Creative Zen Micro Photo is Freezing in Recovery M

My Creative Zen Micro Photo was freezing at the Creative logo so I tried what the site told me too which was trying to "clean up" or "format all" in recovery mode but it freezes when I try to do either of those actions. Please help me.Message Edited by moody5665 on 03-7-200703:36 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

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  • Creative Zen Micro Photo Problem (Detecti

    BEFORE I CONTINUE, REFERRING TO THE KNOWLEDGE BASE DOES NOT WORK FOR ME, I TRIED THE STEPS BUT THEY SIMPLY DON'T WORK.
    HERE IS THE PROBLEM:
    YESTERDAY, I RECEIVED MY ZEN MICRO PHOTO BLACK 8GB in the mail, and was able to get the charging started through my computer after installing the required software (mediasource, media player, wmp 9.5 codec, etc). Before I started the charging, I connected my player's USB cable to the back of my pc. Windows XP w/SP2 prompts that it 'found new hardware.' I go ahead and check in my computer if the player would be able to be accessed. I also confirmed with Creative's mediasource software, and it claims that 'no player was detected.' I did the same in windows media player 0, and says that no hardware was detected. I confirmed to make sure that the USB cable was properly connected, and it was. I tried all the ports and tried other devices through them, and they were able to be successfully detected and used, (i.e; web cam). I don't understand why my creative zen micro photo would not be detected by the software included. Windows is requiring me to install some sought of driver for the player, but I already installed all the required utilities and codecs. I believe it is charging and is detected by windows but not as a removable storage, etc, just 'FOUND NEW HARDWARE', and then no drivers found even through the CD creative provided me. I am also fearing that the battery is taking a long time to charge. This morning I saw that the player was on, but was still charging(I assume). I decided to charge while the player was turned off. Hopefully, now it will be fully charged while the player remains off. I will check when I get home. In the mean time, would some one please assist and respond to me for resolving this situation ASAP for the detection of the player. Thank you very much, Arjun (please do not further me to the knowledge base site as I have already tried all the steps, and no improvement what so what in successfully operating this player. Thank you. Just to add on, I also attempted for a firmware update, and the utility said it was not able to detect the player either, so I wasn't able to even complete a firmware update. Please assist me, URGENT. Thank you.

    I sadly am very unhappy with the ZEN Microphoto 8. I was planning on leaving on a trip in the morning and found that suddenly my laptop no longer will recognize my device. I hasve been using the device for several months now with no problems at all, unitl this afternoon. It went into recovery mode and no matter what I tried I could not get it out.
    I was finally able to unlock the unit by connecting the unit to my desktop. I was then able to install the firmware update. But now the unit will not work on my laptop at all. All of my media is on my laptop. I have tried several cables to no avail. I am sure that someone is going to mention the suggestion that the device not be used on a laptop, however I find it frustrating that after so much time the unit suddenly does not operate. I tried all of the suggestions in the support section. And it seems truly sad that this might just be due to the cinnection to athe laptop, considering the number of people that now use these as their primary PCs.
    If any suggestions can be provided as to the cause of this problem I would love to get it fixed.
    Eric

  • Help with my Bran-New Creative Zen Micro Photo. [Questi

    <EM>If you don't want to see the backing of my whole story skip to the bold print at the bottom!</EM>I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
    My Specifications:
    My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

    Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

  • Having big problems with Creative Zen Micro Photo!! I need much urgent help!

    Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
    I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

    Might try this:? http://forums.creative.com/creativel...mp=true#M95059

  • Creative zen micro photo

    i have a creative zen micro photo 8 gb and every time i plug it into my computer to put songs on it the player jams at the docked screen. i have tryed it on many computers. i try looking for some up dates. i dont have a clue what is wrong with it. has anybody had simlar problems?

