Creative zen micro stopped work

so I have a big problem with my zen micro. suddenly the mp3-player stopepd working. the akku was full and everything was ok before. if i add it to the computer there is no reaction.so can someone please help my??

mine did the same thing today as well. i am trying to format it but it is taking a long time?

Similar Messages

Creative Zen Micro dont work!

hello,
I have for some month the Creative Zen Micro and I enjoyed it.
But a week ago, suddenly its stop working, its showing "CREATIVE" and sometimes I successed to enter a RECOVER MODE, I choosed every option from the menu and its didn't recoverd.
WHAT TO DO?!?!:manmad:

Popo,
If none of the options in Recovery Mode help, then it's likely there's a problem with the player. If you can get it to be recognised on the PC, try loading a firmware update onto it. Otherwise I would recommend you contact Customer Support, as you may need to get the player replaced.
Cat

Zen Micro - stopped working after less than a mo

Hi, I purchased a Zen Micro for my daughter's birthday 3 weeks ago. Played fine for a while, she got busy w/ school and let it sit idle for about a week. She charged the battery and now it will only display the Creative logo and nothing else. I can get to the recovery menu, but nothig seems to work there either, it just appears to look up not matter what operation is selected. What is up with this? No where does Creative give an idea how long the clean disk, format, or any other operation in the recovery menu operations should take. Even my PC doesn't recognize that it is connect to the USB port.
My daughter is quite upset that her new Zen mirco stopped working, I'm quite dissappointed with this so far. The Creative faqs were not helpful at all. I hope someone can walk me through the steps to get it working again. I really will be put off if it has to be sent out for repair, I don't want a refurbished unit, this one is like new.
Anybody else have the same problem/ How did you get it working again?
Thanks
Nick L

Well I contacted cutomer service by phone, as suggested. They were much more helpful. Douglas knew right away that the micro hard disc had died just from the discription of the problem. He gave me an RMA and took down my information and sent me on my way. When I check my e-mail the RMA number was waiting with good instructions on how to return it.
What a shame the e-mail tech support was no anywhere near as helpful. They wanted me to down load new drivers and try it on another computer when I knew the USB ports were working OK.
The only gripe I have is they don't have a toll free number and I'm out the shipping and insurance to send it back. This better be the last time it fails.
Bottom line is if you have a Zen Micro that will only display the Creative logo, and Recovery Mode operations do not work at all, just call customer service for an RMA, your hard disc probably died too. I hope this is just a case of a bad bunch of micro disc. I don't want to have to keep doing this.
Nick L

Creative Zen MicroPhoto stopped work

Hi all,
I have a Zen Microphoto 8gb that i loved, before it stopped working.
Unfortunately, I let it fall from my hands to the floor.
And from this moment, it stopped working.
When I turn it on, only the Creative's logo appers on the screen.
Anyone here, already have this problem?
Do you know how to fix this? where?
Thanks a lot
LPicone

mine did the same thing today as well. i am trying to format it but it is taking a long time?

Creative Zen buttons stopped working.

Ok...so I have had my Zen for about 4 months..and its all been working fine until Friday when the buttons decided to pack up on me...... I can turn it on or off and I can reset it.....and the hol works..but thats about it... I have tried leaving it for a few days but thats not having effect....Also when I try to connect it to my pc, the Zen doesnt recognise the connection
I dont know what else to do...
Any suggestion pleeeeeease
Thanx
Alex

Its a Creative Zen Touch... I cany even access the recovery mode
Heeeeeeeeeeeeeeeeeeeeeeeeeeelp
Alex

Creative Zen Micro 5GB Not work

Recei'ved my Creative Zen Micro 5GB last week. It worked for hour total. !!!!!!-Then the screens froze. Al I have now is the Creative logo. Recovery mde does not work( Have tried this on numerous occasions). Also Creative Zen hardware not recognised by my lap top. <HELP<!!!!!!!! What do I do now?

send/take it back to where you bought it from for an exchange ... sounds like it could be a problem with the hard dri've ... dont worry too much , and i know its a pain but it'll be worth it in the end !!

