Creative Zen Micro - Need Help - Ba

i was given a going away party a couple of days ago and i recieved a zen micro without any cables or power adapter etc. I've spent all of today finding software and downloading it but everytime i put it into my pc though usb it says i cant get firmware or any of the software because noportable device can be foundwhenever i turn on my mp3 player the creative symbol comes up and then it jsut seems to freeze.....if i push and hold the power button after i have turned it on i can get into some sort of recovery thing but whenever i choose any of the options it freezes then too......what do i do ?

it sounds like youve been given a faulty player. have a search in the forum for it freezing at start up as this is quite a common problem, but to be honest i think your stuck, if none of the rescue mode functions work then theres not much you can do and you cant get creative to do it as its not in warrenty and u dont have proof of purchse, im guessing. thus you could try and get them to fix it, for a fee probably $80 or something like that.but e-mail customer suport and see what they recoment about returing it, if you explain your situation.

Similar Messages

Zen micro NEED HELP

Hi everybody
I want your help about a serious problem that i have with my creative zen micro.Before 3 days i bought one. The most important reason i got it was,so i can transfer files from a netcafe i go.i don't have a good connection so i thought the 8 mbit of netcafe would save me. I got zen micro...i went home i plug the usb at my pc and everything was ok.the win xp found and install the device.the day after i went to netcafe to test it and nothing....i tried at 5 different pc's but the same problem..the usb found a device but don't recognize it....and don't install muvo..the only thing i get is something about o malfunction at the usb...the usb is not damaged!!they work...the pc has win xp.i don't know what to do...the software is locked at the netcafe,you cant install any program,so i cant install any driver to found zen.PLZ i desperatly need you HELP ,what i can do to make it work?is there any solution?anyone had a same problem?
thanx everyone in advance and plz excuse any mistakes sta my english
Akis Fotis
GreeceMessage Edited by perlepes on 02-3-2005 2:4 AM

Hi again
i know that the problem is at the usb ports of the netcafe pc's, but what kind of problem?
when i plug my explorer 2 mouse at the usb 2.0 it works..and my headphones too...only the zen micro doesn't works...anyone else know something about it's
thanx again for any answer
Akis Fotis
Greece

Creative zen micro please help me

ok heres the story. st time on my creative zen micro it said firmware problem...thanks to you guys and your help I got it fixed. now it says firmproblem again but when its says that it goes stright to recovery mode and when i connect it the firmware app does not reconize it and says please connect your player. I contacted creative but they said you neeed a recipt and if it said to KEEP RECIPT in big letter on the manual i would have kept it but that was about 9 months ago and they said they can't help. did i just waist $200 for nothing?
this is the 3rd time i posted bout this
NOW WHAT DO I DO? please please please help...
ps sorry for the bad grammer and spelling

I just received the same problem,how do I fix it's

My Creative Zen Micro Needs H

Ok so heres my story, I bought this Black Creative Zen Micro about years ago, Its always worked great for me and never had a problem, then about 2 weeks ago, I wanted to put some somgs on it and when i plugged it into the computer nothing happened? The creative zen was charging but my computer didnted reconize it, so i went into the recovery mode and i Cleaned it up then i formatted it than I Reloaded the firmware, and rebooted. Then on startup it said firmware problem? so i tried to update the firmware but i got this error saying please connect your player, or something like that how can i get it so it connnects?

gerdes wrote:
whats an ac charger? LOL
An external charger that plugs into the wall.

Having big problems with Creative Zen Micro Photo!! I need much urgent help!

Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Creative Zen Micro (Startup Failure) Need URGENT he

Hi, i was on holiday in Singapore about 2 weeks ago, and i bought myself a Creative Zen Micro from one of the local sho
ps.
It worked fine, music played brilliantly, i was happy. However, today when i turned it on, it would display the 'CREATIVE COPYRIGHT' Screen, then followed by 'CREATIVE' in large letters across the screen. It would then freeze on this screen, and the off/on button would soon become useless, which meant that i could either leave it on and kill the battery, or take it out.
When i took the battery out and in again, it would repeat with the 'CREATIVE' sign. Following the 'recovery' methods, i managed to load the screen with all the different options such as clean-up, etc etc. However, when i load any of them up, it would freeze once again and i would end up taking the battery out again.
I have tried the reset button with a pin but that doesnt do anything. I have a spare battery that does exactly the same too. My computer doesnt detect the Zen btw.
I have important documents and almost my lifetime's supply of music that took me almost weeks to rip and store into that Zen. Now that its basically dead, and i bought it in Singapore, i have basically no warranty, i feel as if i have been throwing cases of money into the toilet. I need urgent help, if theres any other ways of restoring access to my Zen.
Check the reviews on a respectable site like amazon.com: http://www.amazon.co.uk/Creative-Zen-Micro-6GB-Player/dp/B000AMR76S
After browsing around forums over the internet, I have found many other people complaining about this, which makes it a MAJOR flaw in the Creative Zens. Screw petty chargers and plugs, get the software right.

The problem you have is very simple, yet complicated to be solved. Your zen's hard dri've is dead. Most of the people who own a zen don't know it has a hard dri've inside. Some mp3 players have flash memory. Chances are that you've dropped your mp3 player. Zen's hard dri'ves are very sensiti've and must not be moved around too much. The way to go in this case is to replace the hard dri've. It is actually a micro hard dri've what you need. Seagate ST 5GB MicroDri've CF Type II. Once you have a new Hd installed you can format it using the zen's menu (remove the battery, hold the power button, place the battery in and wait untill you see the menu) This requires some experience formatting HD's and installing firmware. There is another option. You can buy a Patriot 4Gb Compact Flash Card, and follow what I've described above. The good thing about this is that your zen will take more vibration than the original. The bad one is tha those range from $70 - 99. I hope this hel
ps.

Help with my Bran-New Creative Zen Micro Photo. [Questi

<EM>If you don't want to see the backing of my whole story skip to the bold print at the bottom!</EM>I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

Mp3 Player not detected in Vista ,I need drivers for Creative Zen Micro in Windows Vista 32-b

Hi ,?Im trying to install my Creative Zen Micro in windows Vista , But A Compatibility Problem appear and i can't install it .Windows Show me that a new hardware is found? and what i have to do , i Install it with the CD , but The installation can't be successful and a message saying me i have to contact Creative Support for the dirvers appear and the installation can't be completed. I've tryied to contact creative suport , but they don't find solution . I've searched the drivers but they wasn't found in creative site web . If anybody Have a solution for install my zen micro or can help me , please ... I have to buy another Mp3 Player ? This have a solution ?Thanks ,i hope that you can help me. Regards

I updated my Firmware as stated by Creative Labs support team. I downloaded on my son's PC which has Window's XP Pro edition. Again, on his PC there is no problem with recognition of the device and/or player. However, when I plug my player into my PC which has Vista, the device manager has a "!" next to ZEN Micro Photo. So my PC "See's" the player. However, when you right click and then go to "Properties" it states that "The drivers for this device are not installed (code 28)" Then it states to "reinstall the drivers" But when I tried to install or reinstall the "Driver" using the install wizard, I get an error message... "An error occurred during the installation of the device" and " A service installation section in this INF is invalid" Then a pop bubble appears and says "Found new hardware" You may have a problem with your device. It may not be working properly" So what do I do at this point. The only way for me currently to download music is to use my son's PC. At least I have another option... I feel sorry for the rest of you. When will creative wake up and smell the Vista!!

