Creative Zen Micro MP3 - BIGGEST piece of junk I ever bough

I bought a Zen Micro MP3 player about a year and a half ago. For the last few months I was having trouble with the headphone jack. It became loose on the circuit board that it's attached to. All I need is a new circuit board and the unit will work fine.
I contacted the company and they told me that they dont sell parts to the public. Then they told me to call their "Creative Tutor" telephone number in order to diagnose the problem and also to be able to get an estimate and to be able to send it in for servicing. In other words, it has to cost you $2.99 to get an estimate of the cost to repair the unit and also pay that in order to be able to send the unit in for servicing.
At this point, with all the problems that they are having with the headphone jack in this unit, dont you think they, (the company and their tech support center) would know what the problem is ? Also, why should we have to pay a service charge in order to be able to send the unit back for servicing ? This is ridiculous !!!!!! :angry:
Unless the company want to acknowledge the fact that their units are defecti've and make some sort of decent arrangement with the consumers that purchased them, I will NEVER buy another one of their products and suggest the same to all my friends and business associates.
The purchase of this MP3 player is the biggest waste of money that I ever had. I paid over $200 for it and the unit it totally worthless at this point. Thank you Creative for being there for us !!!!!
Robertg34

I have EXACTLY the same problem. In fact I posted it just 2 days ago under the thread "I will never buy Creative again" and they removed my post after 24 hours. Guess they don't like critizism. The guy actually blamed the user for not following their recomended procedure of only using and armband or a beltclip and that it was the customers fault for putting it their "pocket". Nice to alienate your customer base. The service tech told me that the manual tells you this, which is BS because the company supplies a NECKSTRAP for the love of...so if the headphone jack is so weak it can't be used outside an armband of a beltclip why supply a neckstrap?!
When all was said and done it would cost a MINIMUM of 00 bucks to fix it and closer to 25 with the stupid 2.99 cost to diagnose....great deal for a 89.00 player. This is the worse customer service ploy I've ever heard. Even if the thing is out of warrenty, I've had it about a year, at least fix it for a reasonable price since it is a well documented problem. A problem the tech denied.
I work for a large Hollwood company that gave out Ipods as Christmas gifts last year to our clients. The company gave out close to 500. I was going to recommend the Creatives for next year but guess how likely that is?

Similar Messages

Creative Zen Micro AND using M

Hi,
I'm a pc user at home and I am considering purchasing a Creative Zen Micro mp3 player.
I was wondering, am I able to put data files onto the mp3 player, then access them at Uni'versity where I use a Mac computer. I heard this was a Windows only product.
I want to easily plug in the USB cable to the Mac computers at Uni then access them easily without having to install any extra software so its able to read it (i.e. Plug N Play)
Thanks

thanks for the info,
BUT
what i really wanna know for 00% sure is that I can plug in my Creative Zen Micro mp3 player into a Mac WITHOUT installing ANY software and that the Mac will read the device for Data NOT music, since I only need the mac to read it so I can transfer data files from home to uni'versity
plz let me know, thanks!

Problem with Creative Zen Micro software detecting certain C

Hi,
I hope someone can help me. I recently purchased a Creative Zen Micro MP3 player. So far, I have very few complaints, apart from the fact that while travelling on the bus, it won't seem to detect any radio stations.
The problem re: the software though is that it will only detect the last track on three of my CD's. None of these CD's are damaged in any way, but all are from the same record label. Anyway, I was wondering if anybody had any tips on how I might be able to transfer these albums onto my player?
Thanks a lot.

My zen micro problem:
Brief Problem description :.When I put a battery in the Zen micro, it automaticly turn on andshow "hardware problem" and freezed.2. If I connect to power adapter, i it automaticly turn on and show"hardware problem" and freezed.3. If I connect to my computer via usb cable, my computer can not findthe player and the player do not turn on even I switch on. As long asI put the battery in it, it automaticly turn on and show "hardwareproblem" and freezed. My computer still can not find it. I'm sure thecomputer and usb cable is working because all of my other device isworking ( include mouse, keyboard, logitech web camera, canon digitalcamera, samsung 52MB mp3). I try to take off all of theother usb equipements and the zen micro still not work. I can not rewrite the firmware because the zen micro freezed at"hardware problem" and my computer can not find it.
Help!!!!!!

