Creative zen micro please help me

ok heres the story. st time on my creative zen micro it said firmware problem...thanks to you guys and your help I got it fixed. now it says firmproblem again but when its says that it goes stright to recovery mode and when i connect it the firmware app does not reconize it and says please connect your player. I contacted creative but they said you neeed a recipt and if it said to KEEP RECIPT in big letter on the manual i would have kept it but that was about 9 months ago and they said they can't help. did i just waist $200 for nothing?
this is the 3rd time i posted bout this
NOW WHAT DO I DO? please please please help...
ps sorry for the bad grammer and spelling

I just received the same problem,how do I fix it's

Similar Messages

Creative Zen Micro - Please He

I bought a Creative Zen Micro in January 2005 in Singapore. For a while it worked great, but then it just went faulty. Whenever I would try to turn it on it would freeze at the CREATIVE screen. Then after a while, I managed to fix that problem but then when I turned it on every time it would have to re-build the library, and then when it was re-built it went to one of my songs, and no buttons could be pressed, so the song couldn't be changed, or even start/stop, the volume couldn't change - even though no song would play and I definitely couldn't get back to the menu. I have been searching my Zen Micro for the reset button but can't find it. I am in Australia and I was just wondering if these problems could be fixed.

I have the same problem with my zen it freezes at the screen i was wondering how you fixed the problem.

Creative Zen Micro - Need Help - Ba

i was given a going away party a couple of days ago and i recieved a zen micro without any cables or power adapter etc. I've spent all of today finding software and downloading it but everytime i put it into my pc though usb it says i cant get firmware or any of the software because noportable device can be foundwhenever i turn on my mp3 player the creative symbol comes up and then it jsut seems to freeze.....if i push and hold the power button after i have turned it on i can get into some sort of recovery thing but whenever i choose any of the options it freezes then too......what do i do ?

it sounds like youve been given a faulty player. have a search in the forum for it freezing at start up as this is quite a common problem, but to be honest i think your stuck, if none of the rescue mode functions work then theres not much you can do and you cant get creative to do it as its not in warrenty and u dont have proof of purchse, im guessing. thus you could try and get them to fix it, for a fee probably $80 or something like that.but e-mail customer suport and see what they recoment about returing it, if you explain your situation.

Several questions - new to Creative Zen Touch - please help (ripping/accessori

Hi, I just ordered my new Zen Touch 20gb online last night with a set of Sony earbuds (MDR-EX5LP). I'm pretty excited, get it this Friday.
I just had a few questions in advance:
A) Which programs are best for ripping, allow you to adjust the quality of the songs, and won't cause problems when burnt cds are ripped (saw a thread earlier that complained of bad quality when burnt cds were ripped to MP3 that worried me)?
B) What different types of cables/accessories would you recommend for wiring the Creative up to a stereo? On CNet.com and various other sites, they talk about how the Creative sounds great through speakers, and I'm really excited to hook that up, but I don't know A) Which cable to buy that will work well with the Creative/have good sound quality, B) Where to plug it in - headphone jack? (no analog Line Out, right?)
C) Has anyone had any experience with the remote? Is it pretty durable? I'm not going to plop down 50 plus shipping and handling, wait 2-3 weeks for the backorder, only to have it fall to bits in a few weeks.
Thanks SO much! I appreciate any and all help. I'm new to Creative/Mp3 players as a whole, so forgive any ignorance/mistakes.

I have used WMP0 exclusi'vely for ripping CDs. I rip WMAs at 28kbps, though you may want to go up to 92kbps if you can hear the difference (some people recommed ripping a song at both and deciding which is best). I sync all my CDs with WMP0 too, and have had no issues. One thing to caution you is to make sure your ID3 tags are correct before you sync up. What I mean by this is to make sure the album name, track titles, and artist names are to your liking. 90% it is not an issue, but sometimes, the titles have extra characters you may not wish to have. If you have more than one artist listed on a track, only the first one is loaded. So if you have, say: "EmmyLou Harris; Buddy Miller", the track is stored under artist Emmylou Harris only.</LI>
Belkin sells this Dell DJ base that the ZT will fit into (there is another thread on that here). That seems like a nice option. You do go out of your headphone jack. Any chord that has the headphone jack on one end, and stereo RCA (red, white) jacks on the other end will do.</LI>
See other threads about the FM remote. I read some concerns about their durability, but read for yourself and decide.</LI>

Help with my Bran-New Creative Zen Micro Photo. [Questi

<EM>If you don't want to see the backing of my whole story skip to the bold print at the bottom!</EM>I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

Having big problems with Creative Zen Micro Photo!! I need much urgent help!

Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Creative Zen Micro 5GB: Freezing on transfers & during playback (Please He

Ok, Here is a problem I am having.
My Zen is freezing no matter what program i use to place music on it.
The transfer will begin and rarely get or 2 songs on but more often it will reach about 30% on the first song, freeze and remain here till i unplug it and go into recovery mode by taking the battery out.
THINGS I HAVE TRIED:
*Changing the firmware (at least 0 times for each firmware available on this site)
*Formatting & Defragging (Don't even get me started how many times)
*Using different software (WMP0, Creative Sync and Every other one included with Creative Zen Micro Explorer)
*Upgrading software
Now i am a qualified electronic repairer and i have dismantled my zen and a friends (whom dropped it and bought a new one) i have from here changed the hard dri've thinking this may be the source of the problem (yes i am aware the warranty is void now but when i placed the battery in the first time i got it the sticker broke) This has done nothing so i have placed the original HD back in.
I have NO idea what to do now!
I can not afford a new mp3 player, have no warranty YET i do have the ability to repair this by myself.
If anyone has ANY suggestions whatsoever i am willing to try them, of course still sensible.
Please PLEASE PLEASE! help me out. i will be gratefully for any help i can get.
-Norb

/being venting
Why does Creative make it so easy to Reload the firmware, and why do soo many people choose this option!?!?!?
/end venting
pdk, your task now is to get your computer to recognize your player. I have a feeling that you are using a v2 firmware. Do you see the words MTP Device anywhere when you connect the player to your computer? If so then follow the steps listed <a href='http://www.nomadness.net/modules.php?name=FAQ&myfaq=yes&id_cat=8&categories =Nomad+Jukebox+Zen#228' target=_blank>here[/url]. Then use the firmware provided on your CD and see if it can recognize your player. You might have problems since you choose the Reload firmare option in Recovery Mode.

Mp3 Player not detected in Vista ,I need drivers for Creative Zen Micro in Windows Vista 32-b

Hi ,?Im trying to install my Creative Zen Micro in windows Vista , But A Compatibility Problem appear and i can't install it .Windows Show me that a new hardware is found? and what i have to do , i Install it with the CD , but The installation can't be successful and a message saying me i have to contact Creative Support for the dirvers appear and the installation can't be completed. I've tryied to contact creative suport , but they don't find solution . I've searched the drivers but they wasn't found in creative site web . If anybody Have a solution for install my zen micro or can help me , please ... I have to buy another Mp3 Player ? This have a solution ?Thanks ,i hope that you can help me. Regards

I updated my Firmware as stated by Creative Labs support team. I downloaded on my son's PC which has Window's XP Pro edition. Again, on his PC there is no problem with recognition of the device and/or player. However, when I plug my player into my PC which has Vista, the device manager has a "!" next to ZEN Micro Photo. So my PC "See's" the player. However, when you right click and then go to "Properties" it states that "The drivers for this device are not installed (code 28)" Then it states to "reinstall the drivers" But when I tried to install or reinstall the "Driver" using the install wizard, I get an error message... "An error occurred during the installation of the device" and " A service installation section in this INF is invalid" Then a pop bubble appears and says "Found new hardware" You may have a problem with your device. It may not be working properly" So what do I do at this point. The only way for me currently to download music is to use my son's PC. At least I have another option... I feel sorry for the rest of you. When will creative wake up and smell the Vista!!

Major audio problems with Creative Zen Micro 6Gb... need h

I have had this device for about a year and a half. about a month or 2 ago, there has been problems with the headphone jack. If the base of the headphone cord (all 20 of them i tested) moved, the audio will either go mono-tone, or play a signle layer of the audio file, or no audio at all. although when applying pressure to it, it will play well. I do NOT want to not go hands free just to enjoy my music, so please help me out!
-Bash

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

Creative Zen Micro... What could it

Hello,
When I tried to update my creative zen micro to the firmware version 2.2, the program froze, and I was forced to close it while the screen was stuck at "Player rebooting... please wait...". Now, when I hook my player to my computer, my computer recognizes it as a portable device under Device Manager named "Creative Zen Micro" and it is recognized in My Computer. When I right click and hit properties on the icon in My Computer it says Firmware Version: 2.2. But when I double click it says it only has a 20 MB space when this player is 5 GB. When I turn my Zen Micro on, the player quickly flashes to "Firmware Problem" before proceeding to the Recovery Mode Screen. Now, each selection in the Recovery Mode works. But, where I'm stuck is when I go into the (latest) version of the Zen Micro explorer, it tells me to connect my device. Also, when I try to downgrade my firmware or run any Creative software that requires the device to be detected, it can't detect it. This is quite odd, considering windows detects it under Portable Devices just fine.
-I reinstalled all the original software, still no go
-I reinstalled the original software and upgraded to the latest manually, still no go
-I reinstalled all my USB port drivers, still no go
-I cleaned and formatted the player under Recovery Mode, still no go
All I need to do is downgrade my firmware to a non Plays-for-Sure (since it is the version of installation that failed). But, I just can't get the Creative programs to detect my player.
Any help would be GREATLY appreciated.
Thanks in advance,
Jason