Creative Zen Micro Photo not work with

Hi,i formatted my hd 2 days ago.
I loose my cd with creative zen micro photo expoler.
When i connect my mp3 with usb cable appears an autoplay window of windows Xp that show me what i cand do with my mp3(Transfer Files with Windows media is the only option).
How I can do to use my mp3 with Creative Organizer?
Where i can find creative zen micro photo explorer?

Top of page on Creative banner, click Support-> Downloads-> MP3 Players-> Zen-> Zen MicroPhoto, chose your language and Operating System and select the software that you need.
Be sure to read and follow the instructions on the Show Details... pop-u
ps.
Looks like Zen MicroPhoto Media Explorer isn't posted any more, so Creative MediaSource Player/Organizer 3.30.2 (52.2 MB) would probably be your best bet.
I have had no luck getting MediaSource 5.x to work with my computers and I've tried very hard.

Creative Zen Micro - Please He

I bought a Creative Zen Micro in January 2005 in Singapore. For a while it worked great, but then it just went faulty. Whenever I would try to turn it on it would freeze at the CREATIVE screen. Then after a while, I managed to fix that problem but then when I turned it on every time it would have to re-build the library, and then when it was re-built it went to one of my songs, and no buttons could be pressed, so the song couldn't be changed, or even start/stop, the volume couldn't change - even though no song would play and I definitely couldn't get back to the menu. I have been searching my Zen Micro for the reset button but can't find it. I am in Australia and I was just wondering if these problems could be fixed.

I have the same problem with my zen it freezes at the screen i was wondering how you fixed the problem.

Creative Zen Micro - I'm so confus

Hi there,
I just got a Creative Zen Micro as a gift to go into my new Uni'versity. I've never owned an MP3 player or iPod or anything before, so everything is so confusing for me! I use a Windows ME system. ... I honestly have no idea what I'm doing with any of this; I read the 9-page booklet, and it really didn't help. How do I get all my songs from my computer into my Zen Micro, and how do I sort them into genres and albums, and how do I play them? And I see a pause/play button, but no stop button.
Sorry if all of these questions have already been posted, but I'm just so confused on how this works, and would extremely appreciate any help!
Thanks,
Esther.

Another easy way is to use the Zen Micro Media Explorer that came with your player -- Or download the latest version here, for Windows ME, by clicking and hitting the AGREE button:
http://us.creative.com/support/downl...ows+Millennium
Among other things, the Zen Micro Media Explorer allows you to easily import music to your player, rip CD's, and organize your music. The program itself is pretty easy to follow on its own, so you shouldn't have any trouble figuring it out.
Edit: If you're not a fan of clicking random links that lead to downloading large mysterious files, you can also find it in the Downloads section under Support, at the top of this page.
Message Edited by dingus on 08-7-2005 07:05 AM

Help with my Bran-New Creative Zen Micro Photo. [Questi

If you don't want to see the backing of my whole story skip to the bold print at the bottom!I also want you to know I read the FAQs and searched through some topics like this, but haven't found any asking my question.First of all, I'm new to the forum, but I've been researching Creative's Zen for a long time now. I kept observing each one closely before I purchased a product. I then saw the Zen Micro Photo come out. This one won my attention. I loved this, I quickly searched for reviews and went for the buy for Christmas. I told my dad about it and he was "iffy" on the price, but it was better then the iPod in my opinion.Christmas day came and I opened it. Right away I checked everything out I knew a lot about the menu already and all, but not really how to control it. I checked to make sure everything worked. All systems were go. After listening to the defaults (which I loved) I went to go install the software. I already had Media Player 0 and Adobe, oh and I didn't want the freakin AOL toolbar! Lol, so I installed everything else. It took forever, but I hooked it up and I installed the drivers, but as soon as I plug in the USB connector I see: "A HIGH-SPEED USB device has been plugged into a LOW SPEED USB port.After that, I switched USB ports, btu I got same message. I hit the X and then tried to charge. I got the Lightening Bolt, but no dimming of lights. I found out that this computer is not letting me install any service packs, I'm confused about that.My question:Is there anyway I can charge this mp3 player and download music onto my Zen Micro Photo without Service Pack ? Or did I just pay $250 for a really cool glowing mp3 player to be used as a paperweight? (I love this Zen and I ran the battery dead hoping that would make the charging easier).Help?
My Specifications:
My Mp3 Player: Zen Micro Photo (Black)What I tried: Switching USB ports and re-installing Service Pack Software: Not sure how to determine firmware without installing something. I'm on a XP Professional and I'm using the Creative Media Source and Creative Media Toolbox