Creative ZEN Micro Mo

Does anyone know of any websites which have installable mods for the Creative ZEN Micro MP3 player? (as in modifications and tweaks to the system) I have already tried Google, and a lot of other search engines, but to no avail. Someone please help me out.
Another thing: If my MP3 player crashes because of one of the mods, is there a way I can completely restore the player from scratch?
Thanks a lot for your help.

Really hate to bump my own thread.. but.. anyone have any ideas what to do?

Creative zen micro error message ?

Hello,
i have got a creative zen micro mp3 player but he is now giving me an error message like this:
"select music to be riproduced from library music"?
and also it does not display anymore song name and its artist during song playing.
Can anyone explain me why does it happen ? How do I solve it ? (i want song details back on? my player and i want that message disappear)
Last week my mp3 player falled down.
Thanks a lot, bye.

&Have you tried to clean up or re-format your player?
. Ensure that the ZEN Micro is turned off.
2. Remove the battery.
3. Move and hold the Power button to the Power On position and re-insert the battery to the ZEN Micro.
4. Hold the Power button until the Rescue mode appears.
5. Choose clean up or format all and reboot

Creative Zen Micro Not compatible with Windows Vi

My daughter has a Creative Zen Micro MP3 player, no video feature, just the the music player. She recently got a new computer that runs Windows Vista. She tried to install the program on her new computer, and it said the software was not compatible with Windows Vista. Does that mean I need to get new software from Creative Zen? to use the program on The computer running?Windows Vista? Any help would be appreciated..

The software that came on the original CD is not supported on vista.
The Zen Micro will work nati'vely with Vista if it contains the latest firmware version. If the Zen Micro isn't being recognized by Vista then you will need to use an older system (windows xp) to upgrade the firmware on the Zen Micro. Once Vista recognizes the Zen Micro you should be able to download Vista compatable versions of the software for the device from the creative website.

Are zen micro mp3s compatible from any downloading prog

Are creative zen micros mp3 players compatible with music from any downloading program.
p.s what do you think is nicer the black zen micro or the sli'ver i can't make my mind up.

. Most pay per song programs are DRM WMA. Which is compatibal with the zen micro (May be with others im not sure because i only have the zen micro). If you download music then you will get it (most likely) in Mp3 form which also works with The zen micro. However itunes uses ACC which is not compatibel but im sure you can convert the music into normal mp3 (not sure how). So chances are your music will work with the zen micro (unless u use OGG vorbis or something weird like that)
2. I have a silver Zen Micro--Looks more professional and cool.

Mp3 Player not detected in Vista ,I need drivers for Creative Zen Micro in Windows Vista 32-b

Hi ,?Im trying to install my Creative Zen Micro in windows Vista , But A Compatibility Problem appear and i can't install it .Windows Show me that a new hardware is found? and what i have to do , i Install it with the CD , but The installation can't be successful and a message saying me i have to contact Creative Support for the dirvers appear and the installation can't be completed. I've tryied to contact creative suport , but they don't find solution . I've searched the drivers but they wasn't found in creative site web . If anybody Have a solution for install my zen micro or can help me , please ... I have to buy another Mp3 Player ? This have a solution ?Thanks ,i hope that you can help me. Regards

I updated my Firmware as stated by Creative Labs support team. I downloaded on my son's PC which has Window's XP Pro edition. Again, on his PC there is no problem with recognition of the device and/or player. However, when I plug my player into my PC which has Vista, the device manager has a "!" next to ZEN Micro Photo. So my PC "See's" the player. However, when you right click and then go to "Properties" it states that "The drivers for this device are not installed (code 28)" Then it states to "reinstall the drivers" But when I tried to install or reinstall the "Driver" using the install wizard, I get an error message... "An error occurred during the installation of the device" and " A service installation section in this INF is invalid" Then a pop bubble appears and says "Found new hardware" You may have a problem with your device. It may not be working properly" So what do I do at this point. The only way for me currently to download music is to use my son's PC. At least I have another option... I feel sorry for the rest of you. When will creative wake up and smell the Vista!!

Creative Zen Micro - Is it Worth

I am looking to get my first MP3 player. I basically have 3 choices - an iRi'ver, an Ipod Nano -_-, or a Creative Zen Micro (5gb). I am hearing all kinds of problems with freezing and the headphone jack problem. My friend has had his a year and says his is fine. Should I be worried? Is it worth the risk? I am the most unluckiest person out there, solI know somethign will happen the first week.

