. Pissed that the device may be busted already, BTW the thing smells like it's burnt if you take off the battery and the other batter right out of the plastic wrapping smells the same, I turn to my laptop. Install the crap ass software onto that thing and I have the same exact problem on my laptop as I did on my PC. Out of Ideas I noticed that the player no longer was charging since it was plugged into the usb port and not doing the illumination thing. So I thought up an idea, what if something in the player's firmware won't allow it to be recognized if the device is fully charged? Makes sense to me so I pulled the fully charged battery out and swapped it with the other battery that was pretty much dead. OMFG it works again! It's magic I tell ya, magic!
So I've put more mp3's on it and I've swapped the batteries and am running the player to try to wear down the fully charged battery. I will let everyone know the outcome if once it gets to two bars and I plug it in if it works. If so then it's all in Creative's firmware.

I am having basically the same problem with a new Zen Micro. The computer almost always recognizes the Zen; it appears in device manager; but when a music transfer program loads, the program says nothing is connected. Meanwhile, the Zen Micro locks on "docked" and I have to remove the battery several times to get it working again. I have tried it on two laptops with the same results. Tech support told me to try it on my desktop, then take it back to the store.
It seems like the only time it works is when I have been trying for a while, which made your post about the partially discharged battery interesting. I had thought about maybe the hard dri've loosening up a bit. Asus had a problem with one motherboard one time because it could not power up a hard dri've fast enough and would result in a hard dri've failure message. Then, it would boot right up the next time.

Creative Zen Micro - FM Radio Bro

Hi, I want to explain my bad experience with a Creative Zen Micro 6GB.
I bought it in late December 2005, and until now always worked fine.
Suddently, some days ago the Radio FM men? disappeared, as described in some other messages here in the forum. I've tryed to reset it, and to upgrade firmware again.
The upgrade procedure went fine, the reset/disk cleanup/format ecc. from Recovery Men? went fine too, but as final result the FM Radio doesn't work anymore at all.
Sometimes FM Radio men? appers, sometimes not (yes, randomly); moreover, when I try to enter FM Radio men?, the Creative Zen locks
I think I can't do anything else more, I already contacted Creative for support.
I already had nice experience with Creative support, so I don't worry too much; I'm just annoyed that a brand new product broke so soon...

just a straight stereo patch cable (like with the headphone jack on both ends)...from your player to the line in jack on your sound card. they are like 5 bucks at radio shackMessage Edited by flyer608 on 02-07-2005 2:50 AM

Creative Zen Micro crash

I bought a white Creative Zen Micro a week or so ago, and upgraded its firmware to .02.05 [the executable on the Creative site was entitled PCFW_LB__02_05_PDE.exe"]. A day or so ago, my Zen Micro started to lock up during playback. I could reset it by taking the battery out and restarting in recovery mode, but since then it has completely crashed and won't restart no matter what I try.
In between the first lock up and the catastrophic crash this evening, I did a disk cleanup, reformatted the hard disk, and reloaded the firmware twice. Nothing seemed to work, and I'm really worried something is seriously wrong with either the hardware or the battery - but I don't see how that can be.
I'm an advanced PC user, and the only things I did out of the ordinary were a) to occasionally drag and drop MP3s in a Windows XP explorer pane as opposed to using the bundled Creative software, and b) I re-charged the battery via the USB cable as opposed to the mains cable - but the Zen never gave any indication on having battery problems.
Has anyone experienced similar problems? If so, I'd certainly appreciate any advice you might have for me.
I've contacted Creative Support, but I don't know how long they'll take to get back to me. Does anyone know how long it takes them to respond?

Sounds like it's faulty, unfortunately . Try and get the store where you bought it to replace it for you.

Creative zen micro line-in recordi

I read a review of the zen micro at CNET.com, and their short video clip tells me that the zen micro has line-in recording. However, nowhere does it state/mention that feature in the zen micro homepage, nor is it mentioned in any other site. I would just like to confirm that the zen micro doesn't have line-in recording...