    I had a zen micro, and i have a zen microphoto and a zen sleek photo. dont listen to the box, its dumb .
    the zen microphoto works with any computer i plug it into. if you dont have windows XP then you can get songs onto it with xnjb(for macs at wentnet.com) or use libptp2 (just google it for windows) and DONT INSTALL THE CDs IT COMES WITH. mainley because they wont work on anything but windows xp anyways.
    so feel safe, i was worried too but you can get a microphoto and put any song on it. it doesnt matter were you got the song, as long as its mp3 or wma files. kazaa, napster, itunes, musicmatch, illegal or leagal it dont matter at all. you can put anysong that you can get your hands on, dont worrie.
    if you use a mac, you gotta change your songs into mp3 because itunes uses aac files.
    you can put songs on your zen microphoto, but you cant put photos on easily. even so, i dont put photos on my zen microphoto.
    i just got it because its a beautiful player with 8GB and for the same price as the evil and stupid ipod nano with a crapy 2-4GB storage, let alone the fact that the battery cant be replaced on nanos because they are all-sealed-up.
    feel free to get one nomatter what the box says because i got one on both windows 98 and mac os x and the box is wrong. works fine.

  • Creative Zen Micro Photo 8GB Driver Problem XP USB

    Xp couldnt find driver to install for Creative Zen micro photo 8gb. I have P4 Xp sp2 USB .. It works fine with other.
    But when i connect zen Micro Photo 8GB it says "Unknow device creative zen micro photo" the player doesnt come with any driver.
    can you Please help me?
    Is it something to do with firmware?

    anant wrote:
    Hi ted, can you tell me What is MTP device n wht its connection with WM0?please.. It will be a great help! ?
    MTP is a protocol. For our purposes it means that the driver should be included with WMP0. (...and that is the connection, you get the driver by installing WMP0.)

  • Creative Zen Micro Photo not work with

    Hi,i formatted my hd 2 days ago.
    I loose my cd with creative zen micro photo expoler.
    When i connect my mp3 with usb cable appears an autoplay window of windows Xp that show me what i cand do with my mp3(Transfer Files with Windows media is the only option).
    How I can do to use my mp3 with Creative Organizer?
    Where i can find creative zen micro photo explorer?

    Top of page on Creative banner, click Support-> Downloads-> MP3 Players-> Zen-> Zen MicroPhoto, chose your language and Operating System and select the software that you need.
    Be sure to read and follow the instructions on the Show Details... pop-u
    ps.
    Looks like Zen MicroPhoto Media Explorer isn't posted any more, so Creative MediaSource Player/Organizer 3.30.2 (52.2 MB) would probably be your best bet.
    I have had no luck getting MediaSource 5.x to work with my computers and I've tried very hard.

  • Need help with Zen Micro Photo: It stays in recovery m

    Just recently, my zen micro photo has been staying in recovery mode. I have tried all of the four options available? to me in recovery mode. .) Clean up 2.) Formatt All 3.) Reload Firmware? 4.) Reboot. When I try "Reload Firmware". It doesn't really "reload". All it does is erase the current firmware, which it has done several times. My computer doesn't really realize the player. It doesn't allow me to acess my songs, which have already been deleted. It says the "Player is not connected". At first, I thought I needed to charge. I charged it to maximmum. The battery is "FULL". Also, the firmware update doesn't recognize the player either. Whenever I select the reboot option, my player reboots to recovery mode. This does no good, as I have tried all of the available options in recovery mode, and they have done no good. Your help would be greatly appreciated. Thank you.Message Edited by Damaniscool on 04-2-200707:29 PM

    do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

  • Creative Zen Micro Photo Media Explo

    I've lost the Cd that came with my Zen Micro Photo and i can't seem to find any places where I can download zen micro media explorer.
    I tried the Zen Micro's media explorer but that doesn't work.
    Can anyone help me please?
    Thanks

    Hmmm, are you opening it up after you plug in the Zen?

  • Creative Zen Micro Photo with Windows 2000 Professio

    Well, I purchased a micro photo about 5 days ago and am thrilled with the quality so far but i have old software on my computer due to its age and was wondering what software i need to run in order to transfer songs to my zen. I read the post above with all the drivers and it was just jibberish to me. I have wmp9 and would like to run it through that but my device isnt recognized. What download do i need to have in order for it to recognize my mp3 player?
    Thanks,
    ZachMessage Edited by yamaha4 on 0-0-2006 0:6 PM

    Zach,
    Have you try the legacy driver in this post before with WMP9? Although the Micro Photo player isn't listed in the list, other forum member has posted success with the driver so if you haven't try it yet might as well give it a try.
    Jason

  • Creative Zen Micro Photo keeps freez

    When i turn it on, it turns on normally as if there is nothing wrong with it, until it freezes at the point where it says Creative. Now i have tried taking out the battery, inserting it again then switching it on but still it is frozen. I kept doing this until the sign low battery came up so i thought that might be the case so i connected it to the computer but however it still freezes then. I don't know what else to do, do you think i need to get it fixed or is it beyond repair?I have heard about this Rescue Mode/Recovery Mode should i attempt this?Please help.