Thank you DM for responding. I am expecting problems, but it still won't allow me to charge the Zen Micro Photo or even use the Creative Media Source. I can't upload any songs or any contacts on it. I haven't uploaded anything yet, but it's not reading the USB device. When I run Creative Zen Micro Photo Media Explorer I get this message at the top of the screen: "The device is not connected. Please connect your Zen MicroPhoto to the computer. I can't organize anything or add songs... so it just makes all the programs I downloaded useless and my Creative product unusuable.ONe thing it does do though... whenever I plug in my Zen MIcroPhoto to the USB it turns it on and glows, but only shows my battery at the top with one red line and the green lightening bolt filling the battery up.After leaving it like this for two hours the green moves, but the red bar stays the same size.

Creative Zen Micro 6GB/Problems with Power Switch and Firmw

The power switch on my Zen Micro has died. I can't turn it on or off unless I 'jump start' it from a USB cable and leave it alone to go into idle shutdown. I've had this player just three weeks and this is happened and frankly I'm disgusted. But wait, my story get's worse:
So before sending it back to Creative I thought that I should at least exhaust every possible cure. First on my list? A Firmware upgrade to v2.22.05. I downloaded the program and set about installing the new firmware but halfway through the process it hung and I had to end it prematurely. Now what I had was a ZM that apparently had v2.22.05 but was not being recognised at all by my computer. Media Explorer wasn't picking up on it and neither was WMP although strangely when I connect the device it's there in the Device Manager...
So, check back with the website and it said to download an update for Mediasource and that should solve the problem. Downloaded the patch but then realised that I hadn't installed Mediasource on my computer (can't remember why I didn't though). Went back to the downloads page and downloaded Mediasource. Tried to install it but I can't. The reason? because my computer isn't detecting the ZM and I can't install it until it recognises that it's there.
As a last resort I thought that I would try to use 'Rescue Mode'. Seemed simple enough, remove the battery and hold down the power switch. Then put the battery back in and wait for the rescue screen to come up. Seems easy enough. Oh wait, I don't have a working power switch.
What I do have though, is a small piece of plastic and metal that I can't turn on, can't turn off, can't put any songs on, can't listen to, can't fix and can't be bothered with. I have a ?60 paperweight.
Anyone at all have any idea what I should do? I just want to put it all in a box and send it back to Amazon with a request for a full refund or a threat to take them to the Small Claims Court.

Although a failed power switch is not unknown, I only recall seeing two or three other cases of this. It's not common.
If WMP isn't working with the device having v2 firmware something is wrong. Unfortunately this can be difficult to fix, but take a look here in the Zen FAQ at Nomadness.net.
MediaSource won't detect the player if there's some issue e.g. WMP0 not detecting it. You can of course also try installing Zen Micro Media Explorer (Creative Zen Micro Media Explorer Web Update to be specific) which has MTP support.
Are you are presumably under guarantee, and as you bought from an Internet store, it's best to return it direct to Creative. Contact Creative Support to arrange this.

My Creative Zen Micro Needs H

Ok so heres my story, I bought this Black Creative Zen Micro about years ago, Its always worked great for me and never had a problem, then about 2 weeks ago, I wanted to put some somgs on it and when i plugged it into the computer nothing happened? The creative zen was charging but my computer didnted reconize it, so i went into the recovery mode and i Cleaned it up then i formatted it than I Reloaded the firmware, and rebooted. Then on startup it said firmware problem? so i tried to update the firmware but i got this error saying please connect your player, or something like that how can i get it so it connnects?

gerdes wrote:
whats an ac charger? LOL
An external charger that plugs into the wall.