Yep, the CNET.COM video review did mention about a line-in recording function. But maybe because that video was recorded way before the Zen Micro was actually launched, therefore there was a mix up in information. And so no, Creative Zen Micro does not have a line-in recording function. However, the Zen Neeon and Zen Nano Plus does have line-in recording if you're interested =)

Help with my Bran-New Creative Zen Micro Photo. [Questi

<EM>If you don't want to see the backing of my whole story skip to the bold print at the bottom!</EM>I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

Creative Zen Micro 6GB/Problems with Power Switch and Firmw

The power switch on my Zen Micro has died. I can't turn it on or off unless I 'jump start' it from a USB cable and leave it alone to go into idle shutdown. I've had this player just three weeks and this is happened and frankly I'm disgusted. But wait, my story get's worse:
So before sending it back to Creative I thought that I should at least exhaust every possible cure. First on my list? A Firmware upgrade to v2.22.05. I downloaded the program and set about installing the new firmware but halfway through the process it hung and I had to end it prematurely. Now what I had was a ZM that apparently had v2.22.05 but was not being recognised at all by my computer. Media Explorer wasn't picking up on it and neither was WMP although strangely when I connect the device it's there in the Device Manager...
So, check back with the website and it said to download an update for Mediasource and that should solve the problem. Downloaded the patch but then realised that I hadn't installed Mediasource on my computer (can't remember why I didn't though). Went back to the downloads page and downloaded Mediasource. Tried to install it but I can't. The reason? because my computer isn't detecting the ZM and I can't install it until it recognises that it's there.
As a last resort I thought that I would try to use 'Rescue Mode'. Seemed simple enough, remove the battery and hold down the power switch. Then put the battery back in and wait for the rescue screen to come up. Seems easy enough. Oh wait, I don't have a working power switch.
What I do have though, is a small piece of plastic and metal that I can't turn on, can't turn off, can't put any songs on, can't listen to, can't fix and can't be bothered with. I have a ?60 paperweight.
Anyone at all have any idea what I should do? I just want to put it all in a box and send it back to Amazon with a request for a full refund or a threat to take them to the Small Claims Court.

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Creative zen micro please help me

ok heres the story. st time on my creative zen micro it said firmware problem...thanks to you guys and your help I got it fixed. now it says firmproblem again but when its says that it goes stright to recovery mode and when i connect it the firmware app does not reconize it and says please connect your player. I contacted creative but they said you neeed a recipt and if it said to KEEP RECIPT in big letter on the manual i would have kept it but that was about 9 months ago and they said they can't help. did i just waist $200 for nothing?
this is the 3rd time i posted bout this
NOW WHAT DO I DO? please please please help...
ps sorry for the bad grammer and spelling

I just received the same problem,how do I fix it's

My Creative Zen Micro Needs H

Ok so heres my story, I bought this Black Creative Zen Micro about years ago, Its always worked great for me and never had a problem, then about 2 weeks ago, I wanted to put some somgs on it and when i plugged it into the computer nothing happened? The creative zen was charging but my computer didnted reconize it, so i went into the recovery mode and i Cleaned it up then i formatted it than I Reloaded the firmware, and rebooted. Then on startup it said firmware problem? so i tried to update the firmware but i got this error saying please connect your player, or something like that how can i get it so it connnects?

gerdes wrote:
whats an ac charger? LOL
An external charger that plugs into the wall.

Creative Zen Micro won't turn

Creative Zen Micro -
When I plug the usb into a computer, it has the charge icon in the top right corner of the screen. If I attemp to turn it on, while plugged in, the creative sceen come on, and then dissapears. When it is not plugged into the computer, I get no repsponse what so ever. I haven't attmpted to reset it. Any ideas? Thanks for your time.

Try starting the player into Recovery Mode, see if that works:
<EM>Ensure that the Zen Micro is turned off.</EM>
<EM>Remove the battery.</EM>
<EM>Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the rescue mode appears. </EM>
<EM>The following options will be displayed:</EM>
<EM>) Clean Up (Performs a disk scan on the players harddisk)</EM>
<EM>2) Format All (Formats the players harddisk - Note: all contents will be lost)</EM>
<EM>3) Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Zen Micro) Caution: Do not select this option until a firmware update has been downloaded onto the PC</EM>
<EM>4) Reboot (Reboots the device).</EM>
If you can get into Recovery Mode, try the Clean Up first.
Cat

Creative Zen Micro - Is it Worth

I am looking to get my first MP3 player. I basically have 3 choices - an iRi'ver, an Ipod Nano -_-, or a Creative Zen Micro (5gb). I am hearing all kinds of problems with freezing and the headphone jack problem. My friend has had his a year and says his is fine. Should I be worried? Is it worth the risk? I am the most unluckiest person out there, solI know somethign will happen the first week.