Alas!
I got it to work!
Here's how I fixed it ( in case anyone else has this problem )
-I connected the player to another computer in the house.
DO NOT connect the player to a front of the case USB port because the computer had trouble using the player in that port, connect it DIRECTLY to the motherboard in the back of your computer.
-I installed the software.
Note: The computer did NOT have a previous version of the software installed at all, ever.
My laptop and desktop could not recognize my player properly, but they DID have the player installed previously on both of them. (But it also could be because they both have Creative Sound Card software installed, you never know)
-Zen explorer did NOT detect my player, so I ran the firmware update ( in my case downgrade to . ) installation and VOILAH! It detected my player fine and downgraded it successfully.

Creative Zen Micro; hel

I have the creative zen micro (Is there a reason this isnt shown on the products page?... It looks alot like the zen micro photo, but its not photo.)
Stupidly, I bought mine off ebay after being told its perfect condition, whatnot.
I've had it two weeks, and I have about 300 songs on it, no where near full capacity, so?I know thats a problem.
I fully charged it yesterday, but went to turn it on, and it wouldn't.
I kept trying, and eventually put it on the charger again.
Now I can turn it on, but it gets stuck at the "Creative" bit, where it just shows the word "Creative". IT won't pass it.
I've plugged it into my computer, and it doesn't recognise that there's anything there. I cannot for hte life of me figure out what is wrong! Someone help, please? I'm due to go on a 4hr car journey saturday, not gonna be happy if I can't fix this! =[
thanks =]

Your player is freezing huh? Put the player into recovery mode http://forums.creative.com/creativel....id=5535#M5535 & do a clean-up>reboot. See if that hel
ps.
They can't tolerate too much joggin ect. it does have a hardri've so you should treat it gently. To find more info on your player start here. http://support.creative.com/Products/product_list.aspx?catID=23&CatName=MP3+Players Bookmark for futuer references

Creative Zen Micro - All time Recovery Mode( Firmware probl

Good. Staff, my Creative Zen Micro does not give to come back toward the normal version Firmware, appears recoverymode and he never leaves you give, says that he has a problem in the Firmware. They help me

My version is : 2.2.02_0.00.65 , and i not can feedback the firmware......says on the turn off, Firmware Problem, and he goes to Recovery Mode... Please help me

Creative Zen Micro Photo 8GB Driver Problem XP USB

Xp couldnt find driver to install for Creative Zen micro photo 8gb. I have P4 Xp sp2 USB .. It works fine with other.
But when i connect zen Micro Photo 8GB it says "Unknow device creative zen micro photo" the player doesnt come with any driver.
can you Please help me?
Is it something to do with firmware?

anant wrote:
Hi ted, can you tell me What is MTP device n wht its connection with WM0?please.. It will be a great help! ?
MTP is a protocol. For our purposes it means that the driver should be included with WMP0. (...and that is the connection, you get the driver by installing WMP0.)

Creative Zen Micro Photo is Freezing in Recovery M

My Creative Zen Micro Photo was freezing at the Creative logo so I tried what the site told me too which was trying to "clean up" or "format all" in recovery mode but it freezes when I try to do either of those actions. Please help me.Message Edited by moody5665 on 03-7-200703:36 PM

do you hear a sound from the hard dri've like it's stuck? this is common. if so, please search this forum for "hard dri've whack" or "percussi've repair".

Creative Zen Micro Quest

I have a white 5 gig Zen Micro and i love it but...............can someone please tell me how you synch up with Microsoft Outlook.... so that i can use the calender, contacts, and to-do-list features...........also, i've tried going throught the zen micro media explorer but it always tells me the device is connected, although it is, why does this happen and does it have anything to do with me using the latest firmaware (Creative Zen Micro *PlaysForSure/MTP Firmware 2.00.2 )...........help is appreciated.
Thank you.

big_d5,
If you had update the MTP firmware for the player, you will also need to update the Zen Micro Media Explorer to support the MTP version. Go to the driver page and look for this Zen Micro Media Explorer .00. for Creative Zen Micro (Software Update Package for Zen Micro Players with *PlaysForSure/MTP Firmware).
Jason

Creative zen micro please help me

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