NO NO NO NO!!!!
I posted this in another thread :
If time is on your side TAKE IT BACK ASAP. Like you, I did plenty of research before putting out the money on an Mp3 player. I was impressed with what I read about the Zen micro so I went ahead and purchased 3. WHAT A MISTAKE!!!! I purchased them in May 2005. I've already sent player back twice for repair - and am awaiting the RMA label to send THE SAME player back again for replacement. Now the other 2 players are starting to act up. One won't hold a charge at all and when it does start it goes to the clean up screen and the other has started freezing up quite a lot. As far as I am concerned this product is a joke. I was patient with customer service, even after I was LIED to. I let them replace the product not once but twice and am actually going to see if I can't cancel the advanced RMA on the third replacement and try and get my money back on all three of the players through the replacement plans I bought on them. If I have to wait until May 2006 for the year manufacturers warranty to be up I'll stick them in a drawer and wait.
The funny (not ha ha funny, but strange funny) thing is that I bought the Zen Micro's because I didn't want to be like everyone else and buy iPods. Now I wish I had. I have a feeling I threw over $600.00 away. Not quite 7 months and almost $700.00 spent- $00.00 a month for nothing but problems - wow what a really bad investment!
If I thought Creative would buck up and do the honorable thing and give me my money back, I probably wouldn't have bothered to register and post here. But I really don't think they give a crap about me or any other poor sucker that fell for their line and bought this junk. Buyer Beware....

From ipod or itunes to creative zen micro f

dear friends
i have bought a new creative zen micro photo mp3 player.
until i used a ipod mini with the software itunes.
now i want to pose the following queation
is it possible, to get all the mp3's, which i have in my itunes library, to my new zen micro mp3-player?

. If you have ripped the songs yourself in AAC-format: get the LAME-plugin for iTunes and rerip the music files in 92 or 256 MP3. Then you can just drag and drop the files from your iTunes Music-folder on to your player (if you have the new firmware installed?). Throw away your AAc-music files - you no longer need them.
2. If you bought music in the iTunes Music Store: you create (maximum) 80 minutes long playlists and then burn them on to CD-Rs. Rip the CDs and proceed as above.
3. If you acquired the music files in an - let?s blurt it out - illegal way, either do the right thing and throw the music files away right away, or buy the CDs and throw the illegal files, when you have ripped the CD in question. Then proceed as . above.
Creatives answer to iTunes is MediaSource, a mediocre piece of software to beware of. Either buy Red Hats excellent sofware, or use the drag-and-drop method. Or use WinAMP with the Zen Plugin (there still is one, right?).

Is the Creative zen micro a good bye or a bad

I heard alot of horror stories about creative zen micros freezing and the headphone jacks are not working so I want ask your opinion is the creative zen micro a good bye or a cheap urelieable mp3 player. I love the design and the colors and the extra features but is the player relieable or nice to look at but really senseti've. If buying the creative zen is going to be this big investment then maybe i should get an ipod its just the ipod seems so less in comparison.Please reply so that i might have a greater understanding on what to buy.

I agree with Kerndrone. People come here mostly to look for solutions to their problems. This constitutes a lot to the negati've talk. Also,how many would purposely come into a forum just to praise a player?
ipods aren't great either. I feel that they are just an overpriced piece of gadget with very few features - whatever the zen has, the ipods doesn't (i.e. FM radio/recorder,voice recorder, simple organiser) .On the other hand, whatever the ipod has, the zen also has (with the exception of games, which i think is dumb. An audio player, as its name suggests, it for the purpose of AUDIO, some SIMPLE games? it's so dumb, i'll rather play my mobile phone's, which has color, and nicer to view.)
Further, the Zen comes with much more accessories than the ipods - velvet pouch, craddle + stand + belt clip + charger + USB cable + earphones. ipods don't come with chargers, i think. The charger is pretty expensi've S$69, and the earphones cost S$49 if bought separately.
-=GlenZEN=-