Major audio problems with Creative Zen Micro 6Gb... need h

I have had this device for about a year and a half. about a month or 2 ago, there has been problems with the headphone jack. If the base of the headphone cord (all 20 of them i tested) moved, the audio will either go mono-tone, or play a signle layer of the audio file, or no audio at all. although when applying pressure to it, it will play well. I do NOT want to not go hands free just to enjoy my music, so please help me out!
-Bash

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

CREATIVE ZEN MICRO and WINDOWS VI

I hope this question has not been repeated.
I have a Creative Zen Micro and have attempted to install it on my current computer that uses Windows Vista 32-bit. However, it was unable to install or find the driver necessary.
I've already looked at the 'driver release plans'?for this product and there is only a page regarding 'Nati've Support', which says 'The MP3 products ZEN Micro, ... require the latest firmware to ensure Nati've Support in Window Vista'.
I've searched for firmware for the Zen Micro on a Windows Vista 32-bit in English, and found nothing.
How can I make this product work with my Windows Vista 32-bit computer ?
Thank you !!!

Robby & Lizzy
First of all for a little background information, the problem lies in a problem between Creative's firmware installation program and Windows Media Player . WMP is standard in Windows Vista. As a matter of historical information, Creative has not developed any drivers for Windows Vista, therein the rub; Windows Vista does support the Microsoft PlaysForSure initiati've, and many of the older players like the Micro series does have PlaysForSure firmware available to enable the player to be used in Windows Vista.
Now for an outline of the necessary ste
ps.
Back up all of the content on your Micro. The firmware that you will install includes a disk format that will erase all of the content and change the way that the disk dri've on the Micro is formatted.
You'll need to find a Windows XP system that does not have Windows Media Player installed. You or the owner of the system should also be knowledgeable in the use of Windows XP System Restore feature so that you can return the system to it's previous state after you are finished with it.
Create a Restore Point on the XP system. Download and install the drivers for your Zen Micro to the XP system. This will enable the player to be recognized by the computer.
Download the PlaysForSure driver for the Micro, V2.2.02, to the desktop of the XP system.
Connect the player to the system with a USB cable and execute the program.
When the firmware installation has completed, the player will reboot. You may disconnect the player. After you have confimed that the firmware revision is correct on the Micro, do a System Restore to put that system back in the condition that you found it.
Connect the Micro to your Vista system and it should recognize the player and install the nati've Windows PlaysForSure driver and pair it with your Micro.
RobbyBobson wrote:
Would it be possible for someone to post a step by step guide that helps me understand what exactly I have to do to get my Zen working. Help would be much appreciated.

Creative Zen Micro dont work!

hello,
I have for some month the Creative Zen Micro and I enjoyed it.
But a week ago, suddenly its stop working, its showing "CREATIVE" and sometimes I successed to enter a RECOVER MODE, I choosed every option from the menu and its didn't recoverd.
WHAT TO DO?!?!:manmad:

Popo,
If none of the options in Recovery Mode help, then it's likely there's a problem with the player. If you can get it to be recognised on the PC, try loading a firmware update onto it. Otherwise I would recommend you contact Customer Support, as you may need to get the player replaced.
Cat

Creative Zen Micro 4GB isn't recognized on my PC

Hello,
I bought a Creative Zen Micro 4GB?couple of years ago (3-4 years ago) and lost it year ago. I found it now and wanted to start using it but I have a problem. I bought a new laptop which is Vista and my pc doesn't recognize the player when I plug it in. It recognizes it and the bubble comes up at the tray, but it doesnt recognize it and says it can't find the driver and that I need to install the driver. However, since my pc can't recognize it, I can't install a driver or do anything with it since it isn't recognized by my pc. I read lots of posts and solutions to them, but none of them help my problem. In the device manager, it is apperead with a yellow explanation mark but I can't reinstall the driver. I also tried the cleanup and reboot but that also didn't work. Can anyone help me? (I also tried this on my old pc which has XP but it had the same problem.) My Pc is Windows Vist 32-Bit Operating System and Service Pack . By the way, when i plug in my zen micro, the window comes saying 'found new hardware' and I am suposed to locate a place for the dri've and it says i should insert the disc that came with it. However, when i insert it nothing happens and in the end it says it failed. I really need urgent help. Thank you in advance already.