    Yes, try the recovery mode. Hold the power switch while you insert the battery into the player. Otherwise, you could email Creative and ask them for help. Good luck!

  • Creative Zen Micro Photo 4GB Prob

    Hi. I had this for about 4 months now. When I installed the driver and the software for my creative..it worked perfectly fine. But then..when I reformated my computer..and now I install my creative software and driver..and it doesnt work. Liek it doesn't want to charge and when ever I click on "Zen MicroPhoto Media Explorer" on my desktop...it says that it is not connected..so I can't do anything.
    And yes I connected it right to the comp..the back built in USb ports.
    help me if you can.

    andriy242 wrote:
    ok..but what if I can't install service pack 2?
    Why couldn't you? If you're having trouble installing SP2, you should get Microsoft to assist you.
    Jason

  • Cannot install Driver for the Creative Zen Micro Photo MP3 Pla

    I was having some issues with my player so I formatted it and tried to reload the firmware. My computer will not download the driver. When I plug it into the USB it bings and then says "new hardware" It bounces back and forth from Creative touch to MTP device. Then when I try and install the driver I get the following Error: "The Specified service does not exist as an installed service"?How do I fix this?

    OK didn't work. Still getting the same error.

  • Creative Zen Micro Photo not tested for use with Windows so cant install it! Please help

    Heya! Basically when installing the software for Microphoto it stops saying that as my device hasn't been tested for use with windows it cant install for fear of corrupting my laptop! Can anyone help me overcome this because i installed it aagges ago and it let me have the option of continuing the installating, but i had 2 uninstall it and upon reinstalling it it does not give me the option to continue. It just cancels the installation. Can someone please help me as this is driving me nuts!! Y is it that technology is continuosly mucking up grrrrr!
    Lucy

    Are you runnning Win XP SP2? If so, this is a standard warning about unsigned drivers, but it should still give you the option to "continue anyway" to complete the installation.
    Also, make sure you have Windows Media Player 0, as this is needed for Windows XP (drivers) to recognize your MicroPhoto.

  • SOLUTION - Zen Micro Photo Stuck in Recovery M

    My Zen Micro Photo got stuck in recovery mode after I followed Creative Labs Technical Support suggestions. They had me do a Clean Up, a Format All a Reload Firmware and a Reboot. After doing this my unit was stuck in Recovery Mode. They then had me load the latest firmware. v .3.0, from a PC connection and I found that it worked fine, but doing the above steps put me back into Recovery Mode hell. So I did some testing.
    I loaded firmware version .20.0 from my PC thinking the problem might be in the firmware version. Doing the steps they had asked me to do caused me to be in Recovery Mode Hell, so again I loaded firmware from my PC.
    This time I went through each item one at a time and rebooted after each. Clean Up/Reboot, Format ALL/Reboot and Reload Firmware/Reboot. They all booted normally except when I did a Reload Firmware.
    Next I loaded firmware v .3.0 to my unit again and did the same test. Again it put me in Recovery Mode Hell after I selected Reload Firmware from the Recovery Mode screen.
    Conclusion DO NOT LOAD FIRMWARE FROM RECOVERY MODE. If you have to load firmware at all, do it from your PC connection. I'm going to copy this into the VERY LONG message I have had with Creative Labs Technical Support over the past 5 days and let them know what I have found. I hope this helps others to fix their Micro Photo.

    I am having a similar problem. I am stuck in recovery mode and my PC won't recognize the MP3 player at all? I have rebooted, cleaned up, formatted, pulled the batt, etc. Finally I pulled the battery for longer than 30 seconds and that seemed to fix the problem. We will see.
    JW
    ECIT: oh ya, I am using a microphoto as well.Message Edited by Jfawkingdub on 06-29-200703:2 PM

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