Creative Zen Micro won't turn

Creative Zen Micro -
When I plug the usb into a computer, it has the charge icon in the top right corner of the screen. If I attemp to turn it on, while plugged in, the creative sceen come on, and then dissapears. When it is not plugged into the computer, I get no repsponse what so ever. I haven't attmpted to reset it. Any ideas? Thanks for your time.

Try starting the player into Recovery Mode, see if that works:
Ensure that the Zen Micro is turned off.
Remove the battery.
Move and hold the Power button to the Power On position and re-insert the battery to the Zen Micro. Hold the Power button until the rescue mode appears. 
The following options will be displayed:
) Clean Up (Performs a disk scan on the players harddisk)
2) Format All (Formats the players harddisk - Note: all contents will be lost)
3) Reload OS (Reloads the Operating System on the Jukebox. Note: Reloading your OS, will not effect the contents of the files stored on your Zen Micro) Caution: Do not select this option until a firmware update has been downloaded onto the PC
4) Reboot (Reboots the device).
If you can get into Recovery Mode, try the Clean Up first.
Cat

Creative Zen Micro and Podcast

I want to subscribe to a series of National Public Radio podcasts on a tool (maybe iTunes but I don't think the Creative Zen Micro works with iTunes) and be able to easily sync these onto my player. I have a Creative Zen Micro about a year old (or more?).
Does anyone subscribe and download podcasts to the Zen Micro that can post a How To? I open the Creative MediaSource Tool and can see the podcasts I want to sync to my mp3 in the "now playing" window but don't know how to get them to upload to the mp3.
Thanks for any help.

I want to subscribe to a series of National Public Radio podcasts on a tool (maybe iTunes but I don't think the Creative Zen Micro works with iTunes) and be able to easily sync these onto my player. I have a Creative Zen Micro about a year old (or more?).
Does anyone subscribe and download podcasts to the Zen Micro that can post a How To? I open the Creative MediaSource Tool and can see the podcasts I want to sync to my mp3 in the "now playing" window but don't know how to get them to upload to the mp3.
Thanks for any help.

Having big problems with Creative Zen Micro Photo!! I need much urgent help!

Hi. I am having a big problem with my MP3 Creative Zen Micro Photo device at the computer.Here is the thing:Before I bought this I had the regular Zen Micro & having fun with it. I had no problems with that when I used the Media Explorer to transfer songs. So I bought the Zen Micro Photo & installed it my computer. As normal I used the Media Explorer to transfer songs & pictures.So I reinstalled Windows XP at my computer, and when I installed the CD that followed to transfer new songs, the Windows said that it's an unknown thing I have connected in the USB.So I installed Service Pack & 2. I have tried to install drivers from the cd but it seems that there are no drivers on the cd! The big problem is that when I connect the MP3 to the computer, it doesn't read it's a Zen Micro, it's just unknown! So the Zen Micro Photo Media Explorer program doesn't work & I can't transfer songs or picture on it! And it just happened after I re-installed Windows on my computer. The same thing happened on my brother's computer after he re-installed windows. And when I connect the MP3 to the USB, it says that it's not a USB 2.0, but .! And I am sure it is 2.0 because it has always been like that before I re-installed windows. Also the MP3 does not re-charge when I put it my computer! The battery is just the same, it tries to do it but it doesn't. So I am using my sisters computer to charge the MP3 & transfer songs. I have tried everything but I can't seem to understand what the problem is? I have never experienced something like this before, and I really hope you can help me with this! To be honest I think what I am missing is the driver. So can someone PLEASE provide me the link for the driver? I have downloaded all those 3 on www.creative.com, but they are none of them! Also that playforsure firmawre thingy does not work because it sais that I have to connect my MP3, and it is connected already!Please reply as quick as possible! Thanks a lot for you kind help!
I have also sent this mail to creative support! But please help me I have had this problem for almost 2 months now! =(Message Edited by anakwalajinn on 05-0-2006 08:47 PM

Might try this:? http://forums.creative.com/creativel...mp=true#M95059

Creative zen micro stopped work

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