Re: Creative Zen Micro 4GB isn't recognized on my PC7Hello Efe,
Welcome to Creative forums!
You may want to check out this threads for resolution on your issue:
CREATIVE ZEN MICRO and WINDOWS VISTA
Zen Micro and Windows Vista
Windows Vista / Zen Micro

Creative Zen Micro... What could it

Hello,
When I tried to update my creative zen micro to the firmware version 2.2, the program froze, and I was forced to close it while the screen was stuck at "Player rebooting... please wait...". Now, when I hook my player to my computer, my computer recognizes it as a portable device under Device Manager named "Creative Zen Micro" and it is recognized in My Computer. When I right click and hit properties on the icon in My Computer it says Firmware Version: 2.2. But when I double click it says it only has a 20 MB space when this player is 5 GB. When I turn my Zen Micro on, the player quickly flashes to "Firmware Problem" before proceeding to the Recovery Mode Screen. Now, each selection in the Recovery Mode works. But, where I'm stuck is when I go into the (latest) version of the Zen Micro explorer, it tells me to connect my device. Also, when I try to downgrade my firmware or run any Creative software that requires the device to be detected, it can't detect it. This is quite odd, considering windows detects it under Portable Devices just fine.
-I reinstalled all the original software, still no go
-I reinstalled the original software and upgraded to the latest manually, still no go
-I reinstalled all my USB port drivers, still no go
-I cleaned and formatted the player under Recovery Mode, still no go
All I need to do is downgrade my firmware to a non Plays-for-Sure (since it is the version of installation that failed). But, I just can't get the Creative programs to detect my player.
Any help would be GREATLY appreciated.
Thanks in advance,
Jason

Alas!
I got it to work!
Here's how I fixed it ( in case anyone else has this problem )
-I connected the player to another computer in the house.
DO NOT connect the player to a front of the case USB port because the computer had trouble using the player in that port, connect it DIRECTLY to the motherboard in the back of your computer.
-I installed the software.
Note: The computer did NOT have a previous version of the software installed at all, ever.
My laptop and desktop could not recognize my player properly, but they DID have the player installed previously on both of them. (But it also could be because they both have Creative Sound Card software installed, you never know)
-Zen explorer did NOT detect my player, so I ran the firmware update ( in my case downgrade to . ) installation and VOILAH! It detected my player fine and downgraded it successfully.

Creative Zen Micro: Error copying m

Hi,
My Creative Zen Micro is just a day old and after transferring 20 MP3s it says error on every following track i want to transfer.
The first 20 Songs were copied but then I cant transfer any more, no matter which one i choose.
can anybody help me with this problem?

Can you try a disk cleanup on the player. To run a Disk Cleanup you need to access the Rescue Mode on the Zen Micro. To access the Rescue Mode: remove the battery, hold the power switch to the "on" position and KEEP IT HELD TO "ON" while reinserting the battery. Choose Disk Cleanup from the menu. Note: Disk cleanup should not remove your tracks. It searches through the disk for files and rebuilds the index, and can be useful for correcting any strange behaviour.
Failing that, what firmware version are you using, and what software to copy?

Creative Zen Micro Quest

I have a white 5 gig Zen Micro and i love it but...............can someone please tell me how you synch up with Microsoft Outlook.... so that i can use the calender, contacts, and to-do-list features...........also, i've tried going throught the zen micro media explorer but it always tells me the device is connected, although it is, why does this happen and does it have anything to do with me using the latest firmaware (Creative Zen Micro *PlaysForSure/MTP Firmware 2.00.2 )...........help is appreciated.
Thank you.

big_d5,
If you had update the MTP firmware for the player, you will also need to update the Zen Micro Media Explorer to support the MTP version. Go to the driver page and look for this Zen Micro Media Explorer .00. for Creative Zen Micro (Software Update Package for Zen Micro Players with *PlaysForSure/MTP Firmware).
Jason

Creative Zen Micro - Need Help - Ba

Similar Messages

Maybe you are looking for