Creative Zen Micro - No Scr

** NOTE ** This is the message I sent to Creative support. But I would like help from everyone here, too. **
Last night I had been charging my computer, and
shut off my computer with my Creative Zen Micro
still plugged in. At that point, everything that
was on the screen became frozen onto the screen.
I turned in on, then turned it off, and
everything disappeared. I thought it was fine.
But earlier today at school, while listening to
my MP3 player, I went to change the song and
noticed that a bunch of jibberish was being
displayed. At that point, I had proceeded to
turn off/on my MP3 player again.
When the random assortment of letters, numbers,
and lines hadn't ceased to disappear, I
immediately turned off my MP3, took the battery
out, and placed it back in. At which point, I
turned on my MP3 player to discover... nothing
is being displayed on the screen anymore. I took
the battery out again, put it back in, turned it
on, and still nothing.
I am now at home and have backed up everything
that was on my MP3 player. I attempted a
reformat via the troubleshooter, (take battery
out, hold power button on, put battery in,
continue to hold power button, etc...) but
nothing is being displayed. Thus, I cannot
perform a complete reformat, cannot restart, or
do anything with it at all.
The screen remains entirely blank, even if music
is playing. You can press pause and it pauses,
or press the [next song] button and change songs,
but nothing is displayed on the screen.
I had acquired my Creative Zen Micro on Boxing
Day of 2005 (December 26, 2005), and have only
had minor problems such as it freezing
occasionally. I currently have a 2 year warranty
that I purchased along with the MP3 player in
question. Any help would be appreciated.

Bump. Sorry, but I would like a response. I have checked other threads about this issue, and to me it sounds like it is a hardware malfunction and I HAVE to send my Zen Micro back to Creative.
Update: My MP3 player has been sitting, off, for about 5 hours. I turned it on and there was a single blue line running across the bottom of the screen. At this point, I began to reset it again. Good news, the screen appeared! I told it to reboot, and now everything is working A-OK. But I DEFINITELY will not turn off my computer without unhooking it first. Biggest mistake I made.Message Edited by Rape_of_Faith on 02-04-2006 0:44 AM

Help with my Bran-New Creative Zen Micro Photo. [Questi

<EM>If you don't want to see the backing of my whole story skip to the bold print at the bottom!</EM>I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

Creative Zen Micro 6GB/Problems with Power Switch and Firmw

The power switch on my Zen Micro has died. I can't turn it on or off unless I 'jump start' it from a USB cable and leave it alone to go into idle shutdown. I've had this player just three weeks and this is happened and frankly I'm disgusted. But wait, my story get's worse:
So before sending it back to Creative I thought that I should at least exhaust every possible cure. First on my list? A Firmware upgrade to v2.22.05. I downloaded the program and set about installing the new firmware but halfway through the process it hung and I had to end it prematurely. Now what I had was a ZM that apparently had v2.22.05 but was not being recognised at all by my computer. Media Explorer wasn't picking up on it and neither was WMP although strangely when I connect the device it's there in the Device Manager...
So, check back with the website and it said to download an update for Mediasource and that should solve the problem. Downloaded the patch but then realised that I hadn't installed Mediasource on my computer (can't remember why I didn't though). Went back to the downloads page and downloaded Mediasource. Tried to install it but I can't. The reason? because my computer isn't detecting the ZM and I can't install it until it recognises that it's there.
As a last resort I thought that I would try to use 'Rescue Mode'. Seemed simple enough, remove the battery and hold down the power switch. Then put the battery back in and wait for the rescue screen to come up. Seems easy enough. Oh wait, I don't have a working power switch.
What I do have though, is a small piece of plastic and metal that I can't turn on, can't turn off, can't put any songs on, can't listen to, can't fix and can't be bothered with. I have a ?60 paperweight.
Anyone at all have any idea what I should do? I just want to put it all in a box and send it back to Amazon with a request for a full refund or a threat to take them to the Small Claims Court.

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Creative Zen Micro and Podcast

I want to subscribe to a series of National Public Radio podcasts on a tool (maybe iTunes but I don't think the Creative Zen Micro works with iTunes) and be able to easily sync these onto my player. I have a Creative Zen Micro about a year old (or more?).
Does anyone subscribe and download podcasts to the Zen Micro that can post a How To? I open the Creative MediaSource Tool and can see the podcasts I want to sync to my mp3 in the "now playing" window but don't know how to get them to upload to the mp3.
Thanks for any help.

I want to subscribe to a series of National Public Radio podcasts on a tool (maybe iTunes but I don't think the Creative Zen Micro works with iTunes) and be able to easily sync these onto my player. I have a Creative Zen Micro about a year old (or more?).
Does anyone subscribe and download podcasts to the Zen Micro that can post a How To? I open the Creative MediaSource Tool and can see the podcasts I want to sync to my mp3 in the "now playing" window but don't know how to get them to upload to the mp3.
Thanks for any help.

Creative Zen Micro MP3 - BIGGEST piece of junk I ever bough

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