NO NO NO NO!!!!
I posted this in another thread :
If time is on your side TAKE IT BACK ASAP. Like you, I did plenty of research before putting out the money on an Mp3 player. I was impressed with what I read about the Zen micro so I went ahead and purchased 3. WHAT A MISTAKE!!!! I purchased them in May 2005. I've already sent player back twice for repair - and am awaiting the RMA label to send THE SAME player back again for replacement. Now the other 2 players are starting to act up. One won't hold a charge at all and when it does start it goes to the clean up screen and the other has started freezing up quite a lot. As far as I am concerned this product is a joke. I was patient with customer service, even after I was LIED to. I let them replace the product not once but twice and am actually going to see if I can't cancel the advanced RMA on the third replacement and try and get my money back on all three of the players through the replacement plans I bought on them. If I have to wait until May 2006 for the year manufacturers warranty to be up I'll stick them in a drawer and wait.
The funny (not ha ha funny, but strange funny) thing is that I bought the Zen Micro's because I didn't want to be like everyone else and buy iPods. Now I wish I had. I have a feeling I threw over $600.00 away. Not quite 7 months and almost $700.00 spent- $00.00 a month for nothing but problems - wow what a really bad investment!
If I thought Creative would buck up and do the honorable thing and give me my money back, I probably wouldn't have bothered to register and post here. But I really don't think they give a crap about me or any other poor sucker that fell for their line and bought this junk. Buyer Beware....

Creative Zen Micro and Podcast

I want to subscribe to a series of National Public Radio podcasts on a tool (maybe iTunes but I don't think the Creative Zen Micro works with iTunes) and be able to easily sync these onto my player. I have a Creative Zen Micro about a year old (or more?).
Does anyone subscribe and download podcasts to the Zen Micro that can post a How To? I open the Creative MediaSource Tool and can see the podcasts I want to sync to my mp3 in the "now playing" window but don't know how to get them to upload to the mp3.
Thanks for any help.

I want to subscribe to a series of National Public Radio podcasts on a tool (maybe iTunes but I don't think the Creative Zen Micro works with iTunes) and be able to easily sync these onto my player. I have a Creative Zen Micro about a year old (or more?).
Does anyone subscribe and download podcasts to the Zen Micro that can post a How To? I open the Creative MediaSource Tool and can see the podcasts I want to sync to my mp3 in the "now playing" window but don't know how to get them to upload to the mp3.
Thanks for any help.

Creative Zen Micro Software Iss

I've had my Creative Zen Micro for almost a year now, and I installed the software on my computer. But a couple weeks ago, my family bought a new computer. I've lost the cd to install the zen organizer and I was wondering what I could do?
Am I out of luck? Or is there software I can download to get it on the new computer.
You can send comments to [email][email protected]][email protected][/url]
Thanks so much.
*popsicle*

Go to Support-> Downloads, and in the list, select your player (MP3 Players, Zen, Zen Micro). Click on Next, then click on Go. Then download these files, and install them in this order:
<TABLE id=Table2 cellSpacing=0 cellPadding=0 width="00%" bgColor=#eeeeee border=0>
<TBODY>
<TR vAlign=top>
<TD vAlign=top align=right><FONT color=#330099 size=>. </TD>
<TD height=5><FONT color=blue>Creative Zen and Jukebox Driver Upgrade version .30.03 (<FONT color=#222222 size=><B>.3 MB</B>) </TD></TR></TBODY></TABLE>
<TABLE id=Table2 cellSpacing=0 cellPadding=0 width="00%" bgColor=#eeeeee border=0>
<TBODY>
<TR vAlign=top>
<TD vAlign=top align=right><FONT color=#330099 size=>5. </TD>
<TD height=5><FONT color=blue>Creative MediaSource Player/Organizer 3.30.2 (<FONT color=#222222 size=><B>52.2 MB</B>) </TD></TR></TBODY></TABLE>
<TABLE id=Table2 cellSpacing=0 cellPadding=0 width="00%" bgColor=#eeeeee border=0>
<TBODY>
<TR vAlign=top>
<TD vAlign=top align=right><FONT color=#330099 size=>3. </TD>
<TD height=5><FONT color=blue>Creative Zen and NOMAD Jukebox plugin 2.00.20 for Creative MediaSource (<FONT color=#222222 size=><B>9.72 MB</B>) </TD></TR></TBODY></TABLE>
Cat
Message Edited by Catherina-CL on 09-2-2006 0:24 AM

Creative ZEN Micro Lock

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